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We stayed at the Sofitel on our honeymoon. The entire staff went above and beyond in welcoming us and making it a very special three days. The hospitality and service were wonderful. And of course the location and view of Vienna cannot be matched!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Cool bar, very nice staff Sticky furniture, Plastic degraded, supposedly will be renovated next year.
It was lovely hotel, modern rooms, amazing river view, smiley, friendly, helpful staffs, they did upgrade my room, thanks for all staffs. NOTHING
Staff. Superb staff. It is rare in Europe to receive hospitality like this. 100 stars to them. Special thanks to night manager, missing his name. Austrian guy. Little heavy. Just perfect. I wish there was a swimming pool.
The sky lounge is wonderful
contemporary, clean, lots of amenities, complementary water and juice, free internet, close to u-bahn station (schwedenplatz) and short walk to center of city room was bit small and layout was awkward for those used to american hotels.
Nice modern hotel with wonderful staff.
The service, the staff, the room with its wonderful bathroom & the view, the view from the 18th floor restaurant & cocktail lounge. The location would have been better if it were on the Ring Strasse where the Ritz Carlton &The other 5 star hotels are located. A beautiful boulard near all the high end shopping &The Opera House.
great overall design, Restaurant & bar at 18th floor -
Utmärkt service, trevlig personal. Stort rum med alla faciliteter. Bra frukostbuffé. Läget bra med bara några minuters promenad till centrum men ändå lugnt.
Lugnt läge, och nära till centrala delarna av Wien. Serviceminded personal. Gratis internet. Mycket bra rum. Stor omfattande frukost för alla smaker i en vacker miljö.
Excellent breakfast, nice staff and close to public transportations.
Trevligt bemötande och fin frukostbuffé. Bra läge för promenad till Stefans-domen. Rekommenderas. Grispålägget hade för mig en underlig smak. Jag tror att grisarna fordrats på opassande mat såsom fisk och ej ex. potatis
Rent och fint badrum. Bra med persienner och mörkläggningsgardiner. Bra och rilig frukost i trevlig matsal. Mycket hårda och smala sängar. Ljudisoleringen kunde vara bättre för att minimera störande nattmusik (Lördagar?) frrån resturang samt dubbeldörr mot korridor (högljudda gäster)
I was renoved Be carefull it is not hotel it's a hostel. 95 % young betwen 14 to 20 ages. We did't have hot water for 12 hours. Don't make a check in late because most of the rooms are in terrible condition. I asked to call a mini bus to the airport and they call taxi. They didn't care about it. In summary a very bad experience
Personal var mycket vänlig och hjälpsam. Bra, centralt läge, mycket bra frukost.
Trevlig personal både i reception och övriga. Bra läge, trevliga rum,underbar frukost,prisvärt.
Hotellet låg mycket bra till för att nå kongresscentrum och centrala Wien. Trevligt välkomnande i receptionen. God frukost med uppmärksam personal. Tyst rum mot gården.
Vänlig personal och god service. Fick fel rum vid ankomsten. Byttes dagen därpå till den beställda kategorin. Värdeskåp fungerade icke och kunde ej repareras!
Hemtrevligt charmigt hotell. Alla i personalen jättetrevliga hjälpsamma och personliga. Familjärt. Hög kvalitet på frukosten. Utmärkt läge. Ett hotell man gärna vill återvända till.
Lugnt och bra läge nära Praterstern (u-bahn, s bahn, spårvagn). Sov med öppet fönster och stördes ej av omgivade trafik o dyl. Bra sängar, Helt OK frukost. Vi blev uppgraderade utan extra kostnad till "style"-rum (högsta nivån). AC-på rummet som fungerade effektivt.Trevlig och hjälpsam personal i receptionen. Har inget att klaga på.
Hyffsat nära till city, ca 15 min gångväg. Mycket trevlig och hjälpsam personal. Nära till kommunikationer och nöjesparken Pratern. Bra med air condition vilket behövdes då vi hade ca 30 grader varmt ute. Frukost helt ok men kunde vara bättre. Fil och yoghurt var inte kall utan rumstemperarad och kändes därför ofräsh.
