Hotell i Mexico City nära Benito Juárez

Minus: Needs anti-skid device in shower

Plus: Staff

Minus: They need to replace and upgrade their tvs throughout the property. Starting with the lobby, bar areas. HD cable to better enjoy sports since you do not show them in the rooms.

Plus: Nice rooms, very quiet

Minus: Gym is a little small for size of hotel

Plus: Cleanliness, location, staff, continental breakfast as a courtesy

Minus: The swimming pool didn't work, impossible to use gym due of the smell of paint (during our staying there). Lack of the fridge

Minus: Bacon. Tasted awful. Poor quality. Please change. The TVs need to be updated and the cable improved.

Plus: Staffs were very kind, room was clean and comfortable, shower room was independent from rest room. Location was very convenient and guest wouldn't have difficulty to find any kind of restaurant near this hotel.

Plus: I liked the breakfast very much due to the large range of good products. It was fresh cooked. Very quiet rooms. Near to the Airport.

Minus: The Swimming pool was not possible to use.

Plus: Very clean Staff very friendly Good wifi

Minus: Pool was closed Breakfast not included

Minus: Many different charges to my card reservation* 2, block for room, block for extras - very confusing.

Plus: The room was big, clean and comfortable, and room service was very speedy. The staff could not have been more helpful and friendly. It was a pleasure to stay there and I would certainly return given the chance.

Minus: Breakfast was limited, and the hot dishes were not, more warm. Coffee was also cool.

Plus: Great staff. Good breakfasts.

Minus: I thought the beds a bit hard but my partner didn’t.

Plus: The staff were excellent and commodating. Martìn was very personable and hospitable; help me with my Spanish, offered to by flowers for the arriving novia, etc.etc. Very warm and welcoming establishment.

Plus: Mauricio, the host, is the most graceful host we have met. He knows Mexico very well and planned each and every one of our days there to make our visit to Mexico City the most memorable trip we have had so far. The B&B is put up as an authentic mexican Casa, with very tasteful finishings.

Minus: Nothing, everything is top notch.

Plus: Very nice decoration.

Minus: - Very noisy. The water sump pump is activated each 45 seconds and very noisy. Although we were moved to other room the noise was still noticeable plus the airplanes noise. We decided to stay one night only.

Plus: Maurice was very attentive and friendly. He always responded within minutes, from the moment we booked until we checked out. He provided tips and directions throughout our stay, and he assisted us with getting our baggage into the taxi after checkout. He was the perfect host in my opinion.

Minus: nothing

Plus: Breakfast was pretty good. The owner Maurice was incredibly helpful with the planning of our trip :)

Plus: Mauricio, made us feel like family. Made our stayed safe and gave us a lot of tips how to moved and explored Mexico City. Will definitely come back, great personality.

Plus: Casa Azul is a charming property with lovely individualised rooms, spacious and attractive. Wifi is great and the property is conveniently located while not being in the centre it is easy enough and cheap enough to Uber around.

Minus: My only problem with this property is it is a smoker-friendly property, and someone was smoking inside the property every day. Smoke travels and it is impossible to keep it out of non-smoking guest rooms, even when we would push something up against the door to keep the smoke travelling into our room. In the end my clothes smelled a little musty, but also, I had a strong allergic reaction and felt quite unwell from the smoke by the end of our stay, I ended up having to take antihistamines for the rest of the holiday as it activated all my allergies which was uncomfortable. Perhaps a small price to pay but it was unfortunate considering the rest of the property is so fantastic. I would have to reconsider if I stayed there again on the basis.

Plus: Everything

Minus: Nothing

Minus: Almost no breakfast No ac No towels Old Gym

Plus: The location and setting was good, everything went well. Nice location and very good room for long term stay

Minus: There was a bunch of snacks and it seems like the previous occupant or someone from the cleaning crew eat them and left the cans like if they were full (they inflate them and put some air so the bag could look like it was not empty.

Plus: All the facilties. The place is just awesome.

Minus: The queen bed. You should put king bed and your balance will be 100

Plus: Spacious room. Very clean. Good staff service. Great location. Cheaper than a regular hotel and much more spacious. I would stay again without any doubt.

