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The restaurant of the hotel is excellent I have stayed in this hotel many times. This time I saw scratched and not properly cleaned floor of the room, missing shower caps and sewing kits, lack of prompt replenishment of tea and coffee in the room...
Rooms are very comfort no nothing
Location Cleanliness of your room
We liked everything about the Le Meridien Vienna and would certainly stay there again.
Very nice modern interior
Rooms were comfortable, large and clean, bathroom was spacious with both shower and a bathtub which was great, location is excelent, the staf was pretty helpful. Breakfast, although very expensive, was excelent! At arrival we were told that we were already pre-charged by booking.com and cannot have the bill which we needed for a company. This was strange since in past experiences, booking.com was only for booking and I would be charged directly on the spot. After talking to a manager, receptionist told us that he could give us the bill afterall. Wellness did not work (besides fitness) which was one of the main reasons for booking Le Meridien. Minibar was complimentar but contained only: 2 waters, 2 colas and 1 beer?!!!! I would rather pay than have such a poor choice! I realice you can call room service and order, but I personaly do not like that and I find it disturbing. Also, maid managed to come in in my room twice in the same morning, once I was half naked - I hoped 5 star hotel had a sistem of checking if anyone is still in the room or at least knocking... And at the end, breakfast was 29 EUR, and there is only public garage which you have to pay.
Location and hotel staff style of the hotel
Le Meridien is one of the finest hotels I have stayed in. The room was large, beautifully appointed and the staff could not have been more helpful. The location is fabulous with the Albertina art gallery, museums and the Opera House within a couple of blocks of the entrance. I would absolutely recommend this premier hotel to everyone! Nothing
fantastic service, furnishings, and location.
The room was very good, it was very comfort and the location was perfect we want to have a dinner, we wait so long to the bar because they couldn’t arrange it to serve to all the guests, after we sit on the table for having dinner, nobody came to serve us. This was very unprofessional
The breakfast was amazing and the decorations also the reception and the cleaning Thank you very much .. From kuwait Nothing .. Every thing was fabulous
The location is perfect, the staff is friendly, breakfast has good varieties. Nothing to mention
Nice rooftop restaurant with a good view of the city, and the staff is polite and attentive to your needs. The rooms are clean and comfortable. They do not have a dedicated concierge, and front desk staff was poorly trained and equipped to provide the customer service you would expect of a concierge. In the concierge capacity, they are neither proactive to support their guests, nor do they have the knowledge or experience to meet the needs of their guests Also, the window shutters in the rooms do not effectively block out light when you are trying to sleep.
I liked very much the room service, and the room
Style, cleanness, comfort The breakfast in't reach for choose.
very friendly service!!!
Comfy beds and friendly staff The fan in the lavatory did not work. The wardrobe units looked a bit basic for a luxury hotel, though they were functional. The food in the restaunant was disappointing fior the price. Ambitious but not very tasty.
Good locations, relaxed atmosphere, the room was in perfect condition, no sign of wear One day the Internet didn't work, but few hours later it worked perfectly.
The rooms were clean and the hotel staff were very friendly. Also, the location of the hotel is almost perfect, where you can go to most of Vienna's main attractions just by walking distance.
spacy room with high ceiling, modern applaiences, excellent position toward city express breakfast for 20 euros is rediculas,dirty carpet in elevator,
Ladge soft bed! Nice rooms. Receptionists were very helpful and friendly. Breacfast was too expencive and menue was difficult to understand.
Excellent rooms, excellent service, prime location.
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
very quite rooms, The room service was poor, not all the staff for the bathroom was delivered, and it would be advisable to pay more attention on duty performance of roomservice staff
Old world charm with modern facilities, good service, good location
The suite was wonderful, and we had excellent room service. So while we lived in a luxurious suite, I felt at home because of the history of the hotel and the way it was preserved and still alive. Actually, I whish they would not play modern music - not even music I might enjoy - in such a fabulous, historic setting as the lobby. First impressions are important.
The overall ambiance of the hotel evolked elegant Vienna - exactly as we were hoping for. Staying across the street from the Opera was fantastic! Would like coffee included in room
The best thing was position, especially with respect to the opera. The room was first-class; well-presented given the (limited) size. Wifi should be free, not charged for. (This is an observation, not a complaint.)
bathroom and sanitory equipment out of order as well as heardryer
The elegance, superb staff, excellent location, old world charm Smoking in the Bristol bar
the service no
I had laudry picked up by hand friday 16:30 P.M. and as it was not returned saturday afternoon as promised I went to the reception about 10:30 P.m and asked what had happened. Nothing came of that however until I went to the reception sunday morning and asked for it again. The laundry was then returned, unwashed and just tossed on the bed without any explanation or an i-am-sorry-note. Checking out half an hour later nobody mentioned anything about it at all either. Deplorable.
elegant clean historic building... pleasant unobtrusive personel
The beauty of the public areas and the room.
The stay was made great with the excellent staff and their service. NA
calling from the hotel is to expensive,i made two calls to my friend in austria and my bill was 450- dollar for maybe 40 minutes,thats grazy
i liked the point that i have lived those nights in a more than 150 years old building, hotel imperial is a perfect gate for a tourist to live the old vienna no complaints
we like the position, the service was very good ,very clean,very good restaurant.romantic also.we will go again
This is by far one of the best hotels I have ever stayed at. Outstanding service and everyone makes you so welcome even though we were only staying for one night.
room needs maintenance, very expensive comparison of what you get..
