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Buffet breakfast: you are spoilt for choice. Rooms are extremely small, poorly equiped, relatively pricey (given their size), and definitely do not represent *** standard. The decor is also a bit dated. Wellness/spa area is not very large and can get crowded in the evenings. The pool is only open as of 11am (and the whirlpool/sauna part as of 4pm). The location (in the centre of Karpacz) can be considered a drawback at times as it can get noisy during outdoor events in the evening. Finally, it is impossible to pay by a credit card (you can pay in PLN or EUR though). Overall it is poor value for money (compared e.g. with a number of places in Austria I stayed at).
Silence, environment Staff at reception did not speak english
Nice small hotel, good parking and location. Room was big and clean. Sauna and swimming pool was good although it has extra fee. Wrong information in net, sauna has extra fee and restaurant was not open. I did not got any information about this when check-in.
The breakfeast and the kindness from the satff. Good swimming pool.Unfortunately we can not use it use because was completly full.The hotel has good location and in general is beautyfull. The hitter was broked the extra bed too, my son slept with us, but to be fear they don't charge us the extra bed due to this fact. The furniture was broked and the bed too hard. There is no comfort in the bedroom. At night was too noise in the corridors, drunk people was at the hotel making a big mass We know it is not the hotel fault but they need to take care about.
the friendliness and efficiency of the staff, the comfort of the rooms and the facilities on offer, the proximity to a variety of places to see and things to do and most of all the jacuzzi!! absolutely nothing amiss with this hotel,thouroughly recommend it.
good location, very quiet, room spacious and very confortable, free parking, good value for money
The location is quite good and the staff are friendly. Spacious room. The carpet in the room was dirty. There was not much variety in the buffet breakfast. Overall value for the money was not very good.
Staff were very friendly and helpful. Room me and my son had was spacious with clean, modern bathroom facilities. Location was good away from the main road, but being up in the mountains, returning from Karpacz centre means a steep walk. No. Breakfast was Continental, with cold meats, cheeses, preserves. Nice and fresh with a selection of juices and cereals, tea and coffee.
i had a really big room, and the location was vey quiet
The hotel room was nice and clean, staff was very helpful and informative (weather conditions, local attractions etc.), great location for active people (pretty much in the middle of the hiking trails and downtown).
Breakfast was basic but good. Staff friendly and spoke English On a one way system so initially difficult to find.
comfortable and very clean
The food was very good and the hotel was nice and clean. Not having a lounge area with comfortable seats to sit in.
Excellent staff, location & value