It was good, better than most
I liked the aircraft crew the most. Foods could have been better with more options and snack for kids available.
The economy seats were ok in terms of comfort. Food was terrible and much worse than on prior trips on Qatar and other middle eastern airlines.
After 4 flights in one month with Qatar I opened up an account to become a member. I will not be using any other airline unless I absolutely have to.
Good, could check in online though
great crew - very efficient. Food was restaurant quality and good choices. Large movie selection, but a little weak with the music, games seemed OK.
Really I can’t think of anything that could’ve been better. Thank you for an excellent trip
Experience in IAD could have been lot better. IAD is one of the worst airport ik n terms of service. Chennai is also equally worst with too many bureacracies.
Plus: "I really loved the food and the attendants were super friendly and helpful"
Plus: "Private cabins in business class"
Minus: "Better control over boarding process"
Plus: "Little things like being greeted by name when boarding, funny safety video"
Minus: "Wasn't the biggest fan of the food"
Minus: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Plus: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Minus: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Plus: "crew was nice and helpful"
Minus: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Minus: "Excellent service !!!"
Plus: "Nytt och fräscht"
Minus: "Maten kunde vart bättre. Och snabbhet i service"
Plus: "Staff were fantastic."
Minus: "Better movies please."
Plus: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Minus: "There was nothing to complain about."
Plus: "Plenty of room to move around"
Plus: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Minus: "No complaints so far so good"
Plus: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Plus: "Entertainment system good,"
Minus: "Boarding was late, seating very cramped."
Plus: "The seats have great leg room and recline nicely"
Minus: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Plus: "Good service."
Minus: "Poor choice of entertainment."
Plus: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Minus: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Plus: "Service, entertainment, crew were all excellent!"
Minus: "Flight length"
Plus: "Food crew and entertainment were all good thanks"
Minus: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Plus: "Service, attentiveness, food."
Minus: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Plus: "Flight schedule in time."
Plus: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Plus: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Minus: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Plus: "Hospitality and food."
Minus: "Seats are not comfortable."
Minus: "Seat not very good"
Plus: "Thanks for good service"
Minus: "Everything was good service food entertainment"
Minus: "The seats were cramped"
Plus: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Minus: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."
Plus: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Minus: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Plus: "-Cleanliness -on time arrival"
Minus: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Minus: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Plus: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Minus: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Plus: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."
Minus: "Seat cushion was hard for long flight time!"
Minus: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"
Plus: "Great service"
Minus: "Seat comfort"
Minus: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."
Plus: "Flight was comfortable, food was good."
Minus: "Lot of inconvenience for transit passengers, sitting area was closed, had to look around for a comfortable place to spend 4 hours."
Minus: "We didn’t receive hedphones"
Plus: "The snacks were nice and the crew was nice"
Minus: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"
Plus: "crew was efficient and friendly"
Plus: "Great services"
Minus: "Sitting in front is better"
Minus: "Had to wait for wine with The food..."
Minus: "Seats recline too much making difficult to get in or out because of the seat in front of you"
Plus: "Very nice crew."
Minus: "Sodas or water would have been nice."
Plus: "Seats are the most UNcomfortable in Asia."
Minus: "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
Minus: "Food on the plane"
Plus: "Have kit to listen"
Minus: "Kit to use the tv"
Plus: "Good crew."
Minus: "D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from."
Plus: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Minus: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Minus: "Todo muy bien todos amables buena comida salio a tiempo"
Plus: "Comfortable seats, good entertainment options"
Plus: "Crew were great"
Minus: "Food in economy could be more Thai and tasty but nicely served and efficient"
Plus: "Everything are very much poor. Worth than Vietnam airline.(coffee cup’s rim was broken It was very dangerous) I will naver on board Thai alway."
Minus: "Nothing better~"
Minus: "The plane was delayed about 30 minutes. They should improve this."
Plus: "Everyone was very nice and hospitality was great."
Minus: "a better selection of movies/entertainment."
Plus: "Surprised that for such a short flight a food snack was provided."
Minus: "I was not told what the food option was,it looked like a mystery meat sandwich. The stewardess face frowned the entire flight,I never wanted to ask her anything"
Plus: "Courteous and professional stadd"
Minus: "Some hurry up but not overly so"
Plus: "Typical domestic coach flight experience... but the price was right. Had good personal tv entertainment available... but it was a short flight. Bring your own ear-phones."
