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The location was perfect for visiting Stratford as only a short walk over the river into the town centre. The staff were extremely friendly and the hotel had a very relaxed atmosphere. The room was very clean and had everythiong we needed inclusing an iron and board already in the room. Our stay wasn't long enough! Could have done with an explanation at check in on how the plug in the sink worked as we thought our was broken!
the breakfastroom and quality of breakfast No lift and long walking distances
convenient and clean
We only stayed one night, but it was comfortable, clean, very convenient short walk to the Theater, not far from the rail station, walkable to the sights. People were friendly, and room service breakfast was right on time, so we could catch our train to London.
extremely close to the RST theatre, no more than 5m walk; very quiet, free parking, great breakfast and very comfortable bedroom. waiting staff on the restaurant could be increased in numbers - or efficiency - waiting 15 minutes for the waiter to take my breakfast order, while the restaurant is half full is the only negative item to point out - the breakfast itself was fantastic.
friendly staff, very good location.
Good location, room was well furnished and clean, an empty fridge was very useful. Didn't suffer from banging doors and creaking floorboards. Excellent car park location and easy access to the hotel from the car park that didn't appear to be locked - so no mammoth treks to have a late night cigarette. No internet, the broadband connection in my room didn't work so I had to pay £40 to use WiFi when it is free at most hotels in the area. When I got the WiFi it was a poor connection and didn't work at all for most of one night. Room key card was erratic at best - it took me around five swipes on average to get into my room.
no dining facilities
This is a good hotel and is very conveniently situated for the town and for walks along the river. We have stayed here many times and it is our first choice for a hotel in Stratford. The cost of breakfast if you just want tea and toast. Not enough parking.
quiet, calm location
central free carpark
Location (very central), friendly and helpful staff, character. WiFi was very accessable Room was a bit worn. No mention was made before arrival (eg at time of booking) of £10 per night charge for use of the carpark.
The friendliness of the staff. The fact we were able to book in slightly earlier than 2pm having travelled all the way from Scotland. The hum of the air conditioning unit outside our bedroom window.
I liked the "character" of the hotel and that it had air-conditioning. The room and bath was large, the bed very comfortable, and the hotel is in a great location.
Comfortable hotel with character right in centre of town. Ideal for visiting historical houses and close to lots of restaurants.
Location, Food, Character Building. Being charged for car parking.
Very convenient for the theatres and with on-site parking (which can be a problem in Stratford) this is a comfortable and characterful hotel which is good for a short stay. The staff are pleasant and intend to be helpful; but things can go amiss. For example a room service request was overlooked and a dinner reservation got lost between the front desk and the restaurant.
The hotel is clean and suits the character of Stratford upon Avon. The log fires are lovely! The hotel were not helpful with the problems we experienced during our stay. The breakfast was poor quality, badly served and the staff were not helpful.
Great location for accessing attractions. Liked the ambiance of the hotel. Staff were obliging. Room was cramped (bathroom was not).Poorly equiped-tv did not work. No clock/radio. No pen. Most importantly- no space to put clothing- We had to live out of our suitcase.
The location was superb. The junior suite was well worth the extra with a separate lounge area. Having real log fires burning made it feel warm and cozy. Plenty of places to sit and enjoy a hot drink near the fire. The hotel building is old and whilst the rooms are very clean and well decorated the plumbing is old with low water pressure and about 15 minutes before very hot water reaches you. All part of the old world charm I guess.
We really enjoyed the ambiance of the hotel.The decor and furniture have been chosen for ultimate comfort and cosiness and have achieved a "home from home" feeling and yet still offer luxury. Nothing springs to mind.
wonderful, excellent for a romantic evening- four poster bed well worth it, central to stratford
Trevlig atmosfär med viktoriansk prägel, dock modern standard. Rummet var fräscht och hotellet ligger centralt i Stratford-on-Avon Personalen var tillknäppt och man krediterade mitt kreditkort vid ankomsten med 90 £, Sedan betalade jag 130 £ enligt min bokning vid avresan, men de 90 £ som krediterades vid ankomsten var kvar och belastade mitt kreditkort under en hel vecka.
staff brilliant, room spotless upgraded to suite but the bathroom faced reception with ordinary glass in window had netting over but at night with the light on you could see in so felt uncomfortable having shower or bath
Beautiful duel aspect room. Perfect location. Lots of nice little touches. No air conditioning
Gorgeous room, amazing lush bathroom with bath and shower - brilliant location and really welcoming staff - a really luxury hotel. We weren't very impressed by the breakfast, it was a bit over-the-top pretentious meal when actually it would have been better just to have a good standard english breakfast, also it felt quite unrelaxed and a bit forced/overly posh.
Excellent staff, who really went out of their way to help. Nice coffee, shampoo etc. Little bit soulless like a barrats show-room- but nice.
A wonderful relaxing place for a weekend break
Excellent. Recent renovation makes for very smart, luxurious hotel. Staff were wonderful, very helpful. Restaurant also very good. Opposite RSC so location perfect. Worth a return visit.
The Arden Hotel is dedicated to making your stay special. I truly enjoyed my stay and would recommend it to anyone.
Excellent breakfast incl. in price
nothing very cold hotel, too quiet, not very friendly, old torn carpets in corridors, price of food and drinks hidious
The staff were very helpful The room was a bit dated - windows didnt quite fit and heating was difficult to regulate
The restauraunt was good for evening meals and breakfast and the service was very good.
Very comfortable bed. Staff were very helpful and upgraded us when we objected to our original room.I also left a ring behind which the staff located and returned to me very promptly. Initially claimed they had no booking for us,eventually resolved after the intervention of Booking.com but wasted time we wanted to wander around Stratford.Initial room could not be accessed as lock didn't work-then shown a room overlooking the car park which had cars a few inches from the window.Upgraded room had obviously not been checked very carefully as there were dead lightbulbs next to the bed, insufficient towels in the bathroom, and the previous occupants comments form still on the desk. We were also offered a discount for the dining room which was only applied when I queried the bill on check out.
Extremely comfortable, clean accommodation; breakfast and dinner excellent in terms of choice, presentation, service etc etc Bit noisy as our room was in close proximity to the function room - pleased the disco did not go on any later into the night!
Location Quality of food Sevice Some lack of availability of menu
Staff were very helpful. Corridors were shabby and full of creaky floorboards. Windows in room were badly fitting and worn. All doors locked at around 11pm apart from the main door and one other, which was annoying.
The relaxed comfortable atmosphere
The staff were extremely friendly and efficient. The dining staff were very well trained. The buffet breakfast was excellent Nothing came to mind
Good parking at the guest house and close to the town centre within 5 minutes walk.
Convinent - within walking distance of town's main attractions.
Excellent location, very clean room with a nice bathroom. Our room was very quiet. Good value for money.
Excellant beakfast, well presented. The location is ideal to walk to the town
The hotel is very close to the city center.
very welcoming Our room was extremly filthy and the bathroom was dirty too.The shower could do with a power booster.
Very friendly and helpful owner None
staff was friendly the room was not cleaned properly
The guest house was very clean and had a friendly welcome for everyone, my family members and i were pleasently suprised by the guest house, and we would go there again.
Good spacious room with big bathroom, clean and well presented, nice breakfast and owner very helpful.
Mycket trevligt, rent, bra läge. Värdinnan visade en mycket behändigare väg in till centrum än den som fanns utmärkt på kartan och var i största allmänhet väldigt hjälpsam. Man skulle fylla i kvällen innan exakt vad man ville ha för frukost, men det var inget stort problem.