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Impressive exterior to the building and well meaning staff The breakfast was hot well cook and hot plates so the food did not go cold No restaurant facilities in the evening - the only offerring was a bar menu of jacket potatoes, pasty or sandwiches. The 'chef' was stopping work at 8.00 pm presumably health and safety were worried about potential microwave overdose. No facilities, other than a bar which had no background music, no tv and no sky sports - all requirements for a business traveller, hence no customers. We popped in to the bar a 6.30 before going to a meeting and returned aat 9.15 - there had been no custom between those hours and there were no other clients until we left at 10.15 Breakfast was on long tables not separate tables and no table service
Excellent room and breakfast. A wider selection of drinks in the hotel lobby would have been good.
Excellent location close to historic centre of Cambrige with its famous colleges, Kings College Chapel and punting on the Cam. Breakfast room located outside the hotel itself, albeit in a building immediately adjacent. You still have to go outside to get to breakfast - annoying on cold, wet or snowy mornings.
The room was lovely and the facilities within it were fabulous. The view over Cambridge was great Having to go outside for breakfast was odd. The lack of a hotel bar or place to meet was a bit strange too. I also think the staff serving breakfast seemed a bit amateurish. It wasn't very clear how things worked and no-one explained.
Varied choice for breakfast with a pleasant view out onto the river cam. Conveniently situated for the Fitzwilliam, Kettles Yard and shops.
Good balcony .excellent aspect on a clear day No car park.not many tv channels.king room bed only 5 ft wide.I thought would be much wider
Great location, friendly staff, comfortable rooms. Lovely bathroom. Very enjoyable stay. The much trumpeted "excellent views" were a bit of a damp squib, though. We had a "Senior Fellows" room on the 2nd floor and had an excellent view directly into... the communal kitchen area of Jesus College's undergrad block, some ten yards opposite. The floor-to-ceiling glazing just left us feeling a bit exposed.
Excellent staff Excellent breakfast Poor design of room No parking No view
nära till centrum
Trevligt rum med utsikt över Jesus Green. Tyvärr fungerade in toalettstolen. Ej heller fanns det någon handdusch - endast takdusch.
Trevlig hotel med utmärkt läge Jag tckte att inredningen var lite väl 80-tals aktig. dålig TV
Trevlig personal, bra läge nära stan, bra med te och kaffe på rummet. Inte direkt illa, men lite dåligt urval av bröd till frukosten, och undrar över miljövänligheten över att all mat /flingor, ost, marmelad, yogurt etc) var förpackad i engångsförpackningar. TV:n fungerade bara två-tre kanaler på, men jag sa å andra sidan inte till i receptionen. Inte viktigt för mig med TV:
Allt var bra - läget är utmärkt Nej
Decent bed and linen Poor service, poor cooking, overpriced breakfast, chipped crockery, dirty carpets, ugly new buildings, view of carpark, need I go on......
Food & peace Poor selection in mini bar
Beautifully appointed new wing added to original building we felt welcome from the moment we arrived. Staff friendly and helpful, room well appointed and delicious food served in the restaurant.
Relaxed pleasant atmosphere, friendly and efficient staff Difficulty in booking a table at a convenient time for us in the restaurant (on arrival). Would recommend others to book a table well in advance of stay. Food excellent though.
the staff were extremely friendly and helpful. the room was very comfortable and loved the fact that it had a cd player.
Friendly, courteous staff at reception and in restaurant. Breakfast was basic, but actually quite good, particularly recommend the homemade granola! Room was a little cold, the heating is basically electric wall heaters, and not sure this was sufficient for the room. The bathroom also relied on the towel rail to warm it! Restaurnat a little pricey, although the food was very good! Located just a little bit too far to walk into town!
Beds and rooms were comfortable. We were moved promptly to an alternative room when there was a problem with the plumbing in the initial room. Pillows too soft
good setting and layout, comfortable bedroom, excellent bathroom charging for internet is bad customer relations given the price
Very welcoming, comfortable and clean; efficiently run ; very good restaurant
Excellent Hotel. The food was outstanding.
