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-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
It's Location. Air Conditions.
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
One of the best None
our room view
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
läget luftkonditioneringen fungerade inte alls i rummen, mitt rum förblev orimligt varmt ca 30 grader på natten eftersom fönstret måste vara stängt pga trfikbuller utanför.
Bra läge. Bra rum ( bodde på vån 15) trevlig personal.
Bra hotell med pool mitt i shopping distriktet runt taksim torget. Bra rum med vacker utsikt. Mycket bra tvprogramutbud.
We enjoyed the hospitality, the comfort, breakfast was great, we felt safe with great security in and around the hotel, On Iron, no hairdryer in our room, we are also a custom to having a microwave in hotel rooms in America. I didn't see any of that.
I like the stuff
Fabulous spa, gym, and pool. Breakfast delivered to my room was amazing and only cost around $20. The service was excellent. I was shocked that the internet and local calls cost extra money. I had to change a booking at a hamam and the concierge changed the hamam time but never re-booked my massage, which I was unable to get as they were fully booked.
The location and the fast service The confusion regarding my payment procedures
The location was excellent near by the most important area ( Taksim) with reasonable price and warm hospitality Poor of food staff and experience on service as it is new hotel
The hotel staff were very helpful with directions and figuring out the metro and ferry times/locations to get us to our destinations.
The view from my window. Some of the staff did not have a good attitude. For example: The night before I asked that my room ticket be printed, the mini bar checked, a wake up call arranged and taxi service to the airport arranged. When I called the reception at 0630 that morning for help with my luggage, I was told it was early and they would send someone up in 15 minutes. There was fog out my window and I thought I should leave earlier. When I arrived at the lobby, my bill was not prepared, the receptionist said I drank one bottle of water from the mini bar and had me sign a form when I said I did not; wanted to charge me the conversion rate from US$ to TL and I was not told this when I checked in and gave a $1000 USD deposit on the room and additional charge
the staff were helpfull and polit ,good location ,clean, breakfast was good. the spa was not ready to be in service and the roof restaurant too
The staff is very friendly , the location is excellent .
Rummet, frukosten, läget, standarden över huvud taget. Vi har bott på detta hotell fyra gånger tidigare och trivs verkligen där. Inte direkt. Kanske lite orutinerad personal i restaurang The Junction, vad gällde sättet att servera en middag, samt även barpersonalen, kan självklart bero på språksvårigheter.
Att hotellet lovade fri shuttle när man bor minst 3 dgr och sedan står dom inte för det. Mycket irriterande. Jag ställde ävenfrågan till er men ni lämnade den obesvarad. Jag väntar fortfarande på en förklaring
Servicen, personalen, frukosten,läget på hotellet. Garderoberna i de nya De Lux rummen inte anpasade för två personer. För mycket design, för lite funktion.För övrigt har hotellet blivit mycket stilfullt efter ombyggnaden. Mycket frächa och läckra badrum. Detta är i vårt tycke ett topphotell, vi har bott på detta hotell fyra gånger tidigare,och kommer med all säkerhet att bo här även nästa gång vi beöker Istanbul.
Läget, trevlig och serviceinriktad personal, fantastisk frukost. Rent och snyggt. Snygg inredning. Möjligen lite små garderober i DeLuxrummen
Komfortabla rum och närhet till fantastiska restauranger. Gångavstånd till mycket. Lite väl hård säng.
not far from sightseeings and close to shoppingstreet and good restaurants
good location near Taksim square and airport bus station. modern design. spacious rooms compared to other hotels in same area. slightly over priced accomodation and breakfast. bad air condition in room.
We like all of the hotel. My wife and me were get an pleasure experience... The best point of this hotel is warm conversation. Especially Front Desk staff was wonderful... They welocmed us professionally... And they helped us during our stay... On the Guest Relation desk there was young lady who is Ms. Ozlem. She made our all city organization with a nice smile and in a pleasure... Also you'll like to be in the heart of city... It's in the exact POINT of that where you want to stay... I'll reccomend this hotel all my encourage... Thanks for all...
Convenience of location, free computer use, and a very nice spa area including a large pool all free to guests. Rooms are small for 2 people on a longer stay.
This Hotel is perfect. The best item in this hotel was staff from restaurant to front desk. This was the first time in this hotel, but it's sure not the last one. It'll be my first chocice. If you're in Istanbul, there's no any better way to stay...We were two family and both of us left in convenience. And once more time i want to tahnks to Guest Relation Ms. Ozlem and Mrs. Acelya helped to us during our stay. They reserved and organised everything from Asia to Europe... Please keep your kindness, except the hotel city was the glamorous... Especially in the evening... Everybody should see this charming city
The location is good and facilities are good for business and family traveller Breakfast was pricy and should have been included in the room rate
Good location, nice views from the senior suite. This is a clean no nonsense hotel that provides everything that I need from a hotel. I usually stay in luxury hotels, but chose this as a much better deal for my money. My wife would have liked them to have face cloths and a stronger hair dryer, but that is typical of many hotels. There was nothing else that we didn't like.
i've stayed in this hotel 2 times. the room is comfortable, location is in the heart of istanbul. but in this hotel first of all the most important thing is the staff kindness... on my second time guest relation has introduced me to the receptionist they welcomed me in a politeness... and they prepared room as my last stayment. i asked for ergonomic pillow on my first time, when i came back to hotel for my second trip they've already put the pillow just before i've entered room. so they're giving the personelized service... by the way rate, comfortable and the staff quality perfect!!! i reccomend this hotel to my friends...
Location was the main plus for this hotel. Staff is very friendly. Need a lamp on the desk. It is hard to do work on your computer. No light over the work area.. Florecent lights does not fit the decor, it makes it look cheap..
We were welcomed with a bottle of wine in our room for our wedding anniversary which was a lovely thought and only wished we had longer to enjoy all the sevices the hotel had to offer.Truely memorable and we hope to return soon.
Everything from the bellboy to the cleaning staff were very friendly and helpful. Breakfast was very good and of highest quality and location was great, a lot of things to do if you don't mind walking. Historical sites are not close need to take a cab but not very far normally costing about 20-25TL.
This is an excellent hotel.
It was very personal, well designed and clean. The hallway was a bit dark
The hotel is new, clean, well-managed, and in a great location. Also, the rooftop restaurant, which is where the complimentary breakfast is, is amazing. We ate dinner at Le Fumoir one night and it was our favorite meal in all of Turkey. My room was a bit dark because it was on the 2nd floor and faced the street and another building. However, this is nothing management can change. I do think the air conditioning could be stronger. It takes a while to cool the room.
Tomtom Suites tillhör de absolut bästa hotell jag bott på. Servicen var förstklassig och personalen ansträngde sig verkligen för att vi skulle känna oss välkomna och ha det riktigt bra. Läget är utmärkt, på en lugn återvändsgata mitt emot Italienska konsulatet. En kort (men brant) promenad uppför backen och man är på områdets stora affärs och restaurang gågata. Går man istället nedför backen kommer man strax till en hållplats för spårvagnslinjen som går mellan Istanbuls mest spännande sevärdheter. Frukosten var fantastisk, sängarna jättesköna och minibaren överraskande rimligt prissatt! 200 kr för en flaska gott, turkiskt rödvin är faktiskt inte mycket att bråka om! Utnyttja hotellts concierge. Tipsen ni får är utmärkta! Nej, vi kommer gärna tillbaka!