Clean, modern facilities, restful place. Free parking. It was hard to find.
Fabulous view of Toledo with great services and availability of transportation to and from the downtown core.
View was great from the Parador with clean rooms overall Some staffs were very very rude. Which ruined our stay overall. The person working at the reception was rude and also at the breakfast cafeteria.
Beautiful setting; great panoramic view of Toledo. Room was lovely with balcony overlooking the city of Toledo. Pretty far removed from the city. Only three scheduled shuttles into the city each day--none of which had a return option. The breakfast at the hotel was fantastic; the dinner was expensive and not that tasty..perhaps we selected the wrong items.
The view Restaurant was full
Comfortable room and beds, ample parking The hotel has an incorrect address on the promotional material. I use a GPS to find locations. The street address for this hotel does not exist at Toledo and so I had an exasperating experience trying to find this hotel. The hotel is outside the city of Toledo on a hill in adjacent town. The address that is given for this hotel is a good marketing exercise but is incorrect and will cause problems for other GPS users.
Hotel generally excellent with views over Toledo. Food is poor value for money. Dinner portions very very small. Would not stay again or would eat out!!
The setting above the city was extraordinary. Our room was just as we had requested. Meals were excellent and service at dinner was attentive.
Very good place to stay some days. The extremely nice views from the hotel. The cost is quite expensive.
view, the wet grass outside the room. the smell of the room - lovely and clean, and good decor, lovely bathroom and great bath stuff! thank you. Very very poor information about Toledo... gave incorrect information on train times, poor map, nothing in english, did not promote night time activities in Toledo and staff on the desk were very abrupt and unfriendly. Did not make us feel welcome. Amazed that the hotel could not tell us about evening events - you should promote what is happening in the city!! it is tourism after all...!!!
The view of the city of Toldedo from the Parador is unbelievable! The parador sits up on a hill above the city and the view at both sunset and sunrise is spectacular.
Close to the old city Nice balcony at the room You could hear the next room neighbours
- location 2 minutes from bus station - hotel staff - location near main-street - a bit poor breakfast (but no problem for us)
Firs of alll, the location of the hotel is great: not inside the city walls, but very close and no trouble to drive to hotel at all. The ouners are very friendly and polite, breacfast is fresh and home-made stile.
Customer service was outstanding They should not smoke in the rooms. The room had a cigarrette smell. But the over all room was outstanding
Staff kindness, comfort Far from old town sites (20-30 min by walk uphill)
Extremely affordable; the staff was happy to help; location is great; free Wi-Fi; plenty of cheap parking, compared to other places; supermarket(s), restaurants, some shopping, and the old city within minutes; availability of items for sale at reception (water, etc). No air conditioning (during our stay), noisy guests, tiny television, no elevator, no refrigerator.
location, room, stuff, breakfast
the staff were very nice and helpful, very close to attraction size of room very small
This is a superb hotel. Directly outside the city wall of the specatacular ancient city of toledo. An absolute historical and architectural jewel. The hotel is small and exceptionally well laid out and managed. Superb service. Parking is a nightmare. Sinage practically non-existent, and the toledo police force is good at writing tickets and not much else. I parked in front of the hotel, as directed by the manager. The next day, in sevilla, I noticed a kind notice from the police under the wiper blade. Infraction: 60 euros (about $80.00 us). If you are considering traveling to the important cities of spain by car---just forget it---it is a nightmare. It took nearly two hours to find this hotel. Poor instructions. Go by train or bus. In toledo, and all other spanish towns, signage is abominable. You will get lost----often!.
we found it easier getting to the old city by walking to the multi-storey carpark and using its escalators we were only offered one cup of coffee with breakfast
situation good would like ability to control room temperatures and change bed linen - duvet to blankets etc.
Nice property, big rooms, helpful staff Location - but the hotel makes up for it with its service and quality
Beautiful hotel, very nice spacious room, friendly staff. Location not great to visit city centre, not much to do/see around hotel itself.
Super brand new hotel.Very clean.Nice room.Nice bkfst.Personnel at bkfst very kind. This hotel is a bit far from cental Toledo and too close from the Highway.With a nice terrace and couches you can't enjoy because of the noise.D'ont get a room with a river view they are also Highway view.Personnel at rception a bit amateurish.They don't even propose luggage service.
Great customer service, beautiful hotel and views, after all everything was great. It is a little far from the tourist attractions and there is nothing around it and the pool was a little dirty but nothing big.
Room spacious, terrace restaurant location lovely. Reception staff pleasant and helpful. Food truly appalling. No hot water. Service very slow and inconsistent.
