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perfectly situated,comfortable and private
Friendly staff and the room we stayed. inexperience front office staff who couldn't give us proper information about sight seing, tax refund (even though they told us that we can reimburse tax), we spent unnecessary taxi fare to V&A Water front to collect our reservation tax Rand 700.00 which is not eligible to reimburse by the government, basically front office staff have no idea what can be and what cannot be reimburse. please advise them that tax refund is only the goods purchased from SA and carryng out of the country. also we booked full day table mountain for Rand 650 per person but we ended up paying 450 per person just for a half day, we just took the cable car and walk,basically we realized that we we hire a taxi to the cable car, ttl would hv been 460 for all.
Spacious room, bathtub was huge, friendly and helpful staff - always at hand for a restaurant booking/tour or any other request. Parking is in the facility itself. Strategic and safe location. The poor review submitted earlier by the mature Aussie couple doesnot do justice to this fine property.
The location was great It is a rip off. Far too expensive for the service available. The hotel is under reconstruction and should be shut down.Very poor conditions and does not work as a hotel .... It is more of a cheap B&B.
From the time we arrived until the time we left we had excellent, very personal service and constant friendly and helpful attention. The decor is stunning and the hotel is spotlessly clean.The food was delicious and beautifully served. All in all it was a wonderful experience and i would definately recommend the O on Kloof to everyone.
The hotel staff were very helpful with excellent tips about Cape Town. Loved the environment and location with 1.5 hrs walk to Water Front with great scenary. the 2 shower heads in the bathroom were not comfortable at all.
Limited parking. But it wasn't full when we were there
Spotless, good security. Helpfull staff. Free internet. Good breakfast at the cafe in the same street. 45 min walk (but a nice walk) to the waterfront. Two mornings cold shower.
Beautiful characteristic building and warm atmosphere. Perfect location. Service is friendly and efficient and amenities covers everything one needs. Nothing.
Courtesy of staff and abilty to communicate interest without sounding imposing on the client The breakfast facility closing at 10am on Sunday (noting that of Saturday closes at 10 30am). More can be managed into this activity.
The Staffs were friendly and helpful. Fantastic location. free adsl in the room, free basement Car Park No.
The staff were very friendly specially the manager "Ryan". Hotel clean, modern & pratical. lack of facilites at the pool & no WiFi in the room. No A/C in the bedroom.
The staff are very professional and helpfull and the rooms are lovely!!! We stayed in room 428 and the traffic on the ground from the Protea Hotel kept us awake the whole night!!
Location, staff, There was an unpleasant smell to suite. also the furniture and the kitchen felt a bit used.