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The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
Close to train station Wifi signal was weak
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
The hotel is close to the train station.
10 min promenad gågata till gamla staden, modernt inrett, parkering i garage. något spartansk frukost.
Fint och stort rum, bra frukost. Nära till allt.
Hotellet låg i bra läge för närhet till shoping. Närhet till många sevärdheter i centrum. Utanför hotellfönstret hade taxi en lokal slinga där bilarna samlades och körde fram ifrån. det blev många starter under nätterna. Fönstret kunde inte hållas öppet pga. detta trots avsaknad av airkondition.
Ett prisvärt hotell med ett bra läge, nära centrum, och shopping, mycke för pengarna.
Det är ett mycket trevligt hotell och man får mycket för pengarna.
Mycket vänlig och mycket hjälpsam personal. Mysig lobby/bar. Kändes som att sitta i ett vardagsrum. Trevlig frukostmatsal där maten presenterades på ett snyggt sätt.
Bra frukost! Centralt läge. En av portiererna hade en rätt kraftig kroppsodör som påverkade luften i lobbyn och något sliten inredning i lobby o bar.
Det var ett rent och fint hotel nära till alla sevärdheter i Salzburg. Nej!
Mycket stora rum, bra utgångsläge för turistande i Salzburg. Ingen luftkonditionering. Det var mycket varmt i rummet vid vår vistelse.
Charmigt och mysigt hotell i gammal stil. Bra frukost. Utmärkt läge med närhet till restauranger och shopping.
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
location, staff, cleanliness parking place was a bitt too far away
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Service was great, and very good bed Very expensive Internet
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
Quietness Too small bathroom (the door opens in an awkard direction).
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
the location and the rooms
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
Prisvärt hotell med bra läge, trevlig personal och en fantastisk frukost. Garaget låg lite bökigt till och det var ont om P-platser vid hotellet
Läget på hotellet. Frukosten var riktigt bra och så även Pitterkeller i källaren. Serviceinriktad personal bland alla kategorier av personal.
Trevlig och kunnig personal, fantastiskt frukost!
Bra bemötande vid checkin. Ordning och reda - vänlig personal. Tyst läge mot gården. Allt OK utom att det saknades mineralvatten.
Bra service rent och snyggt allt man kunde önska fanns på hotellet.
Hotellet ligger mycket centralt med vacker utsikt över gamla staden. Klassisk inredning men något ojämn personal för ett "Leading hotels of the world". En av personalen I receptionen var väldigt förvirrad!
Otroligt bra service, hotellpersonal, rummtes renhet och fantastisk frukost. De små överraskningarna på hotellet gjorde det också ännu mer speciellt, fick både champagne och choklad. Det lilla extra för otroligt mycket.Fantastiskt bra! Nej, det var dock synd att det inte var så mycket folk på kvällarna i pianobaren samt restaurangerna.
Centralt läge, bra service. I hollets beskrivning står det buss till/från flygplatsen som man tolkar - ingår som tjänst/service, men det gör det inte. Man måste ta sin egen taxi som man själv betalar för.
Förstklassig service Prisnivå på tjänsternai motsvarande grad. Internetservice har jag mött bättre tidigare. På många hotell får man användarnamn och lösenord vid incheckningen. Det känns naturligt i dag
Läget mycket bra nära bahnhof. Rent och fräscht. Minibaren bra. Sängarna var inte sköna, hårda o en bula i ena.
Det gick smidigt och det var inga problem samt att det fanns gratis internetanslutning på rummet Ganska tråkigt, börjar nog bli dags att renovera hotellet.
Incheckning efter kl 17.00 gjorde att vi fick vänta i en och en halv timme innan vi kom till rummet. Rummet var rent och snyggt samt rymligt. Sängarna ganska hårda och obekväma förr folk med ryggvärk. Receptionens öppettider.
Hotellet höll en bra klass rummen var tysta trots att det var nära tågstationen. Hotellet var rent och snyggt. Internet fungerade utmärkt. Lite små rum.
Rummen jättebra och inte små. Luftkonditionering bra. Uteserveringen toppen. Samarbete mellan personalen. Personal trevlliga och hjälpsamma. Läget bra. Tyst hotell och man kunde verkligen koppla av. Nej, allt passade oss precis.