The very professional staff, the huge size of the rooms and the marvelous spa
Luxurious interiors, wide spaces, very good value for money. The dinner offer was very limited and the quality of food was poor. However, the breakfast was better.
excellent service from staff distance from city centre
beautiful hotel, with fantastic bathrooms, clean, luxurious overpriced internet connection, $18 Euros for the day, and a bit out of the way
Good location although hotel was a little difficult to find. One room was below street level with a grill-type window. Very claustrophobic.
It was closed to most of the places we wanted to visit and the garage was very convinient next to the hotel. We could not reach the third floor were our room was by the elevator. the elevator only went to the second floor
Price, staff, big bed. I requested a non smoking room, but was given a smoking room.
Location No elevator to third floor so we had to pull our own luggage up one flight of steps. Overpriced breakfast.unfriendly front desk
Position, nice room, private parking Staff not always kind
Nice decoration Problems with WiFI
The location of the hotel was excellent for a two-day visit to Toledo; the whole purpose of this portion of our trip. The staff was helpful enough when asked and the room comfortable and clean. The parking option offered by the hotel was very useful.
Beautiful hotel with lovely rooms in a perfect town. If you arrive at the bus station the number twelve bus goes past the hotel - wish we'd known that! our basement room was rather smelly,though our daughters' room next door was fine. Ask for a room upstairs to avoid the problem!
Very centrtal hotel with secure underground parking. hotel staff very helpful. excellent breakfast. No room service, so it would have been good to have tea making facilities in the room.
Staff and location Plumbing noise from pipes travelling through room
the staff was gracious and helpful, the hotel and room spacious with a cool Spanish feeling. the buffet breakfast was fantastic! I have already recommended it to travelers I meet who are headed to Toledo.
Staff is friendly and location is good View from the room on floor -1 at backside of the hotel is unsightly
excellent lobby and also wonderful room , very good breakfast, too cold to eat in the breakfast room.
The room was very spacious as was the bathroom the location was good as you can get a bus and be in the cit centre in five minutesy
Hotel very comfortable and easy to drive to and find with parking available. As it is outside the old town, it is necessary to use taxi or bus as can be too far to walk in hot weather, although this is beter than staying in old town as driving and parking could be very difficult.
Good location, good value for money Needs refurbishing, clean but a little tired
Beautiful building, polite staff, good location. Nothing
Room was comfortable, although not too spacious. Staff were very helpful and welcoming. quite a way from the centre of town, but very quiet
Great location for walking to centre
Tillgång till privat garage (9 euro per dag) Inte speciellt fräscht rum, trasig tapetfog såg ut som om det var en spricka i väggen - smutsigt intryck !!
Dålig kapacitet på fritt internet
Neutralt och trevligt opersonligt. Fin utsikt over Toledo och lagom gangavstand. Kaffet vid frukosten hade ingen smak av kaffe, oberoende av om du valde espresso, café negro eller café con leche. Ha alltid med en burk nescafé om du vill ha kaffe till frukost.
Bra utsikt från vårt rum 514, parkering i hotellet.Trevlig personal. Bra men enkel frukostbuffe, långt att gå till gamla delen av Toledo. Enkelt poolområde som stängde 15 september.
Fina rum, bra standard till reapris. Det saknas möbler och växter på en del gemensamma ytor
Excellent location, great staff, modern luxury. Room was smallish, but well decorated with nice bathroom. A gem in the middle of an incredible old city. Staff very attentive and lobby and main area very impressive. No iron, room was a bit small.
The hotel was in a great location. It was smack in the middle of Toledo's old town. It was about a 5 minute walk from all the shopping and restaurants. At night the streets of Toledo are full of young drunk British men and or unemployed. It can be a bit sketchy there at night and you definitely have to watch your back. All the tourists leave during the day.
We loved this hotel. The welcome and service were warm and wonderful, hotel itself was classy but not stuffy, and everything was managed very nicely.
Within short walking distance of the Cathedral, old synagogues and other sights. Comfortable rooms; well designed hotel. Good value. Excellent local cuisine in restaurant; fairly expensive menu. When driving, hotel was very, very hard to find in oldest part of Toledo (took us 1-1/2 hrs.), with steep hills, one-way streets; people on the streets didn't know of the hotel, or didn't know where it is; or didn't know how to get there by car. GPS had nervous breakfdown. Parking in the nearby garage was expensive (17 euros/night). This was the only Spanish hotel of eight we stayed in that didn't have a computer for use of guests. They advertise a spa, but only a very small exercise room is available free to guests; you can pay for a massage or sauna.
