Egentligen ingenting speciellt, det var bara ett bra pris, för en enda natt, när vi skulle vidare jag och min kollega tidigt nästa morgon Ingen egen eller närliggande bra parkering. Endast någon parkering som man måste ta taxi eller shuttle till hotellet från parkeringen, ingen god i´dé när man reser mycket och har datorer, packning, broschyrer etc som man måste ta in från bilen över natten. Fanns inte någon endaste automat för drycker. Jag blev akut illamående mitt i natten och kunde inte ens köpa en flaska vatten i receptionen.
Hotellets personal var väldigt serviceinriktade och trevliga. Städningen av rummen var pedantisk. Nära till taxi zon respektive tågstation. När jag checkade ut fick jag betala en avgift på 10 pund fast att jag inte använt/beställt något extra. Ingen förklaring på kvittot. Vatten och el ingick väl...? Hotellet låg bra med nära till det mesta men närområdets miljö var tråkig.
Location excellent Hotel in serious need of refurbishment. Although the price was reasonable for the Hilton, was placed in a box room, no window views and room needed a few locks of paint. Would have paid more and stayed in a more modern hotel
The only things I liked about this hotel was the city centre location and some of the staff were exceptionally pleasant. We were not given the room as described on-line. There was a very small (1 glass) of wine and 2 chocolates (not a box) as described on-line. The bar prices were ridiculously expensive.
Good location Service was abysmal. Staff were useless apart from one girl - Tona - who was the only efficient member of staff.
City centre location; pleasant décor; fairly good value for money Too warm in room; shower head fell off when adjusting; room size quite small and cramped; very few extras (like shoe buffer)
Location. Horrendous price when we could have paid half on booking.com; small compact room, hardly any space to move about in the room. Very hard to find. We had to park in the shopping centre Victoria and then find our way to the hotel. Will definitely ask my friends to stay away from this hotel when £130 could buy so much more elsewhere in Nottingham.
The fire alarm went off at 6:45!
Size of bedroom and general cleanliness of the hotel
All staff excellent - they seem to like having hotel guests and enjoy working there. Room had an iron and ironing board and tea-making facilities. Location is first rate. The 'Double Deluxe Room' was just an ordinary double room with a rather narrow double bed. No room safe, no mini-bar.
I was charged 33.50 for breakfasts yet had paid for bed and breakfast was only told about 3.50 tray charge not that I had to pay for breakfast again this was not on the bill I was given with breakfast
The hotel was perfectly placed to visit our son at university and be right in the heart of things for shopping and eating. We have stayed here once before and would stay again. The floorboards in our room (312) and the surrounding rooms were creaky and we therefore heard people moving about.
Great location and fantastic price! Drinks in the room was expensive ( didn't use them ) Very noisy until early hours On a Saturday
Room was available early. Noisy air-conditioning & heating.
large spacious room and friendly reception staff-excellant overall very expensive minibar items
Very central, it also has a good restaurant Room was a bit jaded, it needed painting, also sealing around the bath.
Staff very helpful
Staff were very accommodating and genuinely tried to be helpful. Very polite even when obviously very busy and perhaps over stretched. great location. a little bit noisy from nearby nightclub i think. fod running out at breakfast.
the bed was comfortable and the breakfast was quite nice. I thought that I would get a more luxurious room for the price that i paid and since I booked a 'superior double room' - there were no biscuits, the bathroom was dated and freezing cold, the shower leaked all over the floor. I thought the room was very basic indeed and was disappointed with it. I would have got a better room at a travel lodge and it would have been cheaper!
Comfy bed and room
spaciousness and cleanliness of room, wonderful modernized bathroom, perfect location, great breakfasts no hotel parking
Location and Room Size Breakfast below standard, Very uninviting Bar Area in reception.
Everything was very satisfactory We should have been informed about the reduced parking rate
Choice of breakfast was really good. Good variety. We booked a double room. Arriving at the room was twin beds one higher than the other. The mattress was far to soft and the pillows really uncomfortable. We stayed overlooking the main road and was really noisy, assume thats why we had ear plugs in the toilet.
Vänlig och trevlig service. Välskötta rum med adekvat utrustning. Bra läge. lätt att hitta till. Frukosten var utmärkt. Ganska rörig planlösning, hissen går bara till första våningen.
Bra bussförbindelser till City, även promenadavstånd. Lungt läge.
Inte så mycket..tråkigt hotell av sämre klass, men rent. Fri parkering var bra...
comfortable room very clean and spacious good location freindley staff
Except for one female at reception, everyone was friendly and helpful. Food was good in restaurant and at breakfast. Room was a very good size. Reception person was almost rude. Bathroom ceiling was full of mold, lampshades had huge amount of dust in the pleats and the dispensers for soap , etc. were too high up for a shorty like me.
