Free Parking Great Continental Breakfast - fresh pastries; nice variety Very reasonable room rate (compared with hotels on NYC side of Holland Tunnel) Friendly front desk staff
The staff was really helpful The location was great
Location,price,free parking&breakfast excellent staff
Price Location to NYC Right next to major throughway to Holland Tunnel so trucks drove by all night. The breakfast was stale donuts and coffee.
Billigt hotell med bra läge precis vid ground zero. I priset ingick en fin frukost och happy hour med tilltugg på eftermiddagen/kvällen. Dessutom finns vattenflaskor att hämta gratis på varje våningsplan. Nyrenoverat och fräscht. Prisvärt! Det faktum att det var happy hour med gratis vin & öl gjorde att en hel del människor satt i receptionsområdet & bidroog till en viss förfestkänsla som jag gärna är utan under min semester. Städningen av rummen var kanske inte heller den bästa - jag som har långt blont hår hittade korta svarta hårstrån både i sängen och i badrummet.
Rent, fräscht och bra läge! Receptionspersonalen var väldigt arroganta och ohjälpsamma över lag.
close proximity to light rail and subway lack of view, lack of customer service with rainy day needs; umbrella, dryer for coats and shoes. stayed 2 nights, but hotel split it to two separate nights and we have to check back in and re-key our room keys for the second night. brought personal pillow and maid service removed it during the daily cleaning. T/he pillow was never found.
Staff, including restaurant staff, were very friendly and professional Jersey City NJ. Accessibility from the highway was poor, even utilizing gps.
All of the staff that I encountered were very nice. The bed was comfortable. I also loved the welcome cookie. It was a nice surprise and I was hungry!! The location was great for my needs and is just minutes away from the waterfront. The room was nice enough but there was weird white stuff on the walls and in the bathroom. Cleanser maybe? I went down to the bar area and had to wait 5 minutes to be seen/ seated. There were just a few people there so it wasn't a busyness issue. I ordered soup. A little over 5 minutes later the server responded to tell me that the soup would take 25 minutes. I ordered pizza instead. It was fine but I was disappointed. The temperature in the room was freezing. I adjusted it with the thermostat on the wall but the air conditioner continued on, event though I had selected 68 on heat. I ended up pulling the plug to get it to turn off after an hour of adjusting the thermostat and waiting for warmth. I was exhausted from a long day and got in bed to watch tv. The remote control would not turn on the television. I inspected the outlets and they were all okay. The button on the tv worked but, even then, I was only getting 4 commercial channels. The lights on the remote were coming on also so I figured it wasn't batteries. I decided to call the front desk. Unfortunately, the phone in my room did not work/ call to the front desk. I tried both lines but no luck. I even tried dialing other services available on the phone but that just rang and rang. So.... exhausted and frustrated, I got dressed and headed down to the lobby. I had to wait a bit as a few people were just checking in. The person at the desk was very nice and sent someone up to my room. The man arrived to fix the television. He was extremely nice but the issue did take about 15 minutes or so to resolve. He wasn't sure why the issue happened but he had to get a special remote and change some settings. In the morning, I headed down to the restaurant again. I asked if I could order from the menu. I was told buffet only, though I think there may have been a communication issue. I later asked a different server after I saw the selection up close. It was generally unimpressive. She said that I could order from the menu but I decided to just stick with the buffet since the menu would take longer and I felt like I was being a burden by ordering. I was extremely disappointed overall. The eggs, potatoes and waffles were all cold. I ate just a little bit and spent over $20 with tip. I was extremely disappointed. Overall, I wouldn't recommend or stay at this hotel again, unfortunately.
The reception staff, especially Felix, were very helpful and courteous. The room maids were polite and efficient. The hotel location was like an oasis with the nearby marina, shopping mall and street restaurants after the hustle and bustle of Manhattan.
Yes! Very convenient! Very nice hotel!
The hotel is walking distance from just about everything and the light rail is behind it. Like the cookie at check in. Staff was very friendly. Had a room on the 3rd floor and the view was a roof with lots of vents.
The staff were extremely helpful, courteous and friendly and the hotel room we had wass excellent - spacious and with good amenities. Whilst there isnt too much to do, or see, in the immediate area with the ease of transport into Manhattan [the Path train from Grove station is only a ten minute walk away] it made a relaxing base.
Very comfortable. Great view and location!
The hotel was conveniently located and quiet. Also the room had an alcove so our baby had some privacy. Somewhat expensive for the service received, but otherwise a fine night.
