Hotell i Lissabon nära Bairro Alto

Plus: The breakfast was excellent. Served in comfortable surrounds with a very good range of food and good service.

Minus: The room we were allotted was a little small but relatively comfortable.In this regard we are completely ignoring the bathroom. The bath was blocked and we requested that this be un-blocked and cleaned 3 times. My wife then discovered dried blood spattered on the bathroom floor. As it was a marble floor the blood was difficult to see, but rubbing with a tissue soon exposed the problem. It was quite obvious that the floor had not been washed and cleaned thoroughly. After a bitter complaint to the service desk on our last night we were given another room. The Manager was not available to talk to us as it was the weekend!!

Plus: LOVED this hotel- great location, beautifully decorated, fun, hip, gorgeous room- but mostly the staff made it amazing- they went above and beyond to make stay perfect

Minus: Bed a bit hard, but small detail (and personal preference)

Plus: We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed..

Minus: The bathroom was too small for 2 people. The mattress had to be turned or replaced( not sure which one) because it had dips on both sides. The restaurant was over priced. The one dinner we had was very good and the presentation was beautiful, however, for 2 vodka tonics with absolute vodka cost 34 euro and the lobster salad, while beautifully presented, was 19 euro for 2 small claws and some greens.

Plus: Overall great hotel

Minus: Non smoking room smelled like cigarettes

Plus: Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!

Plus: Staff was very good , Clean and as described the breakfast es super

Minus: The bad was n't big enough

Plus: Sauna and Pool, Breakfast. Staffs, Cleanliness.

Minus: Location(Public Traffic), Gym

Plus: The staff of the hotel was excellent, very helpful and courteous. The room was quiet despite it's city location. Very attractive for a small room - quite contemporary with a Portuguese flair.

Minus: We wish the room would have had a clock, more wastebaskets and some tissue (e.g. Kleenex).

Plus: Location was a couple of blocks from the main Avenida da Liberdade, great value hotel, friendly helpful staff. The continental breakfast was amazing. Free internet and very fast.

Minus: Nothing

Minus: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.