Minus: "I was expecting some yummy Thai Food, but the food was strange. I eat everything... and I ate this food, but it was not good. The other 4 members of my family would not touch it. 2nd worst plane food in 200+ flights."
Plus: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Minus: "Entertainment system and seats are old."
Plus: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
Minus: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."
Minus: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."
Plus: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Plus: "Great and friendly people, and was very nice. Great flight."
Minus: "In flight meal was ok. Other than the meal it was nice flight."
Minus: "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."
Plus: "Airline was excellent"
Minus: "Immigration in the airport took 2 hours in line !!! Terrible transfer"
Plus: "Flying a 747 was great! Friendly service."
Minus: "Everything was fine for what I paid."
Plus: "Attentive staff that managed to squeeze a quick food service on a short flight."
Plus: "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
Minus: "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"
Plus: "Crew very unhelpful"
Minus: "CREW NO GOOD"
Plus: "We took off at 11.30 on time but only arrived at 3.45 pm. No idea why it took so long on the positive side: I saw my movie till the end and it was an excellent one"
Minus: "Special screenings in singapore of all luggage: took more than 1 hour to get out"
Minus: "The service was the worst ever. For example, salt and pepper was not incl in the dinner kit. Asked for it twice, never got it."
Plus: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Minus: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
Minus: "The plane was dirty. There were stains everywhere."
Plus: "Very nice crew Got free drinks and meal"
Minus: "Hard to see tv and watch movies with cabin lights on"
Plus: "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
Minus: "There was a five hour delay"
Minus: "The music they play for the last hour of the flight is loud and extremely annoying."
Plus: "Everything was great(:"
Minus: "No massage on board, LOL"
Minus: "The company canceled my booking"
Plus: "Very friendly and professional service!"
Minus: "Nothing about the flight was bad...but just a heads up there is no alcohol on domestic flights"
Plus: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
Minus: "It was a night flight but I wish water was served often."
Plus: "Nice modern plane. Toilets kept clean by staff"
Minus: "Kosher meals very poor"
I don’ feel that I was flying in a top rated airline . Yes top In price $$$, quality of service very poor
Plus: "Food, Entertainments, travel kit as well as flight crew made it a delightful experience."
Minus: "Checkin agent at the SFO airport was kind of obnoxious."
Plus: "Very good service"
Plus: "Crew was awesome."
Plus: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Minus: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Plus: "Turkish got us on board although our incoming flight was delayed."
Minus: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Minus: "I was bumped from my flight. Suspect it was because flight was booked thru kayak instead of directly with airline. Will not do that again"
Minus: "4 hour delay. Sitting on the runway with little communication from captain. Clueless flight attendants. We knew we would miss our connection and no one cared to help."
Plus: "Cost of seat."
Minus: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"
Plus: "Comfort and service."
Plus: "Crew was very nice and the seats are comfortable"
Minus: "The kosher food was bad"
Plus: "Turkish A/L always professional and efficient."
Minus: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."
Plus: "Pilot was operating nicely, temperature was acceptable,"
Minus: "Cabin crews should pay more attention to elder people,"
Minus: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."
Plus: "The staff is very nice and good service and very helpful"
Minus: "The Delay and the rough landing"
Plus: "Crew was helpful and supportive, snack was good"
Minus: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"
Plus: "All was perfect"
Plus: "This was my first time traveling with Turkish Airlines and the experience was awesome. The staff was very courteous from LAX till my final destination. The cabin crew was friendly and helpful, the flight entertainment system had new movies and television series. The best part of the journey for me was the chef greeting you when you board the plane. Overall a five-star experience."
Plus: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Minus: "Eight hours waiting for a connecting flight at Istanbul airport."
Plus: "Smooth flight, comfortable seats, crew was very catering and kind"
Minus: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"
Plus: "I got an upgrade to Business Class, which made for a very pleasant flight. Thank you. Great lounge in Istanbul!"
Minus: "Stop over in Istanbul, flight to US. Had to go again through security with not enough staff, stood around 40min in a messy line with no air-conditioning or water to go thorough security again. There were elderly people having to do the same. Later, after landing, there was no parking for the airplane, so after 10 hours flight we we're held for 25 minutes inside the airplane. New regulations will make me reconsider using Turkish airline for US bound flights, although it's a great company, unless they find a more comfortable and organized way to do the security check."
