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Everything was ok except one malay pregnant lady staff at the reception was a bit rude to us when we came earlier before the check in time at 3pm. Even if we didn't notify 26th hotel or expedite that we will n checking in earlier she could have been more tactful in handling customers! The malay guy who was with her was a comforting face and handled us with politeness!
i think the staff need more training to service the hotel as i had stayed in the hotel and surprise that there isnt any Free Wireless and i got to buy the wireless for RM15. When i ask the staff if its base on 24 hrs timing or 1 day timimg. He claims that it had to be use within the same day and told me its 24 hrs and he also gave me a stupid reply saying that 1 days has 24 hrs.. But i realise after logging in , its base on 24 hrs , which mean i log in at 10am & i can use til the next day 9.59am...
The breakfast was wonderful.
The toilet is clean. No grocery shop available 24 hours
There's always someone at the lobby to assist. Lobby receptionists are usually friendly. Carpet is dirty. Bathroom is old. Furniture uphostery is stained. Hairdryer can only be borrowed for half hr or 45 mins - please - how much does a hairdryer cost? Also, an adapter is needed to plug in the hairdryer. No adapter is provided, causing danger to users.
the location was ideal - not too far from town and yet in a green belt.