Plus: Close to eating places
Reception staff were helpful.
Minus: When you open the curtain for light there, anyone walking past can see into your room. Sheer curtain would help
Plus: Clean newly decorated rooms
Minus: Breakfast was "ok" but free and they did have hot items as well
Plus: Quiet, clean, comfortable; very close to US-1 and the Florida Turnpike. Close to several restaurants. Staff is very friendly.
Minus: No complaints.
Plus: Staff was nice. Continental breakfast was decent. Quiet at night. Not immaculate, but clean enough. Walking distance to food/convenience store/coffee.
Minus: Didn't have hot water right away but was fixed after a call to main office. Wi-fi didn't work well.
Plus: The room was thoroughly cleaned, the pool was fun for my kids, it was a perfect location before heading into the Keys for the day. Breakfast was really good and there was even a covered patio to eat outside. Plus they had discounts at local restaurants for anyone staying there - bonus!
Minus: There was a plunger in the corner of the bathroom - we didn't need it but it wasn't a good sign and not a good thing to have accessible to my little kids.
Plus: Super clean and well maintained. Great staff.
Plus: The accommodations were very clean and the staff was very friendly and helpful. All of the people that I observed took a great deal of pride in their jobs. Obviously someone has created a wonderful workplace culture.
Minus: Not a thing!
Plus: Breakfast, location
Minus: Very old property, beds poor
Plus: Great staff, so helpful, the grounds.
Minus: Styrofoam everything. Please switch to paper!
Plus: Breakfast was a nice treat. Very good selection and tasted good.
Minus: Noisey neighbors in and out, kept shoes on entire time.
Plus: Nicely located from key west, Everglades and restaurants
Plus: Pool and jacuzzi were clean. Rooms comfy but I am not a fan of little half sized pillows.
Minus: Bed pillows were those half sized ones. Had a hard time getting to sleep.
Plus: Super friendly staff, delicious breakfast with nice food options, beautiful pool area, amazing house keeping!
Minus: The drive to the Keys everyday was a little bit cumbersome with holiday weekend traffic but it was worth the money we saved by staying here!
Plus: Very clean, excellent value, good breakfast
Plus: Rooms were nice, clean, well taken care of. The facility was nice, the breakfast was also good.
Minus: High crime rate area, the tailgate was stolen off the back of my truck. The front desk didn't do anything about it or claim responsibility for it.
Plus: Very clean room with comfortable bed, and good a/c, nice and clean bathroom, convenient mini fridge and microwave. I needed to get some rest and peace of mind, and I was glad to have chosen to stay here.
Other places I have stayed at nearby were not this clean and reassuring. If I ever need to stay in the area again, I will stay here. I will probably use a different booking company which was the only problem I encountered, but it is not related to the hotel itself, as they were patient and helpful in dealing with that issue with me.
Minus: I had a puzzling experience in relation to the booking company, in that my payment to the online booking company went through, but their payment to the hotel did not. Never happened to me with any other online hotel booking company before--very odd. But as I said above, that's not the hotel's fault. The hotel staff were patient in explaining it to me, and professional about dealing with it.
Minus: Found a dirty q-tip on the floor; tells me they didn't clean well...vacuum would pick that up...
Plus: Staff was nice and accomodating, had excellent ideas for local excusrions
Minus: Had to wait until 4 pm to check in. That and they had difficulty getting the rooms clean for other guests from discussions of guests in the lobby who had been there a few days.
Plus: good breakfast
Plus: Everything. This will always be the place we stay in Homestead.
Plus: Everything was good except whole reason I chose this hotel was the jacuzzi and it didn't work because was being painted. You should say it is if it wasnt. I called before booking and was told it was working.
Plus: Had all the amenities and was hundreds less than hotels on the Florida Keys
Plus: The room was very tidy and the staff was very friendly. It's a perfect stop.
Minus: The hallways could use some redecorating if you care about that kind of thing. the doors are a little loud out of the hallways. But it is overall good.
Plus: Great price, the rooms were clean compared to others in the area, has a pool, easy access to road and turnpike.
Plus: Overall a good value, and a good launch point before you drive to the Keys.
Plus: it was a great spot we were on the way to the keys.
Plus: Pretty clean, nice room
Minus: Standard (low) Definition TV picture on device capable ofddust aging HDTV. Apparently motels are motivated to buy low definition programming yet equip rooms with Flat Panel HDTVs. Counterintuitive, dissapointing
Plus: The staff was courteous and helpful. The room was big, clean and we loved the fact we had a mini refrigerator n a microwave on the room. The location was perfect, we had gas stations, restaurants and main streets right next to us.
Minus: We did go around looking for an elevator that we never found. That was the only thing missing.
Helpful map of surroundings
Felt safe even outside at night
Minus: Crowded breakfast area
Plus: The breakfast was open till 10am. The room was clean and the staff was friendly. It was nice that there was a BBQ area with picnic table.
Minus: Had trouble with the room keys and the lock looked partially broken.
Plus: most of it. I would like to take the opportunity to give thanks to all the personnel at the front desk.
Plus: It was OK for the price we payed. Much bigger place then we expected, looked like it was well organized. Clean for the most part, if you don't count ants, spiders and other assorted bugs in the shower. Ants we tried to disregard, spiders we left hoping they will hunt & eat some of the bugs, and the rest we flushed down the drain, numerous times.
