Hotell i Wien nära Hernals 

Plus: The place is family-owned and they very personable and reliable. I had a letter sent to them and they kept it well for me.

Minus: I booked a room for 3 people. We want to have 3 real beds, not a sofa bed. I was comparing for this one to a similar listing. Jaeger's listing says it has a double bed and a single bed, whereas the other listing has a double and a sofa. I picked this one because of its single bed over a sofa bed. When we arrived in the room it came with a sofa bed. When I reported to the owner she apologized and that was all. In my opnion there are much more she could have done for us. Afterall, it wasn't fair I deliberately pick their hotel for what they listed and it turns out otherwise.

Plus: Nice hotel. A bit off the beaten path, but good public trans.

Minus: The desk clerk recommended a restaurant that, well, just sucked. The way she spoke, I'm sure she recommends to everyone (in return for a kickback free meal for her family every week). Not a good practice.

Plus: Staff very well trained and very kind, very clean, excellent breakfast, superb garden. Located in an area with access to many means of transport, it is easy to reach the city center

Minus: Nothing

Plus: Quality breakfast. A variety of fresh bread. A wide range of sauces and creams. Good coffee. Breakfast in a beautiful garden. A very clean room.

Minus: A few kilometres from the city centre, but public transport facilities very near the hotel.

Plus: We stayed in the triple room which was spacious and just right for a family. The beds were very comfortable. Breakfast in the garden was delicious and being able to soak in the bath after a long day of sightseeing in Vienna was a bonus. Quiet, lovely hotel, 15min tram ride from the centre.

Minus: The room was air-conditioned but a duvet on the beds is not ideal in summer.

Plus: I like the eggs being prepared to your liking. I also enjoyed the quietness of the hotel in comparison to the location. Beer and alcohol is served from reception and is priced reasonably.

Minus: The only thing that I did not like was that my room was darker than I like it to be but not all rooms were like this.

Plus: They were very helpful in all aspects of our stay and great about accommodating our 2 teenage children. I would highly recommend this hotel.

Plus: Helpful staff, although when giving directions they need to be more specific

Minus: Location. I thought when I booked this Hotel they were in the City Centre and they were not. Need to provide wash clothes and top sheet for the beds as the duvet becomes VERY HOT during the night and we threw it off during the night. We had a small bag of laundry done and cost was $122 Euros or almost $143 UD$'s. We hand carried to the staff on Friday and they said it would be ready on Saturday. It wasn't done until Monday. We needed clean clothes ASAP, not Monday. The delay was unaccfeptable and the price outrageously expensive.

Plus: Very friendly staff

Minus: Everything was good

Plus: Our room was spacious and very quiet despite facing the road. Breakfast was excellent as were the staff. Although situated some way out of the centre public transport connections are excellent. We bought the 72 hour and 24 hour tickets which made hopping on and off trams, buses and trains really easy.

Minus: Allow lots of time if taking a taxi back to the airport at 4.00p.m. Our journey took 1.5 hours whereas we'd expected around one hour so it was a bit stressful. Can't blame the hotel for Vienna's traffic though. In retrospect we might have been better to take the train.

Plus: very good

Minus: anything

Plus: really it was very nice hotel staff were friendly tram few steps from hotel rooms were clean and comfortable thanks

Plus: Breakfast and staff ok.

Minus: Room it was more likely 2 stars,very dated and the shower unpractical(avoid the top floor rooms)!!! Too far from the centre!

Plus: Convenient for getting into the city by tram. Good prices. Good breakfasts. Helpful staff. Just what you need for a simple base for seeing Vienna.

Plus: Rooms clean and close to public transport

Minus: Not close to city centre, at least 30 minutes walk

Plus: There was a tram stop opposite

Minus: The noise. The walls of the bedrooms are paper thin. You could hear a gnat pass wind in the adjacent rooms and as for any bedroom games of rumpy/pumpy lets hide the sausage, one may as well have been in their bedrooms as well. Conversations in the corridor outside were clearly heard. The noise would prevent one from getting to sleep, wake you at 2am or any time from 7am.On arrival my wife cleaned hair from the bathroom sink plug. Who in their right mind gave this hotel a 4*. I have stayed in better two star hotels. Please before anyone dismisses this review as nasty, I always try and see the positive and have NEVER given such a disparaging booking.com review. When we suggested on check-out that maybe some signs reminding guests to keep the noise down after 10.00 pm may be helpful, it was as if we had suggested that Tonga had a chance of winning the Rugby World Cup. On making my booking I had asked for a quiet room. I’m sure no such thing exists at this place.

Plus: The staff was very friendly. Breakfast was awesome!! Near to alser strabe underground station. The room was quiet as requested. Also, after check out you have the option to leave your luggage there.

Minus: The room could be cleaner. Overall, the hotel was very clean, but we have asked for amenities because they forgot to add more when they cleaned the room. We stayed 4 nights and the sheets were never changed. The towels were changed every day.