Central to old town, and staff were very friendly and helpful
The staff in the Sheraton Hotel were excelent. They all had excellent English and knowledge of the area which made our stay more enjoyable and memorable. Only fault I had was I thought I had booked a Double room however when we got to the room It was a Twin. Would advise people to ensure on Check in the room u get is what u booked.
Very, very friendly, informative and helpful staff throughout the hotel. From check-in, at the restaurants, the Concierge - their friendly, helpful attitudes will bring me back.
Great location, quiet and relaxing. Room was very nice and did get an upgrade as it was my birthday. My girlfriend contacted the hotel in advance of our stay to organise a surprise cake and bubbly on arrival as a surprise. The hotel forgot this and she was really upset as she had to speak to the hotel and then the receptionist did not even apologise despite acknowledging it was their mistake. Despite cancelling it - the cake and bubbly was there when we returned to our room, but warm and by then we didn't want it - we were still charged for it!! This did take the edge off our stay unfortunately.
Bistro Bar Unfortunatly just a little quiet.But we assumed that it was because its out of the main season.Prehaps you could offer special return deals to anyone who has used the hotel for holiday breaks
The hotel staff were extremely professional and very helpful. The rooms were fabulous. We enjoyed our stay very much and would return again. no complaints at all. Everything was wonderful
location in city centre, value for money, cleanliness of room staff was friendly but not very effective. there was a queue at the checkout, which prompted me to leave without getting a receipt, whcih I had to request by phone after the stay
The 'creature comforts' make all the difference, but a hotel is nothing without it's staff and in this case they were fantastic. That there was not a No Smoking area in the main communal areas.
Centrally Located close to Old Town and Railway Station
Hteolet var perfekt beläget. Lätta att nå från flygplatsen (buss 2), gångavstånd till de sevärda delarna av staden. Toalettstädningen kunde varit bättre.
Läget samt rummen höll förväntad standard. Lyhört utifrån samt tunga dörrar som folk smällde igen sent på natten.
Hela hotellet var jätte trevligt, rummen fina och moderna (stora), nära att prommenera till gamla stan, trevligt läge, bra frukost nej
Ett mycket bra och prisvärt hotell centralt. Frukosten toppen.
Den främsta anledningen att jag bokade detta hotell var min 8-åriga dotter som älskar att bada. Det gjorde hon tre gånger under en övernattning. Lite jobbigt att det inte fanns hiss i annexet, men det visste jag innan. Dessutom kom vi lite efter den stora frukostrusningen (strax innan kl 9), mycket var slut på frukostbordet och det tog lite tid innan de hade fyllt på igen.
Rent och snyggt. Vänlig personal. Nej allt var bra. Nästan det bästa hotell jag varit på. Jo en sak - varför kan inte TV vara på orginalspråk t.ex.filmer och naturprogram. Ingen "dubbning".
Bra personlig service. Internet tillgänglighet Nej
Sköna sängar och trevlig personal
Nära järnvägsstationen, utmärkt frukost, de har bastu och gym och att det gick ordna sightseeing via hotellet. Nej!
Ok hotell i bra prisläge , familjerummen trånga .Bra parkering . Bra bastuavdelning.
Bra läge med gångavstånd till gamla stadsdelen. Hotellet har egen parkering. Ganska tyst om man har rum mot baksidan. AC:n funkade dåligt. Det var väldigt varmt i rummet. Frukostbuffén var enkel och påläggen låg ej kylda.
Personalen mycket vänlig och inriktad på service.Restaurangen var gemytlig och hade utomordentligt trevliga uppasserskor. Zum Hirschen är en äkta östrrikisk restaurang när den är som bäst - enkel, genuin och trivsam. Hotellet var mycket tyst beläget. Nej, allt var bra.
Lätt att hitta med bil, bra för barnfamilj med separat rum för barnen i en svit. God service och vänlig personal med bra frukost och hygglig middagsrestaurang. Nej.
Restaurant was good but too pricy. For the rest, excellent stay!
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Mixture between traditional austrian style and luxury Nothing to complain
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
Great location - easy to walk to everything.
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
charming small hotel in centre of town very noisy at night
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
The breakfast buffet was by far the best we've seen on our trip so far. Lots of variety of hot and fresh foods. The location was also great being next to the train station. The bed and pillows weren't super comfy, but alright for one night.
