Hitta billiga flyg till New York

Plus: "The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination."

Plus: "The crew were very good. Seats were small."

Minus: "Need more leg room. Cramped for 8 hours is not a good thing"

Plus: "Crew was very friendly. Seats were decently comfortable - appreciated blanket and pillow for long haul flight."
Minus: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Minus: "Food could be better"

Plus: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minus: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Minus: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Minus: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Minus: "entertainment sound"

Plus: "Service on Swiss Air is great!"
Minus: "No TSA checkin at Newark."

Plus: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Plus: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Plus: "-"
Minus: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Plus: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Minus: "The food standard seemed to be lowered a little bit, but still very well prepared."

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minus: "I travel a least 5 times a year and Kayak is always my option."

Plus: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Minus: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Plus: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Minus: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Plus: "Not applicable"
Minus: "See above."

Plus: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Minus: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."

Plus: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Plus: "My own seat had ample legroom, good crew."
Minus: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Plus: "Very friendly and efficient Good food"
Minus: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Plus: "Crew was always ready to help. It was a very smooth flight."
Minus: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."

Minus: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Plus: "Food was actually really good."
Minus: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Plus: "Very good service"

Plus: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Plus: "Excellent organization, food and entertainment. Impeccable service."

Plus: "People friendly"
Minus: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Plus: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Plus: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."

Plus: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Minus: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Plus: "Great complimentary chocolate."
Minus: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Plus: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Plus: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Minus: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Plus: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Plus: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Plus: "Food and entertainment"
Minus: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Plus: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Minus: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Plus: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Minus: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Plus: "The crew members were polite and efficient."
Minus: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Plus: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Minus: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Plus: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Minus: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Plus: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Plus: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Minus: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Plus: "the captain was great"
Minus: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Minus: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Plus: "Good seats - comfortable Attentive service"
Minus: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

"en väldigt dålig ombordstigning. Alla skulle vänta på alla och en som organiserade ombordstigningen som inte kunde använda mikrofonen. Var väldigt mycket otydligheter och alla grymtade bak i kön."

"ombordstigningen är ju väldigt komplicerad och inte speciellt effektivt. Har de gott om tid är det ok men inte annars"

"They canceled my flight yesterday only an hour for me to leave so am so disappointed by your airline I payed Covid test for $175 . Is hard to get hold of your customers service representative. Your Airline is a scammer"

Plus: "Short layover"
Minus: "No fee for luggage"

Plus: "The particular flight attendant serving our area seemed rude."

Plus: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Minus: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Minus: "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Minus: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."

Plus: "Crew was excellent."

Plus: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Minus: "There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!"

Plus: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Minus: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."

Plus: "Very well organized."
Minus: "Not Lufthansa but United."

Plus: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Minus: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Plus: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "On time good entertainment"
Minus: "The seats were horrible"

Plus: "I can’t say enough about the Lufthansa staff- we ran to our gate because our connecting flight was late, and we were greeted by a warm and smiling face who said “It’s alright, don’t run, take your time, we’re waiting for you.” Onboard the crew was phenomenal- Every. Single. One. I have always felt as a burden to crew if I asked for extra water or an extra blanket- not on this flight, not with this crew. They came around multiple times per hour during an 8hr and 20min flight, offering various beverages and checking on everyone. I can’t thank them enough for how caring they were to everyone on board. The captain as well was very professional and had a kind spirit when he spoke. Best experience I’ve ever had- (and I travel multiple times per year!)"
Minus: "N/a"

Minus: "2 hours delay on a 1 hour flight."

Plus: "The crew was fantastic and very kind the entire flight."
Minus: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."

Minus: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."

Plus: "Its easy to switch planes. If u have connecting flight . Good entertainment. Good crew"
Minus: "The food is horrble and leg space"

Plus: "everything - especially the way they treat their customers."
Minus: "Nothing"

Plus: "Same as above."
Minus: "Same as above."

Plus: "No complaints - quick flight."

Plus: "Very friendly crew, comfortable seats & leg room, decent food."
Minus: "Crew could have offered more beverages during the flight. Too many crying, screaming and misbehaving kids (not the crews fault) but parents should have managed this behaviour. I fly often, and have never experienced anything like this - to this extent on one flight."

