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Grear check-in but bad check-out. Had to get manager to desk in order to resolve an issue regarding breakfast. It was included in my room, stated om my key card but the check-out clerk still trying to convince me for 5 minutes that I should pay for it anyway. Strange way of dealing with a suit customer who stays in the hotel approx 9 hours at 460 €.
Stora, välutrustade rum med fin design och kvalitet. Nära till allt.
Nybyggt, modernt, bra säng, bra toalettrum Man tvingas betala för allt "extra", frukost 20 euro t ex, borde ingå
Mycket fräscht hotell med stora rum och sköna sängar! Bra frukostbuffé även om personalen ännu inte fått rutin på allt.
Underbart läge och enork komfort.
Nice stuff, good location, lot space for personal things No safety box in the room, no free wireless
The hospetality and the smils of the receptionest There is no any facilities for guests withe children playground privite for the hotel
decent location 20mins walk from old town & 15mins taxi ride from airport. nice friendly staff we got over charged for one room to the tune of €72 and are still awaiting a refund. we assume this will be corrected, we've rang twice about it already
Friendly, helpful staff. Great location. Superb restaurant. Comfortable.
There's no free WiFi in the room, also breakfast not include it.
The hotel is conveniently located in the heart of Dusseldorf. It is clean and comfortable. The staff was well-trained and most accommodating. I was annoyed that, given the very high price of the room, breakfast was not included. I have stayed at other hotels during Medica and breakfast was always included in the price of the room.
Location for Business Over prices for food, The rooms were ok but for the cost per night I would have expected a more updated room, free internet and breakfast.
The Hotelroom was very datet
execellent location and excekkent staff
Härligt nyrenoverat och fräsch hotell. Frukostbuffe var en katastrof om man inte var där när dom öppnade. Det kom inte något nytt på bordet trots att dom serverade mellan 07-11. Så tog det slut så gjorde det
Frukosten och hjälpsam personal Nej
Nyrenoverade rum, centralt läge Mycket störande trafik från gatan
Ovanligt stort rum för att vara ett budgethotell i Tyskland. Bra läge. Luftkonditionering saknades och vi bodde där under värmeböljan.
Det centrala läget. Utmärkt frukost. Rummet vette mot en mycket trafikerad gata, men hotellet tillhandahöll öronproppar
Bra läge. Gångavstånd (15-20 min) till Altstadt. Nära U-bahn. Tyst. Stort rum, men litet badrum. Förmodligen bättre att ta ett billigare hotell mindre centralt bara det ligger nära en U-bahn. Den ena sängen nerlegad. Använder tyskarna inte bäddmadrass, fjädrarna känns igenom. Vi skulle åka kl 7 söndag morgon. Receptionen säger att frukost serveras från kl 8. När vi checkar ut kl 7 ser vi att frukostserveringen tydligen varit igång en bra stund redan. Märkligt svar.
WE stay 5 nights.The hotel is situated in a very good place.You can walk to the center for shopping or to the old city.The rooms are nice and comfortable, very clean ,breakfast wonderfool.We received all the value for our money.This is a family Hotel, they are very warm and nice persons the service was excellent.
Excellent service, very practical (right on the subway line) My room was a bit small!
Hotel staff was very kind and was speaking English which was very useful. They gave me all information I needed about city and eveniments.
Our room was spacious and comfortable and the hotel proprietors were exceptionally friendly and helpful. The hotel is very central (walking distance) to the old town and to many very good restaurants and provides a quiet and relaxing garden to escape the busy street and city. We would highly recommend it.
The hotel was very easy to find and only six euros from the Mainstation. Situated a ten minute walk away from the old town and the Rhine. Claudia (the manager) was exceptionally friendly, and we shared a breakfast with them the morning after arrival and chatted for 2 hours. The hotel room was more like a mini apartment. Behind our locked door we had a hallway which lead to the bedroom, a bathroom and a walk in wardrobe area. Very comfortable and very friendly.
The owner and staff were all extremely friendly and the location was great - about 10 mins walk into the old town. Good filling breakfast too with fresh bread.
It is small not crowded, and it is like home. People there are nice. everything was just fine.
The hotel gave us a unique german experience, and the owners could speak english and were very helpful to our stay. The rooms were spotless and cosy. The location was close to transport and walking distance to all we wanted to see, and the park was close so we were able to go for a run. The morning buffet was amazing!
The hotel ladies were very friendly and helpful, great breakfast, very nice hotel, and very close to the city centre. The room was very nice and clean. I will definitely go back to this hotel when I go to Düsseldorf again!
Actually pretty OK room - enough space, free internet access. And only 15 minutes walk to the old town. A bit noisy from the street
There were no hotels available in the area and I only found the Stern. The hotel was overpriced (400€/n) for a room with a shower, no elevator, no heat, poor breakfast and a 12" TV with a broken remote control. I would not recommend the hotel at least at that price.
It did not have a bath in our room.
Very frendly stuff and the owner of the hotel. we will be back next time for shure. All stuff could speak in english language not in german only. Would be much more easy. Also the brekfast menu could be with the hot meals
Friendly staff, good location, a lot of restaurants, shops near.... Was not any hot dishes in the morning.
Personal service, the staff wanted to ensure that the guests felt OK
Kind staff, good breakfast and very good beds location of the room (on a street with tramway). I suppose the rooms at the back are more quiet.
The owner was nice. There was a problem with the reservation of the first night and he fixed it by booking a room in another hotel before we were arriving. The breakfast is poor.
Kindness of the staff, proximity to the city center
good breakfast. friendly staff, responding appropiately.
The Manager is Korean Lady and she is very humble and helpful There were no writing table
Hotel was nice and clean.if you like peaceful and quiet place this is your choice. The staff should be able to speak at least english, not deutch only. The check-in process was pretty difficult because of that.
the staff no
OK location small dark rooms, noisy, not very welcoming
My room was very quiet.Very close to Underground station.The lady at the reception was extremely nice and helpful. Breakfast could be a bit richer
The owners were very nice people No air conditioning
Near the centre, U-Bahn, quiet.
IBA fair No ventilation in the room
Room and service