Parking garage adjacent. Excellent beds. Quiet close-in location. Friendly, helpful staff. 5 star hotel at a good price. Park your car and walk, everything is close.
This was a very clean, classy hotel. The staff was more than helpful and it was very quiet. I liked that it was next door to a little market which allowed us to buy juice and bread in the mornings.
good location Little of original structure left. Unimaginative design. Heating of room could not be lowered
very nice hotel , excellent staff the location of the hotel is very problematic while coming with a car , very difficult to reach the hotel
The receptionists were fantastic, the bathrooms wonderfully clean and there was a pleasant feel to the place. Nice Spa too.
Nice staff at the reception desk. Very attractive Hotel with excellent Location and very reasonable room rate. A few small things that can be improved: 1) in a five star Hotel I expect at least two free bottles of water every day 2) no Kleenex box in the bathroom 3) staff was overwhelmed during busy breakfast hours. Breakfast items running out fast and being replaced only very, very slowly and after asking for them. 4) staff answering incoming calls did not make any effort to locate us in the breakfast room when an international call came in for us. As I said, nothing important, but should be improved.
Stora hotellrum, smakfullt inredda, bra läge, mycket trevlig och hjälpsam personal Nej
Utmärkt hotell med mycket bra service och läge.Bra parkeringsgarage i bottenvåningen på hotellet.Går bra att ta hiss direkt till rummet med väskorna.
comfortable room, pleasant staff was ready to help you in any cases breakfast was the poorest I've ever seen at a 3-star hotels
helpful staff, good location the decor (everything was very dark) the smell of cigarette smoke
The hotel was fairly close to the city. very good value for money. we easily found parking on the street (3 euros for 18 hours). Very good experience overall Breakfast was simple but then again it was included in the price of the room.
the closeness to the centre of Toledo, all toiletries were provided, clean & comfortable, friendly staff finding it
Great location; friendly staff and free parking on weekend. TV set in the room was too small. Cafeteria was usually occupied by smokers. Mediocre breakfast.
Excelent location just beside the old city walls, very nice and helpful desk staff, the hotel clean, cozy, nice atmosphere. Very good and cheap dinners.
Convience and location was good. The resturant noise was horrible. The noise lasted to midnight and we had a baby that needed sleep
Nice staff, good location and very clean
Simple clean hotel close to town centre The usual poor spanish breakfast. Not that easy to find by car.
Location to Toledo centre, train & coach links.
We liked the old fashioned rooms,very quirky with having to walk at different levels of the old building to get to ones room. The twin beds, we asked for a double and ended up getting a twin.
a surly,unclean experience;wouldn't wish on my worst enemy
Hotellet låg bra till, nära både busstationen och de historiska delarna av staden. Stora rena rum.
Stort och bra rum. Badrummet var däremot litet. Mycket centralt läge, men lite svårt att hitta till adressen. Sängarna var en aning hårda.
the hotel is right at the historical center
Ideally located to visit the city of Toledo. The staff was very friendly and helpful. The garage is basically unaccessible except for the smallest cars. That's not really the hotel's fault but one should be warned.
Perfect location, you can walk to all the sites. Shopping locations and restaurants are all around. Staff was nice, room was big with two bathrooms. Beds were small and uncomfortable. Free parking is non existent. If you have a small car the hotel has parking for a fee, but for a mid size and up plan on paying around 17+ euro per night to park elsewhere.
The staff there were extremely helpful and nice. They really put forth great effort to help me out. The water in the tub and sinks didn't come out if someone else was taking a shower and for a day and a half the water was brown.
Good location. Room and bathroom very small.
Great hotel, friendly staff and in the center of the city.
While the hotel it's self was ok, because of it's location on the main road, the room was very. very noisy. Only the noise.
Friendly staff, clean room. Close to the historic center.
This is a chic, modern hotel in a beautiful old building. It is right in the heart of the city, walking distance to all of the sights. The staff were very welcoming, friendly, and gave great recommendations for nearby tapas bars, restaurants, etc. There was a point when the hot water seemed to decrease. It didn't cause us too much trouble though, since it was so hot during our stay. The cool shower was refreshing. We loved this place, and will stay again.
absence of internet connections
The Carlos was smack in the middle of almost everything we knew we wanted to see, and extremely close to a bar, Ludena, which is elsewhere named as having the best tapas in Toledo, and based on our limited experience (two days) I'd have to agree. There was one waiter at dinner who was downright rude - I've only travelled to a handful of countries spanning the globe and this man was rudest of all foreign waiters I've met. He was evenly offset by an extremely nice older gentleman at the front desk, though, and generally nice staff everywhere: hence my "good" score. Please remember to tip the maid a little extra for us: she was quite good but we forgot to tip her and are very sorry for that.
