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The location, the look of the bungalows, free WIFI and DVDs. Not very varied choice at breakfast, not enough sunbeds.
This hotel was by far the best experience ever. From the check in to the check out everything was perfect. the setting is amazing, the pool villas are very tastefully decorated, and just perfect. Breakfast wasnt as big as other chain hotels would have, but everything is made inhouse from the jam to the bread and is very good. there is nothing negative to be said about this hotel!
Good location if you like Ko Chang, nice pool, great staff and proper food. Small beach, not suitable for kids.
The resort is truly beautiful and relaxing. The hotel staff were really great and accommodating. The rooms are lovely and private.
Our bungalow location was right on the beach. The food at the restaurants was good. The amenities are all great: we used and had good experiences with the transfer service, the spa and the complimentary DVD collection. The staff was friendly and helpful. I guess the only downside is how far the hotel is from Bangkok and how long it takes to get there, but that wasn't even too bad since the van has a DVD player, you get to see more of Thailand, and you can stop for food or bathroom breaks.
food terrible staff just ok, room a/c was not controllable we froze or sweat tv 1 English st. not to stay again. this hotel has everything to go and be 5 star but its not manage right and service with the right zest. I could run this place with no prob the view that's it!