Ideal location for visiting Sydney sites and restaurants. Helpful staff.
Location, not too expensive for a 5 star, good restaurant and breakfast buffet. The sheets were too heavy I found, I struggled to get comfortable.
Simply everything. The hotel is a stones throw away from Circular Quay, and is in walking distance to the iconic Sydney Opera House. There are lots of awesome shopping venues all around; with food galore and convenience stores to choose from. There are several tours that have starting points only steps away; including ferry tours and dinner tours. I highly recommend the harbour view rooms. The view is breathtakingly beautiful. You really can't go wrong with this hotel. Absolutely nothing not to like.
Bellmen were good, pillows Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff. I REALLY have an issue with the use of so many plastic water bottles. It is nice to have them in the room for many, I know...and to have them to carry around, as well. But...in the gym? C'mon. Use a filtered water system, or at least have one available so that when you run out of your own water, you can refill it without having to use yet another plastic water bottle. For the cost of the bottles and the disposal, reusable ones could probably be provided to every guest.
The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!
Room very clean and comfortable My second reception experience - arrived early and room not ready. Very helpful chap checked me in, checking photo ID and giving me spa key so I could freshen up after long flight. Promised a text when room ready and promised this would be within 2 hours. Returned from run to see if room ready having not received text in spite of two and a half hours having elapsed. Female receptionist insisting in seeing ID again which seemed utterly superfluous to requirements. When asked why I hadn't received a text she said that the "room has just this moment become ready". Amazing coincidence. ended up being late for an appointment because she was so reluctant to relinquish the key without me having to go and find my photo ID even though it was obvious I had already checked in and knew all the details.
Location, service and ammenities were great. Staff was very welcoming Facade could use an update but the inside is very nice
Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.
convenient location housekeeping staff knocking at 9am on the day of check out?!
Staff, rooms facilities were excellent and I would recommend this hotel to family and friends.
The location of the hotel was great. The Mantra 2 is located on George St., which is the main street in downtown city. The hotel is located less than three blocks from the Opera house, ferry port, the rocks, and Coles supermarket. What a place, what a staff!
Professionalism of staff. Twinings teabags. Good sound insulation from other rooms. Beeping noise from a nearby garage roller door or something similar. Our room smelt of cigarette smoke and there was an unemptied ashtray on the balcony so we asked to be moved, this was professionally handled by reception desk. Saw one staff member lighting up a cigarette within a metre of front door of hotel one evening, and it is supposed to be a non-smoking hotel.
Central location, close to shopping, entertainment, food etc. Additional request included in booking request was not actioned - or even acknowledged. When requested, was acted upon poorly.
was pleasantly surprised at the amount of applicances we got for a studio room. perfect location. 24hr reception i believe.
Excellent location with very comfortable accomodations for a family.
Good location. Staff were friendly and helpful. Room was large and comfortable.
ordered room service for myself and friends on my 2nd night. The food was so bad I did not eat or drink anything further during my 10 day stay.
The staff were great the location was great. The oven and the dishwasher was covered in mould. We did not use the kitchen as it was very dirty, the bathrrom was not that clean neither.
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
Bra läge, sköna sängar, perfekt att vi kunde öppna en connectiondoor mellan våra två rum, häftigt med TV i duschen Att frukosten inte ingår i priset, Att hotellet tog avgift för att beställa taxi, lång kö till utcheckning, gillar inte att väskorna bärs upp till rummet och att killen förväntar sig dricks
Convenient location, clean, modern There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Free upgrade at check in to a room with a harbor view None
Staff very helpful No pool. No bath. Found an old shoe under the bed. Not so clean.
Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days. The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
Centralt belägget och mycket prisvärt. Nej
Bra hotell, tillrackligt rum
Mycket centralt bra läge. Gångavstånd till det mesta i centrala Sydney. Enkelt men rent och fräscht hotell. Bra med kylskåp, micro och vattenkokare i det lilla köket. Åt inte frukosten då jag tyckte att det var mycket dyrt.
Bra läge. Prisvärt! Bra kompromiss, jag gillade detta hotell. Oklanderlig service. Rummen har allt man behöver (nästan), och lite till, (t.ex strykbräda och strykjärn). Rummen har kylskåp och rudimentär köksutrustning och ett bekvämt bord, och det finns gott om dagligvarubutiker inom 2 minuters gångavstånd, så att man lätt kan fixa sin egen frukost, eller till och med middag. Hmm..... Hur kan man sätta fingret på detta.... Hotellet känns opersonligt, kliniskt och charmlöst, lite turistindustrikänsla över det. Saknar, "det där lilla extra". För få gästtvättmaskiner för antalet gäster, så att man ödar dyrbar semestertid till att vänta på en ledig tvättmaskin. Dyr frukost, i en frukostmatsal med skolmatsalskänsla. Jag saknade en brödrost på rummet, lyxproblem kanske men rummet var annars så uppenbart utrustat för egen frukost.
