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the location. we did not get the type of room we booked (got 3 single beds instead of a double) and were told that was the only room left for the night. the room was smelly "musty". the door did not shut in the bathroom. little to no natural light in the room. room was located on the ground floor in the very back need all the service & office area's. overall very, very disappointing and as it was a not refundable offer there was nothing we could do like change or cancel our booking.
absence of internet connections
The Carlos was smack in the middle of almost everything we knew we wanted to see, and extremely close to a bar, Ludena, which is elsewhere named as having the best tapas in Toledo, and based on our limited experience (two days) I'd have to agree. There was one waiter at dinner who was downright rude - I've only travelled to a handful of countries spanning the globe and this man was rudest of all foreign waiters I've met. He was evenly offset by an extremely nice older gentleman at the front desk, though, and generally nice staff everywhere: hence my "good" score. Please remember to tip the maid a little extra for us: she was quite good but we forgot to tip her and are very sorry for that.
Hotel Carlos V is well situated for visiting most of the town,cathedral etc.It was an easy stroll to the Zocodover Plaza.Very attractive entrance area with comfortable settees! There was quite a lot of hammering and work noises but I expect that was only a temporary problem!
clean hotel and non intrusive staff: clean rooms, the elevator worked
very noisey all night long,both nights,
The location was terrific. I thought it was a little overpriced
location was great. the staff was rather rude.
The room was very hot. I would leave the window open to cool it but would find it closed when I would return. I did not complain to hotel.
Great location and friendly staff. No WiFi internet and internet access not free. ALso beds are always twin rather than double in Spain !
Our room had a balcony and chairs with a view of the rooftops - great for a glass of wine. Beds were comfy and breakfast was plentiful. Room architecture felt medieval with the heavy wood doors and red accents, definitely fit Toledo! I would recommend this hotel. Nothing.
We had a corner room on the 2nd floor that gave us a great view of the plaza and a nearby street from our balconies. We especially enjoyed watching the people on the plaza going about their daily lives as well as the two demonstrations that took place during our stay. The hotel was conveniently located so we could walk to all of the attractions that interested us. The staff was friendly and helpful. They answered all our questions even though we speak no Spanish and they sometimes had to struggle to understand us. WiFi was a bit weak in the room. It was faster in the lobby.
Location of hotel next to the Alcazar was fantastic. View from balcony was superb. Hotel was, in my opinion, not of a four star standard. Hotel was adequate in all respects but room was "tired" and needed brought up to modern standards.
parking garage was close by located at the top of a major hill so walking could be a problem for some
Location & kind staff the room was not equipped with a minibar
very good location
Interesting hotel in a good area Smoking allowed in the adjoining bar
we really enjoyed our stay at the hotle, the reception staff were very friendly and accomodating. Our room over looked the city and having a balcony was an added bonus. Location was excellent. We would definatly recommend this hotel.
Loved the old-world style and was particularly impressed with the dining area/restaurant in the cellar which had the feel of a mediaeval dungeon.
The location was perfect in the downtown area The room was beautiful and spacious and very clean. Parking next-door was very easy, and was discounted from €20 to €14 for hotel guests. The front desk staff was very helpful in planning our tour through the city, as well as with any questions about our stay. The room was air-conditioned, although it was a struggle to keep the room cool. The temperature outside during our stay was 108°F,
This is a chic, modern hotel in a beautiful old building. It is right in the heart of the city, walking distance to all of the sights. The staff were very welcoming, friendly, and gave great recommendations for nearby tapas bars, restaurants, etc. There was a point when the hot water seemed to decrease. It didn't cause us too much trouble though, since it was so hot during our stay. The cool shower was refreshing. We loved this place, and will stay again.
Mycket trevlig portier. Hyfsat språkkunnig (engelska). Hotellet var mycket centralt beläget och hade garage. Vårt badrum var trångt. Hotellet kändes något skamfilat, men ändå OK pga byggnadens ålder.
Hotellet ligger utmärkt I centrala Toledo med närhet till allt och uppfyller alla krav man kan ställa för priset. Möjligen bör förare av bil varnas för tillfartsvägarna I staden Man fick fälla in backspeglarna- nästan Utmärkt ide med detaljerad prislista på frukost . Nej
Convience and location was good. The resturant noise was horrible. The noise lasted to midnight and we had a baby that needed sleep
Great location; friendly staff and free parking on weekend. TV set in the room was too small. Cafeteria was usually occupied by smokers. Mediocre breakfast.
the closeness to the centre of Toledo, all toiletries were provided, clean & comfortable, friendly staff finding it
Excelent location just beside the old city walls, very nice and helpful desk staff, the hotel clean, cozy, nice atmosphere. Very good and cheap dinners.
