Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Bra och bekvämt hotell med luftkonditionering och med läge nära tunnelbanan. Trots att det ligger bredvid Heathrow flygplats och man ser flygplanen på nära håll så hör man ingenting av detta utan kan sova ostört. Vi är mycket nöjda och skulle gärna bo där igen. Nej.
Läget passar mig bra för kundmöten
Läget passande beroende på tidig flygtid. Allt övrigt bra eller över medel. Lite mindre urval på frukosten, med svenska mått mätt.
bra hotell för pengarna, hyfsat nära t-banan o bussar. nära flyget ( obs inget störande ljud från flyget) bra bar och restaurang
Stora rum med bra möblering. Frukost OK. Stora resegrupper som man bör undvika att hamna bland vid utcheckning etc.
Big lounge, helpful front desk service. Discounted pricing relative to other hotels in the area. Outside decor and current renovations give very poor first impressions. Room was typ Marriott-type accommodations. I'd recommend spending the extra $10+ to stay elsewhere if possible, but would consider again at same price range when renovations are complete.
Location, lounge 1.the hotel could not find my kayak reservation so I am Not sure that I paid the kayak rate, in fact there is a good chance but I was charged twice and I'll have to find some way to reconcile this. For some reason the kayak reservations were not acceptable for their confirmation numbering system, the staff acted like they never seen a kayak reservation. 2.none of the hotel had internet access whatsoever it was down all night. Only one staff was manning the concierge desk and with the internet down the line was very long, yet it seems like the staff didn't put 2&2 together....perhaps you should increase the number of people at the concierge desk when the internet is down. At times the concierge would just just disappear I think probably hoping people would just disappear as well. Myself and another guest helped ourselves to the concierge desk computer print out our boarding passes for flights. 3. the entire hotel smelled like smoke despite the non smoking room. 4. the television didn't work in the hotel room and looked quite dated even at the kayak rated this hotel is not worth the money
Staff attention to detail, quality of room and location
Comfortable room and fast internet and ease of taking the public bus system 5 minutes to the terminal cannot be beat. Hair in the bathroom and in the tea cup suggested it did not get cleaned well, and about a 45" wait to get checked in made the stay less than ideal. Both are probably one-off issues though based upon reviews available.
Location This hotel is old and not very clean. I am surprised that Marriott has let this hotel go this far in dis-repair. Not worth 200 USD a night.
Close to airport, clean and upgraded rooms. Dinner was very good and the breakfast buffet was great.
Location State of repair/decor. Food---terrible !!! Seemed cheap for a Marriott --now understand why.
Location Service in the restaurant was very efficient and friendly We were not informed that the hotel is going through a TOTAL renovation. We were initially placed in a recently finished room. After a real ordeal to get there, we found out that our room reeked of chemicals (gave us a headache within 5 minutes and watery eyes), still had some construction debris and the bathroom door handle was not installed. Had to carry all our luggage back and had to be moved to a different room.
Proximity to airport Ability to earn Marriott points The hotel was old and in desperate need of an update.
What a great location. As a weary traveler it's nice when everything goes smoothly. Staff was very accommodating .
Room is Comfortable and modern. Lobby and pub/bar very spacious and comfortable. Endless corridors and small rooms for such a huge hotel.
This is boutique quality hotel with new amenities, at an amazingly low price. They do this, by offering small, but very nice, rooms with single beds. Its about a 10-12 min walk from the Hounslow East Metro station (4 stops from Heathrow), which isn't actually that bad. Fare is 1.5£, taxi is 20£ or so. (Turn right when you exit Hounslow East.)
Närheten till flygplatsen Inchekningen anlände kl 18:30 rummet var ej tillgängligt. Enligt hotellreglerna skulle jag kunna cheka in kl 15:00 betalde för något som jag ej fick
allt var kanon nej
äNlig kompetent personal. Bra engelsk frukost buffet. Läget för övernattning eller kort transfer via Heathrow är ypperligt. En icke fungerande fjärrkontroll för tv drog ner betyget något.
Please write at least 15 words No
Frukostbuffén Conciergen Mark var dessvärre snobbig och kort i tonen. Övrig personal var trevlig.
När till flygplatsen med bra bussförbindelser. Lätt att ta sig till flygplatsen. Dyrt! Internetuppkoppling på rumet kostade runt 14 pund för 24h!
