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Impeccable rooms; fantastic selection of fresh fruit and juices for breakfast; extremely accommodating staff. Great valet service, including bottles of water and some complimentary fruit for our onward journey. The staff were taking their customers a bit TOO seriously: The live entertainment in the bar was stopped because of the complaint of ONE customer although the rest of us enjoyed the music. The same happened during breakfast when a 70+ customer complained and the music was turned off - creating an eerie silence during breakfast.
facilities and helpfulness of all staff could not get the room temperature below 19 degrees which made it very warm for the nights
very close but out of the dirty frankfurt.The city car goes directly to the Messe in like 15 minutes
It is second time in the Villa Kennedy,and the feeling was perfect again.If you want to feel as GUEST,this is the place in Frankfurt.
just perfect in every way.... Staff excellent
staff was very kind and pleasant.also efficient1 room is clan and comfortable. breakafst Euro 250 is too high!
Hotel is very nice and stilish, close to the airport and city center
Staff very efficient and friendly. Hotel room very nice. Did not find a lounge - only bar. The music was very good but we would have liked a quite place at times.
the food and they use linen fabric in the cover bed which is good and the spa its amazing staff there. no
Very friendly staff, although 163 rooms the hotel feels like a "boutique" hotel. Everything was just great. When I visit Frankfurt next time I will surely book Villa kennedy again.
If you would like to feel what it is like to be a superstar. This is the place to go. Everything is just perfect. The room, the restaurant, the bar/lounge with live music, the hotel it self, the spa/welness, the location and the staff!!!!!!!!!! The only thing to mention is that the sauna is not mixed. So spa-ing nicely with your wife or partner together is out of the question.
Everything was great, a big quiet room with everything we could expect.
Location Insufficient cooking utensils for 2 persons,ie.one cup, one saucepan and none available upon request !
Nice room, nice additions left for you Hard to locate the hotel from the road
The ability to cook myself a simple meal. Curtains need to block out light more effectively. There was a small additional window in the kitchen area which had no curtain at all and a Neon sign (not lit) advertising room vacancies which still admitted a fair amount of light. Next time I shall ask for a different room!
good value for money, clean, not too near the centre but reasonable walking distance.
Convinient location: 10 min walk from South railway station, 30 min walk from Central railway station, 20 min walk to the down town. With public transport - 10 min to Central station, 10 min to the center. Liedl supermarket very close to the hotel. Perfect for tourists who like extended stay for reasonable money. There is a possibility to use typical household facilities (e.g. ironing room, washing and drying machine, refrigerator in the room, kitchenet in the room)
clean, good location (residential area), access to transportation high price for a poor breakfast, inaccurate info in the hotel's site (distance from the Messe)
generous room size for a single room. comfortable chair, working desk. well placed lights. good heating. good fridge and shower. great location only about 150 metres from bus stop for direct airport service. also close to south railway station,and wide range of restaurants and pubs of sachsenhausen district, and for rest of excellent city transport network. good bakery/cafe and lidl supermarket right next door. 5 euro daily charge for wireless. reception basically unattended. really this is just a furnished studio room in a converted apartment block with breakfast room ( extra charge)nothing wrong with that, and it suited my purpose. does not really feel like a hotel. close to railway lines, but only a background noise with closed windows - not enough to keep you awake.
I stayed at Senator Hotel for 6 nights and 7 days. I enjoyed staying at the hotel for example, facilities was good, the room was spaicous, good to eat out, and access to shopping areas. However, end of my stay, next door was very noisy, it was very difficult to go to sleep. I was wondering if you, the hotel, could put a sign, for example, after 11 pm, "People should consider other people, noise (volume of TV and conversation), the sign might helpt people reconize.
hotel staff was very nice and friendly, lokalization, no
Nothing at all Hotel deserves zero stars, Dirty, unkempt, depressing, Customer service NON existent.
Staff helpful, a little disorganised but on the whole good. Room good for the price, clean and tidy. No complains I enjoyed my stay Only minor things like - My first towel smelled of smoke, bed not the most comfortable, and bright street lighting so room was quite light.
