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The location and staff were great, everythign was clean, good choice of food for breakfast, comfortable bar area. Room was right next to the lift, which was in constant use. The noise from this meant didnt have a very good nights sleep. That was in my opinion the only fault.
Very clean hotel Additional car parking price.
central location Request for non smoking room preferred was not met and we were placed in a smoking room
Location, deal on price, bar and restuarant area Booking not found initially at reception as it was not made by surname, room was small compared to similarly priced hotels, had to fix tv as the ariel had fallen out of back
Location to the theatres and shops
the gorgeous bed!
Hotel as a good atmosphere Check in really bad - computer system down Tried 3 x times to check in from 11:00 fianlly managed to check in 17:10
surroundings ie reception, boulevard area room was very hot throughout the night, however air conditioning was available.
Wonderful breakfast in a pleasant setting. My wife & I really enjoyed it, all round good value. They did forget to clean our room, but this was rectified very quickly
The hotel was very comfortable and excellent value for money. Parking was easy (although a tad expensive) and the location of the hotel was superbly placed for shopping or nights out in the city centre
the bed was comfortable and the breakfast was quite nice. I thought that I would get a more luxurious room for the price that i paid and since I booked a 'superior double room' - there were no biscuits, the bathroom was dated and freezing cold, the shower leaked all over the floor. I thought the room was very basic indeed and was disappointed with it. I would have got a better room at a travel lodge and it would have been cheaper!
Comfy bed and room
Staff were very accommodating and genuinely tried to be helpful. Very polite even when obviously very busy and perhaps over stretched. great location. a little bit noisy from nearby nightclub i think. fod running out at breakfast.
Staff very helpful
Location and Room Size Breakfast below standard, Very uninviting Bar Area in reception.
Great location and fantastic price! Drinks in the room was expensive ( didn't use them ) Very noisy until early hours On a Saturday
large spacious room and friendly reception staff-excellant overall very expensive minibar items
spaciousness and cleanliness of room, wonderful modernized bathroom, perfect location, great breakfasts no hotel parking
Very central, it also has a good restaurant Room was a bit jaded, it needed painting, also sealing around the bath.
Choice of breakfast was really good. Good variety. We booked a double room. Arriving at the room was twin beds one higher than the other. The mattress was far to soft and the pillows really uncomfortable. We stayed overlooking the main road and was really noisy, assume thats why we had ear plugs in the toilet.
Everything was very satisfactory We should have been informed about the reduced parking rate
Room was available early. Noisy air-conditioning & heating.
Good location Service was abysmal. Staff were useless apart from one girl - Tona - who was the only efficient member of staff.
Location excellent Hotel in serious need of refurbishment. Although the price was reasonable for the Hilton, was placed in a box room, no window views and room needed a few locks of paint. Would have paid more and stayed in a more modern hotel
All staff excellent - they seem to like having hotel guests and enjoy working there. Room had an iron and ironing board and tea-making facilities. Location is first rate. The 'Double Deluxe Room' was just an ordinary double room with a rather narrow double bed. No room safe, no mini-bar.
I was charged 33.50 for breakfasts yet had paid for bed and breakfast was only told about 3.50 tray charge not that I had to pay for breakfast again this was not on the bill I was given with breakfast
Location. Horrendous price when we could have paid half on booking.com; small compact room, hardly any space to move about in the room. Very hard to find. We had to park in the shopping centre Victoria and then find our way to the hotel. Will definitely ask my friends to stay away from this hotel when £130 could buy so much more elsewhere in Nottingham.
Size of bedroom and general cleanliness of the hotel
The hotel was perfectly placed to visit our son at university and be right in the heart of things for shopping and eating. We have stayed here once before and would stay again. The floorboards in our room (312) and the surrounding rooms were creaky and we therefore heard people moving about.
The only things I liked about this hotel was the city centre location and some of the staff were exceptionally pleasant. We were not given the room as described on-line. There was a very small (1 glass) of wine and 2 chocolates (not a box) as described on-line. The bar prices were ridiculously expensive.
City centre location; pleasant décor; fairly good value for money Too warm in room; shower head fell off when adjusting; room size quite small and cramped; very few extras (like shoe buffer)
The fire alarm went off at 6:45!
Hotellets personal var väldigt serviceinriktade och trevliga. Städningen av rummen var pedantisk. Nära till taxi zon respektive tågstation. När jag checkade ut fick jag betala en avgift på 10 pund fast att jag inte använt/beställt något extra. Ingen förklaring på kvittot. Vatten och el ingick väl...? Hotellet låg bra med nära till det mesta men närområdets miljö var tråkig.
Egentligen ingenting speciellt, det var bara ett bra pris, för en enda natt, när vi skulle vidare jag och min kollega tidigt nästa morgon Ingen egen eller närliggande bra parkering. Endast någon parkering som man måste ta taxi eller shuttle till hotellet från parkeringen, ingen god i´dé när man reser mycket och har datorer, packning, broschyrer etc som man måste ta in från bilen över natten. Fanns inte någon endaste automat för drycker. Jag blev akut illamående mitt i natten och kunde inte ens köpa en flaska vatten i receptionen.
