Hitta billiga flighter till New York

Plus: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Minus: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Plus: I got a seat with more leg room and it was much more comfortable

Minus: Boarding was a bit frantic because of the lines at the airport for customs

Minus: Seats are too small

Plus: No frills budget carrier, mostly exactly as I expected.

Minus: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Minus: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Plus: Nothing really

Minus: Late boarding, had to check the bag, had to wait forever when landed in the plane

Minus: poor customer service.

Plus: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Minus: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Minus: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Plus: Light snack and complementary wine

Plus: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Plus: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Minus: Boarding could be better

Plus: Smooth quiet flight.

Minus: Mac and cheese isn’t what I was expecting for vegetarian.

Minus: Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip.

Plus: Above expectation

Minus:

Plus: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Minus: my TV screen didn't work. Long 9.5hr trip without entertainment.

Plus: I flew with them to and from the U.K. and overall I’m very pleased. I knew beforehand that virtually nothing is free, but that’s the same with almost all airlines nowadays. The seats were comfortable enough — economy is always pinched — the stewardesses attentive and helpful, and the entertainment selection adequate (altho I brought my own movies too).

Plus: Very helpful and courteous flight attendants.

Minus: Chaotic boarding process, like cattle all in one mass. Frustration of short transfer time exacerbated by failure of the scanners to accept the boarding pass, slow handling of passengers by gate personnel, lack of overhead storage required me to check a small carryon bag.

Plus: Every flight was on time as scheduled. Icelandic Air was great.

Plus: Still the movies. And the wide body jet

Minus: I was charged for bags at Frankfurt airport and should not have been. Disputing the charges.

Plus: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

Plus: Very helpful and courteous flight attendants.

Minus: Chaotic boarding process, like cattle all in one mass. Frustration of short transfer time exacerbated by failure of the scanners to accept the boarding pass, slow handling of passengers by gate personnel, lack of overhead storage required me to check a small carryon bag.

Plus: The movies!

Plus: Comfy seats, quick service.

Minus: If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent.

Plus: Speedy check in. Friendly crew.

Minus: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least

Plus: Nothing

Minus: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Plus: Great service!

Minus: N/A

Plus: Absolutely nothing.

Minus: Lack of punctuality (90 minutes late, due to “late arrival of inbound aircraft” as per usua). Ever decreasing seat pitch so absolutely abysmal lack of comfort. Dismal snacks and drinks for purchase. Bus service at LHR rather than jetty.

Plus: Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster.

Minus: Food a joke in club, 1/4 of a dry sandwich. No thanks.

Plus: Fast boarding with group number priority

Minus: No complementary rescteshments. You had to pay and only pay by card.

Plus: Over all good means.........., All well nothing to my dislike

Minus: Nothing to dislike

Minus: I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers.

Plus: Every flight was on time as scheduled. Icelandic Air was great.

Plus: No baggage but flight advertised as Evonomy standard, that includes 1 checked bag.

Minus: See above.

Plus: Very helpful and courteous flight attendants.

Minus: Chaotic boarding process, like cattle all in one mass. Frustration of short transfer time exacerbated by failure of the scanners to accept the boarding pass, slow handling of passengers by gate personnel, lack of overhead storage required me to check a small carryon bag.

Plus: reasonable leg room comfortable seat

Minus: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Plus: Was on time! Not croweded!

Minus: 2 hr delay

Plus: Speedy boarding process, good meal choices.

Minus: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Minus: they cancelled letting me fly

Minus: Seats are too cramped for an international flight.

Plus: check in & boarding were ok

Minus: very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting

Minus: The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight.

Minus: Plane was so small I couldn’t even put my backpack in overhead and nobody told me to check it even when I asked

Plus: Overall Service!!!!

Minus: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Plus: Nothing

Minus: They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible

Plus: Speedy check in. Friendly crew.

Minus: The tv kept having problems. In all three seats we were in. We could only watch tv but the audio kept cutting out. Annoying to say the least