Flyg till New York

Plus: Crew are great. Very professional.

Minus: Can’t complain.

Minus: You have to pay for your food. What’s up with that?

Minus: Flight delayed which made connections nerve wracking

Minus: The crew was very interested in gossiping instead of assisting their first class passengers. I sat with the same trash since the 2nd hour on a 6 hour first class trip. The entire first class cabin all had their call lights on which were ignored for over an hour. If you asked for anything they seemed to be annoyed they had to stop talking to each other. The cabin was also very warm to be an international flight.

Plus: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Minus: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Plus: Comfortable and Clean

Plus: Seat was both comfortable and spacious. Crew were very attentive and personable.

Minus: Really great flight. Can’t say enough about it.

Plus: the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.

Plus: The crew

Minus: Boarding

Plus: Service was very good

Minus: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.

Plus: Crew was ok, food and drinks was enough for 1,30 hour flight.

Minus: I really expected more from Austrian airlines.

Plus: The crew were professional and courteous

Minus: Nothing, as it’s a short flight!

Plus: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Minus: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plus: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Minus: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plus: The crew was amazing. The food was good

Minus: The audio jack of the movie is not good It's on & off seems loose

Minus: No US airline seems to have figured out how to board without long line in the jetway. But not a big deal.

Minus: Temperature inside airplane extremely hot.

Plus: Boarding was smooth.

Minus: Nothing.

Plus: Nothing.

Minus: Timeliness. Cleanliness. Service. Food and drinks.

Plus: Nice staff

Minus: Seats are too small, I don't have space for my upper legs.

Minus: No WiFi.

Plus: Amy was absolutely amazing! She was attentive, knowledgeable, and friendly! One of the best flight attendants l have ever met.

Plus: Great attentive crew.

Minus: Boarding has no groups, seats are small

Plus: Customer service

Minus: Snacks

Minus: The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time

Plus: Excellent

Minus: When its rain we shouldn’t walk to the air plain

Plus: Flight and the crew!

Minus: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Minus: Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel

Minus: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Minus: At least give a glass of water.

Plus: Yes

Plus: Good seats

Minus: Boarding process and Entertainment options. Availability of Snacks would also been good

Plus: The flight crew were amazing and had lovely gifts for our daughter

Minus: the flight was late and no food or drinks were available without paying rather high prices

Plus: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Minus: I can’t think of anything to improve on.

Plus: food good

Minus: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Minus: I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS.

Plus: Flight was fine....

Minus: ....but departure wa delayed over an hour

Minus: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.

Minus: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.

Minus: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Plus: Friendly crew

Minus: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Plus: Flight arrived on time

Minus: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Minus: Delay due to strike

Minus: Boarding was crazy. Could not everyone in the gate area.

Minus: Still don’t have my luggage yet

Minus: Could be better, say, like with Singapore Airlines..

Plus: At least the crew was friendly

Minus: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Plus: Crew great.

Minus: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plus: Finnair is the best!

Plus: Everything was good except the long layover

Minus: Shorter layover

Plus: service and timing were great

Plus: Seats were comfortable. The crews were helpful.

Minus: Cleaner bathroom on the plane.

Minus: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Minus: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plus: The food was great and the staff were excellent.

Minus: The entertainment selection was limited and there were no live channels - just prerecorded content

Plus: Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience.

Minus: No free booze!

Minus: I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS.