Hotell i Bogota nära Usaquén

Plus: Not much about this hotel. I have stayed in many W’s and this is the worst. It is near many restaurants.

Minus: If your gay please note that there are better hotels in better areas of bogota which I will list below. I live in nyc and own a business in Colombia and visit 15+ times a year. I am marrying a Colombian man in July. On this trip I arrived to bogota got the holiday and to also have a hair transplant. I arrived to the hotel a few hours before my boyfriend and when he arrived I went down and kissed him and then led him up to my room. 15 minutes later I get a call saying something to the effect that security has determined I have someone unauthorized in my room just can’t be there until we visit the front desk. (You can imagine the amount of alarms I must have set off with security for them to spend 15 minutes to track down which room I went to). I visit the front desk and am told by a snotty desk man that visitors cost $50 a night unless I come back down and sign them out (as if I’m bringing some prostitute of the street) First I should point out that if I had walked in with a woman, no one would have said anything. I am 10000% positive that if this had been a woman no one would have said a word! I pointed out to the desk man that I had paid for 2 people. He had the stupidity to say I would still be charged and I could remove it later. I think he noticed my tone of voice was becoming harder. At this point I’m furious. He then said on second though he would check and went to click around on his computer. I do not remember what I said and something to the lines of stupid $&&@!?! Hotel but I signed a paper and I walked off. I should have complained to a manager. The security guard at the elevators actually laughed at us when we finally went back up. He saw us kiss when we first entered and I’m positive he caused this mess. I then had surgery and wanted to have a few friends over to see me but did not dare because i would have to go through a mess of registering each guest. I have traveled to over 30 countries and I’ve stayed in 100’s of the best hotels in this world. (Many of them W’s) I’ve been to some of the most dangerous cities in the world and never have I been so angry. I don’t care what the W’s policy is in bogota but me nor my employees will ever set foot in that hotel again! If you want a good hotel the I’ve stayed at the click clack hotel (a boutique) or jw Marriott. Both of which are closer to the best restaurants and party areas and Neither of which have ever harassed me for bringing a guest to my room!!! To top it off when I left I was told I ate a minibar chocolate bar and drank a water by the same front desk man (I did not touch the mini bar). I was not charged but I wanted to strangle him. Whoever manages this W is not well traveled because of this had happened in any other country of the world it would be ridiculous. You have security there to keep bad people out NOT TO HARASS GUESTS! I’m sure the W bogota makes a lot of money and won’t care to lose one customer but I’m never coming back!

Minus: The price

Plus: The staff was really friendly, the decor was nice

Plus: Everything was good!! Clean, comfy and modern spaces. Furniture and decoration were awesome.

Plus: The bar

Minus: Nothing

Plus: Ayeisha from the staff went the extra mile to prepare the room for my wedding anniversary, I would like to thank her and the staff!

Plus: Great venue, great staff, we were made to feel very welcome,(thanks Ayeisha). Food was great, atmosphere was vibrant, nice to have a smiling staff. For out-of-towners, most staff speak good English, so that helps the monoglots.

Minus: Swimming pool was way-too-hot, which was a shame as we were there with two kids, and we couldn't really use the pool. Was told it was in the high 30s - 37-38degC. While it is a business-first hotel, it would be great if they could create kid friendly area somewhere that allows the parents to chill with a coffee of a G&T, while the wee ones party on.

Plus: We loved the kindness of the personnel and the cleaniness and decor of the bedroom. The breakfast was delicious and varied. The check-in and check-out process was smooth and efficient. Thank you very much for a wonderful stay!

Plus: Everything about this hotel was first class. I never stayed in one before because of the price, but Easter Weekend rooms were $100 U.S. per night. The service was world class. If you told them you have an ant farm and need worms they would be at your door in 5 minutes. I had a minor issue with the food from room service so they comped it and added a free Sunday brunch. It wasn't even questioned. Great class of people and as a solo gay traveler I met so many gay men it would be worth twice the price. I will be staying at W hotels whenever possible!

Plus: Perfect welcome with a glass of sparkling wine. Jenny was very friendly with the check in. Room was really nice and liked the pool and bar alot!

Minus: The windows were very dirty from the outside.

Plus: Quality of employee

Plus: a golden experience. We reminisced our wedding.

Minus: this place is awesome- they where fixing some water leak at the pool- that was the only issue

Plus: The flowers.

Minus: My experience was not five stars.

Plus: Pleasant staff, comfortable room, very well designed hotel

Minus: Hopeless non-coordination at reception with failure to deliver taxi bookings to and from airport. Bar a bit pokey, and closure of some facilities at weekend for a wedding reception

Plus: Hotel is clean, well kept in a good locaion and the staff is helpful.

Minus: Beds were very unconfortable, the noise of barking dogs in the neighborhood, the voices of the employees talking laud so early in the morning (6 AM) and the lack of dark drapes in the room made for a very unconfortable and restless stay.