Frukosten var tilltalig, man var mätt hela dagen. Min dotter och jag hade bokat 2bäddsrum, och fick 2 breda sängar och varsitt badrum. Toppen! Sängarna var j.sköna, ville ta med dom hem.
Rummet var svalt och skönt. Sängen var bekväm med mjuka lakan. Alla grundläggande saker man behöver fanns på rummet. Viss personal var inte tillmötesgående och upplevdes som ganska otrevliga. Frågade man någonting så svarade de väldigt kort och nästan schasade iväg en. Hissen bör ses över, och direktiv till trappor bör finnas. På kvällen när det var mycket folk i rörelse så fungerade inte hissarna som de skulle i.e stannade på varje våning utan att någon varken skulle av eller på, det kunde ta 10-15 min att komma ut från hotellet och det var väldigt svårt att hitta trapporna för alternativ.
I centrum, bra utsikt, nära slottet, rena lakan Eländig frukost utan grönsaker, färsk frukt och ost. Dålig städning.
Läget, ligger mitt i city, nära till allt. Extremt nerslitet med obehagliga heltäckningsmattor, inget för allergiker.Hotellet lånar inte ut en adapter,fick gå och låna en på ett annat hotell.
Stort, bekvämt rum samt badrum. Nej
Snygga, rena rum med gott om utrymme! Nära till Rockcity som var vårt mål. Öppet i receptionen dygnet runt Frukostbuffén var inte så bra, gillar man engelsk flottig frukost så var det nog OK
Bra med vattenkokare och kaffe på rummet. Svårt att reglera duschtemperaturen.
Mycket bra hotell centralt i Nottingham Nej
Mycket bra läge i centrala Nottingham Dålig service, outbildad personal. Dålig ventilation, det stank frityrolja.
Utmärkt läge mitt i centrum med spårvagnshållplats alldeles nära. Bra standard på rummen och utmärkt frukostservice. Nej.
All was good, even had maid service when only stayed for 2 nights. Ice machine right outside the room going on all night. Great item to have though! Car park charges pricey.
Room looked nice, great location for rock city. Room was cold, hot air heatinig noisy and no instuctions on how to operate.
Good ratio quality/price. Wifi is free of charges and working very good Bed is not very confortable
The comfortable bed,and relaxed atmosphere.
It was convenient for the city
accessability to the city centre...
Only stayed one night, but the reception staff were excellent as were the staff in the restaurant for breakfast. The breakfast was excellent too.
Well located, very comfortable hotel
convenient position, next to car park, very comfortable, clean room.
The evening meal was excellent and good value for money The general "feel" of the hotel was poor. Decor was not good - very ordinary for not an inexpensive hotel. Bathroom provisions were poor
bar downstairs no wifi in room and tempermental tv. asked for 3 single beds but got a double and single
Except for one female at reception, everyone was friendly and helpful. Food was good in restaurant and at breakfast. Room was a very good size. Reception person was almost rude. Bathroom ceiling was full of mold, lampshades had huge amount of dust in the pleats and the dispensers for soap , etc. were too high up for a shorty like me.
Easy to book in, pleasant staff, nice surroundings No
Friendly Welcome, Safe Parking, Simple Clean and comfortable Rooms - Great price, Convenient Location.
It was a nice hotel there was a wedding party till 1am in the morning so there was loud music.
nothing The fact the car park had not gritted, causing an accident which my car was damaged which spoiled the overall stay.
The hotel is in a very good location for nottingham city and is very pleasant to stay in most of the time
I need to explain. I booked the Gateway Hotel Nottingham as a suprise for my daughter and son in law. Their comments are glowing the hotel receptionist was very helpful, friendly and made them feel special.The head waiter also went out of his way to make their stay great. Thankyou I couldnot have choose a better place for them
The size of the double beds are HUGE! all facilitys within the room you could ask for. a bus stop right outside the hotel which takes you into town centre runs every 10mins at £1.60 for a adult. and the breakfast was amazing buffet style get as much or little as you please with cooked breakfast, fruit, yoghurt and pastrys couldnt wish for anymore
comfortable room very clean and spacious good location freindley staff
Inte så mycket..tråkigt hotell av sämre klass, men rent. Fri parkering var bra...
Bra bussförbindelser till City, även promenadavstånd. Lungt läge.
Vänlig och trevlig service. Välskötta rum med adekvat utrustning. Bra läge. lätt att hitta till. Frukosten var utmärkt. Ganska rörig planlösning, hissen går bara till första våningen.
Beautiful views over The Park area of Nottinghma; very clean and quiet. Very small car park with additional fee of £8 per night. My superior room was very small-glad I didn't book a standard room. Overpriced for the basic facilities and size of room.
