Hitta billiga flyg till New York

Plus: "N/A"

Plus: "Awful!!!"

Plus: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Minus: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Plus: "Food was great, creww was very nice"
Minus: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Plus: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Plus: "nice flight"

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Seat was ok, crew was friendly"
Minus: "Movie options were limited"

Minus: "Entertainment system was not working"

Plus: "A good airline and a good flight. Lots of entertainment options."
Minus: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Plus: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Minus: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Minus: "Waited for baggage at Newark for more than 45 min"

Plus: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Minus: "All of it"

Plus: "Dry. I’ve food and really felt pampered"
Minus: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Plus: "The service and food are very good."
Minus: "Tight space for business class."

Plus: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Minus: "A little tight in economy and i am short"

Plus: "Everything was as accommodating as possible."

Plus: "Nice staff and inflight service. seats were great"

Plus: "good service, patient with passengers"
Minus: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Plus: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Minus: "The legroom in economy is just as bad as you would expect."

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plus: "Pleasant staff"
Minus: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Plus: "Excellent food."
Minus: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Plus: "on time, good food, pleasant service"

Plus: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Minus: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Plus: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Minus: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Plus: "Outstanding service. Friendly flight attendants."

Plus: "Legroom is too little"

Plus: "When we landed"
Minus: "Everything else..."

Plus: "Service was very good."
Minus: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Plus: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Plus: "Best flight crew experience ever"

Minus: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Plus: "Crew, food...."
Minus: "As I said before..."

Minus: "Expired cheese. Loudest plane I have ever been on."

Minus: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Plus: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Minus: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Plus: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Minus: "Better seats"

Minus: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Plus: "General good service, food was good"
Minus: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Plus: "Food, service"
Minus: "Room in economy"

Plus: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Plus: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Minus: "Delay and lost the luggage for the second time"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Plus: "Professional Staff; best food on international flight ever."

Plus: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Plus: "Amazing !"
Minus: "Nothing all good really"

Plus: "Fräscht plan, mycket bra personal, god mat, information på rätt nivå"
Minus: "Lite för trångt i ekononomiklass för långflyg om man är lång"

Minus: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Plus: "Very friendly crew. We boarded about an hour before so we were ready to go well before time."
Minus: "The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use."

Plus: "Crew was generally nice and caring."
Minus: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Plus: "Crew was nice"
Minus: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Plus: "Premium economy was perfect, smaller cabin with less people, great flight."

Minus: "Seats were really old and outdated"

Plus: "The flight was so delayed I missed my connecting flight to jfk."
Minus: "The flight was so delayed I missed my connecting flight to jfk."

Minus: "Nyare plan, 31år är lite gamnalt"

Minus: "Getting home 5 hrs later than planned"

Plus: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Minus: "Boarding can get crowded so don't be in a rush"

Plus: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Minus: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Plus: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"

Plus: "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Minus: "The crew speaks to quick and the Australian accent is not always easy to understand"

Plus: "Service, pilot updates, and seating were all great!"

Plus: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Minus: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Plus: "Friendly staff, so much food/snacks were offered. Good movies available."
Minus: "Nothing"

Minus: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Plus: "Service, meals, friendly and attentive FAs"

Plus: "The crew were friendly."
Minus: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Plus: "The cabin crew were excellent!"
Minus: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Plus: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Minus: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Plus: "Legroom, lovely staff and all round good flight"

Minus: "Older media entertainment screen with hard to use touch interface."

Plus: "Friendly crew, clean, well presented cabin."
Minus: "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."

Plus: "Nothing"
Minus: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Plus: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Minus: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Plus: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Plus: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Minus: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Plus: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Minus: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Plus: "Efficient service"
Minus: "Entertainment screens were of poor quality"

Plus: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Minus: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Plus: "Food was great, plenty of it also"
Minus: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Plus: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Minus: "Nothing"

Plus: "Staff was friendly and welcoming."
Minus: "There was nothing not to like."

Plus: "Easy check in and boarding."
Minus: "Uncomfortable seats and poor food."