Locarion That they say they have parking but if it is full you are screwed, which was my case. No other option but the street which is full and has many restrictions. So please put: limited parking. I only chose this hotel due to parking availability, which was not supplied in the end. And the reception guy was not helpful at all and didn't give me any more options that just say park in the street.
nice aereas are close we had to pay cash to get a bill the water was cold, no hot shower in the evening, the collegue in the morning in another room had the same problem
minibar, quiet area, soft bed
GREAT LOCATION, PLEASANT AND HELPFUL STAFF, ENOYABLE STAY
staff were great - room was just what a needed and the location was spot on - away from all the Messe craziness!!
location 199 euros too high compared to the hotel facilities.
Good value for the money and location was nice. Their website says they have air conditioning and it doesn't although they did provide a fan. Also I called to ask if the wireless internet was free and they said yes. When we checked in, they tried to charge us for it. The internet was not hi-speed like advertised either.
It had 3 stars but this is really misleading. It is far below average 3-star german hotels. Old furniture, old rooms, old elevator (from 1969!), poor and not professional service, wireless internet was not working from my room..... I had a big problem....they sold my room to someone else and gave me a much smaller room which had a seperate toilet at the end of the corridor.
Trevlig personal, personligt, trevligt område Kallt på rummet
Enkelt hotell och helt ok för vårt behov när vi var på mässa. Alla hotell behöver bättre sängbelysning
Mycket prisvärt hotell som var rent, fräscht och hade trevlig personal. Vi var tre kompisar som delade på ett rum och priset per person blev billigare än ett vandrarhem i Sverige. Mycket bra att frukost ingick i priset, ingen buffé utan frukosten serverades vid bordet och den var jättegod. Sängarna var inte så sköna.
Good value hotel with an excelent locaton in Frankfurt. Many nice restaurants in ths area. Staff is very friendly and helpfull. Hotel does not have an elevator so be preparred to carry you luggage up 1 or 2 floors, other than this hotel is a good value for the money. Business traveler review.
Mycket trevlig och tillmötesgående personal. Mycket bra frukost. Utmärkt läge i Sachsenhausen. Alla trappor man måste släpa bagaget upp och ner innan man kom fram till hissen. Även om hotellpersonalen erbjöd sin hjälp uppför första trappan...
utmärkt läge, mycket trevlig personal och en god frukost Ingen luftkonditionering, olidligt varmt på rummet
för dyrt för att ligga så långt borta från centrum många trappor upp o ner utan hiss , där jag bodde
Vänlig hjälpsam personal, bra lugnt läge på hotellet ca 15 min gångavstånd från centrum. Bra frukostbuffé. Saknade att det inte fanns tillgång till dator med internetuppkoppling.
Ett familjehotel med vänlig personal. Tyvärr kunde inte damen i receptionen engelska så det blev lite komplikasvårt att förstå varandra
Lägt var bra, vid alla mysiga restauranter. Servicen, 2 personer i receptionen, som bara kunde tyska o ryska! Det kunde inte svara på några frågor alls. Men inte otrevlig.Vi fick inga rena lakan under vår vecka, och vi var tre st personer i rummet,1 fick utslag på hela kroppen, med fruktansvärd klåda, som bara tilltog. Vi övernattade 7 nätter, kan det varit loppor?
Hotellet som i sig är inrett i ett gammalt renoverat hus med många ursprungliga detaljer bevarade ligger i ett område med flera hus i gammal traditionell stil vilket skapar en trivsam yttre miljö. Biltrafiken begränsad och utan störning för hotellet Rum och badrum prydliga med hänsyn till sin ålder och välstädade. Omgivande restauranger och pubar var dock ett störnings moment med sina utomhus serveringar. Den natt mellan en måndag och tisdag som jag vistades på hotellet blev det inte tyst och lugnt förrän ca kl 04 på morgonen. Hade jag tillfullo insett störningarnas omfattning, trots varnande tidigare gäst receptioner, hade jag valt ett annat hotell
Bra frukost. Fick ett rum som låg mot receptionen vilket innebar mycket oljud, rummen är dåligt isolerade. Inget badkar trots att det stod i bokningen.
bra att det ligger lite utanför själva city kärnan men ändå nära trevlig utomhus servering vid floden Main - fina promenader om man har tid utmed floden kan inte komma på ngt