The staff were extremely friendly and efficient. The dining staff were very well trained. The buffet breakfast was excellent Nothing came to mind
Excellent breakfast incl. in price
nothing very cold hotel, too quiet, not very friendly, old torn carpets in corridors, price of food and drinks hidious
Very comfortable bed. Staff were very helpful and upgraded us when we objected to our original room.I also left a ring behind which the staff located and returned to me very promptly. Initially claimed they had no booking for us,eventually resolved after the intervention of Booking.com but wasted time we wanted to wander around Stratford.Initial room could not be accessed as lock didn't work-then shown a room overlooking the car park which had cars a few inches from the window.Upgraded room had obviously not been checked very carefully as there were dead lightbulbs next to the bed, insufficient towels in the bathroom, and the previous occupants comments form still on the desk. We were also offered a discount for the dining room which was only applied when I queried the bill on check out.
Staff were very helpful. Corridors were shabby and full of creaky floorboards. Windows in room were badly fitting and worn. All doors locked at around 11pm apart from the main door and one other, which was annoying.
The restauraunt was good for evening meals and breakfast and the service was very good.
The staff were very helpful The room was a bit dated - windows didnt quite fit and heating was difficult to regulate
Location Quality of food Sevice Some lack of availability of menu
The relaxed comfortable atmosphere
Extremely comfortable, clean accommodation; breakfast and dinner excellent in terms of choice, presentation, service etc etc Bit noisy as our room was in close proximity to the function room - pleased the disco did not go on any later into the night!
The friendliness of the staff. The fact we were able to book in slightly earlier than 2pm having travelled all the way from Scotland. The hum of the air conditioning unit outside our bedroom window.
The location was superb. The junior suite was well worth the extra with a separate lounge area. Having real log fires burning made it feel warm and cozy. Plenty of places to sit and enjoy a hot drink near the fire. The hotel building is old and whilst the rooms are very clean and well decorated the plumbing is old with low water pressure and about 15 minutes before very hot water reaches you. All part of the old world charm I guess.
We really enjoyed the ambiance of the hotel.The decor and furniture have been chosen for ultimate comfort and cosiness and have achieved a "home from home" feeling and yet still offer luxury. Nothing springs to mind.
The hotel is clean and suits the character of Stratford upon Avon. The log fires are lovely! The hotel were not helpful with the problems we experienced during our stay. The breakfast was poor quality, badly served and the staff were not helpful.
Very convenient for the theatres and with on-site parking (which can be a problem in Stratford) this is a comfortable and characterful hotel which is good for a short stay. The staff are pleasant and intend to be helpful; but things can go amiss. For example a room service request was overlooked and a dinner reservation got lost between the front desk and the restaurant.
I liked the "character" of the hotel and that it had air-conditioning. The room and bath was large, the bed very comfortable, and the hotel is in a great location.
Comfortable hotel with character right in centre of town. Ideal for visiting historical houses and close to lots of restaurants.
wonderful, excellent for a romantic evening- four poster bed well worth it, central to stratford
Location (very central), friendly and helpful staff, character. WiFi was very accessable Room was a bit worn. No mention was made before arrival (eg at time of booking) of £10 per night charge for use of the carpark.
Great location for accessing attractions. Liked the ambiance of the hotel. Staff were obliging. Room was cramped (bathroom was not).Poorly equiped-tv did not work. No clock/radio. No pen. Most importantly- no space to put clothing- We had to live out of our suitcase.
Location, Food, Character Building. Being charged for car parking.
The hotel was situated in a very picturesque village. The proprietors were very friendly.I stayed for one night with a work colleauge as we were attending a conference in stratford upon avon the next day.I would definetly reccomend this inn. The room was extremely hot during the night , and unfortunately our room was located above the boiler, which kept me awake most of the night as the thermostat kicked in , this was the only negative point on the whole the inn was very good value for money and the food was all locally sourced and of good quality.
Friendly, relaxed atmosphere. Nice informal home to come back to after a day's sightseeing! Lovely, helpful staff at the Inn. Fabulous breakfast and very decent pub dinners. All in all, a great experience.
Friendly staff Roomm above kitchen to be avoided - noisy and extractor fan seemed to run all night.
the staff were very helpful and friendly and the 4 poster bed was very comfortable. I asked for a quiet room & this was provided. Their sticky toffee pudding was excellent. The menu was the same every night although the food was good it would have been nice to have more choice. The heating was broken & we were a bit cold due to the very cold & very wet weather at the time.
The room was very comfortable The breakfast could be improved,too greasy.
courteous staff, good food, clean room it took three quarters of an hour each day to serve breakfast
It was a charming Inn close to Mary Arden's House so it was easy to just walk there and visit. The Bed was very hard.