Fantastiskt lungt och tryggt läge, gångavstånd till stort och bra köpcenter samt gångavstånd till tågstationen som på 10 min och för ca 2 USD tar dig till World trade center på Manhattan. Stora och mycket välstädade rum med all tänkbar bekvämlighet samt fin utsikt över hamnområde.Mycket smakfullt, fantastisk personal som hjälper dig med allt och lite till.Här ska du bo om du vill ha lite utöver det vanliga. Parkeringen kostar 30 USD per dygn för hotellgäster,vill du ha frukost får du betala 20-25 USD per person.Internet på rummet kostar 10 USD per dygn.
Bra standard, trevlig miljö och bra kommunikationer in till Manhattan. Vi återvänder gärna hit igen. Vi bokade rum för 4 personer och fick 2 "dubbelsängar" som var alldeles för smala för ändamålet. De var ca 120 cm breda så var vaksam över detta.
Room set up Very poor service! I had water & juice poured over me during breakfast with no apologies! Tea was served without tea cup! Bathroom light was out for one day and not replaced. Laundry list was not provided despite repeated requests.
The service, room, restaurant, location were excellent.
Very Very cool. From a British viewpoint it is like Malmaison but taken to the next level and with the addition of 5 star service. The concierge are very good at getting you into those 'hard to book' restaurants. The private guests only rooftop bar is very nice.
the room and the position and the "edginess" of the hotel our first room (before we changed) only had a shower and not also a bath
The staff was really friendly and helpful. The hotel design and atmosphere were great. The bed was very uncomfortable - really hard. I stay at alot of boutique / pricey hotels and this was the worst bed I've had.
unique, great location - very little street noise.
The rooms were cute. Not to small. Stayed here for New Year's Eve. Wanted a bucket of ice for the room so my wife and I could keep a bottle of champagne cold. They actually charged us $5 for the bucket of ice. Not even Motel 6 charges for ice. Room was also very hot and a lot of noise from the street and hallway. Bed hard and uncomfortable.
Location is great - the art is amazing and the roof top terrace restaurant/ bar is top
location is fabulous, rooftop bar was very nice. the room was very small.
Valet took >45 minutes after being told 10-15 (I allowed 20). Had to request iron, wastes time. Tub drain was fully clogged and GROSS so water did not drain. Shower vent grate was FULL of GROSS dust + mold. Noise outside from traffic, garbage trucks + roof party letting out kept us awake ALL NIGHT, absurd! Sounded like windows on Lex.ave. were open, but they weren't, they're just inadequate!
Staff were very helpful and always on hand. The room quality was very high - the recent refurbishment has really focussed on top end materials and furnishings and for a hotel in central New York, the room was of a good size. Its central location in NYC is very helpful to get uptown or downtown and its situation gives an unusually peaceful night sleep in such a busy city. The roof garden was very nice, as were the bars, but some of the hotel claims are overdone. Cocktails are expensive by the time you add on service and tax.
The staff was excellent, friendly and welcoming. I didn't have to make any special requests/have anything corrected, but I think they would have been accommodating. The room was quiet. For my purposes, a business trip on a budget, the hotel was okay, and as I expected. It is a skosh tired, but it was clean and quiet.
Room was comfortable. They tried a credit card scam. Would not recommend this hotel for any reason. If I could have afforded to leave I would not have stayed the night.
Slightly cleaner than the average motel. Even if near to Manhattan it has an ugly location and poor structure. But hey, look at his price...
I am very happy to recommend this hotel to future travellers, during my stay at this hotel I felt at home. The hotel staff were as helpfull as a human beinig can be. This hotel provides the best services, breakfast is excellent and cleansiness of the hotel is excellent for the price your paying. It was so good that I'm returning there again.
complemenary breakfast is not good.
The location was quite poor, 5 min from bus-station and 15 min walk to train-station. 30-50 min to Manhattan by bus and 10 min by train/subway. Not very clean, poor breakfast- just donuts,muffins, coffe, juice and cornflakes. No supermarkets/shops around the hotel.
not much The location we did not like, we landed at JFK and rang the hotel for directions. The guy we talked to spoke to us as though we inconvienced him for ringing and the directions he gave were ridiculous. These were the directions we were given "get on the blue line, get off at port authority get the 51 and get off at Manhattan Ave walk down the hill". If your an international traveller those directions are useless. When we finally found it, it didn't seam like a safe place and we checked out early. Also there are no places in walking distance to get a meal apart from discusting burgers across the road..
