Hotell i Wien nära Hernals 

Plus: The place is family-owned and they very personable and reliable. I had a letter sent to them and they kept it well for me.

Minus: I booked a room for 3 people. We want to have 3 real beds, not a sofa bed. I was comparing for this one to a similar listing. Jaeger's listing says it has a double bed and a single bed, whereas the other listing has a double and a sofa. I picked this one because of its single bed over a sofa bed. When we arrived in the room it came with a sofa bed. When I reported to the owner she apologized and that was all. In my opnion there are much more she could have done for us. Afterall, it wasn't fair I deliberately pick their hotel for what they listed and it turns out otherwise.

Plus: Nice hotel. A bit off the beaten path, but good public trans.

Minus: The desk clerk recommended a restaurant that, well, just sucked. The way she spoke, I'm sure she recommends to everyone (in return for a kickback free meal for her family every week). Not a good practice.

Plus: Staff very well trained and very kind, very clean, excellent breakfast, superb garden. Located in an area with access to many means of transport, it is easy to reach the city center

Minus: Nothing

Plus: - breakfast - coffee - staff

Minus: - bit loud because of the main sroad going in front of the hotel

Plus: Quality breakfast. A variety of fresh bread. A wide range of sauces and creams. Good coffee. Breakfast in a beautiful garden. A very clean room.

Minus: A few kilometres from the city centre, but public transport facilities very near the hotel.

Plus: It had a superb clean and decent size room, with two single beds, the one I slept in was a very comfortable bed with a choice of pillows - powerful hot shower. The free wifi was also a decent speed.

Minus: no complimentary water and the sparkling water was 4 Euro.

Plus: We stayed in the triple room which was spacious and just right for a family. The beds were very comfortable. Breakfast in the garden was delicious and being able to soak in the bath after a long day of sightseeing in Vienna was a bonus. Quiet, lovely hotel, 15min tram ride from the centre.

Minus: The room was air-conditioned but a duvet on the beds is not ideal in summer.

Plus: They were very helpful in all aspects of our stay and great about accommodating our 2 teenage children. I would highly recommend this hotel.

Plus: very good

Minus: anything

Plus: First time in this area of the city due to fully bookings of the hotels I usually stay in during my business trips, and although is not as close to the center , is easy to reach. Rooms and facilities are basic but clean and tidy.

Minus: Unfortunately a few days before my staying at this hotel I had an incident where I broke my hand and I promptly informed the hotel that I was not able to arrive on the date of check in but a couple days later since I was stuck in the hospital. At first they offered me to review my reservation upon receive of the hospital certificate. Clearly I sent the hospital certificate as soon as possible but then the front desk said that they were not going to review my reservation anymore and that I would have needed to pay for the entire stay. Since it was a long stay with very very high fares for the type of hotel (probably due to the Christmas time), I found this behaviour not elegant cause the room would have been very easy to replace on the market during that time, and my stay would have been still long enough in any case to generate good revenues for them and I was clearly not in the condition to act any differently after such a bad incident. It's a pity cause I travel very often to Vienna and I am always on the look for new location to add to the corporate hotel list for my company.

Plus: The staff was friendly and helpful to whatever you need. The tram stop is outside of the hotel and within 10' you are in the inner city. the breakfast was full of choices

Plus: På väg ner i Europa, snabbokat för genomresa. Kommer till ett trevligt hotell med suverän personal, som dessutom bjöd på en öl.. som var väldigt god efter många timmars bilkörning...

Plus: Det som jag gillade mest var inomhusbassängen, ett stort plus! Gymmet låg i ett rum nära bassägen. Gratis frukt och vatten varje morgon plus klubbor till barnen. Väldigt nära till tunnelbanan.

Minus: Inget!

Plus: Väldigt bra service, både innan vistelsen samt under.

Minus: Lite väl lyhört.

Plus: Room was decent and clean, staff was also kind and helpful. The location was great you can use tram number 44 which leads you to city center. Tram stops exactly outside of the hotel. Breakfast was great and you have many choises. Nice hotel according to price

Plus: Breakfast was fine, nice selection of good. Location was a bit far from town but very easy tram ride to get there. Very friendly staff who spoke English, Spanish perfectly. Room was basic but clean.

Plus: Delicious breakfast, very friendly, helpful and polite staff, convenient rooms. Hot Wine available for free at the reception any time :) I will definitely come back.

Plus: receptionspersonalen var mycket trevliga och hjälpsamma

Minus: frukosten räckte inte till alla. personalen var väldigt långsam och uttråkad. fyllde inte på mat, fick säga till varje dag. dåligt torkade bord. porslinet räckte inte. verkligen minus för ett bra hotell. kallt i bassängen

Minus: No kettle in the room, asked for one and had to go and collect ourselves from the reception and give euros deposit!! The room was very small and the corridors looked so old. It was not a 4* i have travelled a lot and was not as disappointed! The staff were friendly.

Plus: ok

Minus: sängarna och dåligt/trasig AC

Plus: Var mycket trevligt rum. Ett trim från centrum. Personalen var fantastisk. Skulle komma tillbaka igen.

Plus: Not far from the city center. Good for sleeping. Garage is in front of the hotel.

Minus: Breakfast is not good and fresh. The staff at the reception is not good in English. Hard to understand.

Plus: We stayed one night at this hotel and were really satisfied. A clean room, helpful staff, a comfortable bed, close to public transport. We requested a small cot for our 1.5-year-old in advance son and they provided this for free.

Minus: The room does not have a fridge and no drinking water was provided (except the tap water which is drinkable). A free bottle of water in the room could have been really appreciated.

Plus: 1. The stuff was friendly and always glad to help you. Reception stuff speaks many languages. 2.The room was really warm and in the bath had hot water.

Minus: 1. Bad internet connection and signal 2. Breakfast could be better and we expected more. Not value for money

Plus: Åt bara en gång, bra.

Minus: Värmen i hissen hahah annars bra.

Plus: Det mesta var bra eller okej. Frukost ingick ej. Kanske för att det var runt nyår.

Minus: Mycket få tv-kanaler. Inte ens 10 stycken. Och internet var så slött att 70-80% av tiden tvangs jag använda min telefon som måste laddas av någon från Sverige!!

Plus: Hotellet var ok för priset men frukosten som vi tog första dagen var inte så bra

Minus: Frukost och städning

Plus: It was good for a short stay. The price is according to the hotel services.

Minus: Small room

Plus: The hotel was comfortable and clean. It was accessible with tram and bus. Staff was friendly and attentive. WiFi was good. Overall, It was a good value for money.

Plus: Frukost helt ok. hotellet ligger utmed en lugn gata utan störande biltrafik eller förbi vandrande högröstade krogbesökare. bra pris i förhållande till hotellets standard. Rena hårda golv utan mer eller mindre fläckade heltäckningsmattor

Minus: något lyhört. Även samtal i normalt röstläge hörbart mellan rummen, för att inte tala om barnskrik om man har otur att drabbas av det.

Minus: Väldigt kvavt inne på hotellet

Plus: The value of money.

Minus: A lot of noises and it is impossible to sleep.

Plus: Helt ok för att sova en natt.

Minus: Lite för hård extrasäng för en vuxen.

Plus: Location is really good, and the staff is super helpful :)

Minus: Everything was really great.

Plus: Old fashioned

Minus: Could be modernised - could have drinks facilities inside your room

Plus: The staff was great, very helpful and the room was clean. The hotel is not near the center but the tram no. 2 (3 blocks away) gets you at Rathaus in 12 mins and the Oper in 23 mins.

Minus: You can hear everything from other rooms (like... everything....)