Plus: "Virgin Atlantic had a very attractive decor.Food was great& staff as well. Polite and professional ."
Minus: "The seat I had was a bit snug leg wise and recline wise. Could not get comfortable at all."

Plus: "I liked the entertainment system, free adult beverages and boarding process"
Minus: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Plus: "Service, food, etched all fine"
Minus: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Plus: "Due to earlier late connecting flight into LAX, I assume, my bags didn't make it with me, and arrived two days late. But your man Fred from PNG Air was right there in POM Jackson's airport to take my information and somehow two days later I did receive the bags! Thanks! The flight itselfe was fine in every other way."
Minus: "Maybe when I checked in for the last two flights if your check-in agents could've told me more clearly about where in the system my bags were, it would've been less of a surprise to find out in POM that they were not with me. I did ask, but got answers like 'we'll try to transfer them' or 'your bags are in the system', which were not too informative, but maybe as complete as those workers could ascertain, I don't know. I would've liked to be able to check in on line in advance for this and other flights on this trip, if you ever decide to open up that facility (without a charge), it would be appreciated."

Plus: "Food and beverage choices excellent"

Minus: "Cold draft at all times."

Plus: "The crew was very good with the passengers and attentive"
Minus: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Plus: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Minus: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Minus: "45 minute delay on runway after landing was very very frustrating."

Plus: "Staff were friendly and flight was clean. Lots of movies to watch."
Minus: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Plus: "Good was decent."
Minus: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Plus: "Nothing"
Minus: "The food I had food poisoning"

Minus: "No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta"

Plus: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Minus: "All good"

Plus: "Crew amazing, seat not too comfy"
Minus: "Sits uncomfortable"

Plus: "Friendly crew"

Plus: "short flight"
Minus: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Plus: "Lift off and landing was excellent"
Minus: "Nothing"

Plus: "Accurate arrival time"

Minus: "The airport."

Minus: "Delays due to Democrats not making deal"

Plus: "Boarding was easy, plane clean, snacks good."
Minus: "Small plane but that’s not really fixable"

Plus: "Great service!"
Minus: "N/A"

Plus: "Nothing"

Plus: "Fine, courteous"

Plus: "The comfort the professionalism of the staff everywhere I went"
Minus: "Little pricey on rental and hotel."

Minus: "they did not serve food in my section at all."

Minus: "dirty plane"

Minus: "Sent flyg, sen fastnade vi även på avstigningsbanan för mer än 30 minuter. Besättningen försökte inte ens erbjuda något att kompensera med och jag fick fråga efter snacks och hörlurar (som ska vara kostnadsfritt). Besviken på hur de kunde gottgöra sina kunder när flyget blir 2h sen."

Plus: "Everything"
Minus: "No chicken sandwich."

Minus: "Boarding is as usual chaotic"

Plus: "Nicest staff"
Minus: "Nothing at all"

Plus: "On time"

Minus: "Bad information about delays"

Plus: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"

Plus: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."

Minus: "That's the flight is clean"

Plus: "Good service, more leg room than American Airlines."
Minus: "Everything was good."

Plus: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Minus: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Plus: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Minus: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Minus: "Barking dogs. 4 around us! Middle seat."

Minus: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"

Plus: "Customer service"

Plus: "EXcellent"

Plus: "On time flight"
Minus: "Cramped seating in coach. Think comfort not profit"

Plus: "Comfortable temperature in cabin!"

Plus: "Entertainment"
Minus: "Flight was delayed"

Plus: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Plus: "Left ontime, arrived 30minutes early."

Plus: "Pretty much nothing"
Minus: "Delta. They just hate their passengers"

Minus: "Arrived at my destination almost two hours after the initial arrival time"

Plus: "30 min. early!"
Minus: "Only pretzels"

Plus: "nothing"
Minus: "I will avoid the airline at all costs"

Minus: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Plus: "Wonderful staff, very helpful after our plane was diverted"

Plus: "Flight was on time"
Minus: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"

Plus: "I liked the airplane, , service, food, JFK and the airtrain!"
Minus: "We were delayed 2,5 hours and of course that is not fun!"