The hotel was fairly close to the city. very good value for money. we easily found parking on the street (3 euros for 18 hours). Very good experience overall Breakfast was simple but then again it was included in the price of the room.
comfortable room, pleasant staff was ready to help you in any cases breakfast was the poorest I've ever seen at a 3-star hotels
Location to Toledo centre, train & coach links.
helpful staff, good location the decor (everything was very dark) the smell of cigarette smoke
Nice staff, good location and very clean
Simple clean hotel close to town centre The usual poor spanish breakfast. Not that easy to find by car.
the hotel is right at the historical center
Ideally located to visit the city of Toledo. The staff was very friendly and helpful. The garage is basically unaccessible except for the smallest cars. That's not really the hotel's fault but one should be warned.
Perfect location, you can walk to all the sites. Shopping locations and restaurants are all around. Staff was nice, room was big with two bathrooms. Beds were small and uncomfortable. Free parking is non existent. If you have a small car the hotel has parking for a fee, but for a mid size and up plan on paying around 17+ euro per night to park elsewhere.
Friendly staff, clean room. Close to the historic center.
Good location. Room and bathroom very small.
Great hotel, friendly staff and in the center of the city.
The staff there were extremely helpful and nice. They really put forth great effort to help me out. The water in the tub and sinks didn't come out if someone else was taking a shower and for a day and a half the water was brown.
While the hotel it's self was ok, because of it's location on the main road, the room was very. very noisy. Only the noise.
The staff was incredibly friendly and the breakfast was more than adequate for the price. The walls were so thin. We could hear our neighbor's conversations through the wall and someone getting sick at about 5am. Bring earplugs to get sleep.
Hotel is OK, rooms are small but people is very nice
The position of the hotel, central for visiting the sites It was a little noisy internally , the walls must be quite thin and our room was positioned between two bathrooms and we could hear the people in the adjacent rooms showering ect., However the position negated these problems
staff was accommodating and provided other information regarding the city
Welcoming and very centrally located.
Good location - spacious rooms
The helpful staff Noise
The location was perfect. It was right off the main square, but not noisy. The location was great. It was right off the main square.
The reception staff were a little abrupt, however, we enjoyed our stay at Hotel Las Conchas. It is convenient to everything. no
The location was great, right in the heart of the city. Close to shopping and all attractions
perfect location, friendly staffs,clean room.
The best location in Toledo for sites, shopping and restaurants. Clean rooms and great value. No elevator on ground floor.
Very central, nice people at the reception. A bit noisy (TV in the other rooms).
Just half a block off the Plaza Zocodover, this could hardly be more conveniently located, and the staff is very cooperative and welcoming. The top-floor terrace, large if bare-bones, offers a rooftop viewpoint on Toledo. There is a flight of stairs and then some before you reach the elevator.
Comfortable air conditioned rooms, excellent value, nice staff, right in centre of the old town of Toledo
Hostel Centro is in a fantastic location, and is ideal as a base for exploring the city. The room was clean, simply furnished, and perfectly adequate. As the lift starts at the first floor, I would not recommend this hostel for those who have mobility problems.
how clean was it and its location there was no breakfast
Good location, easy to access Poor ventilation
The people at the desk were amazing and very friendly. They took the time to help with everything and took interest in who was staying there and looked forward to having us back.
Stort och bra rum. Badrummet var däremot litet. Mycket centralt läge, men lite svårt att hitta till adressen. Sängarna var en aning hårda.
Hotellet låg bra till, nära både busstationen och de historiska delarna av staden. Stora rena rum.
All four of us agreed on the fact that on our journey Hostal Sol was the best offer from value/price point of view. The surroundings have a romantic component with the castle right above it. Everything we were interested in was close. Next time we would choose Hostal Sol again. And by the way: we went to Toledo by accident, but now I say that this city is a must see. During our journey we were used to have free wi-fi. The hostel does not have, but you can go online in a place really close as the receptionist guided us there.
we liked the location, very friendly staff, contemporary interior design, cleanliness, ability to park our car in the garage nothing
Very friendly staff and good localization. Rooms were clean and the space was ok.
Very good location, nice staff, good rooms, close to everything you need to see in toledo! i would stay there again!
The location is amazing, right near Puerta del Sol and there is a great little cafe nearby with porras and hot chocolate.