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She was rude at time of check in. She expressed frustration, stating that all of us soccer families were coming in at the same time and she was not ready because people were checking out. As this may have been the case, she did relay to the incoming guest. Left a bad taste.
Nice, clean and secure. Nothing to not likr
We enjoyed our stay is was nice and comfortable
Great place to stay, staff was very friendly.
Location, good breakfast Oddor in elevator
Locations and helpful staff. Facilities is showing wear and tear.
I loved the location. The grounds around the office were gorgeous and adorable. The rooms were clean and comfortable. The breakfast was delicious, lots to choose from.
Drains in sink and tub didn't work properly TV sound didn't work at all
Was able to lay in a bed for a night. Clean floors in the room. Didn't feel like I had to brush my feet off before laying in bed. Getting into bed, made a loud slam onto the floor. Same effect would happen when rolling in bed. My room was facing the railroad track and didn't realize there was a railroad till I heard it pass by. No wi-fi available at time of stay. No little bottles of shampoo, unless hotels stop providing things like that.
Anna at the front desk was very accommodating, she recommended points of interest and restaurants... Hallways and elevator seemed dirty and unkept. Pool was closed for inspection with no mention on website when booking. Most of the vending machines were out of order and wifi was very difficult to use.
Cheapest motel available during the garlic festival. Staff was generally friendly and helpful. Room wasn't as clean as I expected; complementary "dirty teenager" scent was present the first time we entered the room and could not be aired out throughout stay. Also, train tracks run within about 50 yards of the building, so definitely avoid rooms on that side (same side as the pool) or your sleep WILL be interrupted by large freight trains blowing their horns throughout the night.
The staff were extremely pleasant and helpful. The bed was acceptable and the laminate floor was clean. Much preferable than a hard to clean carpet. The motel had been remodeled to a modern theme. The sink was of poor design and the water splashed all over the counter and floor. You could only use it at a super low volume (dribble). When we informed them the bathroom fan did not operate, they said in the remodeling that they were not connected? Taking a shower created a steam bath. There was not enough towels for 2 people and one bar of soap, no other amenities which you should expect. like Kleenex.
The staff are very nice and attentive. I had a great impression when I first checked into the hotel. Internet. Internet cost extra $2.99. Do not expect fast speed. I like playing games on my ipad and it just won't load up so I am missing some timely goals (if you know what I mean). This ruins major part of the experience.
The motel had no hot water for 3 days. The motel staff were not upfront of the hot water problem. Each day we were informed that the hot water was only to be unavailable between 10am - 3pm.
The room was beautiful. The design was very modern and clean. I was very surprised to stay in such a beautiful room at such a great price. Would have liked a mini fridge and an elevator closer to our room.
Low price Comfortable beds (great sleep) Nice laminate floors, furniture, granite countertop Friendly staff AC Towels included Neighbor was watching porn. We had little kids with us, so we had to turn on the TV and blast the sound to drown out the noises coming from next door. One thing we don't typically worry about when going with a more expensive hotel.
During the night the room would get cold then all of a sudden the room would get warm. The mattress on the bed sank in the middle and the pillows were uncomfortable. We will not be back.
The staff was very friendly and accommodating. Hotel certainly not up to the old Hilton standards but guess they have changed. Bed was reasonably comfortable. Mild noise but nothing more than all hotels. The room I was in was quite warm but use of AC made it too cool -- didn't appear to be sn in-between. Sadly it was too loud outside due to traffic to open windows
They have a pool, amenities are close by, complementary breakfast with waffle maker!!! My non smoking room smelled like someone smoked a pack of cigs inside the night before.
The pool looks better in the picture on the Web and is not is dirty and no towels at the pool. Restroom was dirty at the pool area
Quit, clean. Not all the lights worked.