Vi bodde på hotellet för att besöka Newmarket, galopptävlingar och auktion. Det är bra att hotellet ligger så nära en stor väg och har bra parkeringsplats. Dessutom var det ett vackert hus med vackra blomsterdekorationer och trevlig inredning. Trevlig frukost. Receptionens hjälpsamhet var bra. Det luktad mögel i badrummet (rum107). Betjäningen i baren på kvällarna var mycket okvalificerad verkade mest intresserad av att stänga baren. Däremot den betjäning vi fick på dagen var mycket hjälpsam och kunnig.
The breakfast was excellent, the staff were friendly and helpful and the facilities were attractive The room was rather dimly lit and the double bed was rather firm and uncomfortable
the staff were happy to help and the facilities were very good. the room was warm and comfortable
Discreet, quiet and private. Excellent bar and restaurant.
Easy to find, Staff very nice, suited our purpose. Hard Bed
I found the staff very helpful, nothing was too much for them. The parking was great all in all a very enjoyable stay. Will come again. Everything was spot on.
fast service, good decor
We were upgraded on the second night due to our complaints into a crown room. This just about reached 4 star standard. The receptionist who upgraded us was very friendly (the only member of the staff who was!) The hotel room we were given was a twin (we had requested a double). It was small shabby and the beds were extremely uncomfortable (broken springs and lumpy pillows). We couldn't be moved as there was no other room available, but were offered no apology or an offer to be moved the second night. The breakfast was average, the scrambled eggs runny and the service awful (we were seated, went up to get some food, came back and another couple had been put at our table - despite our bag and coat being there!). The dinner was also average. The 'gym' was dated and cramped and the changing rooms filthy.
A double bed for single occupancy The room was generally clean but they had missed dusting lamps and skirting boards - no tea on tray
Extremely noisy; unfriendly front desk staff; small rooms with outdated furniture and electronic equipment. I left 2 hours after arriving because I tought the noise level was too high. The front desk staff didn't even ask me why I was leaving or if they can do anything to help me. They just took the key ( metal, bulky) cashed the check and said good bye.
Bath Mat Shower Hooks / Curtain brown stained rust rings these are cheap to buy seemed a shame spoilt bathroom
Room was fantastic loved the bathroom facilities, drinks range very good, loved the cigar facilities, decor atmosphere very sexy and romantic. The garden area could have been better and the room was too hot for me .
The comfort of the bed, and the breakfast The view of the aircon units from the bedroom window, the fact that the room was chilled on entry on a cold and wet day - and heating took ages to work, the delay in being served tea in a chilly library , the failure to return my call to reserve a table in the bistro which meant we had to go out into the rain to find another restaurant
central location, well appointed room, reasonable restaurant poor service in restaurant which was very busy on a Friday night and understaffed
Well located, near to city centre and train station. Nice room, good service. Difficulty in accessing the internet service from the room
It is very difficult to find a clean and decent hotel room in Cambridge that is also quiet and serves good food. Hotel du Vin is the only one that is clean, quiet and has a decent restaurant.
Excellent breakfast - but had to pay on top of a high room rate. Exceptionally poor value for money. Plus the back of the hotel looks onto a 7 storey research labs.
Central location,good food and special Reception seemed unaware of active hotels agreed rates for b&b
Convenient situation, friendly, efficient staff & excellent shower!
Service was excellent. Reception staff very accomodating. Restaurant first rate. The room was simple but beautifully presented. There were no glitches, flaws or loose fitting (rare in my limited experience of hotels). It could always be cheaper!
Hotell personal, Reception öppen 24h, ex hjälp att boka taxi hem. Bra rum, rent o tyst. Standarden motsvarade presenation vid web beställningen Frukost, saknade ost/skinka, grönsaker mm på frukosten. Blev mätt men ingen trivsel. Bra om det framgår avstånd till centrum bättre, och att det inte ligger i stadsomr, låg mer i fabriksomr lite "utanför". 5-10 min gångväg till buss plats.
Vänligen skriv minst 15 ord
Convenient to Cambridge City Centre. Breakfast was delightful. Owners are lovely people. Room on bottom floor was a bit warm (we went in mid-May), and there was no fan. There were windows that we opened, however, which cooled the room down at night. Operating the shower was a bit confusing.