Nej inget speciellt Trots att vi lever i internetvärlden så är deras pris skyhögt
Det gick lätt att ta sig till och från flygplatsen. Det var en mycket bra frukost på morronen.
mycket bra frukost, rent och snyggt och stort rum. Bra möjlighet att träna och koppla av efter träningen. Rumservice och trevlig personal. Nära till flygplatsen- hoppa buss fungerar bra enda som man kan tänka är negativt så d va långt fr stan, skulle annars stanna där hela veckans vistelse. men bra allternativ nära heathrow !
Det bästa med hotellet var dess läge, nära till Heathrow airport och ett ganska överkomligt pris. Nej
Läget Lång kö vid incheckning kl 23 när man ska upp kl 04. Ville ha bättre info om avgångstider för bussar på morgonen.
det basta var att hotellet hade shuttle bussarna som gick sa ofta. chaufforenna var mycket hjalpsamma. mkt trevlig pers. pa hotellet. hjalper vid en situation som nar man reser och bara vill att allt flyter pa. att det inte ingick bara en liten frukost med the och toast for det priset
Det tog alldeles för lång tid vid incheckningen.
The conditions of room and toilet are good. Really close to Tube station Free Internet in the room but the given password not work Fire alarm "falsely" rang in early morning
The hotel was within walking distance (4omins) of Twickenham Rugby stadium which is where we wanted to be. Due to the wrong booking (family rooms cannot have an extra bed), the staff were keen to find us accommodation in another room. Hotel in pleasant enough area, basic and clean. We booked a family room and asked for an extra bed in the comments part of the booking (for 4 of us) - the website showed all rooms could be booked with 1 extra bed added. However this is not the case - family rooms for 3 cannot have an extra bed added. Fortunately there was a room free on the ground floor (with bathroom facilities for disabled) which they gave us. This had 1 double bed and 1 double sofa bed. Unfortunately, no heating so room was quite cool.
Rooms excellent, Parking expensive @ £15pn and not mentioned on the Internet. Breakfast n£10 also expensive. Many hotel fail to offer a quick start breakfast like you would have at home - Toast and go. Many travellers don't want a large English especially by the end of the week. Perhaps worthy of consideration
superb location. 1st class service by all of the staff. good value for money.
Staff very professional, polite, helpful at all times. Standard of cleanliness of hotel and rooms excellent. The whole 'ambiance' of the hotel was wonderful! No bad points!
Fantastic room good hotel all that you could need. Pre Charge of Credit card no receipt offered or given Front rooms in the hotel could be noisy from street side.
friendly, helpful staff poor bar/restaraunt. Beds very soft/uncomfortable
Enjoyed the bar very much.The rooms are superb.The staff excellent.Great value for money.
Helt och rent. Mycket bra och prisvärt. Hotellet ligger nära tunnelbanan och det gör det lätt att ta sig till alla turistmål. Stadsdelen Hounslow är trevlig och har allt man kan behöva. Om du besöker Lampton guesthouse så passa på att prova den indiska maten på puben som ligger brevid.
Bra läge mellan heathrow och centrala london.
behjälplig, bra service, mycket positiv personal, rent och ordning
Nära till Tunnelbana. Nära centrum.Bra restauranger på nära håll. Nej !
Bra pris trevlig personal Toalett på rum Värmen på rummet, inte mycket valmöjlighet med frukost Nycklar passade till fler rum på hotellet. Ingen trädgård fast att det fanns med på bild i folder och på nätet
Hotellet var förhållandevis billigt men kundskapen bland personalen var dålig som tex var platser låg och hur man tar sig dit. En viktig sak att komma ihåg är att samtliga plan som skulle landa på Heathrow passerade strax ovanför hotelltaket från ca 06:00, jag lovar att man vaknar hur trött man än är.
Hotel staff generally good. Room ok, but sink drain a bit slow! Hotel could not find my booking on the system at all - I.E. no record of the Active Hotels booking. So check-in took nearly 20 minutes whilst we sorted out a new booking.
Very nice hotel, and served my purpose well as an overnight stay to be close to Heathrow for an early morning flight back to the States.Nice and quiet, even though it is so close to Heathrow. Don't know who's fault, but when I arrived, hotel had no record of my reservation. a little scarey, as I was being dropped off by my parents, after a 5 hour drive from South Wales, before my flight the next day, back to the us. After probably 15 minutes,the receptionist made a new reservation,and all was well. The other thing that was not good, was that I did not get my 6am wake up call, which could've made for a bad situation, as I was catching a plane! Also, it was not easy to get to off the M4...got lost and ended up on the m25!!
It was equiped with a very nice staff no breakfast deal in a quite handsome amount of money
The room was clean and spacious. Check in staff was unwelcoming. Almost was given a smoking room until I complained. Breakfast was expensive and did not live up to the price. The location is far away from the airport and suited to business travelers. Will not book a room at this hotel again.