I'm trying to find a positive note but it's more challenging than I wish it was. I know it's a cheap hotel. So I wasn't surprised when the towels were stained, the shampoo and conditioner was missing from the bathroom and the pillows were lumpy. That's fine. Within what I would expect from a cheap hotel. What I was really upset about was the complete lack of customer service skills from the man at the front desk on Saturday afternoon. The toilet was not flushing properly and we were on our way out the door for a wedding. We called the front desk on our way out to alert them (around 3:30p) and he told me his housekeepers had already gone home. We requested to be moved to another room if they were unable to fix the toilet. He said they were fully booked but he had a plunger at the front whenever we were ready to use it. part of what I expect to pay for in a hotel is customer service. When something is wrong, they should be responsible for fixing it. But instead, the expectation was that we as the guests fix it instead. Totally unacceptable. I will never choose ramada again.
The staff was very courteous and helpful. Our room was modest but clean and comfortable. Location was convenient. We would stay there again.
The entire property was neat and tidy inside and out. The manager (owner?) was very well experienced and helpful. The cleaning person grossly over did it with the antiseptic. There was no cross ventilation and no fresh air from the noisy A/C. We gagged all night.
The only issue in the room we stayed in was that the shower curtan was dirty and there was mold in the grout of the shower and along the caulking on the outside of the shower.
I liked the breakfast. They had two types of cereal, cinnamon rolls, make your own waffles, toast, oatmeal. Drinks included orange juice, apple juice, coffee, hot chocolate, and milk. If you need a place to stay for a night and hardly in the hotel this would be perfect. Room also came with a microwave and rmini fridge. View of the outlets through the window. I didn't like the comforter. It looks like a 90s style blanket. The tv is outdated.the bathroom door didn't stay open on it's own. It was held open by a mini trash can.
It was convenient, affordable and met what we needed for our trip - a place to stay They could not immediately find my reservation
I appreciated the low cost of the room and the vacinity to nearby outlet shopping center and Gilroy Gardens. We had to go to the front counter to get extra items such as, an iron and ironing board and towels, but the staff was very curteous. I'd reccommend this place if you are looking for low cost and a short stay, but if you need any kind of luxery this is not the place for you. The things I'd like the hotel to imporve are; the bathtubs need to be cleaned with soft scrub, or something that gets the grime up and there is a tear in the carpet on the baseboard as you walk into the room. The rooms are very small and there is no counter space for toiletries, but this may not be something you can improve upon.
The staff was excellent and very helpful. They were very quick with the check in and check out. The room was a bit on the older side and needed updating. Breakfast was too early -- 5am-9am on the weekends is too early for travelers. It should be till 10am on the weekends.
For a lower end price range hotel it offered a lot of great amenities like the microwave and refrigerator in the room, it has a nice pool and the breakfast waffle bar was great. The staff was friendly. The roms were lean but they could use a little up dating.
Great location, close to restaurants and freeway Staff was not very helpful. The walls are too thin, breakfast was just coffee and danishes
It smelled like somebody was smocking in the room, flood was sticky, some white stuff in the toilet, very poor cleaning services. Did not like it at all.
Location only. Our phone in the room did not work, had to change rooms because toilet was not functioning properly, and bath tub and shower showed mold and mildew.
shower pressure was low. heater was not workign you either get icy cold or super hot water
Very near Gilroy Chelsea Premium Outlets, spacious room, free internet, free parking, laundromat, value for money. They even have those hotel-type luggage trolleys you can borrow to facilitate the transportation of your luggage to your car. No
This hotel met all of our basic needs and was a reasonable value for the price. The bed was decently comfortable. The finishes were very poor and there was a lot of wall damage in the room and bathroom. The tub floor was very dirty. The hotel did not provide much in regard to toiletries. WiFi was free but painfully slow. For the price though, I can't complain too much.
The staff. They did not have my reservations and could care less
The bed was ok Room smelled of heavy chemicals , and the room need to be cleaned better . There were dirty corners of the walls in the bathroom
Beds were comfy Room was filthy. Sink was broken. Repair man didn't arrive until after 8 pm to fix the sink. There was a group of construction workers staying here that drank and partied very loudly till very late at night on a Tuesday in the parking lot right outside our room. My kids and I barely slept. "Breakfast" was old toast and bad coffee.
The "breakfast" was sparse even for a continental breakfast (a couple cold cereals, bread for toast and mini muffins, coffee and juice)
This was the only "cheap" motel available for a last minute stay. We still paid $200 for the one night. The beds were uncomfortable and the room was stuffy. The street outside was loud. The AC was loud.
