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It was lovely very classy and posh. very reasonable price, handy for airport. The room was spot on.
Was a nice hotel free easy parking They started re-modeling work in the room next to me on Sunday morning, very disruptive. Breakfast also very disapointing
ease of access and location; comfortable pricey amenities and must drive to do anything not at the hotel
overall personal was very friendly and helpful
A beautiful location. Close to Stanford University, yet away from the conjestion. Somewhat taken aback that free coffee is not offered to guests.
Hotel has a beautiful view of the bay, great bar and lounge area, staff was very friendly, parking is free and have a valet if needed. We only had breakfast and was more than adequate, a bit pricey. They have plenty of computers to use in the lobby for free and printers to access internet. No need for a laptop if you are not going to access files.
comfortable and clean rooms. I was next to a service elevator and needed to change my room after I was all settled in for the night. I also asked for some toiletries and never received it
the restaurant had good food, and also good service. doormen were very pleasant and polite. cannot answer this question without getting into my complaints
Beautiful hotel with a good location close to the airport. Very comfortable. We had requested non feather comforter and pillows. They hadn't done this but sent an employee to change this immediately after we checked in. That was impressive!
The Pullman is the former Sofitel hotel and other than change the signage they did little else. The hotel is ready for some paint and upgrading. The location is excellent . the staff is friendly and accommodating..
really nice in the details! feel warm! and the light in the room is just enough and vary convenient nothing I think of
I liked everything about our room (205): 1. Large comfy bed 2. Rolling table 3. Plenty of USB & electrical sockets...gotta have it. 4. Great TV + all the connections (HDMI, etc) 5. Bathroom super clean 2/ nice newer fixture 6. Loved robot 7. Staff Not enough small towels. Breakfast was awful. The sausage and ham were overcooked, stiff, and dry. Biscuits and gravy were below average. Decided to eat the 1 minute oatmeal and fruit instead. Need to offer stevia as a sweetener.
Everything was clean and neat.
The rooms and bathrooms were modern and spacious. Good assortment of breakfast items.
Very comfortable and well maintained. Staff were all potite and professional. N/A
Clean, good breakfast every day. Comfortable stay with kuerig coffee in room. Location more towards downtown little crowded. Parking entrance in front only. No pool.
This guest did not leave comments about this hotel.
The room was incredible, far nicer than the star rating in my opinion. The staff was rude. Arrived at 2:40, would not let us check in until 3:00 sharp. My fiancÃ© was sick, so I tried to bring her breakfast to the room, the lady wouldn't let me; when we came in and ate together she stared as us, arms crossed the whole time
Quiet; friendly staff, especially at breakfast. Price jumped up by $60 while we were searching. Room was a bit flimsy. Picture on wall made a fairly loud noise just from walking on the floor.
Size and location of room. Decor and cleanliness of room. Firmness of bed. Quality of linens. AC worked well. We liked the infused water and fruit basket in lobby. Robot greeter with complimentary welcome water was fantastic! Street location was a bit sketchy. Internet was poor as it kept cutting in and out.
everything park was a problum foe me because of my trailer
Lucked into a room with plenty of light and a full-size couch. The rooms at this hotel appear to be recently renovated, and the renovation team was quite creative... this hotel looks nothing like any other Holiday Inn. Creative cleaning staff, too!
Ett mycket enkelt och lite slitet hotell. OK för en övernattning för att hinna med ett tidigt flyg nästa morgon. Gratis shuttel till och från hotellet. Icke fungerande aircondition och ismaskin samt lite dåligt och halvskumt upplyst på kvällen.
Nära flygplatsen. Fri transport till och från flygplatsen. Ingen frukost.
Nära till flygplatsen och bra buss service till transithallen. Närhet till restauranger.
Nära flygplatsen o med shuttle till terminalerna. Skulle med tidigt morgonplan o frågade personalen hur lång tid shuttlen skulle ta på morgonen. Fick svaret 15 min. I själva verket tog det 45 min med upphämtning på andra hotell. Blev mkt stressigt o vi blev sena pga detta. Personalen skall självklart berätta att det är upphämtning vid andra hotell, många reser på morgonen och har mkt bagage. Allt sådant tar tid, men ingen sådan info.
Nära flygplatsen med gratis bussar dit. Bra pool. Restaurang i huset. Trång frukostmatsal. Unken heltäckningsmatta i vårt rum.
Excellent price (best price in the area) Friendly and helpful staff, clean, comfortable bed, easy access and parking, fridge and microwave in the room (coffee is in the lobby), 24 hr IHOP next door. Freeway noise: It is right next to the freeway, a mixed blessing because it is easy to get to, but the soundwall didn't get rid of the noise but instead seemd to make it this haunting whosh/screech. I overcame that by leaving the fan on in the bathroom and the bathroom door partially open and that masked it enough so I was able to sleep.
