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Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
The views and atmosphere is very authentic to the culture Room service took over an hour
The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location. My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.
location is the best.
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
Fin utsikt från takrestaurangen. Bra centralt läge. Lugnt. Klart otillräcklig luftkonditionering. Temp minst 27 grader (sannolikt mer)tidvis på rummet. Trådlöst Internet via WiFi fungerade ofta mkt dåligt eller inte alls i rummet. I foajén däremot fungerade det som regel bra.
The location Next door construction
Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast
staff service / welcome
the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.
good quality for given price. Was only due to the low season I am affraid.
The staff were very friendly. i felt like home. The hotel is in the middle of all attractions. The hotel is small compared with the pictures on the site
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
Hotel well located. Spacy room. The hammam does not work. You can not use the spa when ever you want. You have to book before, you can not share the hammam with other people.
The staff and the location. The room was fine as well
The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful. Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
Great location, great breakfast.
We loved the proximity to all the major sites in the old city of Istanbul, and we really enjoyed how the hotel incorporated ancient artifacts into their decor! When we arrived, we werreee upgraded to a suite which was wonderful. The rooftop breakfasts were very nice as well. The wifi was a little unreliable.
A fine location, very interesting use of old location and artifacts from archeological excavation, comfortable room and very pleasant welcome.This is our second and I hope not last stay.
Exellent!! The hotel was great, nice room, good location in old city-would definitely stay again
Very nice location, good staff, nice breakfast, highly recommended
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
location of hotel to the main attractions
The personnel and their extra mile dedicated to provide the best they can, the owner Ali is committed and ready to all suggestion and recommendations from all the guests, I pointed out small things and he ordered the adjustments with the blink of an eye, great management, recommendations to Mourad, Ismael, Shivan and Serhan, thank you guys; you're great.
The hotel's staff was truly exceptional. Words cannot do justice to the unique treatment I received at Sura. I felt more like family than a guest, and I would go out of my way to stay here again. Thank you for creating such a great team! Awesome location!
Location. Nice amenities. 3 star at best. Dark rooms, dogs welcome you at front door. Taxi can't easily get in because it's a very busy and crowded street
Excellent location, very closed to metro.Excellent breakfast, good restaurant.Room and bed linen clean.Free drinking water. worn carpet
modern and new look. spacious and well furnished rooms. central location
1. Excellent decor and interiors. 2. Very helpful and friendly staff. The Guest Relations Manager at the reception (A lady) helped get us a very nice room. 3. Bellboy, was very courteous & helpful.4. Great hammam experience at the Spa. Breakfast was just about okay, but nowhere near the standards of the overall hotel.
Sorry it was bad
Great location, friendly staff and clean rooms Nothing
Läget bra, välstädade rum. Vi alla fem tyckte att personalen var okunnig och upplevde inte att hotellet var prisvärt
Bra service, mkt bra frukost fast den ingick inte i priset att inte frukosten ingick i priset
Fantastisk personal - oerhört serviceminded, fint och välutrustat rum, härlig frukost, kanonläge!! Sängen var alldeles för hård - enbart resårmadrass - ingen bäddmadrass.
Centralt läge med fin utsikt mot Marmarasjön. Bra frukost, trevlig miljö, hjälpsam personal. Trafiken från vägen intill hotellet var mycket störande.
Servicen var bra,rummen var rent, mycket bra frukost..Rummen är mindre än vad man förväntade sig.Frukosten borde ingå i priset för rummet.
Frukosten med mycket varierande utbud samt utsikten från takterassen. Trutarna i frukostmatsalen. De kunde flyga in och ut genom fönstren. Om man spänner upp tunna linor (fiskelina) med 2 decimeters mellanrum så har man utsikten, frisk luft, men slipper måsarna. Det har jag sett att man gjort på västkusten i Sverige.
Bra läge, utsikt från matsal över Marmasjön. Fick ej rökfritt trots att det angavs vid bokning. Trångt och ingen utsikt.
Lugnt läge. Relativt centralt läge till turistatraktionerna. Ej "europeisk" frukostbuff'é, Turkisk? Rum i markplan medförde att man hade gardiner fördragna medförde i sin tur mörkt i rummet.
Hotellet mycket centralt i Gamla stan, kort promenad till de flesta sevärdheterna i Sultanamet. Utmärkt frukostbuffé, rent och prydligt. En minaret utanför hotellet väckte oss kl 5 varje morgon! (men detta gäller de flesta hotell Istanbul.....)
Ett utmärkt hotell. Hemtrevligt och nära till allt. En fantastisk takterrass med en lika fantastisk utsikt. Det blev mörkt tidigt på terrassen. Vi såg inte maten vi beställt.
läget, personalen, flygplatstransfer, tillgänglighet till personal vid frågor sängarnas standard,fjädrarna kändes genom madrassen, frukosten enkel
Hotellet har ett mycket bra läge i ett lugnt område. Det finns en fantastisk terrass i anslutning till hotellrestaurangen högst upp på fyra tr. Med tanke på det förhållandevis höga priset borde bastu ingå. Priset 20 tl per person är väl högt.
Umärkt läge, vänlig personal, rummet över all förväntan, utsikten från frukostrestaurnag, bra med gratis transfer från flygplats. Haman helt ok. Oerhört prisvärt (3000 sek för 4 nätter!) - vi trivdes verkligen! Om man är ljudkänslig kan man nog störas av ljudet från minareterna i arla morgonstund.