Totalt sett mycket nöjd. Bra frukostbuffé. -
Utmärkt närhet till tunnelbanestationen. Endast några hundra meter att gå. Fräscht hotell med utmärkt och riklig frukost. Nej
Fantastiskt bra hotel i lungt område, nära till kommunikationer. Stora, rena rum, utmärkt frukost med bekväma tider
the hotel location was very good with easy access to puplic transport and the hotel staff was extremly helpfull no
That the location was right along the Danube, the outdoor pool was clean and cool, and the workout facilities/hot tub were great Most everything else we did not like - the staff was inexperienced and rude, not able to answer our most basic questions, the air conditioning didn't work very well and it definitely did not live up to our expectations....especially for the price.
The situation was ver pleasant, and the food in the restuarant was excellent No
Big spacious room, very fast elevator. Airport bus shuttle stops before the hotel, very close to Ernst Happel Stadium. Coffee and Tea making facilities. Small noisy elevator (room service?) in service room next to our room made noise during nights and early morning. I had not expect this in a hotel like this.
room was little big and the the staff is helpful, cleanliness the hotel is 15 min. from near U station and the way from hotel to station is frightening at night
Everything was perfect! Spacy room, beautiful view over the river and all what I need to relax! slow check-out - be prepared for long waiting in the morning
location close to saturn center Cleanliness , the rooms provided to us are very dirty and stains all over the beds and carpets. The staff are not helpfull when I asked to change the room especially the lady on the desk.
clean and quiet hotel in peacefull area bit outside off the center.center is anyhow easily reached by tram or hotel´s shuttle service. good dining by donau. information about using the saunas and spa could have been more clear allready at entrance off the spa. swimmingsuits could have been available as there is no sauna only for men. ( only ladys and mixed )
the room is big because we got a promotion price, so the hotel gave us a poor quality facilities, no kettle, no washcloth, no enough slipper
The location was great. The staff was a mixed bag Some of the reception staff was not helpful- didn't provide all the necessary info or held back/have misinformation. Weren't able to give proper directions, didn't seem knowledgeable and didn't try to go out of their way.
The hotel was nice, the staff is high qualified and ready to help. The service level is very good. The hotel is situated far from the city centre, but there is a shuttle bus between two Hilton Vienna hotels (from our hotel to the hotel in the cnetre and back). It's very good for the people, but the only not very good moment, that the bus is too small (8 persons only) and there ia a problem to reserve seats there every time You want. All other services offered by the hotel were good.
Mycket bra personal som tog hand om mig och mina personliga behov. Proffsiga Man hade inte koll på att det inte fanns trådlöst internet på ett rumsplan. Där fanns bara kabel.
Good breakfast, quite close to city canter and metro station. Clean The room was hot and windows was only openable a little tiny bit. Air condition turned off "because it was winter" (in september) and the manager refused to lend me the key to open the window fullt
Bra frukost Trevlig personal Nära till U bahn och Strassenbahn Nära till gamla stan
Mycket vänlig kundservice ganska dyrt med tanke på att det inte var något utöver det vanliga
Mycket trevlig och hjälpsam personal med inriktning på service och vänlighet.Snabb service. Prydligt, rent och fräscht överallt. Trevligt ljust rum. Skulle gärna bo där flera gånger. Fanns inget annat negativt än att behöva lämna hotellet för hemresa.
Clean, friendly, and convenient. The buffet cost for adults seemed a little high - $18/person.
New renovated part of the hotel is really nice, friendly staff t the reception. sauna and gym facilities are used in old part of the hotel which not in best condition, for sure not 4 stars services.
1)Head manager took my cramessereously and tried to fix them. 2) Most guestrooms had their terrace I booked this hotel because the hotel information showd that a wireless LAN was available from guest rooms. But it turned out that I could use wireless LAN only at the hotel front.
The hotel is close to Nestroy subway station, in a very good location (15 min walking from Stephanplatz),clean rooms, new furniture (the hotel was opened in the previous week of our arriving) Due to the fact that the hotel is new opened and the interior not fully functional a lot of workers are walking around and knock at the doors all the time disturbing the customers.After the hotel will be fully functional definitely will be a very good place to stay for city trips and not only in Wien.
Breakfast, room interior, connection with the city center. Staff service at the reception desk.
goood conection with metro stations for city center , big and comfort room eqwiped with safe deposit box and total eqwiped bathroom , on each floor smoking terace
Brand new, clean room. Very cool bathroom. Good and spacious. Not much wardrobe space for hanging. Hotel staff not as friendly as they could be.
