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Location (very central), friendly and helpful staff, character. WiFi was very accessable Room was a bit worn. No mention was made before arrival (eg at time of booking) of £10 per night charge for use of the carpark.
The hotel is clean and suits the character of Stratford upon Avon. The log fires are lovely! The hotel were not helpful with the problems we experienced during our stay. The breakfast was poor quality, badly served and the staff were not helpful.
The location was superb. The junior suite was well worth the extra with a separate lounge area. Having real log fires burning made it feel warm and cozy. Plenty of places to sit and enjoy a hot drink near the fire. The hotel building is old and whilst the rooms are very clean and well decorated the plumbing is old with low water pressure and about 15 minutes before very hot water reaches you. All part of the old world charm I guess.
I liked the "character" of the hotel and that it had air-conditioning. The room and bath was large, the bed very comfortable, and the hotel is in a great location.
Very convenient for the theatres and with on-site parking (which can be a problem in Stratford) this is a comfortable and characterful hotel which is good for a short stay. The staff are pleasant and intend to be helpful; but things can go amiss. For example a room service request was overlooked and a dinner reservation got lost between the front desk and the restaurant.
wonderful, excellent for a romantic evening- four poster bed well worth it, central to stratford
Location, Food, Character Building. Being charged for car parking.
We really enjoyed the ambiance of the hotel.The decor and furniture have been chosen for ultimate comfort and cosiness and have achieved a "home from home" feeling and yet still offer luxury. Nothing springs to mind.
The friendliness of the staff. The fact we were able to book in slightly earlier than 2pm having travelled all the way from Scotland. The hum of the air conditioning unit outside our bedroom window.
Comfortable hotel with character right in centre of town. Ideal for visiting historical houses and close to lots of restaurants.
Great location for accessing attractions. Liked the ambiance of the hotel. Staff were obliging. Room was cramped (bathroom was not).Poorly equiped-tv did not work. No clock/radio. No pen. Most importantly- no space to put clothing- We had to live out of our suitcase.
Trevlig atmosfär med viktoriansk prägel, dock modern standard. Rummet var fräscht och hotellet ligger centralt i Stratford-on-Avon Personalen var tillknäppt och man krediterade mitt kreditkort vid ankomsten med 90 £, Sedan betalade jag 130 £ enligt min bokning vid avresan, men de 90 £ som krediterades vid ankomsten var kvar och belastade mitt kreditkort under en hel vecka.
A wonderful relaxing place for a weekend break
Beautiful duel aspect room. Perfect location. Lots of nice little touches. No air conditioning
Excellent staff, who really went out of their way to help. Nice coffee, shampoo etc. Little bit soulless like a barrats show-room- but nice.
Gorgeous room, amazing lush bathroom with bath and shower - brilliant location and really welcoming staff - a really luxury hotel. We weren't very impressed by the breakfast, it was a bit over-the-top pretentious meal when actually it would have been better just to have a good standard english breakfast, also it felt quite unrelaxed and a bit forced/overly posh.
Excellent. Recent renovation makes for very smart, luxurious hotel. Staff were wonderful, very helpful. Restaurant also very good. Opposite RSC so location perfect. Worth a return visit.
staff brilliant, room spotless upgraded to suite but the bathroom faced reception with ordinary glass in window had netting over but at night with the light on you could see in so felt uncomfortable having shower or bath
The Arden Hotel is dedicated to making your stay special. I truly enjoyed my stay and would recommend it to anyone.
Host was excellent.
Mark was an excellent host and the accommodations for our family of four were just perfect for our stop at Stratford Upon Avon. The location was very close to the city center and all the sites. There was a nice selection of food for breakfast and free parking at a nearby car park after checking in with Mark.
It was simple, very clean and comfortable
Location close to Stratford made it easy to walk to sights, pubs, restaurants, etc. Breakfast did not start until 8.30 and they were unwilling to serve earlier or even leave out a simple toast and cereal for me as I had to leave at 7.30.
Near to train station, Room adequate in size, access to internet.. Cold breakfasts, sheet & blanket needed rather than heavy comforter.
The fact that Arden Park is non-smoking is terrific. I couldn't imagine staying in a B&B where people were constantly smoking in the common rooms. Also, the bed was incredibly comfortable, the room was large, and everything was very clean. It was very near the train station, making it super-easy to get into town, check in and drop off our stuff, and then go right on into town and start our itinerary. We will be staying there the next time we visit Stratford-upon-Avon. Breakfast is no great shakes - hard-boiled eggs, croissants with jam, and cereal - but there is fresh tea/coffee and it's perfectly fine.
service was lovely and friendly beds were too hard
I found the host extremely welcoming. The room was clean and comfortable. The location was superb.
Pleasant, comfortable with fresh continental style breakfast inc excellent fresh coffee and warm crossants.
The breakfast room was adorable and good service and help Nothing to not like
Everthing was O.K. --------------------
Breakfast very good with a choice of cereals which you could help yourself to, and a choice of meat or vegetarian cooked english, more coffee, tea or toast was always offered.
Delightful experience. Owner very friendly and helpful. Rooms clean and very nicely appointed--loved the canopy beds. A bit of a walk from train station, especially pulling bags.
Very relaxing and comfortable accommodation. Very convenient for seeing Stratford upon Avon.
Good helpful and polite service.
clean and informal, comfortable room. close to town, friendly staff. Able to park the car. There was no privacy in the bathroom, although there was frosted glass, we overlooked the main rd, we felt a little exposed. It required a curtain at the window. Also there was no shampoo
The hotel was full of hospitality None
Ideal location for access to attractions in Stratford., RSC theatre 10 mins walk, Ann Hathaway cottage 15/20 mins walk. Although only there Fri/Sat night we were allowed to leave the car there while we spent Sunday morning in Stratford On a main route into town bust during the day but quiet late at night
Superb location, friendly run b&b
Close to city centre. Friendly helpful manager. A clear explanation of how to find hotel car park which was at the rear of the street and only accesable from a very narrow unsigned lane would be useful in information of location.
Proximity to the train station; very comfortable room and en suite; friendly, personable management; delicious made-to-order breakfast; and reasonable price.
STAFF GRACIOUSNESS. ROOM. BREAKFAST. NO RAILINGS ON RIGHT SIDE OF UP STAIRWAY. NO ON-SITE PARKING.
Beverly was the perfect hostess, very accommodating and friendly. The room was small but comfortable and breakfast was delicious. I highly recommend a stay at Stretton House!
nice cosy room, with full English breakfast and easy walk to town and to train station shower was tiny and uncomfortable for me (I'm 5'10") in attic room with sloped ceiling