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Good location - once you have found it, which wasn't easy at 1am with young children, suitcases and no taxi driver to meet us at the airport! Not the best riad we have stayed in the medina (and we have stayed in many!) Loo and bath were broken, and the charming birds nesting over our door left 'presents' all over our bathroom too. Staff were helpful, but management tried to overcharge us for extra beds, having ignored emails from us since reservation on the subject.
Great ambiance at hotel. Great location, close to public square and bazaars. A little daunting going down back alleys to get to hotel but it once was a house. The hotel needs to make sure they tell guests that they accept cash only even if the booking is confirmed by credit card. It's inconvenient to go looking for an ATM a 5am.
Picturesque small and tight guest house with terrace, inside patium. 5 minute walk to epicenter (Jamaal el Fna). Prayer calling of Koutoubia mosque loud and clear at 5 AM :) i find this a plus. It was owner's birthday party and they installed a sound system inside the riad, not informing nor caring that there were kids trying to sleep. They simply ignored our requests to lower the sound. It was like trying to sleep inside a discotheque.
Great location (once you find out where it is for the first time...as it is located right at the end of an alley). Just 5 minutes' walk to Jemaa el Fna. Staff went all the way to make our stay pleasant without being intrusive. We ordered room service twice and homemade Moroccan food was excellent each time. Very clean. Lovely views of the mosque from the roof terrace. Manager Nora speaks fluent English, French and Spanish. Would definitely stay there again if we ever go back to Marrakech. Recommended.
Staff were helpful and friendly (although you will need to speak some French!); pool was a must in the heat (45 degrees!) and location was superb. We had the place to ourselves for most of the time and breakfast on the terrace with a view of Katoubia mosque was lovely. Easy to find, clean, spacious and traditional. The air con could have been a bit stronger, we were let down by the pick up at the airport and the credit card machine was broken so we had to pay cash.
Nice staff, clean room Don´t accept credit card. You have to go to a teller machine and walk by scarry streets and alleys with lots of money in hand to pay the hotel.
Felt like entering a Oasis everytime we came back to the hotel. Peasfull and relaxing, beautifull decor of the bedroom and outside space.Highly recomended.
Clean and cool, a welcome break from the mad rush that is Marrakesh! Staff were friendly and efficient even if the language barrier was a bit of an issue. Privacy is always going to be an issue in a traditional raid and is to be expected however the ground floor room was rather noise with people having breakfast outside the room in the morning. Previous raids I have stayed in never locate bedrooms on the ground floor rooms for this reason. I would stay here again but not in this room!
very friendly and helpful. lots of info. helps to spaek french
Friendly staff, lovely room, and amazing roof top terrace to soak up the sun. Air conditioning in the bedroom The only one thing I will say is the place is not the easiest to find despite the hotel sending us a map prior to arrival! We had to pay a local 20 MAD to show us,
Décor, very friendly staff, breakfast was lovely, room was clean and spacious Not really.
A peaceful oasis from the wonderful madness trhat is downtown Marrakesh.
superb service.The riad was a haven from the madness of the souks.Nothing was too much trouble.We had dinner in the riad twice.Our own cook,our own dining room in superb surroundings.At 15 euros we thought the three course meal was on a par to the nearby cafe arab,the only other local place to eat where we could have wine.The wine at dar Balthazar was the same local wine but cheaper. The initial arrival was a little difficult.We would suggest that all guests ignore any local 'porters' and follow the directions on the Dar Balthazar website.When the the taxi drops you off do not let a soul try to pick up your bags..
Beautiful, fairytale like Riad. Lovely helpful staff. The evening meal was over priced.
It was very peaceful after the city bustle. The decor was pleasant. The one meal we had #was very good.