Although is relatively closed to the city center (15-20 min walk), there's nothing around the hotel.
really god value for money that we spend there for accommodation. There is just few details the WiFi doesn't work but we get the cable for connecting to Internet and it was fine. cleaning service was not really 100% but i have no problems during the stay. Cheep mini-bar.
My stay was, as a whole, excellent. The location is as good as you're going to get without paying hundreds of euros. Metro station is 1 block away and takes you downtown in less than 5 minutes. The hotel is brand new (opened Dec 2009) and rooms are very nice and spacious, especially for Europe. Front desk was very helpful and accommodating. Next time I'm in Vienna, this will be the first hotel I'll look at. They mention a "fitness center" which really is not a "center", only 2 cardio machines and 1 weight machine. Not bad at all, but I wouldn't advertise as a "fitness center".
Nice room, comfortable bed, easy access Wireless Internet did not work as expected/"promised" in the literature.
Det var ett mysigt hotell men med trendiga/romantiska hotellrum. Mycket prisvärt! Det tog oss cirka en kvart att gå in till de mest centrala delarna av staden!Rekommenderas starkt
slitet yttre, härligt renoverat på insidan inget laundry service
Nyrenoverat bra rum, kylskåp Ej AC, oljud från frukostpersonal tidigt på morgonen,
Bra läge, nära till centrum, Mycket vänlig och hjälpsam personal. Nej
We had no time to spend in the hotel but I have an impression of very, very polite staff. My very first impression was that we are in the wrong place and should leave. The reason was the receptionist whose attitude was somehow discriminative. The look he gave us was not alright at all but we were too tired, and also we felt offended. He then put us in a wrong room for non smokers, with a single bed (we wanted separate beds, smokers) and with all our luggage we had to go down again and swallow our pride to accept the attitude of this male receptionist. With five words - I felt guilty I am not gay (!!!!!)
LAN connection in the room didnt work properly
the room was confortable the situation is not as centric as they say
Breakfast was well organised. Hotel staff were very polite. Explanation about hotel location considering underground station should be a little bit better.
clean and comfortable hotel, close to the underground and Prater. -
The morning breakfast was awesome.
Clean rooms with en suite bathrooms were excellent. Bedroom furniture was comfortable. Liked the electronic safe in the room too. Buffet breakfast was plentiful and delicious. Hotel very convenient for underground trains and the Austria Centre. With the exception of my non-smoking bedroom, the entire hotel was full of cigarette smoke. As a non-smoker I found this disgusting. I spent the entire week with a blocked / runny nose as a result. The situation is as it used to be in the UK: smoking and non-smoking areas are separated only by a sign on the wall, which means that one is constantly a passive smoker. Foul.
Booked the room for my parents. Good value for the price, reasonable location, friendly staff.
the comfort, everything......locationa, all....
Cleanliness of the room
Good location, nice staff, rooms are clean, good value for money The kitchen is not large and was sometimes crowded during breakfast
Price Comfort of additional sofa
Clean, well maintained, staff nice. Although, clean and comfortable, poor lighting, no tub, small bathrooms and no A/C. We were there when temps raised to 90 degrees F, and went to another hotel.
Hotel is well located (15~25 minutes walking from alll major attractions) 4 minutes from u bahn station. rooms are clean and practical, minimal amenities. Hotel's own parking (20€/day), convenient but not cheap. WiFi free but slow, enough for work or minimal usage. Practical, convenient, very good value. recommended. The Meininger is a fair deal, no compaints. Consistent good value.
Room was imaculate. Very quiet hotel, although with many people no sound could be heard when in the room. Great comfort. Breakfast was not included in hotel rate, and it would cost extra EUR 13- for a single breakfast. Didnt have breakfast there but definitly not worth it, for that money you could have breakfast in the center in one of many expensive Viennese Cafes
the hotel was nice and i faced no problems.
Comfortable beds N/a
Not very easy to reach by public transportation. A new stop of the metro will be however soon opened very close to the hotel.
Very good location, next to metro station. Very calm region. The staff of the hotel very kind. Rooms new and clean. I would recommend this hotel to whoever comes in vienna for whatever reason. Expensive breakfast.
problems with the bill, useless/rude staff, prostitutes around the hotel
Hotel nis very clean No breackfast
The location is good, the rooms is bright and clean and have a nice view you can find all you need. Very recommended. No bellman to help you with your luggage.