Minus: Safety box did not work at the first room, so they changed the room. Also, the hair dryer in the new room did not work and smelled like burnt. Double bed is to small for two people so I recommend a queen size one. They could enrich breakfast with pre-cooked food such as eggs.

Plus: I have chosen Pennsylvania suites several times befote, and I will keep going there. Perfect location for my work, confortable and very well equipped apartments

Plus: It was generally nice. Very easy to get around places by foot. Good wifi.

Minus: When we checked in they sent us to a room that was being cleaned. We were then sent to a random room that we later realized was not clean. The bottoms of our feet were black from the floor. Showers were dirty. We got a two bedroom suite with a kitchen, and the oven didn’t even have a rack in it. There was only one roll of toilet paper and no tissues, for 3 people. Included breakfast was meh.

Plus: Ive stayed here 3 times, and will probably stay again ;)

Plus: The Hotel was fairly nice, easy access.

Minus: Breakfast should not be call "breakfast", should be called morning snack. Room was freezing and no heater. Taking a shower was miserable, water does not get hot.

Plus: Clean, lots of space, well done

Minus: One morning no hot water for shower. Brrrr! Toilet seat broken/warped. Hair dryer for kids NO AIR CONDITIONING IN ROOM Did not replace free one packet of coffee or water Receptionist at desk would disappear and not return.

Plus: Location, it’s clean and the staff where very awesome!

Minus: No Air conditioned, and no heater

Plus: The rooms are very nice and spacious. Nice furniture, bed, kitchen, and plenty of space. It could have been a little cleaner, and the receptionist (males) lack good customer service training. The morning staff is a little better. Once you pass the reception to your room, you realize it is a very nice, and safe place. Nice halls and over all, I would stay here again. The location is near the WTC.

Minus: It could be cleaner, the chairs and carpets needed some vacuuming. The receptionist could be nicer, it seems they lack some customer service training. I think its a supervision issue. Easy to fix.

Plus: the staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement! Terrific of this trip!

Minus: Hotel should provide more service, like express service, others are ok

Plus: Ubication, clean, excellent attitude

Minus: A little beat small the rooms

Minus: The toilet was really smelly

Plus: The beds are amazing! The rooms are clean and tidy and comfortable. Loved that this hotel had a guest laundry! Short walk from metro subway station.

Minus: We couldn’t find any cheap eateries around hotel...

Plus: The staff were all very polite and welcoming. The room is good.

Minus: Nothing.

Plus: The Bell man

Minus: Beware! Booking.com claimed and still dose on there site free shuttle for Airport, THIS IS INCORRECT! No shuttle was available on the Tuesday we stayed. Also I booked because of location with the airport, booking.com at the time of booking said 5K, IN CORRECT AGAIN!!! Was a nightmare getting to the correct Holiday Inn, once we did book a cab from the airport the cab driver dropped us off at the wrong Holiday Inn, had to book another cab to get to the correct Holiday Inn. Holiday Inn, you are very kind and delivered the service I would expect from you. Booking.com you need to fix your delivery and wording for this property it was very disappointing....

Plus: Location was good , easy to get around with taxi. Breakfeast was excellent many varieties .

Plus: The location was great. Beautiful hotel. Quiet rooms.

Minus: We picked this hotel because it was near activities we wanted to see and do. It wasn’t close to the airport but it advertised itself offering free airport shuttle...as we were staying only 1 night this would safe us time and hassle. They didn’t answer my request thru booking.com about confirming where airport pickup was and at what time. I rang them ,to be told they only drop off to airport....so we navigated the subway. On checking in we booked our shuttle to the airport- we confirmed what time to be ready for driver... Next morning we check out. Ask where to wait for the driver to be told he doesn’t work Sundays! Back on the subway again but this time it’s tight! The journey is 1hour and we only had an hour to get there...after navigating the airport....we were late and only just made it before checkin closed! We didn’t mind making our own way to the airport... just disappointed a service offered wasn’t available to us....or communication wasn’t clear....we could’ve left the hotel an hour earlier as we were ready and waiting! A stressful start to our holiday and our first stay in Mexico City.

Plus: Just a short drive to the Poniente bus station. Clean, modern facilities with very professional staff!