Close to highway, room was dark, weird smell everywhere, bed was not very comfortable, poor internet connection
There was mold on the shower floor. I asked twice for bleach to clean it myself but never got it. There are holes in the carpet.
The staff they were great very polite and the rooms were very clean The other guest were very noisy.
quality of room, beds, shower/tub, tv, and staff were helpful not enough end tables next to bed, there was only one and had to improvise the other side.
It was and indoor like motel over all it was quite. And locked hallways doors as well as the door do to the room. It was clean. I booked though kayak however they didn't tell me when I got there of have to pay $100 for a security deposit. :/ The front desk seemed pretty strict on it. Hoping I get it back to cuz you can't get it garenteed before you leave.
Brown streak on the bed, crushed bugs on the walls, sliding doors bolted shut. Avoid!
The room and bathroom were clean, had high ceilings, was very satisfactory The TV channels weren't great, but we weren't there to watch TV anyway.
Athena was extremely nice and helpful!
Upstairs folks were noisy
location easy to find. nice rooms. outstanding office staff. check in and check out both smooth and easy with Heba. Ahmad attentive to situation with noisy guests upstairs (seriously, they sounded like a herd of elephants clamping around up there! even my noisy 11 year old complained about the noise level.) he moved them ... we had a very restful night. then two nights with moderate noise. staff friendly, yet professional. the 11 year old loved the pool and we love that he then slept soundly. relatively affordable. downstairs rooms get waaay too much noise from upstairs. even my hard-of-hearing father mentioned how noisy it was. housekeeping staff seem unclear on how many people are staying in rooms, even for consecutive nights ... had to get towels twice! shower grout moldy. ceiling and on wall near ceiling moldy.
It's a quiet, low key hotel with nice rooms Hotel did not have records of our reservation. They had vacancies and they honor our reservation anyway.
Nice hotel rooms and pool No
A horn of CalTrain is sometimes annoying, but they cannot avoid this... I needed any facility to make boiled water.
I was staying overnight for an appointment I had in the early morning. The hotel is old, but they've done some updating. In the room itself, they focused more on updating the bathroom than the main room, which I think was a good call because it's important to have a clean, well-functioning, modern bathroom. The hotel was very close to my appointment. So, in that sense the location was good. Atmosphere-wise, however, the location has nothing to offer. The front desk person was nice, efficient, and welcoming. The breakfast isn't gourmet, but a decent variety of the standard stuff: microwaved eggs, pastries, bagels, yogurt, fruit cups, etc. In other words, you could probably find something to tide you over. The lobby is clean and pleasant. The room was quiet enough, even though it faced the main street. There was a mini-fridge in the room and a coffee maker with coffee provided. It's a motel-style place, more like a Motel 6 than other Best Westerns I've stayed at and it kind of had a strip-mall feeling to it. The room had a very musty smell, not a smoke smell, but just an *old* smell. That was the worst of the whole experience for me. The room was clean, but had a kind of old, worn feeling to it that I'm not used to from Best Westerns. The carpet seemed old and dated, and the bedding, too. The heater wasn't very nuanced. It blasted hot air that made the room too hot, too quickly, but when we turned it off, the room quickly got cold. There are more modern heaters that work better, I've seen them in other hotels I've stayed in. Overall, if I had to stay in this area again, I'd probably look for a different hotel. This one was too expensive for what it had to offer.
For a short trip to the Redwood City area this is excellent value for money and very well located just of Highway 101. Staff were very welcoming and friendly. Basic breakfast OK for a quick start. Room was clean and comfortable. Good WiFi coverage.
The beds were good. The room was quiet and a nice comfortable size. The continental breakfast was simple but fresh. It included scambles eggs. The surprise, the eggs were cooked perfectly. Only an ice machine and softdrink machine. However there was a liquor store in the same building. So actually this is a plus. The door lock is falling apart and needs replacement. It was difficult to get it looked. It had a place were the chain once was. I assumed that the people are so friendly there you did not need locks. LOL
Nice/helpful staff, comfortable bed, pretty clean. Crappy hairdryer, broken air conditioner, too-small shower curtain--all of the little touches that make a hotel nice were completely missing. Would not stay here again.
The location is nice to visit Stanford-University
updated rooms were nice, friendly staff that took care of our issue. air conditioning worked good. wasn't up in time for the continental breakfast but they have one. I would stay there again. Jacuzzi spa will only fit 4 people , no pool, next to car wash and fast food drive thru, try to stay on other end of complex. the Jacuzzi wasn't working so I brought it up to the manager and he ended up moving us to a room with a jetted tub.