The hotel is a cosy little treat away from the hustle and bustle
The location is brilliant and the village setting is just what you would want when trying to chill down from the office
The staff were eager to please, very helpful and both polite and charming.
Staff extremely helpful, rooms very nice and comfortable. Excellent for the town and theatres. Excellent location and facilities
the position to the town centre
Easy location, comfortable room
Excellent breakfast with a lot of choice and good quality. Location was perfect for our visit. Car parking was difficult, but adequate considering the location. Checkout was very slow.
everything really, room was very well equiped (we had an executive room) and very clean and the food was gorgeous. I'm affraid my only complaint was the mattress, it wes far far to soft for my liking, it didn't look old or in poor condition or anything it was just too soft for me, it felt like i was sleeping on a banana, but i didn't complain to the hotel as i don't supose they keep spare mattresses!!! I just slept on the sofa bed which was i bit more firm.
Local to attractions
The location Check-in staff rather vague & not particularly welcoming
Staff were very helpful
The location was very good. We could not be allocated a non-smoking room as requested. The advertsied parking facilities were inadequate thus costin an additional £15.00 for the overnight stay.
Close enough to the town centre without the need to drive Our room was above the bar which was noisey on the saturday night
We were really please with the guest house, it is 4* as it states,as we have never stayed in a guest house before only so called hotels this guest house was far better than some hotels we have stayed in when we have gone with coach company's There was nothing to dislike,The breakfast was excellent& only a short walk to the centre.
location and friendly
Cleanliness of room Noise from guests in above rooms moving around
Nice host, good location - 10 minutes walk to old city walls. Good breakfast. Room very small, but ok for the price. Bed not particularly clean; hair from previous guests still on sheets. Room quite cold. Only a small radiator.
Excellent location near to the town centre. Room was clean and breakfast was excellent.
Close to town centre, lots of information from owner, allowed to leave car in carpark till 3pm on the day we left None
I mentioned in booking that it was a Birthday surprise and we were given the biggest room opening out onto the garden which was great.
Excellent customer service, very clean and homely. The breakfast was great!
Nice quiet location on the outskirts of Stratford, but within walking distance of town. Friendly proprietors and good breakfast! Good size room and the bathroom had natural light, which was a definite plus. None.
Very helpful, friendly couple & staff. Lovely new refurbe clean & comfortable. Excellent breakfast with plenty of choice, very well organised. Pleasent walk along river into town.
Yes.good location & price We were waken at 4:00 AM my a false fire alarm
Rooms were clean and large enough. Breakfast was fairly good. We had a 4 in the morning fire alarm go off and had to evacuate the hotel. That was due to an employee opening the fire exit at that time for a late arriving guest. That was quite unpleasant, and tiring.
Location and breakfast
swimming pool It was more suited for business people.
cleaniness and friendly staff no windows in restaurant, a pity given the location of the hotel
The breakfast was good with plenty of choice. I had disabled bathroom facilities which were excellent for my needs and spotlessly clean. The room was very dark as trees prevented much sunlight coming through the window.
It was excellent value for money, the staff were very helpful and the food was very good. For a four star hotel the cleanliness of our room was not up to the standard I expected. For example the room was not hoovered during the course of the three night stay or if it was it was not done satisfactorily as various items were on the carpet throughout our stay
Lovely, friendly helpful staff, lovely breakfast and plenty of it.
LOCATION AND SURROUNDINGS. LOVELY SETTING. CLEAN, CONTEMPORY ROOMS.
location,friendly staff,clean stylish hotel.quick checkout. swimming pool area too dark,steam room not working,changing rooms dated.
The staff were very nice, always helpful and cheerful too. The food in the restaurant was excellent and reasonably priced. There were no minibar or air conditioning in the room. The drinks in the main bar was not serve with a bowl of nibble nor were you able to purchase it if you wanted to.
It was very clean and modern, very welcoming, a joy to stay there. Wanted to stay a further night but you were booked up. Very good deal for the price we paid. will def come back again.The staff were very helpful and found us alternate accomodation for the extra night we wanted to stay. Although it was three miles away from the town centre this did not cause us any problems as it was such a lovely place visit.
modern, clean room. Good food. Two choices of wine being 'unavailable'.
convenient and clean
friendly staff, very good location.
no dining facilities
extremely close to the RST theatre, no more than 5m walk; very quiet, free parking, great breakfast and very comfortable bedroom. waiting staff on the restaurant could be increased in numbers - or efficiency - waiting 15 minutes for the waiter to take my breakfast order, while the restaurant is half full is the only negative item to point out - the breakfast itself was fantastic.
