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The hotel has comfortable bed with especially nice pillows, which is important to me. Many amenities are included that aren't usually. The rooms are pretty spacious compared to most you will find in Grenoble. The design is a little bit 'cold' and not necessarily my cup of tea, but sort of interesting at the same time. The elevators aren't very 'smart' in their programming. Sometimes they switch direction when you expect them to keep going the same way.
the central location
WiFi and the clean room Street Noise
close to railway station. 24 reception, so able to check out early for train. great location on square
To my knowledge, this hotel is the only one in Grenoble to offer a warm, cosy, and tasteful environment, and a bit of class. The location is magnificient. The staff is extremely helpful and nice. There are many small attentions not always found in similarly priced hotels -- free international press, free wifi, free parking, ... Although I warmly recommend the hotel, I has some drawbacks. The renovation starts to be slightly outdated. The standard rooms are small, the beds are the old French standard size beds, i.e., too short for me. Electrical switches can be inconveniently placed, there are too few electric outlets. Street noise is a (minor) problem even with all windows closed.
Location,location and the scene of alps mountains The staff aren't so friendly beside the room isn't well prepaired
The location was superb and the room was nice and warm. Long black hairs came out of the jacuzzi bath when the jets were turned on. My fair haired daughter was in the bath at the time and her body was covered in long back hair. This put me off using the jacuzzi although we had paid extra money for the room especially to have this treat. I re-ran fresh water but when I turned the jacuzzi on the hairs kept coming!! I hope we were just unlucky as all else was clean.
The position of the hotel in the city center next to everything. The room was very small.
Central location A bit pricey relative to amenities
The people at the reception, especially the morning crew was very freindly and helpful. There was a rather unfriendly lady at the reception desk, who left the recognition and greetings of guests to her colleague.
Great location, excellent value. Nothing really. A very pleasant stay.
Central location was good, rooms and breakfast were very good.
The staff was very friendly, and helpful. The room was very comfortable. Breakfast was very good. Facilities as businessman was also very good.
i was having a 2 day meeting at the chamber which is in the same building room temeperature hot, cant open windows and when i moved to a room where i could it was very noisy outside
The location is very nice. Being close to the train station but not noisy at all. The room is clean. Additionally, there are fitness rooms and free xbox360 to play in the lobby, which are awesome choices in spare time of business trips. Also, the staff are very nice.
good staff, location and free internet, flexibility in extension of the stay when required. sad that the breakfast is not included in price
excellent location, close to bus and train stations but only a short walk into the centre of town. very helpful and friendly staff. Bar prices
almost everything The hotel is at a quiet location. It should be possible to open the windows. Much better than ineffective air conditioning
Comfortable rooms, with modern design, wonderful bathroom, great soft bed & cofee / tea in the room and the option of free parking. If only Internet access was for free, it would complete the whole great experience we had... That didnt change our minds though, that it was a great place to stay.
Unsual artwork was interesting. Staff in the restaurant were cheerful. View of the mountains was good I was not told that the restaurant would not be open on Sundays before I booked. The restaurant was very understaffed
The staff were very accomodating and spoke English. The room was lovely and the breakfast was amazing. The only small problem was it was a way from any decent restaurants,which meant we ate at the hotel,with limited choice.However the meal was good,if a little expensive.
Quality and value I have come to expect from this brand Information in the room said hotel bar close at midnight,however the two members of staff at reception drinking coffee said it was closed at 1120
The friendly staff at reception, always there to greet you with a smile happy and to answer any question you might throw at them about anything. No
the staff were very friendly and helpful, breakfast excellent and wonderful view of the mountains from room on top floor.. also good location, within walking distance of the old town.
Clean comfortable room and very friendly and competent staff Jacuzzi/Hot tub was not working = I reported it but did not hear from anyone.
The hotel was well situated for our needs.
It was nice room with good restaurant. Sauna club has some space for improvement.
The hotel has a nice lobby and friendly staff but it is not centrally located for those that wish to tour the city. My stay was disappointing. Internet access was pricy at almost 25 euros for 24 hours. There was little hot water one morning and the room air conditioning was anemic at best. There are better hotels in Grenoble that are more centrally located with lower prices. I suggest the Tulip Inn Hotel Angleterre which is on the edge of the Old Town or the family run Trianon.
Good location - within easy reach of the centre plus some nice bars closer at hand. Pleasant staff (including 24-hour reception). Breakfast was good value. And Grenoble itself is a fine little city. There was a lot of building work going on nearby during my stay, meaning noise in the daytime plus quite a lot of cement dust around so the air was drier and less pleasant than one might have hoped for in an Alpine city.
Very nicely decorated in cheerful colors. Extremely friendly staff. Conveniently located close to trams and near main library. Excellent A/C and great free WiFi. Rooms are effectively sound-proofed. Shower was quite small and dark, thanks to an annoying blue shower curtain. Bed was so-so.
We needed a nice and uncomplicated hotel and everything was according to our expectations. No luxus class, but we didn't expect that. Clean, nice crew. And: free internet \o/ The coffee could have been a little bit better but breakfast in general was fine.
the kindlyness of the staff and also the brfeakfast enough... the room was too row...