Plus: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."
Plus: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Minus: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."
Plus: "At least there was a good selection of movies"
Minus: "Of the frequent number of flights I've taken in the past year, this was the most unexceptional. Nothing stood out, good or bad. Food was bland, attendants were just doing their jobs and never saw one walk up and down the aisle between services to see if there were any needs or concerns."
Minus: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Plus: "Well, Due to craziness at Atatürk airport my 11am flight arrived to Istanbul at 3pm.. which was the time of my connecting flight to NY. I was lucky that the flight was being delayed too.. so I got to board my flight 3:40pm. However, due to high traffic at Atatürk airport my New York flight departed at 5pm. Overall there was just a 2 hour delay, however the experience of transferring was quite stressful, not to mention that my bags didn't make it to New York. I just wished that the connecting flight information was not offline in the Ankara Istanbul train so that I didn't panic as much. Overall I made it safe and sound to my destination by the magic of plane transportation.. so thank you to all the engineers, staff, pilot, cabin crew and oil companies that did so much to bring me home. Renan"
Plus: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."
Minus: "Board on tarmack..steps...steps..carrying carry on soo difficult..no one to help..not good at all!!!"
Plus: "Everything was good except the food wasn't good"
Minus: "The food wasn't good"
Plus: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Minus: "Nothing negative. Keep up good work!"
Minus: "Service was poor - my chair was broken had to switch seat - after switching the person in front of me his chair was broken as well and he was praticly laying down on me. My earphone broke in pieces..... Kids behind me was banging my chair the entire flight. Food was just bad ! I heard so much about Turkish Airline as being one of the best airline that I tried it . Big disappointment !!!!"
Plus: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Minus: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"
Plus: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
Plus: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."
Plus: "EverThing was excelentní bit doménových s feet smetl hořické"
Plus: "Lots of leg room"
Minus: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"
Plus: "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
Minus: "Bumpy on the way back."
Plus: "Turkish Air flight from Istanbul to NYC was fine but Turkish Air flight leaving Tashkent 8:15 am to Istanbul, May 29, was terrible. Although we had all been up from 5am to get to early morning flight and Tashkent air port has no services, stewardess ran out of coffee and repeatedly refused to get me, the person skipped, coffee, despite repeated requests for a first cup. Each time they refilled coffee, they started run from beginning of plane, and ran out by the time they got to the middle. Usually if someone gets skipped, they just go back and get a single cup, but this lady was determined not to. Never had this happen in 55 years of flying. Serious caffine deficiency."
Plus: "The crew is awesome, very friendly and take good care of the passengers . The food is tasty and good coices of drinks! One of the best pilots!!"
Minus: "Nothing I can think of it!"
Plus: "Nice entertainment, nice services, very kind service crew"
Minus: "Everything was so good i can't say; i didn't like something"
Minus: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."
Plus: "The food and service"
Plus: "We purchased coach tickets and were surprised at how nicely we were treated!! A very classy operation!"
Both airports totally understaffed. Awful experience.
New 737 and seats too confining
Det fanns Ingen veg mat eller våtservetter.. men fick sitta exit row och dricka vin så helt ok ändå men var rätt hungrig.
Minus: "We got double charged for bags."
Minus: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Minus: "Still don’t have my luggage yet"
Plus: "Usual faultless KLM experience"
Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"
Plus: "economy plus seats were nice, great movie selection, especially international movies"
Minus: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Plus: "Slow service."
Minus: "Better communication!"
Plus: "Nice attention and good food. Plane and seats are confortable"
Minus: "The plane was very hot"
Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."
Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."
Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"
Minus: "The flight was cancelled and had to be rerouted on United Airlines."
Minus: "No reading light in my seat..."
Minus: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Plus: "Gaps between seats are very narrow."
Minus: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Plus: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Minus: "Except for the man next to me - great!"
Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"
Plus: "Restrooms clean, decent food and drink, nice cabin crew."
Minus: "No complaints"
Plus: "kLM staff was great."
Plus: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minus: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Minus: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Plus: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Minus: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Minus: "The streaming service didn’t work"
Plus: "Flight crew was fine. Food was good."
Minus: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Minus: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Plus: "Short flight with good communication."
Minus: "Nil to complain."