Location was good The room had a strange smell when you entered.
Free internet working fine. The room was apparently clean. Quite old structure and forniture, some spots on the walls and on the ceiling. We didn't go out because passing by car we noticed there were neither places to eat nor to drink a beer. The neighbourhood was quite bad in our opinion: prostitutes, a big work-in-progress street running just one meter from the motel.
big room, helpful management, equipment is convenient. room is a bit old and dark
Läget intill "ground zero" är ju fantastiskt i all sin surrealism. Det ger associationer och är ett historiskt minne. Jag fick en känsla av lite sunkig atmosfär. Om det var färgsättningen, som var mycket murrig, eller om det var ofräscht, var svårt att avgöra.
Hotellet ligger granne med Ground Zero - intressant, och på gångavstånd från Hudson-floden, jättefina promenadstråk. Ligger mitt i en jätte-byggplats - och så blir det väl ett par år framåt!Trångt för bilar och transportfordon att komma till hotellet.
Ligger perfekt med många tunnelbanestationer, inom några kvarter, till olika linjer. Nej
Excellent service Clean Great views of NYC Location is perfect PArking fee is too much.
Location was great. It was nice to be able to get out of the city and away from the holiday crowds. Nice views of the city skyline. Not much night life close to the hotel. Most restaurants close to the hotel were closed on the weekend.
Very clean. Staff was helpful and friendly. Beautiful views. $32 a day parking and no free WiFi.
The staff were very helpful.
The location to Manhatten is fantastic! The staff were welcoming and informative and very prompt! Paying for parking which I didn't know to take into account as far as the budget goes is an extra $12 a day. I also thought that the bathrooms needed remodeling, they have an awkward layout and some rusting was showing.
Location - close to PATH station, lots of restaurants within 5-7 mins of walking distance- excellent for people looking for Indian food. Cleanliness Friendly Staffs Excellent Breakfast and the duration 6 am - 10 am suits everyone This hotel does not have a parking lot. But thats not a big deal, there are many paid parking lots near the hotel and available at a reasonable price.
Staff were excellent Exterior of hotel needed update.....neighborhood is somewhat run down....but NEVER felt unsafe
It took us less than 5 minutes to walk up JFK to PATH. Chickpea restaurant is right at entrance to PATH and had super tasty gluten free, vegan options that we could carry back to eat at hotel. Stayed on fourth floor and liked separation in room. Bathroom is tucked away and little area for fridge and microwave helped keep costs down. Friendly staff. No parking, had to find parking and then walk 5 blocks to hotel to check in then back to car to move closer to hotel to unload bags. This was hard after a long day of driving but hotel staff was very kind and helpful once we arrived. Parking is available 1.5 blocks away for 12$ a night. This should be mentioned with reservation so you know where to go. Neighborhood is run down. We weren't out after dark.
Layout of the room was nice. One the surface it was clean. Didn't inspect to to much. Great rates! Would stay again. Just to pick something, the elevator was small and took forever.
Location of the hotel. Nature of the staff..they are stabbon..and arrogant in nature..
great location cleanliness good staff Calm and quite TV in one room was not working.
Very nice hotel and convenient to Journal Square PATH.
The price was right! The Ramada was clean. Most of all, it is in walking distance to the Path Train. An added plus was that the staff dealt with a slight dilemma in a most professional way, at no cost to us. Entrance to the hotel by vehicle could be a problem and be aware that close parking is limited & sometimes an added charge.. This is typical in congested city areas.
Relativt lugnt trots att det ligger i Downtown. Ibland hördes mycket ljud från gatan, speciellt morgonar. Tror inte fönstret var isolerat.
Lungt läge på Manhattan och relativt nära till tunnelbanan vilket gjorde att det gick snabbt att ta sig till olika affärer och sevärdheter.
Det var ett trevligt rum på Manhattan för ett överkommligt pris.
Great location for use of Newark airport. Great staff! Nothing
The hotel staff & dining can't think of anything
Not too many shops
good overnight with early morning flight departure. Enjoyed lobby bar with good accompanying menu -- not a bad place to hang out and unwind. Staff was friendly and accomodating, keeping their cool during a substantive number o all-at-once check-ins. Shuttle from airport terminal departs from the extreme end of the airport, which depending on your arrival
Access to everything Fixures in the room needed maintenance
For of all this app said that the Hilton had a spa and that was a lie !!! Also the indoor pool was dirty! The customer service was shitty. & to top it off we had to pay for parking which was $20.