The staff was extremely helpful. Parking lot filled up at night & I had to park on the street.
If you're looking for a clean and inexpensive place to stay in Redwood City, I would recommend this hotel. I found our room to be very clean, neat, and a lot larger than I had expected. The hotel staff were very friendly and helpful. The bed was a little hard, but overall pretty comfortable. I would give this hotel a 9 out of 10.
It was close to where I had to be the following morning. The area was not the best.
As a business traveler, I found this place to suit my every need. The location and proximity to the industrial park and dining was excellent. The cinnamon rolls are to die for. And they a wonderfully friendly Staff.
The room was very clean and bigger than expected. Has a frig and microwave as well as TV and DVD player. The person at the reception area bent over backwards to be helpful. Only 3+ miles to Stanford Med Ctr and a great place to stay if you are a patient's family. Highly recommend
A very Nice rooom...Good location...Quiet and the staff was really nice!
It was great the room was wonderful and the staff was great. Lots of steps so hard to get to if you are older. Also bring pillows if you want more than one,
Friendly staff and very accomodating as always. Make you feel home.
Stayed here for several nights and found the hotel to be very well managed, clean and reasonably priced. Room was very clean and nicely furnished. Staff were excellent. Breakfast was pleasant.
price of room was exorbitant. No restaurants within walking distance.
Mid-price hotel with 1st class amenities. I really appreciated the thick towels, top quality sheets (& no icky bedspread!) and robe. Room designed to feel spacious: closets, microwave & frig located in alcoves, with out taking up room space. Full-length mirror. Good lighting. Large variety at courtesy continental breakfast--eat healthy or splurge a little. Check-in & check-out procedure extremely efficient and convenient! Service not intrusive, but friendly.
Best free continental breakfast I have ever had omlettes, fresh waffles ,biscuits and gravy, fresh fruit, juice ,coffee, cereal, Keurig coffee machine in room. DVD player in room
Check in was a bad experience. We got in late and while waiting in line to check in the people working the desk would let guests jump to the front of the line to ask 'quick' questions about chargers and restaurants. It was pretty frustrating. The employees didn't encourage it - but when the guests cut they did nothing about it. Neither did I though. The pipes in the ceiling were leaking in the hall where my room was and trash cans were out to collect the water. It was like that when I arrived but cleaned up by the time I left. There was no issue with noise though.
Very comfortable beds Prices at the hotel bar. $12 for a mojito?
Free snacks in the lobby, free hot breakfast. Fridge, microwave, coffee maker, iron, dvd player, spa in room! Very spacious room also had work area. Close to shops. Very friendly staff. Checkout at 12pm would have been ideal although was available for only $10 more. Road noise was a little loud but did not hear much noise from other rooms which was nice. Some channels didn't come in clearly but the dvd player worked great so I was able to watch a movie I purchased.
Positive: - It is inexpensive and conveniently located (if you're in Redwood City) Negatives: - The motel is very dated and somewhat rundown - The rooms smelled like old, dirty wash rags - Although the room looked like it had been updated recently, it was still quite shabby and worn - The walls and doors are as thin as rice paper. You are going to hear every step, belch and fart. Not to mention the other things...
Good location. Close to Stanford. Ok jacuzzi tub. nice room with desk and 2 extra chairs. Good for eating dinner on.
Basic, clean, comfortable, quiet room, good shower, everything you need.
Booked a non smoking room when I checked in none were available, had to take a smoking one since I had prepaid. Room smelt like an ashtray with burn spots on bed and curtains. People were allowed to drink and smoke in the hallway and parking lot, street party atmosphere, I didn't feel safe and it made the smoke stench even worse!
Comfortable bed, nice spacious bathroom, great breakfast and beautiful rose bushes. Weird random multiple, unexplained screaming in the middle of the night and early morning....kind of creepy. Either we had thin walls and loud active neighbors or ghosts...we chose the former.
Good deal Costruction
Size of room, fridge, microwave, breakfast, cost The cleaning of the rooms could be improved, every once in awhile move furniture out to clean corners, around baseboards and under furniture a bit better
Room was clean, facility was clean, accommodating. Friendly staff. Eggs were not fresh...byt okay
Front desk service. Too much street noise,all night. Noisy refrigerator. Unplugged it in middle of night.
It was quiet. Had to have a maintenance man come to move a piece of furniture in order to turn on some overhead ceiling lights - switch was behind the furniture! I had requested a bathtub & asked the front desk if my room had one and was told yes--he didn't bother to tell me that there was NO WAY to plug it to hold water! There was no luggage rack. Desk clerk did not speak English well.
