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Most everything Nearly nothing but if there is complementary water in the room
Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
I feel that i am in my country It need to renew
Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
An absolute gem. Make sure you stay there. Nothing
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
Much good in price even they serve good room quality! Never be likely such low price hotel quality. This hotel is enough worth of much higher price. Location is not super. but, there are even good cafe and shops near there, and not far from U-bahn station. Also, can walk to Hauptwache by walk easily.
good location, nice room design
Room was spacious and location was good. no air-conditioning. Mini-bar was defective and staff showed no anxiety to rectify.
Perfect location, very central and close to main facilities and amenities Hotel located on a noisy street.
Good location, good value for your Euro, free parking (!). Rooms on the upper floors facing the city have a good view and are not too noisy, in spite of being right on a busy street. As an alternative breakfast try La Maison du Pain just around the corner. If one travels with small children then beware of a relatively small elevator as a stroller may not fit in.
Excellent receptionist - really helpful and friendly
Room was wide and clean. Rooms facing against street is noisy. Room was hot during night. Front desk made us feel we aren't welcomed.
Nice stylish hotel, with free parking round the back. initially they gave me a smoking room although had requested a non smoking room. they quickly changed this for me with no fuss.
friendly staff, and room was good. breakfast was excellent. there was no shampoo for the shower, and maybe something on the walls would make the room more nice.
good for parking auto at site of hotel to much noise from other room, no sound proof anything thru wall to wall
Tillgänglighet, centralt bra läge nej
Mycket bra läge! Sisådär fräscha lokaler
Hotellet ligger mycket centralt med shopping-gator och tunnelbanestation direkt utanför dörren. Dessutom är det gångavstånd till centralstation, gamla operahuset och gamla stan. Personal var flerspråkig och lätt att ha att göra med. Personalen kunde inte hitta nyckel till vårt säkerhetsskåp som fanns på rummet. De erbjöd heller inget alternativ för våra värdesaker.
Receptionspersonalen Inget kylskåp
Hotellet ligger fantastiskt bra, med julmarknaden precis utanför dörren. Rent och snyggt, samt en mycket bra frukost.
Ett kanonläge på gågatan!FRUKOST Rummet var mysigt och hemtrevligt Nej
Närheten till shopping. Röklukten på rummet.
The breakfast is great. The washing machine is free of charge. The location is excellent. The room space is more than expected. I have a baby with stroller. Unfortunately no ramp for it!! I have to carry it up the stairs to the 1st floor or downstairs to the reception area. That was really tedious. Also, the doors are not opening automatically and also needs a key not a magnetic card which makes the life very difficult each time we need to go In and Out of the hotel. The kitchen tools are useless and in a bad condition. The stuff are very neutral. No help, no smile, no offering for help. I'm not saying that they were offensive. They respected me but didn't feel that they are welcoming me. The left is very very small. One person with small stroller can use the left at a time. Finally, the star rating for this hotel says that it is 4 starts and this is very misleading
Very close to city centre. Nice warm room with full cooking facilities The apartment for 3 people is a bit small
Located 1 block from the Ubahn and restaurants. Across the street from a lovely park. Walking distance to museums, historic sites. The room was a good size and well equipped including kitchen. Nice breakfast-fresh foods with good variety. Shower stall was smallish and had ill functioning doors.
Excellent location, very friendly staff, massive room, more like a flat, large terrace, large desk They could do a lot better in providing shampoo etc. Second morning shampoo/ shower gel (which wasn't great) had run out
the breakfast was excellent! the staff, especially the lady at the breakfast buffet was very helpful and kind, even though we had three children with us. also the rooms were very spacious and had everything we needed. All in all, a very positive experience the room smelled a bit of cigarrettes when we came.
It was big, nice parket floor and clean The bathroom could be renowated. There was an evidence of poor trys of hiding mildew in the bathroom, but generally it was well cleaned. Safe didn't work but we didn' need it anyway.
The room was big and the hotel is very close to the center. The area is very safe and clean. Some of the staff are not friendly.
friendly staff, excellent location.
Good location, spacious well equipped apartment.