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Great hotel , Very frendly staff
Location to Darling Harbour We didn't get the coffee machine as advertised ???? no big deal.
It was great being so close to the centre of Sydney. The staff were very helpfull and nothing was a problem.
Closeness to the public transport and to dining facilities No
Convenient location Bed uncomfortable
Front desk staff were very helpful and friendly. I found the room expensive for the night, though understand it is likely the high season and also a Saturday night. However, I have stayed in many hotels much nicer for less in Sydney and internationally.....no real complaints though. I would stay here again for sure if the rate was more reasonable.
The bed plus the espresso machine
The fantastic staff, who were very friendly and helpful. It was also great that I was allowed to check into my room really. I really appreciated it. The location of the hotel is also superb! I had trouble opening my door on several occasions. It often took several swipes of my card to access my room. I also was confused about the card required to access the fridge of food and drinks on my floor. The information I was given on check-in indicated that I had received one as a matter of course, but I did not get one and was worried about being charged $10 for losing something I never received.
Super helpful staff and great central location. WiFi was only 30 minutes free a day per room.
We found it was ideally suited being so close to the CBD and the many attractions in that part of the city. No
Beds were comfortable. Good selection at breakfast - although breakfast room very crowded on occasions. Bathroom was rather basic. Fairly long walk into the centre of town (although fairly convenient for China Town restaurants)
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
Fantastic staff, great location
The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
Laget var bra. Nara till allt Mycket trafik utanfor fonstret
Avståndet till Centralstationen är inom gångavstånd. Frukosten omän av Continental typ ingick i priset. Läget var tråkigt. Personalen hade visserligen ett system med kvitton men kontrollerade aldrig vem som tog vilken väska. Krossat glas låg kvar utanför entrén itvå dagar utan åtgärd.
I booked a family room but on arrival thwe room had 1 bed. Our eldest son slept on the lounge and the rest of us in the 1 bed. Not what I was expecting from a 'family room'
The friendly and helpful staff and the modern furnishings of the room. Excellent that there was a modern and well appointed communal kitchen available also. Parking a little difficult, would rely on public transport next time.
The hotel was clean and the room spacious, location beaning central made it easy to get around by bus or trains and close to food outlets When l book the hotel l didn't ask about facility and when looking thru room facility was shared. (minor problem).
The staff were very friendly and took an interest in us.WOuld stay there again if needed to. They needed to supply face washers.
Large rooms Shared toilets and showers. Lack of professionalism and dirty vents