The room was very hot. I would leave the window open to cool it but would find it closed when I would return. I did not complain to hotel.
Hotel Carlos V is well situated for visiting most of the town,cathedral etc.It was an easy stroll to the Zocodover Plaza.Very attractive entrance area with comfortable settees! There was quite a lot of hammering and work noises but I expect that was only a temporary problem!
very noisey all night long,both nights,
location was great. the staff was rather rude.
clean hotel and non intrusive staff: clean rooms, the elevator worked
The location was terrific. I thought it was a little overpriced
the location. we did not get the type of room we booked (got 3 single beds instead of a double) and were told that was the only room left for the night. the room was smelly "musty". the door did not shut in the bathroom. little to no natural light in the room. room was located on the ground floor in the very back need all the service & office area's. overall very, very disappointing and as it was a not refundable offer there was nothing we could do like change or cancel our booking.
The beautiful romantic settings
The hotel Abad has a very pleasing ultra modern design and is very easily accessible with free parking within a few metres - we will definitely return
The hotel is a nice base for a citytrip in Toledo. It has an original and intimate atmosphere. The third bed (for a party of three) was very basic and saggy.
Stylish small boutique hotel in brilliant location with secure parking close by. Charming characterful room. Adequate breakfast. Excellent value for money. If you like coffee then avoid it at breakfast!
Very helpful staff, nice decor and good location. The room could have had some better lighting
Location, fit for purpose, helpful friendly staff Nothing negative but breakfast bit basic
quiet, nice interior, nice design rooms small rooms, dark because of small window
Very sweet woman at the front when we arrived, spoke english, but also responded in Spanish when I spoke to her. Location was great. Double paned windows kept out the noise. View was very nice. Room was nice sized and very clean. Wifi worked great. Breakfast was spendy and the coffee there was bad. But there were several places within walking where you can get breakfast for under 3 Euros each. For that reason, I don't understand why it was so expensive to get the breakfast at the hotel. It was 8 Euros a person and it wasn't super fancy.
The situation, the lounge and the bedrooms The hotel did not inform guests until it was too late that meal times had been altered for the New Year, which meant that most guests went without dinner.
Very nice views The hotel is a long way from the centre and sights of Toledo. It has limited facilities no bar or cafe open all day. Dinner menu was restrictive and breakfast was overpriced. No free WiFi throughout hotel but expensive voucher. Layout of hotel very noisy from floors above. On the whole overpriced and not a hotel to be recomended for the tourist to Toledo
Nice location, with good view of Toledo and within walking distance ot old town
There was a wedding banquet just above our rooom and the noise was horrific!!!!!!! We called reception and they apologised and told us the wedding was coming to an end soon. I think staying on the 1st floor during such events is a no no and the hotel should at least, warn the guest. Also the room service/ restaurant was really expensive and I found the food to be very basic.Not worthwhile!
The view The fact that they I broke my foot when tripping over a loose board outside their front door.
We received an upgrade upon check-in, so our room opened up onto a big veranda with chairs and tables. It was a great bonus. The beds were more comfortable than your standard European hotel and the views from the hotel were breathtaking. There is no free WiFi in the rooms, although there is WiFi in the lobby. Breakfast from the restaurant was very expensive ($15), and a lot of the services were closed since it's the off season.
Location and the staff. Arnljótur Arnarson. We bought standard room with king size bed for 3 nights paying 90£ per night. Buying room in 4 star rated hotel you don´t expect to be put in a celler. In a room with small window faceing a wall. This room 114 should be priced down a lot. When we complain we were informed that the hotel was full, but we could try to talk to the staff the day after. In my opinion should the staff, if they care about their customer offer them to change roomms, and in my mind giving a discount, when they knew about our wish to change from this 114 celler room.
Very comfortable hotel with a very good in house restaurant
Ideal location for a city in Toledo. The city bound bus pass the front entrnce about every hour. Facilities good. The restaurant offers a menu suitable for European travellers. Bar srvice is limited but the free room mini bar facility is a suitable alternative.
Hotel rooms were nicely appointed and the view from the private balcony was great. It can be quite noisy. We were able to hear neighbors and people in the hallway as if they were in the room.
Nice new hotel with lots of Spanish character. Quiet location out of the city and on very convenient bus route. Free parking. Breakfast was expensive if not included already in the price.
Hotel was in a lovely location with a balcony overlooking Toledo. Staff were extremely helpful & spoke good English.