The breakfast was the best for my France trip so far. It was a short walk from a Tram stop. It took a while for the staff to attend the front desk. I didn't think the service was represented in the price of the room but these days everything seems to be price tagged over worth.
Good value. Close to Tram Line C so good for the University campus, otherwise a little out from the centre (10 minutes' walk).
The services were great.
I liked the location which was really close to the city center and the tram station but... The room servce was unacceptable ( I came back from my city visit tired and looking forward to having a nice rest but what I found it was my bed linen was the old one and they didn't even arrange it properly! ). Besides, they didn't even have the do not disturb tag and many times the housekeeper interrupted my sleep. Another thing that really concerned me was the attitude of the receptionists who always talked in french with me even though it was clear I couldn't speak it.
kind staff, the proximity from the tramway station i did checked that the breakfast was inculuded at the price, however while i was having my breakfast, the owner told me that there is no reason to offer my breakfast and that i should pay for it. finally i didn't pay for it, because the owner found that was miscommuncation between booking.com and her hotel but anyway that was very unpolite to approach to client during having meal.
I was looking for a hotel close from the train and bus station and also close from the old city center and this was perfect! It is also close from the great attraction of "the bastille" a fort on top of a hill. Also close from the river. We had a great room with view on the snowy mountains in the back. Our room was purple colors, very modern &nd trendy and with great modern furniture. The bathroom was modern and the shower fantastic. The bed was huge and very confortable. small great attentions like bottles of Evian and sweets. Nice TV and a maximum level for sound which means you cant hear your naighbours TV. Breakfast was excellent and the dinner room colorful. There was a great selection of croissants and yummy french bakery items. There is also a machine to make fresh squizzed orange juice. Staff was very helpful and nice. Only one small minus, there was no safe in the room but the hotel seems safe enough. Would def go back!
The superb view across the central square of Grenoble and the mountains. Centrally located, the town centre and public transport are only a few steps away. Good price for such a central hotel. During the stay there were very hot summer nights - which are very stifling in Grenoble as the air doesn't circulate. The hotel has no air conditioning, and no fan was provided. Opening the windows for fresh air meant the room was very noisy. In all, a good hotel for winter, not for summer.
Great location. It's very near the train station. The room is very beautiful and comfortable.
Friendly and helpful staff, clean room that had been recently renovated and an attractive breakfast room. Felt an effort had been made to update the decor and make the hotel trendy. Only that it was hard to find, even with sat nav. The side of the hotel from which we approached had no sign or indication of it's name so we drove round and round for a while and in the end had to get out and go by foot to find it. Clear directions on booking would be helpful.
It was in the perfect site. The room was very clean with a great view. The food was exceptional. The people was friendly and helpful.
The location is extremely central, it's easy to move around as 2 tram lines pass in front and it's only 5 min from the trainstation. The building is historical, and has a nice feel to it. My room had a bad smell, of old sweat and smoke. Only after airing it for several hours did it get less, but every day again the smell was there. Breakfast is not included and costs 8.50 euro. For that, I would expect at least to get a decent coffee. However, the automated machine produced an extremely sweet, hot chocolate alike cappuccino that was impossible to drink. The next day I went elsewhere for breakfast.
Excellent location. Staffs are all English speaking. Reasonable price. Breakfast is rather expensive.
Excellent location for an outstanding price. It doesn't get more central than this and is a minute away from underground parking.
The hotel is right in the heart of Grenoble, walking distance from the station yet within the pedestrianised area of Place Grenettte. Hotel itself is unpretentious but it is very good value. This is the third time we have stayed there and plan to do so again. The only downside of being in the pedestrianised area is the sound of the trams running past - but this is only a minor quibble.
Interesting old building, wonderful location on old city square, easy walking to all parts of old city, good clean room, good breakfast, and very pleasant and helpful staff.
The hotel staff were very friendly and helpful. The location in the downtown by the tram and near tourist sites was excellent. We thoroughly enjoyed our stay!
Nicely situated close to centre price a bit high
The were not enough signs to find the hotel. It was a long walk, too far really, from the town centre/restaurants. This was not clear on the website.
I liked its location. Breakfast buffet vvery good.
Calm in spite of the nearby tramways and heavy trafic.
Hotel and staff were just great! Bit expensive for the quality
Made a lot of effort to accomadate our twins in travel cots in our room No highchairs
The hotel is located in the main street between A41 and A48 and easy access by car. The breakfast is average. Parking space is too tight and very limited. The use of a car more than mid size is not recommend it.
The politeness and readiness of the personnel to serve the clients even under difficult conditions (public transport strike)
Läget och rummen var bra. Rummen skulle vara rökfria men vårt rum luktade helt klart rök. Receptionisten kunde ingen engelska alls. Parkeringen kostade 14 euro istället för 5 som stod på nätet. (Något som troligen kunde ha rättats till/undvikits om receptionisten talat engelska)
Centralt läge. Pris/kvalitet OK. Frukosten t.o.m. förvånasvärt dryg, för att vara franskt. Hotellpersonalen borde kunna kommunicera med sina gäster också på annat språk än enbart på franska. !