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Picturesque small and tight guest house with terrace, inside patium. 5 minute walk to epicenter (Jamaal el Fna). Prayer calling of Koutoubia mosque loud and clear at 5 AM :) i find this a plus. It was owner's birthday party and they installed a sound system inside the riad, not informing nor caring that there were kids trying to sleep. They simply ignored our requests to lower the sound. It was like trying to sleep inside a discotheque.
Staff were helpful and friendly (although you will need to speak some French!); pool was a must in the heat (45 degrees!) and location was superb. We had the place to ourselves for most of the time and breakfast on the terrace with a view of Katoubia mosque was lovely. Easy to find, clean, spacious and traditional. The air con could have been a bit stronger, we were let down by the pick up at the airport and the credit card machine was broken so we had to pay cash.
Great location (once you find out where it is for the first time...as it is located right at the end of an alley). Just 5 minutes' walk to Jemaa el Fna. Staff went all the way to make our stay pleasant without being intrusive. We ordered room service twice and homemade Moroccan food was excellent each time. Very clean. Lovely views of the mosque from the roof terrace. Manager Nora speaks fluent English, French and Spanish. Would definitely stay there again if we ever go back to Marrakech. Recommended.
Great ambiance at hotel. Great location, close to public square and bazaars. A little daunting going down back alleys to get to hotel but it once was a house. The hotel needs to make sure they tell guests that they accept cash only even if the booking is confirmed by credit card. It's inconvenient to go looking for an ATM a 5am.
Good location - once you have found it, which wasn't easy at 1am with young children, suitcases and no taxi driver to meet us at the airport! Not the best riad we have stayed in the medina (and we have stayed in many!) Loo and bath were broken, and the charming birds nesting over our door left 'presents' all over our bathroom too. Staff were helpful, but management tried to overcharge us for extra beds, having ignored emails from us since reservation on the subject.
Nice staff, clean room Don´t accept credit card. You have to go to a teller machine and walk by scarry streets and alleys with lots of money in hand to pay the hotel.