Plus: På väg ner i Europa, snabbokat för genomresa. Kommer till ett trevligt hotell med suverän personal, som dessutom bjöd på en öl.. som var väldigt god efter många timmars bilkörning...

Plus: Det som jag gillade mest var inomhusbassängen, ett stort plus! Gymmet låg i ett rum nära bassägen. Gratis frukt och vatten varje morgon plus klubbor till barnen. Väldigt nära till tunnelbanan.

Minus: Inget!

Plus: Welcomed. Great breakfast 5 mins on tram 44 from centre.

Minus: A restaurant on site and tea/coffee facilities in the room

Plus: Hotel's location is great. With 44 tramline it is really easy to reach main center (8 minutes). Hotel is in front of the tramline station. Breakfast is amazing. Healthy and good food. In cafe ( breakfast Buffet) Gülten, and in reception ( receptionist) Yana, and belboy was so helpful. They solved our problems.

Minus: Bathroom was too small and my room was close to elevator. So it was noisy. At the breakfast buffet there is a hot water machine for tea. But it didn't work properly.

Plus: The Breakfast was super with a perfect blend of English and Continental choices on buffet basis. The rooms were very good with aircondition and plenty of toiletries. Above all the staff were very helpful and went out of their way to meet our demands. All this and more for a very reasonable price.

Minus: It would have been much appreciated if rooms had a coffee making facility.

Plus: I emailed this hotel before I visit and they accepted my requests.

Minus: I bared used gym and swimming pool, but I seems not good condition

Plus: Var mycket trevligt rum. Ett trim från centrum. Personalen var fantastisk. Skulle komma tillbaka igen.

Plus: Very good breakfast, clean and comfortable hotel with excellent location.

Minus: The staff was not very kind, everything else was ok.

Minus: Young man at reception

Plus: Good price

Minus: There was a smell in the room. The breakfast was not good.

Plus: Åt bara en gång, bra.

Minus: Värmen i hissen hahah annars bra.

Minus: Väldigt kvavt inne på hotellet

Plus: The location is good - the city center is within walkable distance. The room has the balcony with the great view on the city, friendly staff. The hotel has the cheap parking which is great for this area of the city.

Plus: If you would like to stay in Vienna/Hernals, it is value for money, with an easy access to public transportation.

Minus: The staff did not check the unpolite guests' parking. There were three places in the garage in the evening, which were not available, because 3 cars were blocking their neighbouring parking place!

Plus: Good location

Minus: Very hot in a room and all hotel. No ventilation

Plus: Cheap hotel with a parking place and breakfast not far away from the city center. Clean and acceptable room.

Minus: I saw a cockroach in the women’s toilet near the reception.

Plus: The breakfast was exceptional - great choice of everything - eggs, sausages, cheeses, ham, cakes, different types of bread and spreads, fruits and vegetables, good coffee. The lady taking care of the breakfast was friendly and did a great job. The location is quite good, short tram ride or a bit longer walk and you're in the city. The hotel has special rates for the street parking (our car didn't fit in the hotel's garage due to roofbox).

Minus: The receptionist at our arrival was super unfriendly, barely looked at us and was watching tv over our shoulder. The shower had quite a lot of mould, the mattresses were way too used and uncomfortable, you could feel the boards under the mattress.

Plus: location is so good near to the underground

Minus: no air-condition no fridge on the the room

Plus: Nice clean hotel

Minus: Nothing

Plus: Friendly and helpful staff

Plus: good location and with near the square center.

Plus: I loved the comfort and the cleanest of the bathroom, same with the beds. Great hotel, highly recommended and the was everything you may need.

Minus: Nothing

Plus: Friendly staff.

Minus: Place was hot. We ended having to request a second fan for our room. Room old and aged. Looked very dinge/dirty. Location near construction zone so it was hard to get taxi to find us promptly. A few times taxi had to reroute to get to the hotel which cost us more. The breakfast was ok. I advise that you better be there on time for breakfast because if you are close to closing time (approximately 25mins mins before) you would be out of luck getting a good breakfast as the staff didn't replenish the items for us.

Plus: Clean and Safe

Minus: Inside the room a dangerous suspended beam that hits one head

Plus: Clean room.

Minus: Far from the city centre, nothing around.

Plus: Breakfast was oK.

Minus: It was in residential area far from tourist destination and for a family of 4 with 2 kids they offered very cramped room on middle floor with no direct lift access,

Plus: Helt ok för att sova en natt.

Minus: Lite för hård extrasäng för en vuxen.

Plus: Nice place,

Minus: Rooms are not air-conditioned

Plus: The location of the hotel was incredibly convenient with a selection of local cafes and bars within walking distance, including bars open until 6am. The tram, metro and bus systems are all within walking distance, meaning you can easily get into the city and back to the hotel without any hassle at any time in the night. I would definitely recommend staying here. The price is very good for the amenities and the staff are happy to help with any requests you may have.