I needed a hotel close to Newark airport, this hotel is clean and Comfort. the transportation from the hotel to the airport is easy by car or you can take a taxi. the hotel is not good for holiday or fun, it is just for stay the night close to airport.
Room was clean and spacious. Comfortable. Original parking lot wasn't working and had to park in the guest parking, which was completely packed. Only good thing was that instead of paying $20 for parking, I only paid $15 plus fees. Ridiculous that we have to pay for parking, even with a room. Pantry area was almost empty with no variety,
Clean Not enough mirrors you couldn't chill wroth your friends because the walls are paper thin
Friendly staff Bath room old fashioned, Car Parking very expensive
The staff is extremely helpfull and friendly, special in the restraurant. Parking was free!
Bra förbindelse till Manhattan med buss, stort rum, mycket bra sängar, gratis trådlöst i lobbyn Ofräscht vid innepoolen, gymmet dåligt underhållet batterier saknades i maskiner
Fint stort rum,jätte fin utsikt från frukostrummet.Mycket värt för pengarna. Lite problem med bustrafik till och från Manhattan ( bussen måste åka genom Lincoln-tunneln där oftast mycket trafik). Vi fastnade i trafiken och även mitt i tunneln en gång där bussen slutade fungera . Hjälpbussen fick komma och plocka upp oss efter 10 min ! Det var ingen rolig upplevelse.
Location It is affordable and that's about it. Not much service.
Good location facing Mahattan and at a walking distance to a metro station. Free parking. Very noisy A/C system. Can't be used when in the room.
Great place the only thing would like to see is better air freshening in the hallways -- predominantly Asian guests on extended stays who do a lot of cooking and the strong odor of the foods can be overwhelming in hallway and on elevators but not in rooms. This is why I give it a three for cleanliness for public spaces. Rooms are excellent quiet and modern with updated renovation in 2014.
The beds were very comfortable and the free internet connection was helpful The only potential problem was the Light Rail train outside, but I didn't really hear it most of the time.
I liked the price and the location. Can't think of anything.
room is spacious & convenient, with full kitchen facilities. hotel is close to one of the Path Train station which allows easy access to either Midtown or WTC. price is very reasonable taking into account the facilities available and accessibility. Bathroom may be further inproved. shower was not powerful enough for a very cold winter time stay in NY.
free parking housekeeping was not provided
Läget är lysande och smidigt med utchekningen. Segt att checka in - Europaflighterna kommer ju ungefär samtidigt, onödigt lång kö.
Att det låg så bra till på Manhattan. Vägglusen som bodde i rummet. Inte så kul att bli biten. Små rum.
Läget är bra, med gångavstånd till mångabra restauranger, Times Square, kort till tåget till Newark Liberty Airport. Rummet mycket litet, även med europeisk standard, löjligt litet med amerikansk. Hotell och rum äldre och skulle nästan kunna vara charmigt om det varit litet mer påkostat. Dock utan större skavanker, även om badkaret var nött, och rent så vitt vi såg.
Mycket centralt beläget hotell med nära till det mesta. Trevligt och professionellt bemötande av personalen.
Vi bodde på 39e våningen och hade fantastisk utsikt och New York känsla. Rent, sköna sängar och trevlig personal.
Nice and friendly staff TV did not work properly.
This is a lovely hotel, but it is a business hotel. Go to the one in Central Park if you are looking for a more romantic or family-oriented place to stay, but it is still a really nice place to stay. It's in battery park, away from the main buzz of nyc - lovely and quiet and the views of the Statue of Liberty are beautiful, but stay elsewhere if you want to be in the centre of things.
I had a beautiful,comfortable room with a breathtaking view overlooking the Statue Of Liberty and all the commerce on the river. It was a wonderful place home away from home for a great Big Apple week-end! N/A
The friendliness and good education of the entire Staff. The setup of the room plus the commodities of th bath immense bathroom. The limitations of the breakfast offers plus the poor value for money
Large and very clean room. The housekeeping service was really professional. The bathroom was comfortable, with a lot of space and really clean. The garage too expensive and without in and out privilege. I would suggest one of the several garage that you can find nearby the hotel, they are all more convinient. The hotel was perfect but the negative note was the charges for the wifi connection which is commonly for free in lower category hotels.