Plus: The hotel was nice enough to move me rooms to one with an external facing window.

Minus: The cable TV in the hotel barely works, the rooms have a musty smell and half of them face internally towards reception so you don't get any real sunlight. When I went to get the bill it took them about 5 tries to get it right.

Plus: I think the location close to Montana Street with all the restaurants is great. And I really liked the breakfast buffet and fresh omelettes.

Plus: Breakfast was not included but a small extra charge of approx. 10 USD. Nice people at reception.

Minus: I got a room with a bath. but i could not use the whirlpool function as the water injections were missing. Room 1925. Was not so happy.

Plus: The service and responsiveness of the hotel staff and a great location

Minus: nothing much. basically everything was okay.

Plus: 1) Location. Central location is convenient. 2) Restaurant staff behaviour :)

Minus: 1) Rooms are run down and old. 2) Whole hotel is old and run down 3) Not much options for Vegetarian or Vegan food available

Plus: The facilities are great and the staff is great and always willing to help. My room was super clean. The restaurant staff was astounding but the reception staff needs to improve. The breakfast was super, complete and tasty, it had all you'd ever want to eat plus some Mexican specialities. Right in front of the WTC and good taco places!

Minus: Reception staff could improve a little.

Plus: Location is good

Minus: Where do I start.. first of I got food poisoning quite brutal.. from the food buffet... didn't eat anywhere else so I know it's from that... toilet was leaking... shower was not draining properly ... the tablet that controlled the room didn't work .. had to get it fixed twice... aircon not up to standard... during my stay I extended as I was here for a conference the hotel had the nerve to raise my room price by 40 us dollars a day for no reason... some of the staff need better manners

Plus: the cleanliness

Minus: I had some problems with the bathroom , the lights and the room service. also the are some extension numbers that doesn´t work . I looked for thew manager on duty, her name was Margarita, she did not apologize for the inconveniences, she just said that she was going to look for the maintenance service. At the end the bathroom worked , but the lights continue with the problems. the other inconvenience was the air conditioning, guests can not programmed the temperature

Minus: Very small room, asked for a double bed and only got a single queen

Plus: Location. smile of frontdesk. safety. big cafe place. Internet speed is when network cable accessed.

Minus: communication in English is not so good. And the breakfast is always need to be sign. Why it should be sign?

Minus: I was charged more money than I should have! How is this possible?

Plus: services

Minus: nothing

Minus: It was very bad experience here. My 100 USD was stolen from Room in my absence when i was in office.made a complain to management but nothing happened.

Plus: So professional!

Plus: Location and the new look of the hotel

Minus: Lighting was a bit low in the room

Plus: Clean And centric

Minus: Too expensive for the type of hotel

Minus: Not stable wifi

Plus: The location and the helpfulness of the staff.

Minus: My room was not cleaned properly. The floors were not done--there was always the same mess under chairs and around the bed. The only window in the room had to have curtains drawn to keep privacy as it faced inner court with the cafeteria. I DID NOT LIKE THE DARKNESS I had to live with during my stay. The windows could not open, so the air could not circulate. Will not stay there again; 3 nights were more than enough.

Plus: We liked the hotel room, overall cleanliness and friendly staff; the hotel is located in a nice area of Mexico City with many shops, restaurants and bars to visit, however the historic places and landmarks are not within walking distance, not problem with the city's many options of public transport (we had a rented car, but I would not recommend driving in Mexico City!)

Minus: The breakfast could have more variety or better offerings. Though the staff was very helpful and friendly, there could be some improvement – we requested three times an extra bath towel and never got it.

Plus: The staff where all very friendly and helpful. Our room was quite and peaceful at night. The buffet breakfast was great and again the staff where friendly. Overall we enjoyed our stay at City Express Plus.

Minus: We did think the cost of our room was a little overpriced.

Plus: Comfortable room, good location, friendly staff.

Minus: Breakfast is not good. Very few choices, bread was awful.

Minus: Noisy room. Not enough light.

Plus: the location for my business trip was just right, the staff was very helpful keep up the good job, thank you for everything

Minus: the eggs and beans one coffee maker for everyone and very weak