Plus: Comfortable the beds were nice and the room and lots of space and was very clean, Laundry Room and Ice Machine in same lock room was nice. Good size Kitchenette with everything you needed to cook and eat with, free parking. Located just off the main road surrounded by everything you needed (Restaurants, Walmart, mall near by) .
Minus: The telephone message light wouldn't go off and nobody at the front desk knew how to turn it off or fix it.
Certain TV channels (ABC,CBS,ESPN,ESPN2 and others) had no sound.
Front employees sitting out front with friends smoking and talking to friend while on shift, kinda of a turn off.
Plus: I like the full kitchen in the room. It was nice. The hotel was clean and staff was helpful and friendly
Minus: Towels. They are little.
Plus: Jag gillar hela köket i rummet. Det var trevligt. Hotellet var rent och personalen var hjälpsam och vänlig
Plus: The staff were really excellent - friendly, well-trained, helpful, and efficient. The room was very clean and up-to-date. The pool area was great - everything was clean and in working order, and my son and husband enjoyed it greatly. I liked the updated thermostats in the room, which helped control the room temperature better than most hotels. The bathroom in the room was very nice - clean and spacious and very new looking. I also liked that they had a small store behind the counter where you could buy things like snacks or personal care items. I would highly recommend this hotel, and will stay here again for sure if I am ever in the Enid area again.
Minus: Only two things that could be improved, which are both quite minor when compared to the overall quality of this hotel: There was no on-demand or pay-per-view in the room. I was hoping to watch a kid's movie in the evening with my preschool-aged son and we weren't able to do that. Also, the breakfast was not very friendly to those who eat healthy. The yogurt was full of sugar, the only fresh-cut fruit was pineapple, all the choices were sugary, salty or high-carb. The food looked fresh and the breakfast area was well-stocked and clean, and I understand that this is now most people eat, but I would have liked more options that weren't processed food.
Plus: Rooms were nice and clean - large bathroom - friendly and helpful staff
Minus: Said there was a heated pool. Failed to share that it hasn't been finished yet
Plus: Breakfast was decent
Minus: We checked on everything seemed fine. My 76 year old mother was already in bed when we discovered the hearing air system didn't work, they wanted us to pack up and move to another room. The next morning the manager seemed to be unconcerned. nevwr again
Plus: Very clean, modern, new.
Plus: Very clean and friendly staff.
Plus: The hotel staff is very friendly and goes out of their way to ensure the customer is satisfied with their stay at this facility. The options for breakfast was enough to cover even the picky eater. I will return to this hotel for another visit.
Plus: Staff were excellent! Very relational, always positive!
Plus: The room was very clean and the staff efficient
Minus: There was _no_ hot water. At all. It was terrible.
Breakfast attendant struggled to keep up with demand. Pool and other areas looked really good but I did not have a chance to use them. Would have been nice to have a couple more outlets available.
Plus: Room was spacious, clean, quiet.
Minus: There was no recycling option for plastic bottles, aluminum cans, etc.
Plus: The room we stayed in was amazing. Completely up to date and I love have AC control!
Plus: Very nice hotel. Impressed with the room and the quality of the bed. Staff very nice and professional
Minus: Could use more parking.
We were basically punished for using priceline at this hotel. We were told when we checked in that if we had not used priceline we would have been able to have a say in what room we chose and that we should have used and that we should have gone through them directly. We chose this hotel because we wanted one with a pool for the kids - its the only reason we chose this hotel. We were not told at anytime not even at check in that the pool was out of order. When we asked they said again that if we had not used priceline they would have compensated us. When asked why we were not told they said again that if we had booked through them they would have told us and would have told us again at check in. Why they would not have told us when we checked in just bc we didn't book through them I cant understand. The staff was very polite and said that the policy is out of their hands and tried several times to suggest places where we could pay to entertain the kids. So I thought the staff was very nice but the hotel policy of treating priceline customers this way made me no longer want to use them. I plan vacations for friends and family all the time and have used priceline everytime and have not had this problem with other hotels. They suggested it was pricelines fault and that they should have made it up to us. I just wish someone would have told us they didn't have a pool. 3 sad kids does not a happy vacation make.
Plus: The staff was polite and tried to be helpful.
Minus: No one told us when we checked in that the pool was not open for the week. When we found this out and asked they said that because we used priceline they would not do anything to compensate us but that if we had not they would have been happy to.
Plus: The bed and pillows were very comfortable. It has a small safe, microwave and refrigerater.
Nice pool and hot tub. Breakfast was enjoyable. Very family friendly atmosphere.
Plus: Location to eating establishments and shopping
Plus: Hotel is clean, new, and comfortable. Breakfast runs until 10:00am.
Minus: Never a fan of 11:00am checkout.
Plus: This is one of my favorite Enid Hotels. It's awesome and in the middle of Enid activity.
Overall my stay at this hotel was positive. The pool area was a disappointment. Apparently they had recently remodeled the pool area and hadn't fully finished the job. There were pieces of the grout material all over the bottom of the pool and hot tub. Not to mention the hot tub jets weren't working. When I questioned the person working the front desk about it she replied that it was supposed to be closed. I informed her that one of the principal reasons I picked their hotel over another was the pool area and I should get a discount on the room. She claimed she didn't have any say over that so I let it drop and told them I wouldn't be back to which she seemed indifferent. The only saving grace to this establishment was the free breakfast. A great selection and everything was super fresh. Overall not a bad place to stay but I will personally think twice about using them again.
Plus: Free continental breakfast was outstanding. Beds are super comfy.
Minus: Although this hotel is clearly less than 4-5 yrs old it's already showing it's age.
Hotel was new and clean
Minus: We wanted a double bed and it only had a King size and didn't specify when we booked the room and they weren't willing to switch to a double bed.
Plus: Ended up having to change rooms full of roaches and bed bugs Staff was very understanding and helpful.
Minus: Could not understand some of the staff. Do not speak English very well.
Plus: The second roomi was given after I went back to the f desk clerk & complained of the horrible smell & roches on the bathroom sink crawling a & the medew in the bathroom ceiling
Minus: The horrible smell , roches, & medew in the ceiling
Plus: Centrally located.
Minus: There were roaches in our room and in the dining area. We canceled the rest of the reservation and changed hotels.
Plus: there was nothing to like, on the 1st night, my Daughter saw someone in the parking lot smoking crack.
Minus: I think I may have picked up bugs
Plus: It was very clean. It has definitely seen better days; Rugs are starting to shred, the near as come off some doors, the window curtain was missing, etc. But it was good value for the money.
Minus: The layout of the hotel different wings and at various levels made it rather confusing. I did a lot of walking trying to find my room and then get back to my car.
Plus: overall good lace to stay
Plus: The girl at the front was super helpful
Minus: The first room we got smelt like cats and the heater didnt work... I also found what looked like cat poop on the floor... We talked to the front desk and she moved us right away the second roo. Was much better
Plus: Quiet part of town
Minus: The floor was nasty and it smelled moldy
Older motel, very spread out, and furniture in room was old and looked like the ensemble was pieced together.
Plus: Cozy and comfortable atmosphere
Minus: No ashtrays outside for smoking. Pool hours did not work with my schedule.
Plus: close to Vance AirForce Base
Minus: sheets were very rough
Plus: Three quarters of the light bulbs were burned out in the room and all of the items electric were unplugged. I had to pull out the dresser to plug in the TV. ...which was a heavy item.
Minus: When i called the front desk about light bulbs, they seemed unprepared to even bring light bulbs without a major ordeal. Evidently no maid staff on duty at night. Too much humidity in the room
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