The Restaurant, a good menu, and the bar/restaurant staff Reception staff were somewhat stressed, probably because of the K fair.Also the price is too high for the value, but this was also linked to the K fair.
the Bartender Micheal from the lobby
The staff was excellent. Also the brakfast was wonderful. Wireless Internet was for free but connection was bad.
Room design, general confort Noise from railroad close to the Hotel
Free Internet and good food. Great stuff. Good localization to Messe.
Everything! Especially the staff - very hospitable and helpful at all times.
Super friendly and accommodating staff.
Breakfast and Sauna
Nice, central modern hotel, good breakfast and nice staff. Fair price and easy to take the tram downtown Breakfast should be included, and the parking is far to expensive
efficient the noise outside from the tram
Design Dirty and I booked non smoking room an received smoking
The personal is very friendly hotel very clean and relaxing.
Pool and kids liked the toys and Staff were a bit rude when we asked for direction but this could have been due to the language difference
The food the bed
too smokey from cigarettes, room was old, needs modern updates
The hotel staff was great and the bar and resturant had great food.
The rooms and bar area were well designed. The staff were rude, and unhelpful, especially when I arrived at Midnight and was hoping to get something to eat, and was told no food was available, only peanuts! On checking in the receptionist entered my credit card details wrong into the system ( which I admit is a simple mistake) but this caused a lot of problems with my credit card that had a knock on effect when I was trying to check out, causing a long delay which nearly resulted in me missing my plane! When I checked in the taxi driver dropped my bags onto the porters trolley but once I was checked in the receptionist turned his back on me and I was left to deal with my bags myself.The coffee machine in my room didn't work, and there was a lot of maintenance work going on in the hotel which was very noisy and woke me and my colleagues up. I am not normally someone who complains but in this case I feel that it is justified especially considering the price we were paying.
Good room with space and comfortable Far from city centre; Room was dirty when I arrived; Expensive Internet and restaurant not enough when hotel host big events. (40 minutes waiting for a table) room service was very bad quality.
Everything, i have stayed here on numerous occasions an dhave never been dissapointed. Professional attitude and loevly hotel
Välfungerande och doftlöst Kyliga men artiga atmosfären. Ett rent och oklanderligt boende utan upplevelser. Avsaknad av en egen lockande affärsidé. Helt, rent men tråkigt. Passa på att förnya när hela den yttre miljön byggs om!
Allt toppen, läge, rum ,mm Pris för frukost Euro 25:-
Enkelt att boka. Bra rum. Stopp i handfatet på rummet. Dyr frukost (som inte ingick i rumspriset)
Frukostbuffén var fantastisk. Kock som lagar omelett personligen till en på beställning. Väldigt fin interiör överallt på hotellet. Belysningen i det rökfria rummet (för mörkt). Dyr hotellparkering. Allt utöver rummet kostar extra (e.g. parkering, att simma i bassängen, att låna dator med internetuppkoppling).
Bra komfort till rimligt pris med serviceinriktad personal Saknar bubbelpool på Skyspa
Trevlig, bra faciliteter, mycket bra rum, professionell och trevlig personal.
Fantastiskt bra. Bästa frukosten nånsin. Ett riktigt 5-stjärnigt hotell. Parkeringen är för dyr: 20 EURO per dygn är alldeles för mycket.
Lugnt område men ändå centralt
Nära till kommunikationer. Rent. Lätt att hitta. Dyr internet
Centralt, med mkt bra kommunikationer Inte vidare nytt och fräscht.
Centralt läge med god komfort och frukost till bra kostnad
Inte full beläggning på hotellet vilket gjorde att det var mycket tyst och lugnt, ingen störande trafik trots centralt läge. Vårt rum låg mot innergård. Toppen med "city-kort" som ingick i bokningen, fria resor med buss och spårvagn. Slitet men rent, städning varje dag, synd att heltäckningsmattorna var fläckiga, vilket drar ner helhetsintrycket.
yes the meals were enjoyable it is a good distance from the centre of dusseldorf
It is nice to visit Dusseldorf by bike.Next to the hotel there is a bike trail that leeds to th city.The breakfast buffet is very nice. It's not a cozy hoteL
Well organized & friendly With hot wheather a pool would have been a great assett. No airco in room. Street noise.
