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I stayed in the executive suite for one night. Service was excellent. Sheets were clean. For a five star hotel and paying high rates for this room, I was not too happy to find stains in the bathroom. It seemed as if someone had just quickly wiped the bathrooms with a dirty damp rag. As far as food, breakfast was in a lounge exclusive for that floor. Very courteous staff working there. Afternoon cocktails also available there. No free internet. It should be mandatory at all hotels. Over-all I would recommend staying here if your willing to pay these rates.
Following both picks and description, we chose the Hyatt for our first night in Morocco. While the hotel looks beautiful, is centrally located, and has a nice pool and OK-ish gym (Technogym equipment but from at least 2 or 3 generations ago), we had several disappointments: 1) There was hair in our supposedly clean bathtub, 2) there was a half eaten meal, chocolate bar and half drunk bottle of water in our supposedly re-stocked minibar, 3) it took a call to the front desk and then another call 30 mins later to the manager to get 1) and 2) addressed, 4) on checkout the front desk clerk tried to charge us for the room and internet usage (which we tried to use but encountered an error), 5) there was mold on the shower head in the shower and the shower head in the bath had leaks that caused it to spray over the bathroom floor. In summary, not what one expects for US$+ a night. To be fair, the Director of rooms ensured problems 1 and 2 were fixed with our second call and accepted the fee...
Parking to the cars, The Music in the Restuernt!
I Like the location and the confort The rooms was dirty.
the hotle staff was not verey helpfull accepet if you gave thim some money , ther is no aircinditons in the rooms , they said it is not working !!!!???? the suit was very small . the hotle staff was not verey helpfull accepet if you gave thim some money.
The hotel was in a great position with easy walking access to lots of things the toilet was leaking in our bathroom and we missed breakfast because no one picked up our menu selections from outside our door, despite them being put out well before the collection time.
the bed was comfortable and the sheeting clean. Had coffee to make in the room. Good airconditioning. The carpets were filthy.
in center none
the hotel is good, but i was in transit and coming from a business trip; so it seemed very far.
Location was close enough Ac did not work. Could not sleep all night. Hot and mosquitoes all over the place when I tried to open the windows. The staff took forever to even acknowledge and never fixed it. They would not offer me another room that wasn't filled with mosquitos.
The staffs friendliness Not sure.
i think the location was the best part about the hotel, and it's easy to get taxi.
Airco, television, they called the car rental service for usd Carpets on the floors, clerk tried to trick us during money exchange...
i liked the hotel, the staff and the location. The hotel is equivalent to a good hotel in New York and has an international standard. The door man and the front desk staff were awesome and very helpful. i traveled a lot around the world I was happy with this hotel
actually the room was very luxury, dublex. it was a really very clean, all my family thought that it is 5 stars. its location is very good near the center of the city. if iam going back to casablanca sure i will stay in that luxury hotel nothing, everything was perfect
It's location. It's breakfast. The hotel was good in certain way. It was a little old but considering the city infraestructure I think it is not so bad. I wouldn't recommend it if it were in europe. It's like a 3 stars hotel.
the rooms are very bad, in your web sit it looked very good but in reality it is very bad. i did not like any thing in the hotel
The location. Your staff!
Convenient location This is not a 4 star hotel/ much ,much less
The staff were very helpful & had a good understanding of english Limited selection on the menu for the evening meal, maybe we were getting to set in our ways with previous places we had stayed had buffett meals.
The first stay was ok, but I wasn't happy with this second stay at this hotel. Probably, depending on the timing, and the staffs... The lady at the front desk was not professional, and she gave us very bad room so that we had to ask for more clean room with some tip. In addition to that, the remote controller of TV didn't work.
location. staff very receptive to American visitors. :) time to renovate a little.
location, WIFI -
The room was huge and the bath comfortable. Breakfast was fair and staff helpful. The hotel is very old so all furniture and bathroom facilities could be better. This hotel can not be sold at a price of a new four star.
breakfast, comfort, view, unique feel, friendly and helpful staff
Good location, very pleasant room with nice balcony and a great value at the price.
Large rooms, great location, clean. Didn't think the breakfast was up to much
We stayed at the Hotel Amoud in Casablanca for three nights in chilly November. The room had lots of hot water, comfortable beds and was heated (which has been a rarity of 'budget' hotels in Morocco). We checked in at 3:00 am after a late flight from Egypt and were ecstatic to see a friendly man at the desk who checked us in very efficiently. All of the staff were friendly. The wifi worked well in our room. The neighborhood is a little rough and ready, but from what I saw of Casablanca that seemed to be the norm. Our room was a little noisy from other hotel guests (doors slamming, people chatting in the hallway, the tv next door) so it might not be a good choice for light sleepers.
Staff was super friendly; breakfast was served very fast and had generous portions, and was available until noon; nice little restaurants nearby, as recommended by staff n/a
Very nice room and very good value for money. Rooms can be a little noisey due to third parties.
Staff were pleasant. Room was clean. Location was close to the centre of town.