Plus: "Their service is excellent on board ."

Plus: "Efficient and pleasant service."

Plus: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Minus: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"

Plus: "the seats are comfortable, food is good and service is better than most"
Minus: "That it took a while to get on plane because of security but thats how it goes"

Plus: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Minus: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."

Plus: "Nicest crew ever"
Minus: "Boarding ground crew was a bit arrogant"

Plus: "Comfortable, timely and pleasant overall."
Minus: "N/A"

Plus: "Crew was friendly"
Minus: "Flight delayed by over 3 hours, inflight entertainment did not work"

Plus: "The most professional and helpful crew"

Minus: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Plus: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Plus: "Crew was nice"
Minus: "Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST."

Minus: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"

Plus: "everything from the boarding and check-in process to in flight comfort."

Minus: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Minus: "My seat (33A) was would not recline. I alerted the stewardess early on, she called a male colleague, both smiled and reassured me that they will deal with it later on. The uncomfortable seat became even more cramped as at the end of the dinner service the passenger ahead reclined his seat. I tried to catch the attention of the cabin crew - in vain. On disembarkation I saw the stewardess and reminded her of her promise of help . She sweetly wished me a "pleasant weekend". The cabin crew did not seem to care much over the discomfort of an elderly traveler in economy class."

Plus: "- Right before boarding, a fantastic agent helped us move seats, and was extremely kind. - Food is not bad - Crew was very nice."
Minus: "- We cannot choose our seats online! You would expect that if you are flying from Germany to the US, they would allow you to do that. - My husband and I booked the flight together, and were assigned two separate seats, with 20 rows of distance! - Our video monitors were frozen mid-flight...."

"The crew was visible, helping and offering drinks all the time. The checking at the gate was unprofessional, and the boarding was a mess."

Plus: "Perfect"
Minus: "More food"

Minus: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Plus: "Why the 3 hours delay?"
Minus: "Be on time"

Minus: "Äta en muffins"

Plus: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Minus: "Poor selection of films on the entertainment system."

Plus: "Amazing"
Minus: "Nothing"

Plus: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Minus: "It would be wonderful to have all seats the same as first class for a long distance flight."

Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Plus: "It was a high quality service hands down."
Minus: "The available entertainment choices were a little limited."

Plus: "Almost every thing was very good"
Minus: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Plus: "Flight was in schedule, friendly staff"

Plus: "On time"
Minus: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Minus: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Minus: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Plus: "It was a very safe trip"
Minus: "Small space in Economy class"

Minus: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Plus: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Minus: "The food quantity was skimpy considering the duration of the flight."

Minus: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Plus: "The crew were so kind!"

Plus: "Nice"
Minus: "Food"

Plus: "I like the food , service and clean airplane."

Plus: "Was on partner airline Austrian Air. Very good service."
Minus: "At Vienna gate G31 it was difficult to hear announcements."

Plus: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Minus: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Plus: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Minus: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Minus: "N/a"

Plus: "food was fine"
Minus: "to small seats"

Plus: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Minus: "Entertainment on board was useful"

Minus: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Minus: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Plus: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Plus: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Plus: "Glad to have coffee and sweet treat. Attentive and pleasant crew."

Plus: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Plus: "The flight was good, the food was good, the crew was excellent"
Minus: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"

Plus: "The service on board was fantastic. The flight was very smooth."

Plus: "Everything"
Minus: "Nothing"

Plus: "the crew"
Minus: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Plus: "We appreciated the upgrade to business as we are frequent travellers on Austrian; the flight attendants were very patient and kind with our children"
Minus: "Food too salty; would've liked to see English subtitles for German language movies"

Plus: "Reasonably on time. Food and service were passable."
Minus: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Plus: "No problems, about what you'd expect from a cheapo flight on RyanAir, EasyJet, etc. Maybe Austrian Airlines should consider spinning off this line, like Austrian East, so customers don't expect major-airline standards on this trip. Very polite crew."
Minus: "Vienna Airport lounges are not worth the price of entrance. If you don't get free entrance, don't bother."