Plus: "Decent seat size. Sorta slept the whole flight."
Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Plus: "Helpful and smiling cabin crew."
Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."
Minus: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Plus: "Comfort economy well worth the extra."
Plus: "The included snacks and the seats."
Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"
Minus: "Long stop over at Schiphol. Too Long!!!!"
Plus: "That we didn't crash"
Minus: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Plus: "Easy airport business"
Minus: "Only one queue for boarding. Flight late on arrival."
Plus: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Minus: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Plus: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Minus: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Was delayed and caused us to miss our connecting flight. In fact we've taken three Finnair flights in the last 3 months and every single one has been late.
Jag upplever att de gånger jag flugit Göteborg-Helsingfors, Helsingfors-Göteborg är det ofta förseningar. Har flugit ca 10 gånger feb-maj
We thought that we needed to be at the airport 3 hours early because we were returning to the US. It turns out that since we were flying to Helsinki first we only needed to be there 2 hours in advance. Check-in in Stockholm was confusing b
Ända bättring skulle vara att kunna ge rätt gate på bordningen vid byte i Helsingfors ( var fel/ ändrat) både gånger 😉😊 (kanske inget med er att göra…) Annars jätte nöjd med alla fyra flyg med Finnair, trevlig och hjälpsam personal.
Bra Bolag! Ordning o reda
My flight was cancalled how can I give recension ?
Vi gick och ankom innan tidtabell. Fick ett glas blåbärssoppa ombord. Trevlig bestättning.
IM STILL WAITING FOR MY REIMBERSTMENT OF MONEY FOR TICKETS
Denied at check-in even though I met all the requirement. This happened due to supervisor at AA(American Airlines) having lack of knowledge in international travel restriction. I tried to show the website that lists the traveling rules but he insisted he knew all the rules and denied my check-in. This also happened to another person in the same flight as well. I think the AA crew needs to hire more knowledgeable supervisor.
En av de bästa långresorna jag gjort fantastisk personal åker oftast 2-3 långresor per år och finnair delar första platsen med Emirates. Bra med slopad starksprit inget stök.
As I said, very nice and pleasant flight, neatly perfect. I will consider Finnair for sure again when I travel to Europe next time.
Plus: "Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time."
Minus: "Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-"
Minus: "Entertainment system very slow and did reset itself several times."
Plus: "The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing"
Plus: "Clean plane, comfy seat"
Minus: "Chaotic boarding"
Plus: "Clean, relative new plane"
Minus: "More than 90 min late "due to late incoming plane" which caused me trouble when swapping to an other flight on arrival"
Minus: "Just det här flyget var varmt och det saknades möjlighet att sätta på fläkt. Maten smakade ganska kemikaliskt."
Plus: "There was room available."
Minus: "This was not business class!"
Plus: "I got there"
Minus: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."
Plus: "Very enjoyable"
Minus: "I have no complaints"
Plus: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Minus: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."
Plus: "Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time."
Minus: "They canceled the flight after 5 hours of us sitting on the plane. They sent us away and told us to check back in in the morning. There’s been no communication since. I’m still at the airport. It’s been 16+ hours."
Minus: "Nice crew. Basic services. Early arrival."
Minus: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."
Plus: "The service, the comfort of the plane. Great communication about turbulence."
Plus: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Minus: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"
Plus: "It was comfortable and smooth."
Minus: "It was all good."
Plus: "Decent flight from SFO to HEL, friendly staff ..."
Minus: "Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten)."
Minus: "long waiting time in the bus before the flight"
Minus: "Economy seat with Centre seat left empty"
Plus: "All is satisified."
Plus: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."
Minus: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."
Plus: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"
Plus: "It was very quick"
Plus: "Good flight--and a PERFECT super-smooth landing."
Plus: "Movie selection ok."
Minus: "Minimal coach legreeom even for an average-height passenger."
Minus: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."
Minus: "Left the cabin lights on most of the trip and kept interrupting with announcements to sell duty free and other things when most people just wanted to sleep. Flight from Chicago to Helsinki was much better."
Plus: "Arriving safe."
Minus: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."
Minus: "The meal made me sick."
Plus: "Plenty of food to eat. Snacks and lunch"
Minus: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."
Plus: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."
Plus: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Minus: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."
Plus: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Minus: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."
Plus: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Minus: "Seating is cramped in economy"