Minus: "No in flight entertainment"

Minus: "No good food options just peanuts and drinks"

Minus: "Everything was ok"

Plus: "Wonderful"

Plus: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Minus: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Minus: "Everything was excellent! I will be flying with them again!"

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Our flight was delayed in Italy and I was worried I would miss the connecting flights to the US. But not to worry Lufthansa waited for our flight and got our luggage on board as well. The food was outstanding."
Minus: "That we could not by-pass the German passport check and go right to the next flight and check out passports only ones."

Plus: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Minus: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Plus: "Very well organized."
Minus: "Not Lufthansa but United."

Plus: "Great aircraft"
Minus: "Waiting for arrival gate"

Minus: "Didn’t like the breakfast at all"

Plus: "Everything went off without a hitch. Love how organized Lufthansa is."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Plus: "Could not get skybridge to operate so that we could disembark. United airlines."

Plus: "One of the crew members, a male, was very nice."
Minus: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

Minus: "2 hours delay on a 1 hour flight."

Plus: "everything - especially the way they treat their customers."
Minus: "Nothing"

Plus: "Same as above."
Minus: "Same as above."

Plus: "No complaints - quick flight."

Plus: "It was ok"
Minus: "Two flights were both late Had to run to gate Luggage delayed"

Plus: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Minus: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"

Plus: "Leg room is superior!"

Plus: "Nicest crew ever"
Minus: "Boarding ground crew was a bit arrogant"

Plus: "Comfortable, timely and pleasant overall."
Minus: "N/A"

Plus: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Plus: "Everything was good."
Minus: "everthing was good!"

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Minus: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Plus: "see above"
Minus: "see above"

Plus: "everything from the boarding and check-in process to in flight comfort."

Plus: "Nice staff"

Plus: "Everything"
Minus: "Was not poker game :("

Plus: "On time, nice staff"

Minus: "It turned around and we were stuck in Frankfurt for the night."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "crew was nice and that we arrived safe"
Minus: "super crowded flight with many crying children food was bad and not enough"

Plus: "Please see above. Typed in the wrong place."

Plus: "Larger than expected in room. Lots of movie options. Food was pretty good"
Minus: "Layover was short so they said to tell the crew and they would help. They did not. Missed my connecting flight due to their delay leaving Frankfurt and no assistance given."

Minus: "Planet var trasigt"

Plus: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"

Plus: "Had one passenger in a wheelchair and we had great help!"

Plus: "Food and service"
Minus: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."

Plus: "Got moved to economy plus - yeah! Great movie selection."

Plus: "Coffee was excellent"

Plus: "terrible earphone, could listen only on one ear."

Plus: "vunderbar"

Minus: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."

Minus: "We got double charged for bags."

Plus: "Yes, Very good"

Minus: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minus: "Very nice crew and great food"

Plus: "Crew is excellent, polite and personal!"
Minus: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Minus: "When its rain we shouldn’t walk to the air plain"

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Plus: "Loved the smooth ride."
Minus: "Bathroom was pretty nasty"

Plus: "Pleasant crew. Appropriate and efficiently served snack."
Minus: "Boarding and disembarkation were slow."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "Crew members in Amsterdam were very rude and disrespectful"

Minus: "Flight got cancelled"

Plus: "Yes"
Minus: "Everything was good"

Minus: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Plus: "The crew and the timing were ok"
Minus: "The seats were uncomfortable"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minus: "Travelled business class and was ace experience"

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "Everything was good except for the entertainment consul for one of our seats."
Minus: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plus: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Minus: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Minus: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Minus: "old screens and entertainment system leg room to small"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"

Plus: "Nice flight ...was comfortable travel ...good food.Thanks"
Minus: "No such things"

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "Professional crew. Good boarding."
Minus: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plus: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minus: "Cramped seating."

Plus: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minus: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minus: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plus: "Food was just fine, movie selection very good"
Minus: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plus: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plus: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Minus: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plus: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minus: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plus: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Minus: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Minus: "Bit cramped for space"

Plus: "Bording was good and general flight ok"
Minus: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plus: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minus: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plus: "Helpful and smiling cabin crew."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minus: "Nothing."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "great choice of entertainment content, friendly crew"

Plus: "Nothing"
Minus: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"