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Det var bra service och hotellet är centralt beläget i Leeds. En fördel är närheten till tågstationen. Fruktosten är av god kvalitet och speciellt kan jag nämna den den med mjölk kokta havregrynsgröten - mycket god! Ja, jag betalade för två nätter inklusive middag på avresedagen. Då grillen var stängd, så blev jag hänvisad till baren. Maten var i princip oätlig och jag lämnade tillbaka den - men jag fick ingen ersättning från hotellet eller baren. Bedrövligt. Jag vill varna alla från att äta middag eller lunch på hotellet om inte grillen är öppen. Frukonsten är dock okey!
Very clean, nice facilities, great location, and good value for money No biscuits with tea bar!! Mini bar was empty!! Checking in and out was a long process as you only had one staff on.
Very clean room and comfy beds and nice bedlinen. Good bathroom though shower mechanism overcomplicated! Yes, there were rows from the next door guestsin the corridor outside our room at 2am and 6am which was awful. We complained and got some money back.
Reception staff friendly and efficient. Pleasant room with very comfortable bed. Very central, but quiet in spite of being full. I find the keycard difficult to use in door, but maybe it was me being thick!
Hotel beds too soft
Convenient to city centre, rooms quiet Parking still expensive even with discount. Smoking in bar, which is above restaurant area, but I guess that will all change in July!
I was very impressed with the standard and quality of the rooms and ease of access to facilities
The location was superb, the room was a really good size, it was very clean a comfortable. Parking. After being turned away from the light car park due to an ongoing murder investigation we had to park almost 1 mile away, when we enquired if we could still get the discounted parking vouchers availible from the hotel the guy behind the reception replied "we've got nothing to do with the murder". Very disappointing.
the location close to shops bars restaurants the train station and bus station.. no
Beautiful room in a great location. Room service food was of a very [poor standard. As a solo female traveller I dined from the room service menu several times and was amazed that a hotel of such good reputation should have such a limited menu and poor quality food.
Brilliant location in The Light - we met friends for dinner on the Saturday evening at a restaurant 2 minutes away, watched a film on Sunday in the Light and then had a late lunch at Brio next to the hotel. Also, liked parking in a secure car park overnight. Next time we will eat Sunday lunch at the hotel - looked great! Kept forgetting to use the key card to operate the lift even though we were told at reception.
the bathroom was especially nice and modern the room was very small for the price i had paid. There was only one pillow per person, to obtain any extras would have cost extra which is disgraceful when people have already paid so much money for the room. The head of bed was against the wall which led out to the hallway, this meant every noise in the hallway could be heard at what ever time of the night.
the staff were very pleasant and willing to help. The reception staff had excellent knowledge of the surrounding area ie shopping centres. he bar area was kept clean at all times and service was always prompt. We stayed in room 606 and the only thing which my wife and me noticed was the iron burn marks on the carpet which were present and must have been done by previous guests.
Excellent city centre location with great views from the higher floors. Clean and pleasant room with huge comfortable beds. Check in was a little slow but it did seem that quite a lot of guests arrived at the same time so that was probably the reason why.
The ultra modern decor & cleanliness of the room.Also perfectly sited in the centre of leeds. Hotel was superb.
Large room in good location. No parking, very slow check in
it was nice clean and cetral nice food and friendly staff would stay there again liked everything no complaints
The whole experience was lovely, the room was really nice and the bed was really comfy with good views of the city. just the cost of the mini bar being very expensive
Nice modern hotel in great location No
The room was spacious with everything that you needed. Very comfortable and clean. Could have had more pillows on the bed and room service menu and fridge items I thought were overpriced.
The fact that it was very well placed for both shopping and entertainment and close to the station The air conditioning / heating made the room very dry and I went home with a cough
the comfort and style of the hotel
it was very upmarket, and the staff could not have been more helpful. very good value for money. nothing
The overall feeling of staying somewhere very luxurious and the friendliness of the staff.
The staff simply could not have been more accomodating or helpful. Room was great, really good size and the bed extremely comfortable. Sometime took forever to get telephone answered on reception especially in late evening. Mobiles simply did not work in the building. Lighting in room could have been better. It was a little dark.
i would highly recommend the hotel to both business and leisure travelers, situated idea for relaxing stay , rooms excelent standard, staff fantastic and very helpful as a regular visitor to Leeds i will be a regular guest at the hotel for certain
The room was perfect for a romantic night away - the room was lovely and the bed was so comfy you wouldnt want to leave the room. The service is excellent with very approachable staff. no complaints -
Good looking hotel, stylish and comfortable.