Plus: Fast attention check in/out. Room comfortable

Minus: NA

Plus: Excellent staff professional and friendly

Plus: Breakfast as always was very good

Minus: Door security latch not working Blower was burnt Minibar lady wasn’t very nice

Plus: The courtyard. It had a wonderful coffee shop with nice staff.

Minus: Rooms were very clean but sometimes housekeeping didn’t replace the towels or refill the toilet paper or other room amenities.

Plus: The hotel has lots of facilities and rooms, and is more cozy than the Sheratons of this world. Truly friendly staff as well, and located adjacent to a large shopping mall. Place felt like home after a few days.

Minus: I would have expected more staff to be able to speak English, especially in the restaurant and bar. House keeping could be improved too: I had to request twice to clean my room when it still hadn't been done late in the afternoon, and had to call to request toiletries as they hadn't provided that when cleaning. Hotel also a bit worn down, although that is a minor thing.

Plus: Läget, frukost, personalen vid frukostställe

Minus: Otrevligt Recepción personal, allmänt sura

Plus: Great staff. Excellent Reaturant

Minus: Na

Plus: I liked the overall property. It is an old monastery that is a beautiful piece of property and is well kept .

Minus: The room was unsatisfactory. The bed was hard as a rock. Various lights would not work sometimes as I believed there was a short somewhere. The shower drained very poorly. The room needs a lot of work. The service at the buffet breakfast needs help. I waited forever to get a cup of coffee and even longer for a refill.

Plus: Rooms spacious and clean spotless, staff extra friendly and attentive. Breakfast exceeded our expectations and staff does above and beyond to please the guests. The location is great, in front of a big shopping mall. We definitely recommend this hotel and would go there again in the future.

Minus: Our stay was excellent except staff did not pay attention to small details after making up the room (missing new clean towels, not enough shampoo or conditioner, only 1 cup of coffee for a junior suite, or coffee not replenished the next day). For the rest it was excellent.

Plus: Location and employees are nice.

Minus: When I checked in, they failed to tell me that the entire 3rd floor of the hotel was without air conditioning. My two night stay was very uncomfortable as the room was extremely hot. When I approached the manager about this, he said yes there is no AC and sorry you were not told and no other explanation. They were not able to change my room as the hotel was completely sold out.

Plus: Very good breakfast. The room size and the equipments are very good too. Service is perfect.

Minus: No view at all in the rooms. 2 windows on a wall. What a shame for this type of hotel! The geographic situation are not very good. Far from everything.

Minus: old building and fascilities

Plus: Excellent beds, linen and pillows.

Plus: The comfortable bed

Minus: Gymnasium was basic but adequate

Plus: Great room, spacious, comfortable, modern and friendly staff

Minus: Nothing

Plus: Beds were comfortable

Minus: Dirty bathroom

Plus: Everything was excellent.

Plus: not much

Minus: i am used to enjoying the Dann Carlton medellin, and this is not even close to the same thing.....So, compared to other hotels?? not sure what to say,..but compared to Dann Carlton medellin, it was not even close

Plus: great place just for stay, not for eat, terrible restaurant.

Minus: terrible restaurant.

Plus: everything was ok

Minus: breakfast should be more options,

Plus: This is the hotel were I always going to stay whenever I go to Bogotá because I love it !!!

Minus: Location. Service, friendliness food...

Plus: The Hotel met all our expectations for our Honey Moon. I traveled with my wife and we were treated as speciall guests. The view of the rooms and the weather was just perfect. We highly recommend the Hotel when in Bogota.

Plus: It's a good location, connected to a large shopping center called Santa Barbara, through which you can find yourself around nice to walk streets and shops. Rooms were clean, and beds and sheets were very comfortable.

Minus: Major problem for me was my shower. Didn't have hot water at all. When i ran the shower for about 20minutes, then it slightly got warmish. I could barely accept kind of warmness, i had to have cold showers all the time. Day or night did not matter. Every day i complained, they said they will take care of it. Nothing changed even slightly. The room was cold. I instantly reached for the AC, but it only had cooling option. I asked, and they gave me a stand alone, heat blower fan. During my stay, reception and various floors had a major pipe problem, that they had a lot of dripping spots from the ceilings, with buckets and towels underneath. I got one big drop in the head eventually while walking around, seemed clean water, but, you still don't want that. Only reception spoke English, nobody else did.

Plus: The hotel is best for business customers. Its well located, service is good, but should be improved for a five stars hotel. Food at the breakfast was tasty, rooms are beautiful, spacious and comfortable. View is nice and also is quiet, what is a real advantage in noisy Bogota.

Minus: The hotel is in the middle of reparations. It means you see a lot of stuff regarding the reparations in the hotel. Twice I had cold water in the bath due to this reason. Personal at the hotel needs to be more attentive to customers needs. Rooms have not the option for heating and sometimes is really cold at night. I think the tips policy at the breakfast buffet should be changed, this is a complete self service facility, not a la carte menu and its inconvenient fot the hotel if people go to eat but need to give tip if there is no service to your table.