Minus: Very small kitchen area. Internet spotty and often forcing you to re-login (staff blamed this on internet provider). Were locked out at the end of day one (best guess - we were given keys coded for one day only, staff doesn't admit any wrongdoing, blamed problem on batteries inside the door lock .. not convinced). Bugs, lots of them (blame it on Florida?). I manged to forget my jacket in the room while checking out and packing, staff never found it (so they say), and after numerous calls just forgot to call back and confirm it was not found (nothing of great material value was lost, but it sure hurt to lose something and have hotel staff be so blatantly uninterested to help)
Plus: Clean and comfortable beds. Tile instead of carpet. Nice bedding
Minus: Air conditioning barely worked, since I checked in late at night at 11pm, I really didn't want to have a maintenance man check in that late but since there were very few rooms left, they would not move us. After midnight, the maintenance man was unable to fix it so he talked with the front desk. After about 20 minutes of waiting I called the front desk myself and they moved us and the AC worked great in that room and had a peaceful night sleep finally!
Plus: Affordable, great location,staff was very helpful
Minus: Wouldn't want to leave hotel- bad area
Plus: It was a okay place to stop over for the nite, clean but old. Friendly staff and a nice breakfast.
Plus: Best hotel for a visit to the Everglades
Plus: Room was clean and comfortable, location very good. I felt at ease in area.
Minus: The toilet broke, and we called the desk to get it fixed the first night. 3 days of the stay later, toilet was still Broken. alao one of the beds was wrapped in plastic and the front desk advised not to remove it.
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Plus: I stayed there for two nights while being a tourist in the Keys, it's only an hours drive to Islamorada, and early in the morning there was little traffic so it wasn't so bad, so this motel was good hub. The motel was very clean. New furniture and new TV in the room. Shower was very good. The bed provided good sleeping conditions and was comfortable. Internet was good, mostly fast but sometimes the speed fell down in the evenings (I guess that the reason is that quite a lot of the guests were on the internet at the same time ), but sufficient I thought for basic browsing. Staff was helpful and good, though I only interacted with them at check in but they did explain everything very well and gave me a list of nearby restaurants they recommended.
All in all it was a nice motel and what you expect for a motel. It was great to have a fridge in the room as it was very hot and humid.
Would stay there again as it was a good motel and really good price. Recommended.
Minus: My only thing to complain about is that there was an little odor of old room smell but nothing great but just a little bit. I suppose on hot and humid days it might arise, but one is close to the tropics in South Florida.
Plus: Clean, friendly staff, great value!
Minus: No complaints.
Plus: Much improved from previous stays. Breakfast area expanded. Rooms clean. This is a good, reasonably priced motel for visits to Everglades, Upper Keys.
Plus: The bed was comfortable, the refrigerator, microwave and TV were very nice. The countertops were pretty clean. They look like they tried to update a few things in the room and so that was a pleasant surprise.
Minus: The towels were disgusting. They had stains on them some look like rust and some looks like poop. That by far was the most disturbing part of our stay. The bed sheets and comforter had stains all over them too. I could tell that they try to at least possibly clean the stains, but the sheets and the comforter are white and so all you get and see are gray smudge spots all over them. I would suggest getting darker bedding. As far as the towels go, I hope that they were cleaned and were just stains. However I do suggest darker ones for them too. Those were also white. I think they are having a hard time keeping it clean from stains there. They had little body wash and soap packages which are nice. The problem that I had was in the bathroom, in the shower there was a nice new package of soap, but then on the other side of the tub there was a used soap bar and half a bottle of body of wash. They did not throw those away and I find that disturbing. I assume that means they don't clean the shower then.
Plus: Pet friendly. Close to several nature themed activities like the Everglades. Staff tries to be very helpful most of the time.
Minus: Experience varies widely with room; some just fine others smokey or poorly cleaned; no relliable way of knowing if you will get a good one or not. Exceedingly poor breakfast selection.
Plus: If your a family with kids please and I mean please don't waste your time with this run down over price roach motel. The prices you see online and pay for is not the total. When you get there they will try to charge you extra. (They tried to charge me an extra $25 because kids are not free like most hotels.) On top of that they wanted a $50 deposit which was not stated no where online. To put the icing on the cake the front desk guys. (Especially the skinny young guy with the glasses). Were total disrespectful douches . I walked out of the office to call hotels.com to cancel and book a reservation. My 4 year old said "Mommy the man called you the B word ("bitch "excuse my language). I was absolutely astonished. Long story short I cancelled and switch to another real hotel.
Minus: Everything!! Customer service sucked.Motel looked ran down with pieces of old ac units underneath the stairs.Over priced for what should be a 0 star hotel.Staff needs an upgrade and they need some training on how to respect other human being especially a women with kids. This hotel just need to to shut down Ive seen so much complaints about them I should have read the reviews. All these online booking sites should just take this motel off their sites. This hotels make you guys look bad. Boycott Budget Host.
Minus: Roaches, hookers everywhere, torn towels, no lamp shades or curtains, tv remote broken, roaches EVERYWHERE.. crawling on broken fridge, on floors, in bathroom... nightmare!!
Plus: the hotel room was clean including restroom. The checkin was fast and quick as well as the checkout.
It had a big LED TV with dish network. It was a perfect location for us to travel Keywest as it was very near to the highway. I am completely satisfied for the price paid for this motel.