The bed was extremely comfortable, the best I have slept in. Delicious sausages for breakfast!
Very central to Notts.centre. Very quiet and peaceful. We had a garden room which was lovely and tranquil and relaxed. Staff were most attentive. Breakfast was good. Room was spotless. Taxi service was on the spot. All in all a great hotel to stay in.
Rooms very small
The views from the bedroom window. Good service and friendly atmosphere.
Everything was fine but nothing was outstanding. Just the cost - I've stayed in better hotels for far less money. Room was a little shabby looking - really would expect better for the price.
The staff were very helpful and efficient. They were friendly without being gushing. I can't stand hanging around when wanting to check out but the reception staff were very efficient. The bathroom door did not close properly in room 7.
Very well located. Just round the corner from Nottingham Castle, so great for site seeing, and just a 5 minutes stroll from city centre shopping and restaurants. Despite its centrality, the hotel was very, very quiet. No noise from the busy city centre itself and no through traffic. Superb restaurant, fine dining and great atmosphere. The hotel car park was a bit small. On Saturday night there were not enough spaces for all guests. We popped out at 6 pm to pick up our daughter from university and promptly lost our parking spot! However, this happened only once and there was a wedding reception going on at the time.
the staff were very welcoming and helpful, the room was very clean during breakfast there were insufficient dining tables and chairs and we had to sit at a low table which was not comfortable for eating
Considering the very central location, the absolute peace and tranquility we experienced during our stay was wonderful, and the ability to walk through the french doors of our room into a garden with a fabulous view. The hotel was not very busy so they had upgraded us to a garden room, a completely unexpected delight. And they were happy for us to leave our car in the hotel carpark the next morning, whilst we mooched around Nottingham. We loved everything.
Staff were great, both on reception and in the georgetown restaurant - very friendly and welcoming.. bathroom was super - but note below re: cold! Would love to come again - maybe when its warmer! The only problem was that it was very cold! We had to have a portable heater right next to us in the restaurant for our evening meal. the bathroom was beautiful - but again very cold, and the towel rail radiator didn't seem to work. Bedroom warmed up thanks to the portable radiator.
Staff very helpful The rooms need to be air conditioned, this what you would expect for this hotel
Our room was spacious, clean and very comfortable. Facilities in our room were very good. The hotel is in the heart of the countryside and yet only ten minutes from a major city.
The rooms were lovely, very classic and oppulent large and comfortable. The bathrooms were very clean and spacious. The furnishings were looking a bit tired and in need of refreshing
view from berdoom window second night food limited choice
Restaurant;middle of no where you have this exotic food with classic dining is something! Lord Byron would be proud to wellcome anyone who wish to see English heritage!! colwick Hall has it all. sorry it was only 1 night stay.would like to go back!! magnificent building,luxurious beautiful decorations excellent hotel with unprofessional staff(while we were in the champagne lounge one was mopping sametime apologize of horrible smell!)
Friendly staff. Beautiful room.
An excellent place to stay with very helpful staff and pleasant surroundings- yet very accessible to Nottingham.
Historic house in attractive grounds. Excellent value with Bookings.com discount. Spacious bedroom with large TV. Bed was a bit hard for my liking.
relaxed atmosphere, friendly staffand lovely settng
Comfortable room, pleasant helpful staff
The service and staff are great, in factt they were exceptional, breakfast excellent. Good Parking Rooms are getting a bit dated, slight odour from bathroom, however it appeared clean . Room rates were high compared other more central hotels. If staying again I would avoid standard room
Staff were excellent The hotels really nice it just needs updating as the bathrooms are really dated.
Comfort and surroundings. Service and breakfast was brilliant.
position and car parking
The overall look of the hotel and the decor of the bedroom was very pleasing. Breakfast was very expensive as compared to similarly priced hotels in Paris, Dublin and Prague.
Comfortable good sized room Breakfast very poor value limited selection of fruit Croissantes not fresh
Comfort / location Complained about damp / stained towels
un-obtrusive staff,fantastic standard of our room bar prices.
The room When i arrived the person on reception apologised that there had been a problem with the room booking. He offered me a free room upgrade, I accepted. He then couldnt find a room to upgrade me into and apologised that there were no rooms with which to upgrade me. I suggested free breakfast would suffice. On checking with the manager - free breakfast wasnt on offer.
size and layput of room, especially loo separate from bathroom
I found the location of the hotel ideal for accessing the area both with regard to Nottingham and Derby. The staff were very helpful and friendly and the service was good.
good room size
Visited family and friends
access to main roads i ordered a paperI was told it was left on tjh floor outside my room but someone had stolen it and ther were no more
Convenient and comfortable for an overnight business stop. Cost of breakfast is excessive.
Freedom to do what we wanted. No time pressure to leave early. Heating slightly suspect.
Clean, friendly staff, good location
Staff friendliness, good access from Motorway.Breakfast very good.