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Close to rail station WiFi was expensive, should be free.
Closeness to the airport No shuttle service to the airport
The location is not bad, 20min from Franckfurt. Very quiet place. The swimming pool an sauna are really good :)
It's moden decor, it didn't look like a typical hotel room and the backlit wall made a big difference. It had a wall safe & the mini bar was big enough to store food. There is no way to control the temperature of the room, it seems like that they turn the AC off at night. The TV was rubbish, every channel was in German with only BBC World & CNN in english. There was no Bureau de Change or Cash Point machine, and they didn't cash cheques. I had to walk around in unfamiliar territory for an hour before I found one.
evry thing was terific,But the only thing disturbing is that they gave me a room overlooking the railway
The location was great. Very relaxed and throughly enjoyed my visit . One major complaint. On our first night we ate in the restaurant and we were disgusted that the cheapest bottle of wine was €33. The food was great but we never ate there again. There was four of us eating and some wanted white wine and some wanted red. If the wine was reasonable we would have ordered 2 bottles and eaten there each night.
nice design, nice location ,parking,price
Excellent breakfast buffet.Good choice of barfood and good restaurant.
Very clean. No free internet .
The staff was really friendly and helpful.
the room was quite confortable for three people after a whole day visiting Frankfurt we came back to the hotel at 17.00 and our room had not been cleaned yet. We just managed to get into the beds for a rest when a man from the room service walked in without even knocking on the door. He told us that if we wanted our room cleaned we had to leave in 10 minutes otherwise he could only change our towels. We chose not to have our room cleaned and not to change the towels but I believe that by 17.00 all the rooms should have already been cleaned.
Too high price for a basic hotel
ideal location when you have an early morning flight the restaurant was closed on fridaynight, as well as saturdays and sunday, which made it a little difficult when we wanted dinner and had planned to have it there. this wasn't written anywhere and we only found out when we asked where the staff were at reception. i was charged twice for my room and am still awaiting a response to my request for a refund.
Location No room at breakfast, few tables and extremely small rooms
It was a very nice, clean, recently remodeled hotel. It is a little remote from the city but within walking distance to the arena. The restaurant and bar were closed for some reason and there is no where else around the hotel to eat. So that was very inconvenient.