Nice gentleman at the desk, big and very clean room, free Wi-fi, clean pool (though we didn't use it), just off Hwy 101 and minutes away from the malls, suitable for a final stop going to San Francisco. Good Value for money. Shrink-wrapped breakfast, coffee wasn't very delicious.
The greeter was nice. The room was awful, small, decorated worse than a dorm room. The was awful. The clientele was low class and scary. There was no shampoo or extra toilet paper. The sheets were cheap. I hated this hotel.
This guest did not leave comments about this hotel.
It was very clean and the price was right! Beds and bathroom/shower were very clean. Close to HWY 101. Parked right in front of our room (just a few steps away). Shower was hard spraying water, but the bathroom/shower was very clean so not really complaining about this at all.
the possibility to park directly in front of your room. (goodluck) paper thin walls.
Family owned with a very friendly staff. Surfaces on furniture, counters, and in the bathroom had a greasy film; had to wipe them down with a napkin. It may be caused by the cleaning chemicals housekeeping uses. Train tracks are right next to the property.
Staff were helpful, room was clean Room was tiny, bedding and towels poor quality, much too expensive for the location, amenities and room
Location. The owner was not very friendly.
Nothing, it was the worst Hotel since I have been using Priceline which is last eight years. I don't understand how did you give this Hotel 2 Stars. It seems like you have cheated us. Everything, From Hotel Staff to Hotel Room.
The room and bathroom was very clean and quite OK. The motel is nicely kept. Very loud music from adjacent pub. Trains passing by. Be sure to bring ear plugs.
The location is good, right on main thoroughfare within walking distance to dining and convenience stores. Room is cheap, moreso than what other similar options cost in the area. The staff was a bit rude when I asked about the vending machine on their property taking money without dispensing products. They didn't want to deal with it and told me 'sorry sir, we can't help you with that'.
none Both smell and service were bad. I used Express Deal for 2 stars hotel, but given 1 star. The hotel rating as 1 star and some bad reviews, so i used Express Deal for 2 Star to avoid this one; so i had no idea why given this one which i really don't like.
nothing, should not have been a 2 star option on priceline... one word 'motel'. I was misled into thinking that a 2 star hotel would be like a Days Inn or a Comfort inn. They didn't even have a Free continental breakfast....
you get what you paid for Very dirty room, people fighting outside the room at 6 oclock in the morning not good customer
Price No room service !
The TV worked. If I had another choice I would have left the place. Window coverings broken,window exposed.Smoke alarm was in the table drawer.Bathroom light had 3 of 4 bulbs, only 2 worked.Chair in the room had one broken leg. A hole in bathroom wall had q-tips in it.
The price I am always on a budget so I cant spend much but there are places I need to go And the cable was good lots of stations and bed was very clean it was quiet for a friday night to The carpet is old dont let that scare you but bring your own shower head old shower heads water does not really come out
They didnt run out of hot water. Not enough blankets on the bed.
24hr service, the general store n restaurant convenience. Right off the freeway very convenient. Friendly n curtious staff. Price for room very affordable. Lots of lighting in parking lot. If your squeemish about homeless people or trucks coming n going this place is not for u.. I don't mind these things to me their petty n part of life's reality. Other than that its more than I could ask for considering the price.
Nothing. These were the rudest people and absolutely no help at all. No phone in the room, floors filthy, air conditioning broken and all plugged up with dirt. Knobs were broken and didn't work. This was the worst place I have stayed in my life, and I ham 75.
I booked a room in October for a weekend in February. When I got to the hotel the guy had already given my 2 rooms away. Staff was not a people person what so ever. I ended up staying in Hollister.
Nothing Motel over convienence store at truck stop,noisey & congested!..Front desk was in store, long wait..limited parking..Room had one light at door....used towel on bath floor..bed messily made..1 channel on tv..remote inop. ONLY MOTEL I EVER WALKED OUT OF!
Location Mattress cover and sheet were dirty on the first day. Dirty stairs.
Night staff helpfulness Too old, too noisy, too dirty,
It was a room and nice t.v. Found two meth pipes in the room.