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Lobby/receptionspersonalen mycket hjälpsam Säkerheten, exvis att lilla entrédörren (bredvid hotellets Bierstube)mot Darmstädter Landstrasse ger fritt tillträde till hotellet osedd/utan kontroll av personal, hissarna saknar "kortlås". M a o utomstående kan utan kontroll nå vilken del av hotellet de önskar. Detta är för konferensvåningen förmodligen nödvändigt men är enligt min synsätt icke tillfredställande för boende gäster.
Bra läge, rent och prydligt samt centralt. Nej
Ett bra hotall med utmärkta rum och ett centralt läge.Frukosten god och riklig i en trevlig matsal. Luftkonditioneringen fungerade inte.
Trevlig och serviceminded personal Standarden på rum och hotellets allmänna ytor ger inte value for money
location near airport, quiet surroundings, good dinner buffet
The staff was very friendly The free shuttle service is only from the airport. If you want to return to the airport (i.e. you are on layover) then you must pay 6 €.
Having to pay to park at the hotel !
I really appreciated the airport shuttle Only one restaurant and nothing close by, should consider opening a store. The elevators also were ackward.
breakfast buffet was terrific, nice touch was the thermos of coffee on each table. Found it very expensive. To use computers for internet you were charged by the minute, for the price paid; it should have been included; as with the buffet breakfast; again, while very nice, 20Euro each, was a bit pricey; again, should have been included in room rate.
I did not like the high cost of meals. I did not like the high cost of Wi Fi - it should have been free.
I wanted to change rooms because we first had a room for smokers and we both don't smoke and we wanted a kingsize bed instead of 2 queensize beds.... this was no problem and we had a change of room. We liked the pub we came in late and had a good meal overthere...
it was very convenient. Prices in the dining room.
Shuttle service was efficient. Free drink at the bar was nice.
Not much - attitude seemed to be "give me your money" and then we will charge extra for other items Cost of internet was $7 per hour - technician was unable to remove the "governor" on the volume for English speaking channels - can be done but they did not know how to do it -
quick check in and out. No complaints
Sefriendly, very obliging staff and wholeheartedly runned hotel excellent breakfast with regards to your own wishes
Nice rooms, really nice hotel for the price. Great breakfast. Nope
Location, Breakfast, Parking (free), big room, family atmosphere A little bit outdated but OK, can be noisy (wooden stair cases!)
Arrival. And then it was all downhill. The younger man at the desk for the evening shift was effortlessly helpful. It was easier for him. The location was pleasantly suburban but not the most convenient . This is the kind of place I like, and if I'd gotten a better room I might have been much happier with it. For anyone with a car it would be good as there is space to park. My room was spacious and had decent lighting, but it was terribly inconvenient, with no space for non-hanging clothes or for toiletries. The worst was how very dangerous the shower was to get out of. I had Room 24 - -# 22 looked somewhat better. There were 42 very steep steps up to the 2nd floor (our 3rd) and, although they did make a quite old, small man carry my 2 heavy bags, it was not done eagerly, as I had been promised on the phone. I had said that if there was no one to carry my bags, I could not stay there. Breakfast was an additional 11 euros, but I did not want to be there. This is not a place for an older traveller - I would have loved it when I was 20-30.
Exceptionally courteous staff. Breakfast service worth the additional 9.50 eur! Quiet but easily accessible location. Immaculate rooms. Appreciated in-room wc and shower.
close to sachsaunhausen area, quiet away from main drag, close to sbahn station
The staff were extremely helpful and friendly and the breakfast a memorable experience. The hotel is in a delightful old building and a convevnent part of Frankurt.
Large,clean,comfortable good value accommodation in quiet street in Sachsenhausen,good shopping and good neighbourhood eats are all nearby as is "the museum mile"
Great atmosphere. Friendly service. Lovely breakfast. Convenient location. Family-run mindset. Always a pleasure to stay here!