We requested non-smoking and breakfast, but it didn't arrange. We waited many time for check-in and check-out.
Proximity to Heathrow airport. Quiet. Brilliant breakfast.
Early check in after a long haul flight was not possible
Plenty of facilities; restaurants, gym, spa and shop. However we chose the hotel for its locationa nd the shuttle service. Rooms were clean and comfortable. Thought the internet was poorly priced, i.e. too expensive.
Clezan, mostly quite quiet, ideally located for Heathrow / m25 For the second time in succession it took nearly an hour to check in as the Active Hotels Booking had not been received by the hotel. Required phonce calls to Active Hotels to resolve. Not what you need at 7pm at night after a long flight etc etc.
Had to wait for check in, had no record of room with breakfast booked over the internet but found booking was in first name. good job I printer copy to show.
The assistance of your staff.Did not like being charged £9.00 for taxi to Terminal one as I thought £4.00 was figure mentioned by your staff.Patrick Madden.
Bra läge för mellanlandning för vidare resa alternativt tidigt morgonflyg från Heathrow. Shuttlebussen funkar bra. Startar redan 04.22 och går sedan varje halvtimme. Helt ok mat på hotellets restauranger! Välisolerat från Heathrows ständiga flygplansmuller! Lyhördheten mellan rummen skvallrar om att innerväggarna i denna betongkoloss mer är att betrakta som pappväggar. Bo inte här när det pågår ett Indiskt bröllop med 200 gäster. Sova är inte att tänka på då!
Friendly, very good location, very nice staff,really near underground station. I do recomend this place
Good Location Noisy, limited choice of cereals
The full english breakfast was very bad,my friends breakfast had hairs in it,all cereals were of the cheapest brands,sausages particularly nasty,alex polizzi(hotel inspector) may have had a field day here
Very helpful staff, personal attention.
very friendly and helpful staff, good breakfast fish was not fresh at dinner
not as I was expecting from the photos
People were basically friendly. I left a pair of pierce on the bedside table, and a cleaner didn't see them and dropped one on the floor. I could not find the other one so I moved the bedside table and found some rubbish papers and balls of dust, which was quite unpleasant. Re the other one of the pair of the pierce which was missing I talked about it with the hotel personnels and the cleaner cheched the rubbish bag which one of the personnels had fetched from a big rubbish container outside the hotel. Fortunately she found the missing one from the rubbish bag, but it was covered with cigarette ashes. I received no apology for it, and the personnel, who seemed to be an ower, said only "conguratulations." The follwoing day a cleaner (I don't know if the cleaner was the same as the clear from the previous day) again dropped a visually substantial, hard to miss, cosmetic bottle on the floor from the same bedside table. They don't seem to learn from a mistake.
The breakfast was good! Other than the breakfast we did not like anything about this place.
Freindly staff light well maintained room None
The location is great, the comfort of the room was important but by the far the friendly staff were fabulous. Long Corridors, nothing else really.
My wife and I are not 'hotel people' but we were blown away by the decor, comfort and especially the friendliness of all the staff.
Good staff food good Carpark 500yds away phone charges & internet excessive.I Avoid hotels charging for internet.didnt know you could charge so much for calls perhaps you increase them when it rains
Clean, comfortable and modern room.
Hotel is clean, well appointed and luxurious without being overly expensive
Great room, very quiet, very clean, end of the corridor on the 5th floor... Like all the Rugby touches around the Hotel...
All very good Cold at B/Fest in the resterent
The Staff - Just brilliant and very interactive.World Class.
I enjoyed the stay. I think the outside sineage could be better especially at night. Breakfast dear.
Great value for money the shower room was cold
Absolutely very good.the staaf and the owner were very accomodating.A Friendly and most of all as if were family.Thanks!!
Very welcoming owner and staff. Went out of his way to take us to the station to catch our flight.
Very friendly and helpful staff...
Comfortable set up with refreshments readily available at all times. Nice friendly staff. From 5am - the planes start to arrive at Heathrow - a couple of minutes away......very loud.
Compared with the prices of hotels nearby it offered value for money for a bed for a night. The reception staff were very helpful. Short taxi ride to the airport. Not as conveniently located to rail or tubes as I would have liked
We were thrilled with the value for money, especially with the 24 hour access to beverages / breakfast. The rooms were cozy and the beds were super comfortable! N/A
A nice room with ensuite and free tea/coffee etc 24 hours a day On the flight path for Heathrow so noisy planes started flying over from 5am