Flyg till Orlando

Plus: All in time

Minus: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Plus: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.

Minus: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,

Plus: no remarks. everything fine for a short flight

Plus: We were early

Minus: The food

Plus: Crew was fine.

Minus: Boarding could have been more organized.

Plus: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.

Minus: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.

Plus: Early departure and early arrival. Everyone was very friendly.

Minus: We had to wait for staff to come and check in baggage.

Plus: Got here early!

Minus: Nothing. Perfect flight.

Minus: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Plus: Movies

Minus: Comfort. Jetblue offers betwee seats ne apacing betqeen rows

Plus: Customer care was super supportive

Minus: Inflight sandwiches

Plus: Good amount of space on the plane, lots of movies to watch, good food and drink.

Minus: Boarding was crazy. Could not everyone in the gate area.

Minus: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plus: Good enough.

Plus: Crew was helpful and ver polite and efficient

Minus: At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Plus: Big aircraft made it a smooth flight

Plus: New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job.

Minus: I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue.

Plus: Pretty much nothing

Minus: A sealed blanket and a better customer service

Minus: Delay of 40 minutes

Plus: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Minus: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Plus: Friendly crew. Great phone support.

Minus: Online check-in was very messy - not available. After contacting the phone support, it was possible.

Minus: I missed my flight that day i was not happy at all

Minus: Seats were so uncomfortable!but love the direct flight eben though it was almost 2 hrs late

Plus: Aircraft and cabin crew were superb.

Minus: None

Plus: Comfortable and clean flight

Minus: Seat recline was broken- wouldn’t hold position.

Plus: The crew

Minus: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Plus: Crew were very good.

Minus: No vegan food available.

Plus: n/a

Minus: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Plus: Nice and attentive crew.

Minus: Seats not comfortable in premier economy.

Minus: Advertised October Pink products but did not have them for breast cancer support

Minus: New variety of food

Plus: Nothing

Minus: Everything

Minus: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Minus: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Plus: I liked the (free) upgrade to Premium Economy.

Minus: Food was ok but I recommend including a small salad with dinner.

Plus: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Minus: I missed my flight that day i was not happy at all

Plus: hilarious crew and they were very helpful

Minus: seating was so uncomfortable and i'm petite/slim. the bathroom wreaked and the toilet seat would not stand up alone

Plus: The crew was amazing, the flight was fast and easy.

Minus: New seats are very cramped.

Minus: 4 hour delay.

Plus: Really nice crew and quite good food

Minus: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Minus: Size of the seats

Plus: Leg room fantastic

Minus: The least comfortable and smallest narrow business class seats ever

Minus: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Plus: too crowded , not organised enough

Minus: organisation

Plus: Great crew n comfort.

Plus: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Plus: Very confusing going through security.

Minus: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Minus: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Plus: It was an uneventful flight. The entertainment system worked well and food was good.

Minus: The lights kept coming on every few minutes making sleep nearly impossible.

Plus: Uncomfortable seats

Minus: Nothing

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: Great crew.

Minus: Ran out of business class meal. Substituted a Econ class.

Plus: Staff were professional and polite.

Minus: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plus: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Minus: Flight was delayed, had to run to my next connection flight.