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Free upgrade at check in to a room with a harbor view None
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.
Great wifi, attentive concierge, great staff all around. Nothing negative to say, really.
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
We booked online and this was our first trip to Sydney, so we didn't know what to expect. We were pleasantly surprised. The hotel is in a great location with an easy walk to Darling Harbour, and also the Town Hall train station. The staff was friendly, and helped us get checked in early (our flight arrived at 7:00 am). Overall it was a great experience. The breakfast food was a little different than what we are used to in the States, but overall it was good and they had the option to have items cooked to order in the restaurant. We would recommend the Parkroyal.
My husband and I booked the Crowne Plaza in Darling Harbour for two nights. When we arrived after our evening flight from Tasmania the receptionist told us that they were overbooked and we don't have a room. That he proceeded to start searching for a room for us in other hotels. Eventually ( twenty-thirty minutes later) we were told that we can go to Rydges ( the night manager told us that is was a nice five star hotel and it was not!) and we had to switch hotels again next day. At least we got some taxi vouchers for all the hassle between the hotels. The night manager promised that we will be taken care of when we come back to Crowne Plaza the next day but I really did not notice anything different in the room than the any other Crowne Plaza room in any other city in any other country. The check out process was easy and seamless.
Close to main attractions. Staff very knowledgeable and polite. No microwave.
This guest did not leave comments about this hotel.
Excellent location in central business district directly across the street from Darling Harbor, but otherwise an average hotel in all respects. Rooms are clean but plain. Service is friendly. Health club is tiny, but has the basics. Price, relative to other hotels in this area is reasonable. This is a good hotel for any budget-minded traveler. It is conveniently located 3 blocks east of the Town Hall subway station which provides easy access around the city and to/from the airport.
I was very pleased with the Park Royal Darling Harbour. The room was clean and comfortable. The hotel staff was helpful and friendly. The location is excellent, a very short walk to Darling Harbour itself harbor and a walkable distance from many of the city's attractions, including Circular Quay, the Sydney Opera House, the Botanical Gardens and the Rugby Stadium. It's also just three blocks from bus and rail transportation. The breakfast buffet was very good and based on the length of my stay, I even got free internet access. I would definitely stay there again.
Room with Darlington Harbour view and closeness to restaurants and activities. - extra 2% charge imposed on the bill when paying by credit cart. - traffic noise in the early morning at Room on the 5th floor facing the highway.
This hotel is conveniently located near a lot of the tourist activities in Darling Harbour. Room was in good shape.
Room and Hotel were good, however the main view was to an overpass. The hotel does not have harbor views
location convenient--high quality bedding and bath
We recently stayed at The Crowne Plaza in Sydney, Australia. We found it to be very clean and a great location for Darling Harbour. We usually ate at dining room for breakfast which served delicious fruits and a good variety of juices and pastries. The only problem we had was the rooms were cleaned slowly and we had to wait to see if ours had been cleaned yet. They said that they had been extremely busy. Otherwise it was a great place to stay!
very close to Darling Harbour + upgrade slow elevator
very centrally located some conveniences were lacking ,
Very help full and friendly staff would stay again. We stayed in a one bedroom apartment, very comfortable and location is fantastic walking distance to all main attractions.
Only the location!! Disappointing compared with Mantra in Melbourne which was not only cheaper but much more comfortable. Had problems with shower. Hotel needs upgrading. Would not stay here again. Has put me offf the Mantra hotels. Overpriced for a down market hotel!
The location - although centrally located there was very little noise from the street or other apartments. The close proximity to Darling Harbour, Pitt Street Mall plus numerous other locations enabled us to enjoy many pleasant walks or use the transport system if desired. A briliant relaxing holiday made all the better by our stay at the Mantra. Would definitely come back.
All staff were friendly & helpfull. Handy to Darling Harbour. Bed was great & plenty of room in apartrment. I could not get some urgent papers printed from my usb. (5 pages)Hotel needs stand alone pc for this purpose and there would be no risk to mainframe / network.
A short walk to all you need. Very helpful reception. No traffic noise. Unusual to get clean towels every day, even though they were left hanging up.
Terrific location in centre of Sydney, close to Town Hall, Darling Harbour and transport, nice size room with full kitchen, friendly staff and on site restaurant was good
Mycket prisvärt, bra lägenhetshotell. Mycket centralt läge. Rymliga rum med bra standard. Bra val om man vill bo centralt och själv tillaga sin frukost eller inta den på några av de många ställen i Darling Harbour.
Bra läge nära Darling harbour och shopping area. Nej
Loved the Hotel. Great location - walking distance to everything!! Great for shopping, monorail, Casino, anything you want to do in Darling Harbour. Thankyou we will return.
Well located near Darling Harbour Restaurants and attractions. The room was much smaller than I was expecting. The tray holding the jug, tea/coffee etc was covered with dust.
easy access to city, transport and local eateries; friendly and efficient staff; cleanliness of bedroom and bathroom; good television. No, all good.
The staff were very good. One man in particular was very good on the reception desk.
the location was excellent as we had a wedding to attend at king street wharf at pier 7 a little small one ok but to stay longer too small
The location is perfect. The staff were very friendly too. Also the room is very clean although a bit small. The blind is not ideally located. It kept hitting the window when the air con blew directly at the blind. As a result, it was very noisy at nite, can't really get a good nite sleep. The clothes hanger (ie the bar) in the toilet is too low so much so that the towel touched the floor when you hang them.
Location was excellent for walking to attractions and shops
Aircon worked well. No view. No opening window. Confusing address. Meant to book IBIS Darling habour
i liked the location of the hotel and also i thought we paid a resonable price for the location of the hotel
The hotel situation. Breakfast and small rooms.
Excellent location in the center of the city!! TV didn't work in an idividual room.It did not get fixed in the two days I stayed there! No telefon in individual rooms. No soap, no shampoo, etc. in individual rooms.
Great location, friendly staff, clean room Loud noise from next pup. Couldn't sleep
Location is very central. Very noisy due to a club downstairs and drunken guests.
location was nice and central and close to all transport? we were told we were getting a king size bed and we never? the noise, there was a air con unit but we wernt abel to turn it on as there was no power to it and the we wernt abel to undo a window?
Great location, just few steps from train station and darling harbour. The shower very nice and private. I received a free drink, it was funny... staying at a backpacker and drinking sparkling wine, by the way, the bar next to the hostel is very nice. A little bit noisy, because of the other guest, but it´s normal, come on it´s a backpacker!
Perfect location right in city close to Darling Harbour & train station. Room & bathroom were clean and staff were very nice.
e evening activities n free walks in the afternoons. i couldnt participate, unfortunately, cause i was in sydney for a busy work trip. will definitely join u guys on my next visit
The Hotel location was good in relation to the city. The room was big and the linen clean. The noise level coming from the pub next door into the early hours of the morning made it impossible for sleep. Not everyone staying at this hotel wants to be drunk and party all night, that didnt stop everyone running drunkly down the hall ways at all hours of the night. I think this hotel would benifit from having their service desk manned 24hrs a day. I think their staff need some talking to on how to treat customers, it took 10-15mins just to check in, the man checking me in was also answering the phone to whilst two other female staff members were standing there doing no work but rather discussing how much a cruise was costing. The wait for customer service then grew to about 8 people all waiting in line.
modern hostel with lots of services for travellers (tour booking desk, vending machines, kitchen, laundry, lugagge storage)
Rooms at the first floor suffer from very loud noise coming from the disco right underneath - very uncomfortable to sleep -