The location was perfect for visiting Stratford as only a short walk over the river into the town centre. The staff were extremely friendly and the hotel had a very relaxed atmosphere. The room was very clean and had everythiong we needed inclusing an iron and board already in the room. Our stay wasn't long enough! Could have done with an explanation at check in on how the plug in the sink worked as we thought our was broken!
We only stayed one night, but it was comfortable, clean, very convenient short walk to the Theater, not far from the rail station, walkable to the sights. People were friendly, and room service breakfast was right on time, so we could catch our train to London.
the breakfastroom and quality of breakfast No lift and long walking distances
This is a good hotel and is very conveniently situated for the town and for walks along the river. We have stayed here many times and it is our first choice for a hotel in Stratford. The cost of breakfast if you just want tea and toast. Not enough parking.
quiet, calm location
central free carpark
Good location, room was well furnished and clean, an empty fridge was very useful. Didn't suffer from banging doors and creaking floorboards. Excellent car park location and easy access to the hotel from the car park that didn't appear to be locked - so no mammoth treks to have a late night cigarette. No internet, the broadband connection in my room didn't work so I had to pay £40 to use WiFi when it is free at most hotels in the area. When I got the WiFi it was a poor connection and didn't work at all for most of one night. Room key card was erratic at best - it took me around five swipes on average to get into my room.
Trevlig atmosfär med viktoriansk prägel, dock modern standard. Rummet var fräscht och hotellet ligger centralt i Stratford-on-Avon Personalen var tillknäppt och man krediterade mitt kreditkort vid ankomsten med 90 £, Sedan betalade jag 130 £ enligt min bokning vid avresan, men de 90 £ som krediterades vid ankomsten var kvar och belastade mitt kreditkort under en hel vecka.
Good food, Comfortable clean room, Friendly and helpfull staff. None
Only stayed for one night so difficult to comment. Too far out of Stratford. No bath only a small shower. Television in room situated at a height of 8 feet so difficult to watch without getting neck ache. Food only average.
friendly relaxed atmosphere.good facilities.helpful staff.good food.
the guest rooms are accessable through a separate door with a security lock so you can come and go as you please.
Friendly staff and relaxed atmosphere. Proper pub to sit in and relax.
looked around Stratford upon avon
Everything was faultless and the staff were absolutely brilliant would highly recommend
Staff - very helpful & friendly. Food - excellent. Good location for Stratford Upon Avon. Rooms - small, walls between rooms far too thin!
The restaurant facilities, ease of access to Stratford and the lack of noise from local traffic. It was easy to park and generally we were 'left alone' and not hassled. Would have preferred a slightly larger bed although we knew it was going to be a double rather than a king size
good ale in the pub and a good breakfast. only stayed 1 night so didn't use restaurant.room on small side by ok and clean. not enough hot water for two to shower. further from Stratford than impression given but good cab service £6 eachway.
Excellent tasting meno with wines chosen to go with food Bathroom was very tired and needs updating/cleaning
The park around it. Fascinating building, wondefully eccentric! Extras expensive
We loved the location of this hotel and we found all the staff to be extremely helpful and very friendly We found our room to be a little cold and also the shower temperature wasnt quite hot enough either. The 'double' bed was 2 singles pushed together which we found to be really uncomfortable!
The food and service were excellent The changing rooms at the swimming pool were very tatty
to be well looked after,in a relaxing atmosphere. the swimming pool and sauna. no
Personalized Tour It had a lot of dust and cobwebs
beautiful setting, magnificent ambience friendly staff , with reservation expressed below. would highly reccomend the overall impact/experience minor issue of being gently,but noticeably, rushed through the dining area for dinner . asked for table @ 7.15, told only 7.00pm available. then having a drink before our meal ' 6.20pm, our meal order was taken and we were inited to go to the dining room '@ 6.50pm ie 10 minutes before it was supposed to be open. so "rushed" is the word.
wonderful building and gardens; great service.
This is an amaxing old building with a great feel. The staff is very friendly and we very much enjoyed our stay. it is a bit on the pricey side, but a real treat for a special occasion.
Attentive staff. Lovely environment. Excellent room.
Excellent. Recent renovation makes for very smart, luxurious hotel. Staff were wonderful, very helpful. Restaurant also very good. Opposite RSC so location perfect. Worth a return visit.
Gorgeous room, amazing lush bathroom with bath and shower - brilliant location and really welcoming staff - a really luxury hotel. We weren't very impressed by the breakfast, it was a bit over-the-top pretentious meal when actually it would have been better just to have a good standard english breakfast, also it felt quite unrelaxed and a bit forced/overly posh.