Plus: Friendly staff and helpful reception

Minus: Room was not warm, no temperature control

Plus: The service was excellent, the room had very nice view and the gave the extra mile when my mom lost her watch.

Minus: The curtains were old and didn’t work properly.

Plus: Location is great for people looking for a quiet location with everything within walking distance.

Minus: A bit dated and in need of a renovation. Our room was carpeted and it smelled like wet carpet all the time

Plus: Great location and staff! Would go back there.

Plus: This hotel is in a very convenient location. You have a shopping centre joined to it which has got many different shops and a supermarket. Part of this shopping centre is the most famous chain Andres Carne de Res that has got all the Colombian dishes you can imagine! Right outside there are many restaurants and bars to enjoy. The bed in this hotel is one of the most comfortable I have ever slept on, and I travel a lot! Nice modern rooms that very clean with a great view and the staff is always helpful. I will always be coming back.

Minus: Restaurant meals were not my favourite but there is so many restaurants to choose from around the hotel!

Plus: The hotel was in a nice neighbourhood, just a few minutes away from restaurants and bars. My room was very sunny with a huge window and a gorgeous view. The breakfast was amazing with a lot of choice from sweet to salty and a lot of fruits. Helpful and welcoming staff, I really have nothing to complain about.

Plus: Everything Excellent breakfast and room! Services are sweet too

Plus: Good brekfast

Minus: Reception service

Plus: The service and great attitude

Plus: The room was great. Nice shower, bed, lots of space, perfect layout. Easy to get work done and quiet. The TV was great.

Minus: Air Conditioning never worked. We asked about it a couple of times. We also asked to have the room made up while we were out for 8 hours. It didn't happen. When we wanted to stay an extra night, we told the front desk and the next day they called to see when we were checking out. That said, all of it was good for Colombia. I'd still recommend the hotel.

Plus: Simple clean property

Minus: The staff were rude! First told me the water was complimentary and then charged me £10 a bottle and argued with me over it. He had no manners at all!

Plus: Comfortable beds, great staff, very pleased with our stay

Minus: Nothing

Plus: Near the place i needed to be. Clean. Nice rooms.

Minus: I spent 2 weeks there. They ran out of green tea and arepas, even though I asked for those all the time. The water boiler in the room was odd. It had a smoked smell and i asked multiple times for it to be changed, but it was never replaced. The heat regulator of my room didnt work, and nobody was capable to help me with it. The amenities in the toilet room were not always restored once they were used.

Plus: The hotel is very new and the room spacious and bright, provided with all amenities. Cleanness was great and breakfast quite good and various. The relationship price / quality excellent. The location is at short taxi drive to many restaurants and some attractions like parks. Definitely recommended.

Minus: The only thing was the hairdryer, quite old, sticky and dirty

Plus: Clean facility. Friendly and helpful staff. Comfortable bed and modern / well decorated. Good water temperature.

Minus: But water pressure could be better.

Plus: Clean, nice, welcoming

Minus: Not walking distance to anything

Plus: Location

Minus: Breakfast

Plus: Personalen var mycket artig och hjälpsam. Den kompletterande frukosten var utmärkt.

Minus: Den enda sittstolen var direkt under TV:n och locket och toalettstolen skulle inte stanna upp.

Plus: The customer service is great, the staff is great, great buffet for breakfast and hospitality is great

Plus: Good value! There was always someone available at the front desk who could speak English. This is a big help to foreign travelers (i.e., from the U.S.). I am not fluent in Spanish (my Colombian wife has no problem but I'm a somewhat typical American) and I found it a comfort to know I could go to the front desk with any questions. Also, there is a security guard at the front door with the doorman 24 hours a day for added comfort. The breakfast was excellent and included a large variety of food (pastries, eggs, fruit, yogurts, cereals, meats and cheeses, as well as a cook to prepare eggs to your liking). PS. Regarding english>in addition to the front desk staff, there is a business center with four or five persons working during the day who can usually help as well. They even helped me print out a document I needed.

Minus: A very minor negative was that the room did not have a means of making hot water for tea. My wife and I sometimes like to like to have tea during the day or in the evening. We could, however, get hot water from the kitchen staff but this is less convenient than we would have liked.

Plus: As usual, breakfast buffet at this hotel is one of the best, excellent variety of hot and cold items, eggs to order, assorted cheese, cereal, soups and juices. Staff is always eager to help; secure location as there are a doorman, bellboy and receptionist 24/7, surroundings are safe to walk.

Minus: Bed could always be better, a little hard for my comfort.

Plus: the omelette station was inconsistently manned, sometimes there was no one there for 20 minutes. Other than the fruit, which was nice and fresh, the rest of breakfast was a bit of a let down

Minus: bread could have been much better