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Personalen, maten, designen, utsikten, skybaren. Allt i toppklass! En hotellupplevelse att verkligen längta tillbaka till! Bokade först 6 nätter, men det blev 13 till slut! Nej!
massag badkaret på terassen, utsikten mot havet, härligt stort rum lite dålig service,
En härlig känsla at bo på detta designhotel, god mat, fantastisk personal och skön stämning. Saknade möjlighet till bra strand i närheten av hotellet.
Kanon hotel om man har barn. Allt var kanon bra
läget, de olika poolerna, Att rummet städades sent ofta vid 16-tiden, då man ofta tog en tupplur
vi tyckte mycket om de olika poolområdena som de erbjöd
Ett fantastiskt trevligt hotell med bra poolområde och något att göra för barnen hela tiden. Bra service!
Mycket familjevänligt. Bra läge , snabbt att gå till stranden , max fem minuter. Bra restauranger i närheten. städtiderna för rummen var otroligt dåliga. De kunde dyka upp på kvällen eller sen eftermiddag när de flesta ville ha siesta. Var mycket retligt att det inte städades på rummen på förmiddagen när man alltid var på stranden eller vid poolen.
Närhet till pooler och strand samt att hotellet var avskilt från stranden med staket och bevakning. Att det saknades läslampor över sängen.
Nära till stranden och rent & fräscht samt trevlig personal både i reception samt hotellrestaurang Nej
Närheten till havet,serviceminded och vänlig personal, bra mat. På det hela ett bra val av hotell, mycket nöjd.
Personalen pratade bra Enkelska. Rent och snyggt. Vi gillade inte att det fanns en klädkodex i restaurangen på taket.
Lugnt område, god mat, ett ställe som passar de som vill vara anonyma. vill inte höra en Islamsk böneutroppare fler gånger om dagen. i övrigt allt ok
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
privacy cost of food & drink
The room are nice. The main swimming pool is very nice ! You can't come with guest...
the chikingout is not fliksabul
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
Convenience Reception desk staff service
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
Staff very friendly, huge room and bath, very clean good value
3 big swimming pools all around the resort, so each one is not very busy...
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Very nice hotel
it was modern and close to the night live it was still new and well looked after, modern and really neat
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
Friendly stuff, pool
Location close but quiet. Beautiful hotel and I will stay again most definitely. Highly recommend it to anyone. This was not a major issue but I certainly think it will benefit the hotel further is to have more English speaking staff as it was difficult at times to communicate our needs to them.
The design of the room, the big size of the reception, the ease of use is very good in the rooms, the swimming pool.
The breakfast was fantastic and the stay was comfortable
Very quiet and relaxing. Reasonable sea view from balcony. Can't think of anything.
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Actually there is nothing that we didn't like
Location was perfect, not too far from the hussle and bussle if you want it and nice and quiet. I think the mini bar was complimentary? clarification in the room would have been useful.
Hotel is quite noisy and cleanliness of the room could be improved
great staff not yet 100% finished
We liked the breakfast and the pool. The hotel claimed we needed to pay more at check in. Changed that price twice while checking in. Switch and bait. The staff spoke poor English. The bathroom shower did not drain, but did run all over the bathroom floor.
Twice, during our stay we recieved very poor attitude from the staff. The reason for this attitude was - as we were told by one of the staff - "you booked your reservation via the internet and it was a cheap rate". I have to say that the hotel staff were ok "according to the book". Leagally - I have nothing to say. But with this kind of attitude - I will not go there again.
Only complaints would be: 1) the ongoing construction, which fortunately didn't occur at night, as it was rather loud. 2) shower temperature never got very hot (even after contacting staff to fix it) 3) bed was rock hard. Had to put the couch cushion on the bed to actually get a good night's sleep. Asked a few times to see if they could make it any softer, but to no avail. 4) could be cleaner. Sheets weren't changed once in our 10 day stay. Other than that, it was excellent for the price. Would consider staying there again if they fixed the bed situation.