A wonderful relaxing place for a weekend break
Beautiful duel aspect room. Perfect location. Lots of nice little touches. No air conditioning
staff brilliant, room spotless upgraded to suite but the bathroom faced reception with ordinary glass in window had netting over but at night with the light on you could see in so felt uncomfortable having shower or bath
The Arden Hotel is dedicated to making your stay special. I truly enjoyed my stay and would recommend it to anyone.
Excellent staff, who really went out of their way to help. Nice coffee, shampoo etc. Little bit soulless like a barrats show-room- but nice.
A lovely warm welcome when we arrived and an equally nice room. We enjoyed our night here and felt very much at home. The place is very well done up with well maintained gardens.
Fantastic location, nice clean rooms, welcoming, town centre is walking distance. Truly a five star stay and yes the breakfast was excellent! Highly recommended and will come back.
A very nice place to stay, ideally located for access to town and surrounding area. rooms were tidy, well maintained and tastfully decorated. Owners very friendly without being intrusive. only one comment. pillows were too soft!
church Farm Barns is to me the ideal place to spend time exploring Stratford and the surrounding area.
excellent facility with lots of quality furnishings. very close to the town centre and the pub in shottery village! the proprietors were friendly and welcoming. the bedroom doors need to have locks.
The guest house was very clean and had a friendly welcome for everyone, my family members and i were pleasently suprised by the guest house, and we would go there again.
staff was friendly the room was not cleaned properly
Excellent location, very clean room with a nice bathroom. Our room was very quiet. Good value for money.
Good spacious room with big bathroom, clean and well presented, nice breakfast and owner very helpful.
The hotel is very close to the city center.
Good parking at the guest house and close to the town centre within 5 minutes walk.
very welcoming Our room was extremly filthy and the bathroom was dirty too.The shower could do with a power booster.
Very friendly and helpful owner None
Excellant beakfast, well presented. The location is ideal to walk to the town
Convinent - within walking distance of town's main attractions.
B&B owner was very nice and helpful the breakfast was poor, we were not advise ahead of time our en suite bath was across the hall from the sleeping room
Perfect location for city centre and Yvonne was the perfect host. No problem with parking and breakfast was plentiful and delicious.
Friendly staff, excellent breakfast No
Very friendly and flexible owners. Comfortable beds. Very nice breakfast room! No.
The localy sourced breakfast, including very good vegetarian breakfast. Friendly service, good parking and lovely clean rooms.
Our room was pleasant, the guest house was well located for shops, pubs, restaurants. Lovely breakfast.
Excellant breakfast and location Parts of guest house require updating, was not given any information about the area on arrival
The environment is comfy and Yvonne is a very nice host.
Breakfast was fine. Overall the guest house was rather tired, a bit 50's and in need of redecs.
Very clean, comfortable stay proprietor very accommodating. My sister and I have special dietry requirements that were catered for more than adequately. Food good quality and cooked well. Very close to theatre, shops and other visitor attractions. Will try and book there again on my next visit to Stratford. I am unabke to read guest reviews document as I do not have the application on my computer.
Mark was an excellent host and the accommodations for our family of four were just perfect for our stop at Stratford Upon Avon. The location was very close to the city center and all the sites. There was a nice selection of food for breakfast and free parking at a nearby car park after checking in with Mark.
The fact that Arden Park is non-smoking is terrific. I couldn't imagine staying in a B&B where people were constantly smoking in the common rooms. Also, the bed was incredibly comfortable, the room was large, and everything was very clean. It was very near the train station, making it super-easy to get into town, check in and drop off our stuff, and then go right on into town and start our itinerary. We will be staying there the next time we visit Stratford-upon-Avon. Breakfast is no great shakes - hard-boiled eggs, croissants with jam, and cereal - but there is fresh tea/coffee and it's perfectly fine.
I found the host extremely welcoming. The room was clean and comfortable. The location was superb.
Location close to Stratford made it easy to walk to sights, pubs, restaurants, etc. Breakfast did not start until 8.30 and they were unwilling to serve earlier or even leave out a simple toast and cereal for me as I had to leave at 7.30.
Near to train station, Room adequate in size, access to internet.. Cold breakfasts, sheet & blanket needed rather than heavy comforter.
service was lovely and friendly beds were too hard
Pleasant, comfortable with fresh continental style breakfast inc excellent fresh coffee and warm crossants.
It was simple, very clean and comfortable
Host was excellent.
The breakfast room was adorable and good service and help Nothing to not like