Plus: "The crew were nice."
Minus: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Plus: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Plus: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Plus: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Minus: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Plus: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Plus: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Minus: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Minus: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Plus: "Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process."
Minus: "Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection."

Minus: "We got double charged for bags."

Plus: "Yes, Very good"

Minus: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minus: "Very nice crew and great food"

Plus: "Crew is excellent, polite and personal!"
Minus: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Plus: "Pleasant crew. Appropriate and efficiently served snack."
Minus: "Boarding and disembarkation were slow."

Minus: "Information on arrival time was not correct"

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "Crew members in Amsterdam were very rude and disrespectful"

Plus: "Yes"
Minus: "Everything was good"

Minus: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Minus: "I congratulate the KLM crew!"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minus: "Travelled business class and was ace experience"

Minus: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Crew was great and professional."
Minus: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plus: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "Good food, friendly service"
Minus: "More trash pickup; only one round of beverage service"

Plus: "Smooth flight."
Minus: "Seat a little cramped."

Minus: "old screens and entertainment system leg room to small"

Minus: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minus: "Cramped seating."

Plus: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minus: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minus: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plus: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plus: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minus: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plus: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Minus: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Minus: "Bit cramped for space"

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plus: "Consistently high standards"
Minus: "Nothing"

Plus: "Helpful and smiling cabin crew."

Plus: "Everything. A truly faultless experience!"
Minus: "Nothing"

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minus: "Nothing."

Minus: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "great choice of entertainment content, friendly crew"

Plus: "Nothing"
Minus: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plus: "They were awesome."

Plus: "Fantastic"
Minus: "Passengers less rude"

Plus: "The crew"
Minus: "Old seats Poor entertainment"

Minus: "Wider seats"

Plus: "Quick! Friendly! On time"

Plus: "helpful and friendly crew"
Minus: "more comfortable and spacious seats."

Minus: "We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable."

Plus: "No comments"
Minus: "No comments"

Plus: "Service, food"

Minus: "The crew was polite, very comforting, and smooth flight ,"

Plus: "Nice gifts for the kids Crue was super nice."
Minus: "Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly."

Plus: "The crew was fine. The seats were as comfortable as economy class could be"
Minus: "The food taste might have been improved"

Minus: "The food"

Plus: "Crew"
Minus: "Seat"

Plus: "Allt var bra."
Minus: "Kan inte komma. på något"

Plus: "Good airline and good service"

Plus: "the food was delicious and the flight was smooth, the crew was friendly"
Minus: "navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight"

Plus: "Понравился вежливый персонал при посадке на рейс"
Minus: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Minus: "Overall it was a good experience, my only suggestion is that airline should I force the carrion rule a little more"

Minus: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Plus: "Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment."
Minus: "Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane."

Plus: "The food, I must say, was the most impressive thing. They give away some souvenirs for you during the flight which was awesome. I even got ice cream as dessert. I can't tell what to say was wrong with the flight. I will definitely recommend Aeroflot for sure."

Minus: "Food was awful. Flight attendants were unfriendly. They would talk to you while you were wearing headphones and then get irritated when you asked them to repeat what they said. They were always in such a rush even though the plane was mostly empty. Strange"

Minus: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"

Minus: "Food was awful and a ton of kids, one of which kicked my seat the entire 8 hours."

Minus: "have a seat by check-in that very over weight people must be able to fit in without raising the arm rest or have them buy 2 seats. 9+ hour flight was extremely uncomfortable and smelly because of that."

Plus: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Minus: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."

Plus: "The aircraft was comfortable, the inflight entertainment provided in each headrest was provided plenty of options. The food was wonderful (much better than I would have expected). Slippers and an eye cover along with pillows and blankets made for a comfortable flight. Lastly the price was right!"
Minus: "A very minor issue not even a complaint, but the sodas taste like diet mixed with regular sugared soda."

Minus: "The cabin was unusually warm. The aircraft did not have air vents above the seats, so there was no good way to cool down."

Plus: "It was the second time I travelled with aeroflot, and my experience was excellent. The crew was amazing, very friendly, they spoke Russian and English, food was excellent (they fed us like pigs, haha),great movie selection for on board entertainment. The airport in Moscow was easy to navigate, despite all the negative reviews I read before my visit there, I found my gate in no time and almost everyone who worked at the airport spoke English. The airport was super clean with a wide selection of food stores and gift shops. Good prices, too. I'm definitely flying aeroflot again."