I like every things in hotel except baggage porter who ask me to give him money 2 Euro for each baggage. I don't like baggage porter .
near to main railway station
The WiFi service which is stated as free on Booking.com was not free.
nice location near train station , good breakfast, room was more comfortable nice for big family nothing
Hotel staff was very helpful and all spoke English very well. Hotel was clean, it is more a business class or conference center hotel, but as tourists, we always felt welcome. Breakfast buffet was very good, but they ran out of some items one morning and they were not replenished. Room was clean, not much outside noise at night. Five minutes' walk to railway station. Area around the hotel and nearby railway station seemed questionable at night, but we walked quickly and didn't encounter any problems.
Location good recommended an excellent restaurant seven miniutes walk from Hotel car park location excellent with lift up to your floor Booked accomodation with Breakfast to be told I had not. I told them I always booked hotels with Booking.com and never had a problem before.
Friendly staff, comfortable modern hotel, easily reachable and indoor parking. Pool is also fun! Neighbourhood is not the best (near station) and can be bit noisy at night. Hotel room was hot and dry for reason we don't understand
You have to appreciate the location in front of City Park and St. Stephen area winthin 10 minutes walking distance. No.2 and U3 metro is very convenient to connct to any popular spots in the city.
Typical US style business hotel that did all the basics very well. The breakfast buffet was excellent with a wide variety of foods. Room service comes with a flat €10 service charge. I ordered a burger which with bacon despite the menu not making any mention of bacon being included.
Very close (3 min) of railway station; 20 min walking to centre(old town). Large room, nice design and clean. Everything was perfect (except that we went to the pool in the evening,at 9 pm,and one window was open and cold inside). Nice pool+sauna. Polite and smiley reception staff. Overall, excellent. It would be very nice to have coffee/tea facilities in the room.
The hotel is a good value for money, provided you get a special offer rate. You get the usual size room, comfortable beds, large-ish tv, I.e all the usual things you would expect from Radisson chain. The service quality is very average - I was shocked to be told by reception to come downstairs to give in my dry cleaning as they "didn't have enough stuff available" to come and pick it up. The rooms were not cleaned properly, when we checked in we had to ask for bathroom to be re cleaned. We asked for a quiet room, only to be told that it was not available. However it did become available after some arguing.
The staff was very welcoming and friendly Room service offered a very limited menu.
Amazing Service and a Really Nice Room Nothing
The hotel was fantastic. Couldn't have asked for any better. Great staff, beautiful hotel, excellent location. Highly recommended.
I liked the friendliness and politeness of the staff , the location, service and lovely room. No
Very accommodating and friendly staff. Good commend of the English language (among others). Fantastic location that offered a panoramic view of Salzburg. Closeness to elevators that would take you right into the middle of the Old Town Cannot really think of anything, with the exception for an uncaulked crack under a bathroom mirror... :)
the totalle awesome restaurant
perfect location, excellent staff
Very charming place, full of character and atmosphere, ideal for a romantic getaway.
Hotel was nice and beautiful. Staffs are friendly and helpful. Breakfast was better than what I expected. You can order eggs, sausages, bacon, as you want. Very quiet surroundings, peaceful atomaspher. Room is very small. I expected a nice view from the room, so I was very disappointed. Dinner at the restaurant in this hotel, we had some wrong plate from what we ordered.(It was special dinner for us, so we were disappointed again) If I visit Salzbrug again, I prefer Hotel sacher.
The room was beautiful and had an amazing view of Salzburg which was not that obvious to us from the description of the hotel. The staff was extremely friendly and helpful but not overbearing or snobby like in some other higher end hotels. Their restaurant was very good as well.
Beautifully decoratred. Modern and causy. Good location. No internet service (yet).
The hotel is new, the hotel is very nice, good enviorment, and good facilities, nice rooms the only issue is that you need to walk around 25 minutes to get the citty center and 35 to the main turistic points.
modern design of the rooms and they allow pets the bed was remarkably hard
pleasant, clean hotel,with helpful friendly staff,,value for money,,if im in salzburg again i would stay there
large room, very good services, very good technology there was a little problem with the hot water and after it was solved there was no more liquid soap left for the sink; it was not even refiled the next day