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friendliness of staff excellent service non ivasive attitude
The common rooms and grounds of the hotel are beautiful and the service was excellent. The location of the hotel is a bit out of the way, but taxis are not expensive and the hotel offers a complimentary shuttle service to the principal tourist attractions. When we took the shuttle, our driver gave us a tour en route that rivaled many city tours you buy, complete with interesting facts about the city, its history, and what we were seeing. The entire bell staff and concierge staff were very friendly and helpful. The hotel also had our room ready and allowed us to check in early, which means a great deal to us after a long international flight. The maid came to do turndown service at 10:00 p.m. after we had already gone to bed. This was a minor inconvenience - overall the service was excellent
the elegant surrroundings. especially in the main building.the staff were dedicat.ed warm polite and friendly.beauitiful garden.a feeling of exotic luxury. a taste of the past.lovely chinese pavillion in the garden where lunch and cool drinks were served.excellent health club.good size room with garden view.
We had a very nice and quiet room. The Garden was a paradise incl. the pool-area. Very good breakfast. friendly an helpful staff. It could be a little bit cleaner in the pool-area and toilet-paper and paper towels were missing in the ladies room.We didn't like rests of cigarettes lying on the breakfast-terrace.
Very comfortable bedroom, with helpful staff Location very inconvenient. Alcantara no place in poring rain!
The hotel has the most beautiful grounds in which to stroll, a fantastic pool, very atttentive staff and it is so quiet and relaxing that it's like being away at a retreat.The garden rooms have their own terrace with sunbeds and furniture - a lovely place to sit first thing in the morning or last thing at night .I would recommend this hotel to anyone - one of the best i've ever stayed in.Pure class!
Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna... Nothing
it was everything we hoped for and the hotel is beautiful. the staff were wonderful and the atmosphere was very relaxed.
Extraordinary hotel , really outstanding
The location of the hotel is perfect! up to a hill, situated in a quiet area but you need a car so you can go wherever you like! The staff are all of them very friendly and ready to serve you! There has been a problem with mu wifi connection but after a few days it was resolved and the temperature inside my room was too cool for me! although there was an air condition, I could not adjust the temperature easily!
The buildings and surroundings are amazing. The staff excellent and helpful. Beds were too hard. The rooms didn't match the expectations from pictures on the internet.
Tråkig omgivning .. men bra kommunikationer med spårvagn buss mm
tillgång till bastu, pool och jacuzzi samt frukostbuffe var bra, trevlig personal extra säng var trasig, avgift för användning av pool, rökning tillåtet i nästan all utrymme på hotellet
Det var nära mitt konferenscenter i Lissabon.
läget,..just brevid vid konferens centrum+ fri muserande vin på frukost att man måste betala för allt t .ex. gym, pool, en avgift för internet i lobby en annat avgift för internet i rummet