Centralt och tyst läge. Lagom prisvärt hotell relaterat till bekvämlighet och faciliteter. Frukost ingår.
The staff were very friendly and very helpful. We really felt comfortable during our stay
Staff so friendly - made my stay more memorable.
The location was ideal for sightseeing. The staff extremely friendly and helpful. The room was really clean and comfortable. The food was good but a little bit on the expensive side.
It is centrally located Staff and particularly management were unpleasant and arrogant. Had a long discussion as we discovered that they charged, upon arrival and without asking our authorization, our credit card with $ 100 for presumed hotel charges. Insisted this is invariably done in all hotels in the world. This after we had totally prepaid our stay in cash. We chose to pay cash as the hotel charges 1.
nothing in particular position
Great location right opposite Wynyard Station (where the homeless people sleep at night). The hotel is fine but a bit tired. A three star hotel that charges as though it is a four star. (Not sure what the official rating is).
I found the staff in general to be helpful, which made the stay enjoyable. The location is also very good for people visiting Sydney. The hall way on the 6th floor smells like death and mold. Also to have as many rooms as you do and only two staff on the front desk makes for a long wait for check in and check out.
I didnt like the fact that it was advertised as a room with a park vei, that i had to pay extra for. But all I could see of the park out my tiny window was the train terminal entrance.
The food & rms were wonderful
Convenience to city and rail network The TV was next to useless!
Great location but pretty basic accomodation. They would not allow early check in. No wi-fi in rooms.
The location of the hotel in relation to the other venues to which I was required to visit. This is not a dislike, more of an unpleasant observation. The room and corridors had an air of mustiness about them. Maybe as simple as the carpets need cleaning/freshening.
Excellent location in Sydney. Good lunch special.
Staff, beds Room, ambience
The location!! It was only a short stroll to all the main attractions. We were not informed about a deposit prior to arriving and so that was an inconvenience for us. Other than that, it was perfect!
the fact that it was central to what we wanted to do We did not stay long enough to make an judgments
Location centralized to many must see places in Sydney
It had all the basics of a normal hotel, nothing special. I thought the staff were not very enthusiastic when I checked in. They just seem to be going through the motions.
the staff were very helpful,the food was good , the location was perfect for our purpose . no problems
Close proximity to metro station and that is it. The facility is dirty, Hallways were vacuumed maybe a year or longer away. Large pieces of trash remain in hallway for days. The room service is mediorcre. Literally, they only change towels and straighten the upper most layer of the bed. They do not even tuck the sheets in. They never vacuum the room or wipe surfaces. It is disgusting at this hotel. Cups and glasses used are rinsed. My tea cup remains stained with tea residue that can be easily wiped when I ran my finger over it. When I complained to the front desk, I was told that room service is sourced-out and that is why it is lacking (this is not my problem, I need a clean room). I would never ever ever stay at a travelogue again, and more specifically this hotel at Waynyard. It is very shocking that a hotel which costs a good amount of money is lacking that much.
Location was great. No WiFi access in rooms. Seemed to be charged for every little thing. Example: Internet access in the lobby business PCs cost $2 for 15 minutes of internet use.
Hotellet ligger mycket bra beläget. Dett är ganska lugnt men mycket centralt. Bra service. Personalen var mycket trevlig och hjälpsam.
trevlig, snabb personal, bra kuddval,enkla fräscha rum med högt i tak.fantastiskt läge, nära till båtar, harbour,färjor, operan, gångavstånd till det mesta nej
I liked the spacious, comfortable room size, the cozy atmosphere, the location of the hotel which makes it easy to explore Sydney's most famous attractions and the helpful and fast service at the reception/concierge desk. The service during breakfast was a bit slow, e.g getting coffee, refilling the buffet took very long.
Large, well appointed rooms and bathrooms. Excellent staff, very responsive to your needs. Beautiful facility that was a comfort to return to after spending the day seeing the sights around Sydney. This hotel is in a perfect location, close to the opera house and ferries yet far enough away to be in a tranquil setting, across the street from the park. If we ever return to Sydney we wouldn't consider staying any place else. There was nothing not to like!
All the staff were very professional and helpful. I had overpacked so needed to send home some items. They found a suitable box for me straight away (within 15 mintues) and brought it up to my room. They were also efficient in organising transport.
The building is beautiful!!! Arranging a 12pm checkout to only be called at 1120am and asked what time we were leaving?!
Sumptous, extremely helpful and friendly staff, fabulous location, great food, relaxing bar, everyone so kind and genuine, comfortable bed Yes - did not like leaving!