Plus: "seats were comfortable"
Minus: "my meal request did not make it to flight, and the substitute food i received was very poor"

Plus: "N.A."
Minus: "Rude air hostesses. 3 hours on taxi which I’m willing to forgive because of the weather. They took an extra three hours to send our baggage through to baggage claim because their crew “refused to work in that weather”. Get a hold on your recruiting. And then my baggage doesn’t show up. All my woolens were in there and I have nothing to wear and it’s freezing outside. They do not give me ANY compensation of any sort. This is the worst experience I’ve ever had and all just save a couple hundred dollars. Not worth the hassle! I’m still trying to get in touch with them to ask about my baggage but they’re unreachable."

Minus: "Dated plane, infotainment didn't work in my seat, usb didn't work"

Plus: "THE BEST COMPANY!!!!!! EXCELLENT SERVICE! AEROFLOT REALLY CARE about people!!!! THANKS!!!!!!!!!"

Plus: "Great Food, Great Service, Great Entertainment options"

Plus: "The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off."
Minus: "For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured."

Plus: "The crew did a very good job"
Minus: "It was too hot inside the cabin"

Plus: "The option to watch th and movies is excellent even though mine did not work. I appreciated the 2 meals and one complimentary glass of wine."
Minus: "For my long 10 hour flight from Moscow to NYC, my tv did not work and the connection to plug in my cell phone went in and out. The crew was not friendly, though polite. I would have preferred more space."

Plus: "The female flight attendants are all stunning in their bright orange uniform."
Minus: "The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style""

Plus: "I wasn't sure what to expect, but the airline was better than I thought. Good food (2 servings), decent entertainment, and nice amenities (pillows, eye mask, slippers) for economy class for an international flight. For the price I paid, I would fly Aeroflot again. I wish I would have gotten my Russian transit visa prior to my trip. I knew about it, I just didn't want to pay the $200. SVO airport is great and open 24hr, but having a 20hr layover is tough. p.s. Don't let a hotel/Airbnb tell you you don't need a visa - you do! I watched 2 girls have meltdowns in the airport because they had hotel reservations, but no visas. Sad, wet eyes does nothing for Russian airport officials."
Minus: "The staff, but you have to remember that Russian customer service is different from American. Some of the staff were really friendly and nice. I think they were compensating for the overtly rude ones, so it even itself out. Boarding at the airport isn't always clear if your flight is boarding or not. Pay extra attention to your gate and time changes."

Plus: "The food was amazing!"
Minus: "The fact that we had to wait i the plane almost 2 hours before our liftoff."

Plus: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Minus: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Plus: "Price"
Minus: "Entertainment system was not working properly, crew weren't able to fix it. Offered to change seets ( can not do that - was traveling together) They forgot my laggage in Moscow, people in JFK terminal was slow and I was waiting for any help for at least 20 Minutes ..."

Plus: "The Russian hospitality, the food, the route of the flight, the 3D airplane tracker."
Minus: "n/a"

Plus: "Great food, stuff and free movies"
Minus: "None"

Minus: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Plus: "The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals."
Minus: "English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals."

Plus: "The seats are spacious and there is a pillow and blanket for everyone. I had no trouble storing my bag in the overhead compartment and I was happy to learn I didn't have to pay extra for two suitcases."
Minus: "The food was terrible. The movie and tv selection was not to my liking."

Plus: "The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy."

Plus: "The amenities were great, the service was prompt, and the attendant made sure that I had my vegetarian meal."

Plus: "Large, if blockbuster-heavy, movie selection; reasonable food and drink."
Minus: "Aeroflot flights somehow always involve interminable overnight layovers in Sheremetyevo Airport, uniformly cold, overbright and crowded, with WiFi access only for those with Russian phone numbers, a visa required to find a smoking area, only roubles accepted at the cafes, and armrests preventing sleep except on the floor. Aeroflot and Transaero themselves would be reasonably acceptable if they only flew through a different country!"