The moquette on the floor and the cordiality of the receptionists Nothing
very near to Prater, new furniture, modern hotel I didn't really like the absence of WI-FI in the room.
Free access to 24hr gym. Very helpful and friendly staff with excellent English. Rooms were very large
Staff were friendly and very helpful when recommending restaurants and describing the city layout in relation to the hotel. 16 euros for two gin & tonics is expensive.
The staff were friendly, the room was very spacious clean and comfortable. It felt safe. Very near public transport and amenities. Easy to get to. The breakfast was a little overpriced at €12 as it was pretty basic. the dining area was a little noisy
The staff were excellent and the room was very clean, tv was very good with the films on demand for free
Big room. Clean hotel.
A big luxury room with all comforts near a metro station!!Perfect! Nothing bad.Everything was perfect!
It is close to city centre and conference center, close to the subway (10 seconds walk). The room are very clean. The triple room include one double bed and a single bed, instead of other hotels who provides twin beds and single bed. so they provide one supplementary bed on the floor on demand, but then there's few space left to be 3 in the room.
The room is very spacious. The staffs are friendly.
Very close to the subway station and 1 stop away from the prater park or uno city. Room is very spacious. It takes quite a while from the highway to get to the hotel.
very good bathroom, bar in the room (with microvelle)
Vänlig personal familjär stämning och ombonat.
Närheten till city Attityden och att man inte sågs som en gäsr, utan ngn som utnyttjat erbjudande... kändes som om andra gäster behandlades bättre. Ska ingå samma typ av frukost service så att man känner sig välkommen
Mkt bra läge! Väldigt nära tågstationen o gångavstånd in till "smeten". Bra o serviceinriktad personal. Mysig liten uteplats/trädgård att äta frukost eller ta en drink på. Frukosten var ganska basic, inte riktigt värd pengarna.
Allt fungerade bra Ganska litet rum och lite trångt badrum.
Bastun var utmärkt efter en kall och regnig dag! Nej.
The hotel is within a walking distance from the city centre (app. 30 min), Kunst Haus Wien and Hundertwasser are app. 1km away, the central railway station is within walking distance, and the metro and the tram are practically on the door step. The parking is easy (tho on the dear side ~12€/day, but only during the week). The staff are super friendly. The curtains could be washed and the carpets replaced by the wood.
friendly staff, quiet area, easy to locate
the lovely staff not value for amount paid
The room is massive, way bigger than you can comprehend from the pictures. Wifi works great, TV has enough channels and the subway station is only 3 mins walking away. The room is clean and cozy. The furniture and decor is clearly dated. There are rugs all over the place, most of them clearly in need of replacement. However, this is an aesthetic issue, otherwise the hotel has strong value for money!
even day faces at the desk seemed to change every half day, each staff has been extremely helpful and friendly; keen to facilitate our discovery of Vienna friendly suggestion for improvement: adding bedside lamp(s) would be great
Good location, close to the train station, and there is a supermarket beside, clean and beautiful room, and you can have beakfast in their beautiful courtyard.
Location of hotel, nice lobby, friendly staff expensive parking on the streets around the hotel
Friendly staff, very helpful and welcoming. The hotel is spotlessly clean. Very nice lobby. Well furnished. Free wireless internet. Some fresh fruit at breakfast. The only caveat would be if you are a light sleeper, as the walls are quite thin. Also, the hotel faces onto a reasonably busy street, with a tramline running along it. As there was no AC in the room, and it got quite stuffy, this might be an issue in the summer if you had to sleep with the window open.
Great boutique hotel close to train station. The breakfast was amazing!!
good location, easy accessibility the cleaning lady woke us up at 8:20am with terrible noise, trying to get into our room 5times, which made our stay very unpleasant.
The beds were comfortable. The room - too small, too noisy, bad quality (it must be renovated, especially the bathroom). Maybe there are better quality rooms but no. 212 does not meet my expectations. In addition, a
The friendly and helpful staff went out of their way to help.The location of the hotel, although a little bit out of the centre of town,was never an issue as the public transport in the area was A1.The immediate area around the U bahn station has some vagrants hanging around but they never seemed to bother anyone and the presence of a police station across the road should but even the most nervous at ease. All in all a great hotel for the money. Nothing to do with the hotel but the yellow bus sightseeing company didn't seem to conform to the usual punctuallity you come to expect in Vienna