Holiday Resort & Spa Guam

Plus: We liked the location, an excellent restaurant is so close (California Kitchen), nice area, big hotel. The staff were very friendly and helped us

Minus: A little bit old, need refurbished The elevator didn't work properly The gym is old and very poor The swimming pool is old too

Plus: View of the ocean was the best, Swimming pool was nice.

Minus: Only 1 working elevator long wait sometimes!

Plus: It was close to our event.

Minus: The entire hotel has a smell. The beach view was awful you have to look at a horrible vacant lot.

Minus: wifi is not so good

Plus: short walk to beach and on Tumon Bay , restaurants within walking distance but will need shuttle for most of stores , attractions , great potential to be elegant again if fixed up there are worse ...

Minus: value for money is relative to Guam but would be com parable to $80 hotel most of non tourist us ; pool and surrounding area NOT clean - would not get in pool , microwave is special request and $5 ...

Comebacking satisfied guest

Plus: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.

Minus: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in. I found it unreasonable.....