Gorgeous hotel accentuated in red,gold and marble. Fitting for royalty. Excellent service for the most part. Nicest hotel I have had the pleasure of staying at. Concierge wasn't the most friendly. Would have loved a pool/ jacuzzi option. Understand it's a non traditional request, but it would be a nice addition.
Limited Gym facilities
Läget kunde ej vara bättre - allt finns på gångavstånd Vi bodde där fyra nätter - allt fungerade utmärkt. Men, sängarna är väldigt hårda så det tog några nätter att bli van med.
Rymligt rum med sittyta, trevligt badrum, fantastiskt frukost
bra läge, trevlig personal
Nära till allt Nej
Läget Det fanns ingen rökfri restaurang/bar.
vänlig, tillmötesgående personal, bra frukost, fantastiskt läge nära Staatsoper, Hofburg med alla dess attraktioner och Kärtner Strasse med alla fräcka affärer
Läget centralt I Wien med närhet till restauranger, museer och shopping. Bara plats för en resväska på särskild ställning-tyvärr alltför vanligt på två-bädds rum!!!
Centrall läget, gå avstånd till city center , man kan få biljeter till koncert bokat via hotel reception, utmärkt! Frukost för dyrt!
Bra centralt läge. Fina rum med atmosfär. Stort badrum.
Fint hotell vid gågatan i innerstan, nära till sevärdheter och allmänna kommunikationer. Bekväma sängar och bra frukost. Nej
Jag tyckte frukosten var väldigt bra. Det fanns mycket gott att välja på och alla i sällskapet var mycket nöjda. Läget var också mycket bra, många sevärdheter och shopping och restauranger runt hörnet. Bra val av hotell för en cityweekend. Nej, jag har inga anmärkningar. Allt var välordnat och trevligt.
Utmärkt personal i receptionen
Bra läge i centrum. Ändå tyst. Trevlig inneträdgård där man kunde äta frukost mm Nej
Det centrala läget. De rymliga rummen, högt till tak, endast gågata utanför, slapp billjud, bara klipprande klackar...
Det centrala läget. Otroligt central men ändå lungt och tyst, super bra! Finns inget negativt
- Bed was comfortable. It's pretty soft so for people who want really hard beds, this place might not be good to choose. - Included refrigerator. Being someone who doesn't eat very much, it's nice to store food, there's a microwave for reheating. You can even get cold drinks as Europe hardly ever have ice. - Centralized heating, you can set a default temperature much like a regular hotel room. - Location. It's about a block from the State Opera House and near multiple Karlsplatz entrances. Closest one that you won't have to wait to cross the street is the exit on Elizabeth-Strabe. - Roomy. I got an apartment which might still be pretty large for 2-3 people. You will usually see a whole family of 3+ stay here. - Daily House-Keeping. I usually put my "Do Not Disturb" sign, but if you don't, the hotel staff will go into the apartment, vacuum, straighten out the beds, mop the bathroom floor if wet, and take away trash. Make sure to put away everything from the counters and tables if you don't want them tossed. - I really liked one of the staff members at the desk. He was very helpful when I asked him questions. The others didn't seem like they were comfortable speaking English as I would normally get short one or two word answers while I would see them be more helpful with questions they know the answer to (Ex. regarding construction). - Decoration. I liked the orchids in the room and the glossed-glass divider really complimented the look. - Spotty internet. Only chance you get internet is in the evening time so for the people who need to search for travel/tourist information or plane check-ins, better do them at those times. During the day, you sometimes won't get any internet at all. I'm not sure if this is normal or not considering the hotel construction. - Hard to find. Due to the hotel construction, for someone who has never been to Vienna, it was hard to find the building as the large sign at the front is usually covered up by construction. Unless you've been there before, it's hard to know that you have to go to the side of the building past a wooden door in order to get to the check-in and check-out office. It wasn't until the end of my week stay, did I see paper signs being put around the building pointing to the temporary hotel entrance door. - No staff notifications. For any business, if there's construction, every employee should be notified of any annoyances and non-emergencies/drills. For two days during my week stay, there were random alarms blaring loudly for about a minute. One of those times, it woke me up. Customers should be notified about this prior to the event in the chance where it may have been a real emergency. - Semi-clean. It's clean enough for an average person, but I'm part germaphobe. When I looked at the apartment, there were certain stains all over the place (Ex. on the rugs and sofas). I also brought new slippers to use and by the end of the trip, it was pretty much greyed out which means most likely the floors are only swept/vacuumed and never mopped. The refrigerator had a stench or maybe old food from previous customers that I think a nice box of baking soda for every refrigerator would be enough to take the smell away. The restroom (both toilet-room and shower-room) also left a certain mildew smell. Considering the small hole patches on the tile walls, I forsee the state of the apartment may get worse if nothing else is done to keep the apartment in better condition. - Slow elevator. It only fits 3 people and it takes awhile for it to go up and down. The elevator also doesn't have an up button so even if you want to walk up some flights of stairs, you would have to press the down button and hope no one's going down in order to go up to your floor. - Decoration. I already expected it considering the photos, but the face paintings tend to be creepy like eyes following you around the room. I had Skype calls and some people also pointed out the paintings and why there are so many faces staring at you.