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We were given one smoking and one none smoking room despite request for both nonsmoking rooms; had requested connecting rooms but the lock b/w the rooms was never opened so could not connect . It was a respite after a long journey
Nothing Service is very poor and shuttle time is not appropriate for flights.
Relatively convenient to the airport. Lack of frequent shuttle service to the airport and distance to public transportation.
Clean, friendly and every thing worked perfect. Location and the connection to the city
Modern, clean, comfortable This is an "airport" hotel but is hard to find. When we called for directions from the airport we were told "they couldnt really explain how to get to it. Fortunately our GBS finally worked and got uw th3re. Similarly when I had to return a rentl car to Hertz, staff had no clue where the return lot was and had no maps of the airport area.
Many problems with the hotel. I made a reservation for 4 people, but they gave us a room with a double and a single bed and said they would being an extra bed. They brought a mattress without bedding and just put it on the floor. Additionally, they gave us a room that was extremely dirty. When I mentioned the dirtiness of the room they moved us to a different one with the same arrangements and took for ever to bring the mattress again to the room. When I asked for a another room with accommodation for 4 people, they told me that someone had made a mistake with my reservation and they couldn't give me a bigger or and extra room. Instead, they offered me a room that was used but not cleaned.