For me, it was a convenient location. I was told the hotel resaurant was closed (it was only 20:00) and that the same food was available in the bar. This was true, but the bar was full of smoke. I ate quickly and left - so the hotel lost money as I would have spent more in the restautant.
High quality bed Noe air conditioning (very hot days). Lift, corridors rather run down
comfort and the value for money no
The hotel is easy to be reached from the motorway.In general the staff was very kind and both breakfast and diner were excellent. Have stayed for 4 nights and upon arrival noticed that the room was not vauum cleaned (remains on the floor...). It took 2 x complaining before action was taken by the hotel staff.
Spacious room where one can open the windows. Newly redecorated reception area. Sufficient free outside parking. Easy and short access from the motorway. Very dirty and old carpet in the room and corridor, even with holes in the carpet of the staircase. Walls in the corridor and staircase need urgently repainting. Curtains in the bedroom need to be cleaned urgently. Bed is ok for a single person, but definitely too small for a double (queen size ? I doubt it). You can hear some noise from the motorway.
Overall it was good value for money. Staff were friendly. Breakfast and dinner were quite acceptable. Room was ok. The lift was out of service
A lot of free place for parking
Rent och snyggt överallt. Stort trevligt rum. Rent och fräscht på spa avdelningen med bubbelpool ång- och vanlig bastu. frukosten var lite oorganiserad. Mycket tog slut och det tog tid innan det fylldes på igen.
Fräscht och bekvämt Nej
Läget mitt i stan. Frukostbuffen var mycket bra. Möjligheten att äta middag på hotellet. Rummen var stora och välstädade. Bastu och träningsmöjligheter på hotellet.Specialpris å rummet denna helg. Inget
Air condition inte fungerar
Bra service, rent och fint hotell.Bra att man ej hörde startande och landande flyg plan.
Hotellets standard, närheten till flygplatsen
Inget gratis internet. Riktigt uselt med tanke på priset.
priset på rummen var ockerpriser på grund av drupamässan
Fantastiskt bra hotell, generellt hög standard Priset är i överkant.
Proffessional and friendly staff, clean, quiet area but near trendy nightlife area. Hotel is clean, modern and well kept. The minibar is empty
A comfortable restaurant, good menu and friendly service No tea/coffee making facility in the room
Friendly, helpful staff Location was not what I expected. Lots of construction around and view was not really what it seemend online
Breakfast was very expensive, the restaurant was not open during the week i stayed and it was a good 30min walk to town.
breakfast, restaurant no swimming pool.
Good breakfast, friendly staff
It was definitely calm and quite. The hotel has one side of the rooms with industrial pollution, not pleasant for any one.
I liked our room which had view to the river.Romantic and lovely.I needed 20 minutes to reach downtown.The rooms were comfortable and the breakfast was good.
Views Internet access costs extremely high. Easy way to make money at the guests expense
Very modern, short cab to shopping, great area, excellent excellent staff. Daniel, Stephan at the bar. Nicole,Maryam,Sabrina
Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
Location, Liberty, Facilities.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
Perfect business-hotel. Highly recommended.
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
Badet var avstängt hade jag vetat detta i förväg skulle vi inte bott på ert hotell. Vi var 10 personer från en dykarförening som såg framemot avkoppling här.
Mycket bra personal och god mat.Rummen utmärkta och frukosten jättefin. Finns inget att klaga på alls.
Very good breakfast
Classic furnutures, Wide TV, big room, We felt a littel cold in the room in spite of heat up.
room size was very good and the staff was very polite.
The size of the room was fantastic, absolutely huge with everything you could possibly want , hairdryer, trouser press, small kitchenette, tea and coffee making facilities etc There wasn't any room service available for late arrivals or bar facilities
The rooms were comfortable and clean with a nice bathroom and the hotel staff were very friendly and efficient. Close to downtown via taxi or tram. Baked treats in the lobby were irresistable. Cannot think of anything that I didn't like at this hotel.
location, not too close, not too far from the city centre; safe parking, underground parking, spacious rooms... parking garage too tight for a normal car;
The breakfast was excellent! The room was big and very well furnished! The room had smoke (cigarrette) smell. It's not possible to watch tv from bed.
small and friendly service, quiet. older hotel had a few minor problems - such as squeaking floors!
Breakfast was great