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The hotel is clean and suits the character of Stratford upon Avon. The log fires are lovely! The hotel were not helpful with the problems we experienced during our stay. The breakfast was poor quality, badly served and the staff were not helpful.
Very convenient for the theatres and with on-site parking (which can be a problem in Stratford) this is a comfortable and characterful hotel which is good for a short stay. The staff are pleasant and intend to be helpful; but things can go amiss. For example a room service request was overlooked and a dinner reservation got lost between the front desk and the restaurant.
The location was superb. The junior suite was well worth the extra with a separate lounge area. Having real log fires burning made it feel warm and cozy. Plenty of places to sit and enjoy a hot drink near the fire. The hotel building is old and whilst the rooms are very clean and well decorated the plumbing is old with low water pressure and about 15 minutes before very hot water reaches you. All part of the old world charm I guess.
Location (very central), friendly and helpful staff, character. WiFi was very accessable Room was a bit worn. No mention was made before arrival (eg at time of booking) of £10 per night charge for use of the carpark.
Comfortable hotel with character right in centre of town. Ideal for visiting historical houses and close to lots of restaurants.
I liked the "character" of the hotel and that it had air-conditioning. The room and bath was large, the bed very comfortable, and the hotel is in a great location.
Great location for accessing attractions. Liked the ambiance of the hotel. Staff were obliging. Room was cramped (bathroom was not).Poorly equiped-tv did not work. No clock/radio. No pen. Most importantly- no space to put clothing- We had to live out of our suitcase.
The friendliness of the staff. The fact we were able to book in slightly earlier than 2pm having travelled all the way from Scotland. The hum of the air conditioning unit outside our bedroom window.
Location, Food, Character Building. Being charged for car parking.
We really enjoyed the ambiance of the hotel.The decor and furniture have been chosen for ultimate comfort and cosiness and have achieved a "home from home" feeling and yet still offer luxury. Nothing springs to mind.
wonderful, excellent for a romantic evening- four poster bed well worth it, central to stratford
Trevlig atmosfär med viktoriansk prägel, dock modern standard. Rummet var fräscht och hotellet ligger centralt i Stratford-on-Avon Personalen var tillknäppt och man krediterade mitt kreditkort vid ankomsten med 90 £, Sedan betalade jag 130 £ enligt min bokning vid avresan, men de 90 £ som krediterades vid ankomsten var kvar och belastade mitt kreditkort under en hel vecka.
The location was very good. We could not be allocated a non-smoking room as requested. The advertsied parking facilities were inadequate thus costin an additional £15.00 for the overnight stay.
everything really, room was very well equiped (we had an executive room) and very clean and the food was gorgeous. I'm affraid my only complaint was the mattress, it wes far far to soft for my liking, it didn't look old or in poor condition or anything it was just too soft for me, it felt like i was sleeping on a banana, but i didn't complain to the hotel as i don't supose they keep spare mattresses!!! I just slept on the sofa bed which was i bit more firm.
Staff were very helpful
Close enough to the town centre without the need to drive Our room was above the bar which was noisey on the saturday night
the position to the town centre
Easy location, comfortable room
Staff extremely helpful, rooms very nice and comfortable. Excellent for the town and theatres. Excellent location and facilities
Excellent breakfast with a lot of choice and good quality. Location was perfect for our visit. Car parking was difficult, but adequate considering the location. Checkout was very slow.
Local to attractions
The location Check-in staff rather vague & not particularly welcoming
Excellent. Recent renovation makes for very smart, luxurious hotel. Staff were wonderful, very helpful. Restaurant also very good. Opposite RSC so location perfect. Worth a return visit.
Gorgeous room, amazing lush bathroom with bath and shower - brilliant location and really welcoming staff - a really luxury hotel. We weren't very impressed by the breakfast, it was a bit over-the-top pretentious meal when actually it would have been better just to have a good standard english breakfast, also it felt quite unrelaxed and a bit forced/overly posh.
Beautiful duel aspect room. Perfect location. Lots of nice little touches. No air conditioning
A wonderful relaxing place for a weekend break
staff brilliant, room spotless upgraded to suite but the bathroom faced reception with ordinary glass in window had netting over but at night with the light on you could see in so felt uncomfortable having shower or bath
Excellent staff, who really went out of their way to help. Nice coffee, shampoo etc. Little bit soulless like a barrats show-room- but nice.
The Arden Hotel is dedicated to making your stay special. I truly enjoyed my stay and would recommend it to anyone.
Yes.good location & price We were waken at 4:00 AM my a false fire alarm
Location and breakfast
Rooms were clean and large enough. Breakfast was fairly good. We had a 4 in the morning fire alarm go off and had to evacuate the hotel. That was due to an employee opening the fire exit at that time for a late arriving guest. That was quite unpleasant, and tiring.
STAFF GRACIOUSNESS. ROOM. BREAKFAST. NO RAILINGS ON RIGHT SIDE OF UP STAIRWAY. NO ON-SITE PARKING.
Proximity to the train station; very comfortable room and en suite; friendly, personable management; delicious made-to-order breakfast; and reasonable price.
The fact that Arden Park is non-smoking is terrific. I couldn't imagine staying in a B&B where people were constantly smoking in the common rooms. Also, the bed was incredibly comfortable, the room was large, and everything was very clean. It was very near the train station, making it super-easy to get into town, check in and drop off our stuff, and then go right on into town and start our itinerary. We will be staying there the next time we visit Stratford-upon-Avon. Breakfast is no great shakes - hard-boiled eggs, croissants with jam, and cereal - but there is fresh tea/coffee and it's perfectly fine.
The breakfast room was adorable and good service and help Nothing to not like
I found the host extremely welcoming. The room was clean and comfortable. The location was superb.
Mark was an excellent host and the accommodations for our family of four were just perfect for our stop at Stratford Upon Avon. The location was very close to the city center and all the sites. There was a nice selection of food for breakfast and free parking at a nearby car park after checking in with Mark.
Pleasant, comfortable with fresh continental style breakfast inc excellent fresh coffee and warm crossants.
service was lovely and friendly beds were too hard
It was simple, very clean and comfortable
Host was excellent.
Near to train station, Room adequate in size, access to internet.. Cold breakfasts, sheet & blanket needed rather than heavy comforter.
Location close to Stratford made it easy to walk to sights, pubs, restaurants, etc. Breakfast did not start until 8.30 and they were unwilling to serve earlier or even leave out a simple toast and cereal for me as I had to leave at 7.30.
Beverly was the perfect hostess, very accommodating and friendly. The room was small but comfortable and breakfast was delicious. I highly recommend a stay at Stretton House!
nice cosy room, with full English breakfast and easy walk to town and to train station shower was tiny and uncomfortable for me (I'm 5'10") in attic room with sloped ceiling