Blood on towels. Roaches in the room. Stink.
Nothing AC didn't work. Pool was cold. Breakfast was horrible - worse than what one can buy in a gas station. Tub would not drain. Room was not clean. Staff was rude. I asked for extra towels for the freezing cold pool, and had to argue to get two of the three I requested. I was told not to eat it when I pointed out how disgusting the breakfast was. The place is a shit hole.
The staff was very accomodating and warm. The rooms were very clean. The location was very safe and walking distance to shopping, nice downtown and good coffee shops. The breakfast was simple- fruit, coffee, juice, choice of 3 cold cereals, danish and toast. Nothing fancy, but serviceable. This hotel is a great value. The hotel served all our needs perfectly.
Staff is great. Breakfast could be earler and more healthy.
Location to friend's house. Across the street from Whole Foods. Easy "in and out" from freeway. We stayed there while traveling through Redwood City and because it was close to our friend's house. The staff was very accomodating.
Internet was working fine, good location and close to train and bus stations breakfast is not really good
The Inn, although an older building, was clean and well maintained. We switched rooms to be at the rear away from the busy street. Noise from the El Camino and the fact that we couldn't get a queen size bed room on the second floor.
Picture & name There's no value at all, maybe $40 worth. I'll never ever stay again.
Clean and close to my business appointmant. It was located near a shopping center for food
Reasonable price for the area, clean.
The mangers / front desk staff made everything right when we had a room that did not fit our needs. Friendly, gracious, "customer comes first" attitude of service. N/A
The staff was helpful and friendly very quiet Parking to little
Location was great. Walking distance to restaurants and Target was a plus. Television remote. No directions and buttons on remote were unreadable. Had to guess how what each button was. Also they had satellite with no instructions on how to turn on (took about 1/2 hour to figure out).
The motel location is easy to recognize. The staffing shortage is the problem of this motel. The person at the registration counter is not available when the guest requests help.
nothing It was a dump, paid to much to stay in a run down room in a bad area
convenient location, cheapest price in area The pastries for the included continental breakfast all contained artificial colorings which are harmful to many people. The lights were not set to have a light go on when the switch by the door was flipped No sheer window covering, just blackout drapes
This hotel was surprisingly safe, clean, and spacious for its budget price.
Location & staff are excellent; very nice, family oriented people and close to shopping centers. Accommodations are comfortable. Rooms are appropriate for the price but need better upkeep. No real coffee or breakfast.
Location, staff, tv, walking distance to restaurants Big stains on some furniture
This guest did not leave comments about this hotel.
Proximity to San Francisco, relatively inexpensive for area, pleasant staff, was on 2nd floor near street but room was quiet very narrow parking spaces
This guest did not leave comments about this hotel.
Worse than Motel 6 Not enough plugs in the shower way small and just plain old
The staff when checking in and assisting me with their computer was excellent
Large, clean rooms. Despite the location directly at El Camino Real, the rooms are quiet. The breakfast is of the usual motel variety - nothing to get excited about but allows you not to start the day hungry. The location is not very nice. It is safe enough (I didn't have any problems whatsoever), but it sits directly at El Camino Real - so if you want to go for a nice stroll before bedtime, this is not for you.
The service was excellent. It's minimalist for sure, no added goodies like water or cookies in the room, but with such good service it just reminded us of what a good value it was. You have to keep costs low to keep prices down. And there is a market just behind with lots of cookies & food.
The location was the only thing I liked about Comfort Inn Redwood City. The downtown Redwood City area and courthouse were very easy to get to from the hotel. The room had a body order smell in it that we noticed from the moment we walked in. The sink area had dirt piles in the back corners on the counter. The bedspread stunk like dirty body oder. The towels and wash clothes had yellow stains on them, so we did not want to use them. I was glad I bought a spare washcloth from home.
It was available the night I arrived Major Construction on facility, Very Old, Paint peeling from walls, people smoking outside rooms. Way to much money for what I got!
They are remodeling, looks closed down when you drive in. Advertised wifi but had very weak reception,in fact they moved us to another rm and in both rms we had to go outside to connect. Several kids Toys,bikes of management remain in parking lot.
Quiet way in the back Under constructionOverpriced for qualityHorrific
It's inexpensive for the area. The INSIDE of our room was fine. Obviously they're trying to remodel the place, one room at a time. Ours was done. It was spacious and clean. The OUTSIDE of the place is horrendous and under slow construction. The office and the grounds are gross, the people hanging around are a little bit seedy.