Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
The staff were very helpful.
Very clean. Staff was helpful and friendly. Beautiful views. $32 a day parking and no free WiFi.
Location was great. It was nice to be able to get out of the city and away from the holiday crowds. Nice views of the city skyline. Not much night life close to the hotel. Most restaurants close to the hotel were closed on the weekend.
Excellent service Clean Great views of NYC Location is perfect PArking fee is too much.
Fantastiskt lungt och tryggt läge, gångavstånd till stort och bra köpcenter samt gångavstånd till tågstationen som på 10 min och för ca 2 USD tar dig till World trade center på Manhattan. Stora och mycket välstädade rum med all tänkbar bekvämlighet samt fin utsikt över hamnområde.Mycket smakfullt, fantastisk personal som hjälper dig med allt och lite till.Här ska du bo om du vill ha lite utöver det vanliga. Parkeringen kostar 30 USD per dygn för hotellgäster,vill du ha frukost får du betala 20-25 USD per person.Internet på rummet kostar 10 USD per dygn.
Bra standard, trevlig miljö och bra kommunikationer in till Manhattan. Vi återvänder gärna hit igen. Vi bokade rum för 4 personer och fick 2 "dubbelsängar" som var alldeles för smala för ändamålet. De var ca 120 cm breda så var vaksam över detta.
centralt läge, tillgänglighet och bekvämlighet på så central plats, bra alternativ till okej pris
Närhet till Times square med allt vad det innebär i form av nöjen och shopping. Närhet till Metro. Rummet tillräckligt bra.
Väldigt bra gym, många maskiner rent och snyggt som dyra fitnesscenter. Fint läge. Ingen frukost, men det visste jag doch i förväg.
Välidgt dyrt för pengarna. Ok läge men inte alls prisvärt städningen. En dag bäddade de inte ens våra sängar. Och jäjkligt kallt på rummet!!
Bra läge. Bra rum. Bekväma sängar. Tillmötesgående personal.
Loved the big huge rooms for NYC.
The personel was very courteous. I like the complimentary bar from 5:30 to 7:30 and the choice and freshness of the breakfast Was awaken by a fire alarm at 4:00 am
Good location, close to public transportation and nearby shopping, easy to get into uptown. Pretty quiet location. Breakfast is nothing extra, could focus on something else than, bacon, egg and bagels. Continental breakfast. Lack of information on what services are provided in the hotel e.g roomservice menu missing in room.
Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay. Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.
The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.
Been close to a park to enjoy calm after being in the heart of New-York.
Location, facilities & service outstandingn Nothing
Liked all except conference facility. Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.
We found the staff at The Embassy very polite and helpful. The room was very comfortable and clean. Excellent having access to the internet in the business centre. Given the price of the suite we felt the bathroom, whilst clean, was rather shabby.
Beautiful hotel. Excellent service. Dramatic building and interior. Clunky internet sign on. Limited to 2 devices per room.
Spacious rooms. Great products. Awesome shower. Wish there was a coffee shop or starbucks in lobby
architectural aspects of lobby and room. Location, location, location.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Bra service från personalen
Läget med utsikt över Times Square! Bra service. Restaurangen. Dubbelsängarna i minsta laget för två vuxna.
kanonläge mitt i city med bra service...
Beställde frukost till rummet o fick till svar att det tar ca 20 minuter, frukosten kom efter ca 50 minuter!
Very luxurious comfortable hotel. They seem to be able to find the perfect mix of attention or privacy based on what you are looking for and if you seek out any help. Very classy hotel with a great staff.
I lived in that neighborhood when I first moved to NY. The outdoor space that has the view of the Statue of Liberty has been closed. There is no view of the Harbor from any common area.
View - Memorable!
Large and very clean room. The housekeeping service was really professional. The bathroom was comfortable, with a lot of space and really clean. The garage too expensive and without in and out privilege. I would suggest one of the several garage that you can find nearby the hotel, they are all more convinient. The hotel was perfect but the negative note was the charges for the wifi connection which is commonly for free in lower category hotels.
Great View and location
The location was outstanding with a view of the harbor and Statue of Liberty. The room was large and well laid out with an oversize bathroom. The staff at the concierge desk was outstanding and extremely courteous and helpful. Very elegant and pleasant stay.
This is a lovely hotel, but it is a business hotel. Go to the one in Central Park if you are looking for a more romantic or family-oriented place to stay, but it is still a really nice place to stay. It's in battery park, away from the main buzz of nyc - lovely and quiet and the views of the Statue of Liberty are beautiful, but stay elsewhere if you want to be in the centre of things.
Bath + separate shower. Very friendly and professional service.
The friendliness and good education of the entire Staff. The setup of the room plus the commodities of th bath immense bathroom. The limitations of the breakfast offers plus the poor value for money
I had a beautiful,comfortable room with a breathtaking view overlooking the Statue Of Liberty and all the commerce on the river. It was a wonderful place home away from home for a great Big Apple week-end! N/A
Bed's were comfortable and staff was super friendly. Bathroom was top notch. Getting a cab was super easy the staff were pro's at that. Nickle and dimed to death room from room service 4 drinks Cokes and Pepsi 2 of each were 30 plus dollars and they were the small bottles. I found pills in my room and my whute comforter had lots of dark lint.Food was standard at best. My room had no mini fridge. Windows were not sound proof. Really far from everything fun. Boat horns go off all times of the morning somtimes so loud it makes you look at your phone to see if its vibrating. Overall nice place could be the best if they fix these issues.
Nice and friendly staff TV did not work properly.
Läget är bra. Perfekt avstånd från shoppinggator, Central Park, Carnegie Hall och så vidare. Helt enkelt mycket centralt. Det här hotellet håller högst 3-stjärnorsstandard. Allting är slitet, badrummen mindre än på ett sämre hostel och 400 dollar natten är ett fullständigt rån.
Läget och priset men ändå många faciliteter och rent och snyggt. Bra service men synd att det blir en massa extra kostnader som kunde ha inbakats i priset såsom t ex bagageförvaringen efter utcheckning etc. Heltäckningsmattorna.
Mycket lyx. Kan t.ex. tända/släcka lampor, stänga gardinerna mm. via fjärrkontrollen till TVn. Vårt andra rum hade fin utsikt. Första rummet var lite av en besvikelse. Bara en del av väggen som hade fönster. Det andra rummet var bättre med utsikt över skyline NY.
Det är ett mycket bra hotell. Vi är helnöjda. Bra läge, väldigt serviceminded personal, du kan få hjälp med allt i princip. Mycket bra rum. Vi åker gärna tillbaka.
Bra läge och trevlig pesonal. Ej prisvärd frukost.
Perfekt läge. Trevlig och hjälpsam personal. Jag saknade restaurang på hotellet, dock fanns roomservice.
Rummet var stort och lyxigt! Personalen skulle behöva gå en kurs i service. Verkade tafatta och klumpiga. Kändes som att de sattsat alla pengar på inredningen och hade inget kvar till att anställa bra personal.
Nothing I liked. Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!
Location, rooms are comfy , free internet My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.
I gues for us-measures this Hotel has to be considered old The Service is excellent and it is Central
We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food . We had to leave. We have recommended it to others and will be back.
Clean rooms, Small rooms
Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there. Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.
Nice hotel Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve
Items of our luggage were stolen
Close enough to walk many places. Staff was extremely friendly. Horrible view from window.
Nice interior All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.
The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay. It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.
Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park Can't complain about anything.
We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!
Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests. As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!
Clean spacious rooms, good service, not great wi-fi
The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.
2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.
Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!
The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely. Avoid if you don't like fighting through crowds at Times Square.