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This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
apartment is clean and very spacious, Location is good There is no guest elevator, you have to climp three floors to reach your apartment, No daily cleaning service, Front disk close at 5PM and week ends.
Right in the center and surrounded by nice shops, parking within the property, size of the room (was 50-55sqm), large washing basin, good heating system, good size kitchen Elevator was very small and hard to bring up large bags, doona smelt smoke and made our pyjama smoky in the morning, corridor lights were hard to find in the dark
Good Location No reception staff on weekend, unable to park car in garage as nobody there to let us in. We were given a smokers room - were are non-smokers but there was no one at reception to change anything.
Very good size rooms, and although close to city centre location was very peaceful
Mostly businessat Dusseldorf airport but went out and about in the evnings to restaurants and bars Non refundable deposit was a bit harse as we had to leave for a few days in the middle of ou stay and go to Munich.
Convenient location, very friendly staff, comfortable. office staff only on premises during the hours of 8am-6pm. Not a problem if you talk with them prior about your specific needs.
Spacious room with living space, large bed, kitchenette. Quiet location close to Altstadt and KO. Friendly staff. They didnt arrange a parking space for our car, althought we required one with our reservation weeks ago. It was told us that a parking space might be available only for the last two days, but the enterance was closed at the weekend and there was no one at the office. Internet didn't work during our stay for 5 days, althought we told them repeatedly. It only worked 5 minutes each day, which was very disappointing. The room design and furnitures are quite old-fashioned. No cleaning for the whole 5 days, while the price range is higher than a 4 star hotel.
The attitude of the staff was very nice. Staff were helpful and supportive. I liked the environment. The only issue we faced was no Air Condition facility. If A/C is offered even with an additional charge, it could be perfect.
Læget var helt perfekt. Mitt dær det hænder. Reception och rum i olika byggnader
Otroligt vänligt bemötande och en helt underbar frukost. Toppläge! nej
Ett perfekt läge för en weekend-resa. Lite slitet, lite mörkt och murrigt som alla småhotell i storstäder, men hyfsat stort rum, rent, bra frukost och trevligt bemötande. Det som jag ofta irriterar mig på är att duschen är kass och att det inte finns riktiga glas på rummet. Men de problemen fanns inte här. Ingen fungerande läslampa.
Läget mitt i Altstadt är perfekt, god frukost och trevlig personal.
The location is very good, I used 20 min from the messe area. Plenty of good restaurants in the area. Hotel is ok for sleeping. Some noise from the staircase, and the curtains was to short to cover the windows. Don't bring anyone to impress.
City tour, sightseeing, cologne as a much better bet. Pubs were good thouhPlease write at least 15 words No toilet in room
The staff was very helpful and friendly, and the room was clean. The dbl room was extremely small, not to mention the bathroom - it was miniature.
8 points :)
perfect location.... it is extremely basic...
A small and quiet hotel in excellent place for walking and shopping. It is not far from underground station. This is a budget hotel but not bad. And they offer a good breakfast.
Rummet var mer än ett rum, en trevlig liten lägenhet med balkong mot en innergård. Tror att alla rummen är små lägenheter. Fantastiskt trevligt värdpar. Vi kände oss verkligen välkomna. Perfekt läge i gamla stan. Enkel med god frukost. Kanske en smula litet badrum. Lite bättre belysning hade inte skadat.
perfekt läge Nej
Mycket engagerad och service inriktad personal. Nyrustade och välstädade rum. Bra frukost. Väldigt stora rum, mycket yta för pengarna! Bra läge I gamla stan. Nära restauranger, tunnelbana och affärer. Ingen hiss och trånga trappor. Något störande musik på nätterna under helgerna.