Bed's were comfortable and staff was super friendly. Bathroom was top notch. Getting a cab was super easy the staff were pro's at that. Nickle and dimed to death room from room service 4 drinks Cokes and Pepsi 2 of each were 30 plus dollars and they were the small bottles. I found pills in my room and my whute comforter had lots of dark lint.Food was standard at best. My room had no mini fridge. Windows were not sound proof. Really far from everything fun. Boat horns go off all times of the morning somtimes so loud it makes you look at your phone to see if its vibrating. Overall nice place could be the best if they fix these issues.
The location was outstanding with a view of the harbor and Statue of Liberty. The room was large and well laid out with an oversize bathroom. The staff at the concierge desk was outstanding and extremely courteous and helpful. Very elegant and pleasant stay.
Great View and location
Very luxurious comfortable hotel. They seem to be able to find the perfect mix of attention or privacy based on what you are looking for and if you seek out any help. Very classy hotel with a great staff.
I lived in that neighborhood when I first moved to NY. The outdoor space that has the view of the Statue of Liberty has been closed. There is no view of the Harbor from any common area.
Bath + separate shower. Very friendly and professional service.
View - Memorable!
Priset, och läget var Ok även om inte det mest centrala. Personalen var tillmötesgående då man behövde hjälp. Frukosten, varför muggar, talrikar och bestick av plast? Det känns inte särskilt miljövänligt. Sedan tvättades alla handdukarna varje dag trots att vi hängde upp dem varje morgon (det fanns en lapp om att de av miljöskäl undviker att tvätta om man inte slänger dem på golvet), obegripligt, varför?
Det var mycket bekväma sängar som såg till så kroppen fick vila efter långa dagar mellan New Yorks alla Avenyer och gator. Bra med egen toalett och dusch på rummet, det var det som var det viktigaste för att vi ens skulle boka hotellet. Trevligt med egen kaffebryggare på rummet Tycker inte att det var jätte trevligt att äta och dricka med plast bestick, papperstallrikar och pappmuggar. Hade önskat att det fanns lite mer möjlighet till förtäring på hotellet än den magra frukosten och några godis-läsk automater. Gärna en dator som fungerar när man vill hålla familjen uppdaterad
Att det fanns rum att uppbringa i New York. Fruktansvärt dålig frukost! Tråkigt att hotellet låg nära en jätte stor tågrälskurva, där det bitvis tutades enormt högt & mycket.
Centralt läge, separat toalett och dusch för varje rum, samt inkluderad frukost gör att detta hotell är ett mycket prisvärt alternativ för en semestervecka i New York. Hotellpersonalens information om hur lång tid taxiresan ut till flygplatsen skulle ta stämde inte alls. Personalen kalkylerade inte med rusningstiden så vi höll på att bli försenade ut till JFK-flygplatsen. Hotellets limousineservice fungerade inte alls eftersom vår beställda bil hade fastnat i rusningstrafiken. Vi tvingades ta en vanlig taxi på gatan istället. Rekommenderas eftersom priset för en Yellow Cab var betydligt lägre än hotellets opålitliga limousinealternativ.
Everyone was helpful, and gave great suggesstions. The room was large enough for the 4 of us, not always the case in NYC, clean and comfortable. We were very happy with the location and the BLT restaurant was very good.
Not much You pay additional for everything except a basic bed. The staff has a negative attitude that borders on rude. The elevator service is very slow.
Considering it was the marathon weekend we were able to get a room here. Very clean. Beds were small and not that comfortable. But for NYC it was bigger than I have seen
Was easy to get there, since it was a weekend we parked on the street without a problem and as we marked in the preferences we wanted a room with a view they gave us a a room looking at the Hudson River.
Läget o personalen. Frukosten var utmärkt. Rummet saknade avställningsytor o stol/fåtölj. I duschen saknades även avställningsyta, handfatet för litet. En unken lukt i rummet av den gamla mattan. Smuts o damm under sängarna o bakom TVn, vilket vi klagade på.
Den mycket vänliga personalen, frukostbuffén samt läget.
Härlig personal, bra läge. Tyst rum dålig utsikt.... Rummet var fint och rent. Väldigt dålig att det inte fanns fönster med utsikt.
Hotelrummet var rent och relativt snyggt inrett. Servicen vid receptionen var också hyfsat. Att badrummet var alldeles för lite var lite av ett problem. Det gick knappast att borsta tänderna utan att slå armbåge vid väggen. Att rummet saknade fönster (eller snarare att det var blockerat av ett skärmväg) gjorde också att rummet kändes en smula för instängt.
Bra läge och trevlig personal Rent bra städat!!! Färgvalet på rummen kunde vara bättre uppdaterat annars fint!