The hotel is ideally situated for visiting tourist attractions such as Circular Quay, the Rocks, the Bridge and the Opera House. Across the road from the hotel are the Botanical Gardens. This is a 5 star hotel and the interior and service reflects this, I did not eat at the hotel so am not sure whether meals are value for money, there are many restaurants and cafes close at hand to suit most budgets. The rooms are very spacious and well equipped, tea and coffee and fresh milk were replaced each day at no extra charge. Overall a very enjoyable stay. The only critisicism I had was that like most hotels the beds were rather hard.
We thought it was terrific, great location, loved The Bar and staff We had issues with the staff cleaning our room who missed things and cosnsistently forgot to leave thinks lioke breakfast menus
the friendliness of the staff
Excellent location, staff and facilities. None
Wonderful room Nothing
Location is good Staff was not very friendly
The food at the hotel is rather expensive....eat out, it's cheaper.
Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned
Its location to the event I was attending, would be a great flocation for tourists
Quiet, modern, good eating options, central, spacious bathroom
Hotel staff were very helpful with any personal requests Everything came at a cost including the drinking water
Amazing way to start the day with amazing breakfast buffet. Giovani is our favorite... Always helping and welcoming. A hard worker with excellent attention to detail The laundry staff needed prodding several times. There were never enough towels in our room and despite several kind notes to remind them, they were ignored. The dining room at dinner should be ignored, as staff was clueless for dinner... But that was transformed for breakfast, which was a highlight.
that we got up-graded and the buffet breakfast was so delicious
The hotel was within a reasonably short walk to the harbor bridge, yet also within walking distance of other attractions (like Chinatown which was a great place to visit during the Chinese new year festivities). In particular, the staff was very helpful. The concierge made a great recommendation for a hole in the wall (Chat Thai) and one of the women at the front desk went out of her way to help me plan things to do over my 3 day stay. I really appreciate that they took the time for me. The room was also nice (but it was the most expensive room I booked during my stay in Australia). My recommendation is to do your research and most importantly book early. After I booked I saw room prices skyrocket as I got closer to my travel dates, but that might have been unusual due to it being the Chinese New Year, or maybe there was some other event that took up all the rooms. I wouldn't have been willing to pay as much the room went up to but ~$250 was doable. Flights into Sydney from abroad must all arrive in the early morning. Every day there seemed to be a number of people waiting in the lobby as their rooms weren't ready yet. I understand hotels can't check people in too early, but it would have been great had the hotel been able to get me in before lunch. Instead I found myself roaming the city by foot for a good while.
Att internet kostar pengar
Bra centralt läge med gångavstånd till det mesta men ändå tyst o lungt, trevligt rum/badrum, allt snyggt och fräscht. Personal med mycket god serviceanda.
Bra läge. Sköna sängar. Hotellet kändes gammalt. Heltäckningsmattorna var inte fräscha.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.
The location offered a good balance between access to city centre shopping and to beaches and beyond via transport hubs
The fact it was self contained with everything you would need and came with all the things i was looking in a hotel for the weekend which other's did not offer. Did not like the bed, was too soft and often too warm with two people sleeping in the bed together.
I enjoyed all that was offered ,I loved the view from our suite and the design and luxury of the rooms.
It was close proximity for shopping and where we chose to dine. We thought the views were going to be better.
Location. Friendly Staff. Apartment design & View.
The staff were nice Room wasn't as nice as the pictures on the website! The design wasn't very welcoming or comfortable, the view wasn't nice either.
Very comfortable room, great facilities and friendly helpfull staff, great location.
Easy and friendly check in. Comfortable rooms and beds. On checking out we asked if we could leave the car in their car park for a few more hours whilst we went for brunch and shopped and this was not a problem which I was very impressed with.
It was a beautiful and a lovely room and wonderful staff. I lovedmit all
Buffet breakfast was good and the waiters were very warm / friendly. Had to wait over 1 hour for room to be available. The hot water system constantly ran out of water.
large clean room, nice bathroom shower only,staff excellent
Friendly helpful staff
The staff were great. The room was just what we needed for our city stay. The beds were comfortable & the kids loved the pool. Breakfast each morning was fantastic.
We very much liked the location of the Radission Hotel & Suites. The parking service offered by the hotel is a hugh plus. Check in was very efficient with room size and comfort a real surprise. For such a central city location city/traffic noise was never a problem. Try it - you'll like
location and staff
Found the staff very helpful and hotel close to Darling Harbour
All service and staff were good
The staff excellent. Any information you needed they were always willing to help and suggested the best way to get anywhere without having to pay outrageous prices. Gareth was outstanding. Always cheerful, friendly,very helpful and always made sure he asked how your day had been and if you had enjoyed your stay. Outstanding. If I did have to say 1 thing it would be only minor and that was the spa is way to hot 37/39, even in winter. Maybe 30/32. A few people did comment on how hot it was.
The locotion of the hotel, as everything was close by.