The size of the double beds are HUGE! all facilitys within the room you could ask for. a bus stop right outside the hotel which takes you into town centre runs every 10mins at £1.60 for a adult. and the breakfast was amazing buffet style get as much or little as you please with cooked breakfast, fruit, yoghurt and pastrys couldnt wish for anymore
bar downstairs no wifi in room and tempermental tv. asked for 3 single beds but got a double and single
I need to explain. I booked the Gateway Hotel Nottingham as a suprise for my daughter and son in law. Their comments are glowing the hotel receptionist was very helpful, friendly and made them feel special.The head waiter also went out of his way to make their stay great. Thankyou I couldnot have choose a better place for them
Friendly Welcome, Safe Parking, Simple Clean and comfortable Rooms - Great price, Convenient Location.
The hotel is in a very good location for nottingham city and is very pleasant to stay in most of the time
nothing The fact the car park had not gritted, causing an accident which my car was damaged which spoiled the overall stay.
Easy to book in, pleasant staff, nice surroundings No
It was a nice hotel there was a wedding party till 1am in the morning so there was loud music.
Frukosten var tilltalig, man var mätt hela dagen. Min dotter och jag hade bokat 2bäddsrum, och fick 2 breda sängar och varsitt badrum. Toppen! Sängarna var j.sköna, ville ta med dom hem.
Stort, bekvämt rum samt badrum. Nej
Rummet var svalt och skönt. Sängen var bekväm med mjuka lakan. Alla grundläggande saker man behöver fanns på rummet. Viss personal var inte tillmötesgående och upplevdes som ganska otrevliga. Frågade man någonting så svarade de väldigt kort och nästan schasade iväg en. Hissen bör ses över, och direktiv till trappor bör finnas. På kvällen när det var mycket folk i rörelse så fungerade inte hissarna som de skulle i.e stannade på varje våning utan att någon varken skulle av eller på, det kunde ta 10-15 min att komma ut från hotellet och det var väldigt svårt att hitta trapporna för alternativ.
I centrum, bra utsikt, nära slottet, rena lakan Eländig frukost utan grönsaker, färsk frukt och ost. Dålig städning.
Läget, ligger mitt i city, nära till allt. Extremt nerslitet med obehagliga heltäckningsmattor, inget för allergiker.Hotellet lånar inte ut en adapter,fick gå och låna en på ett annat hotell.
The hotel was very comfortable and excellent value for money. Parking was easy (although a tad expensive) and the location of the hotel was superbly placed for shopping or nights out in the city centre
surroundings ie reception, boulevard area room was very hot throughout the night, however air conditioning was available.
Location to the theatres and shops
Hotel as a good atmosphere Check in really bad - computer system down Tried 3 x times to check in from 11:00 fianlly managed to check in 17:10
Location, deal on price, bar and restuarant area Booking not found initially at reception as it was not made by surname, room was small compared to similarly priced hotels, had to fix tv as the ariel had fallen out of back
Wonderful breakfast in a pleasant setting. My wife & I really enjoyed it, all round good value. They did forget to clean our room, but this was rectified very quickly
The location and staff were great, everythign was clean, good choice of food for breakfast, comfortable bar area. Room was right next to the lift, which was in constant use. The noise from this meant didnt have a very good nights sleep. That was in my opinion the only fault.
central location Request for non smoking room preferred was not met and we were placed in a smoking room
Very clean hotel Additional car parking price.
the gorgeous bed!
un-obtrusive staff,fantastic standard of our room bar prices.
Comfortable room, pleasant helpful staff
position and car parking
The overall look of the hotel and the decor of the bedroom was very pleasing. Breakfast was very expensive as compared to similarly priced hotels in Paris, Dublin and Prague.
Comfortable good sized room Breakfast very poor value limited selection of fruit Croissantes not fresh
Comfort / location Complained about damp / stained towels
The service and staff are great, in factt they were exceptional, breakfast excellent. Good Parking Rooms are getting a bit dated, slight odour from bathroom, however it appeared clean . Room rates were high compared other more central hotels. If staying again I would avoid standard room
The room When i arrived the person on reception apologised that there had been a problem with the room booking. He offered me a free room upgrade, I accepted. He then couldnt find a room to upgrade me into and apologised that there were no rooms with which to upgrade me. I suggested free breakfast would suffice. On checking with the manager - free breakfast wasnt on offer.
Comfort and surroundings. Service and breakfast was brilliant.
Staff were excellent The hotels really nice it just needs updating as the bathrooms are really dated.
the choice and variety, the hotel/pub was was great
Location Very cold room on arrival. Queueing at breakfast - a free for all - despite beng advised to go early. We believe this was to try and clear the breadkfasts out of the way early. Reception staff on booking in too busy talking to pals whilst booking us in.
Staff and facilities Extremely difficult to find. Directions did not mention it was on a retail park. This would have made it much easier.
Reception staff were most helpful, polite and friendly.
fitness facilities beds too short
swimming pool & facilities Layout of rooms confusing
Location was good close to amenities.Pool was good,staff were uhelpful especially reception, breakfast was good, room a bit shabby and tired looking
health suite and gym was good. Swimming pool was good Room service was very basic with no health options It was also noisy due to railway
Walking round the local nature reserve Receptionists are always so uninterested in customers these days - really unwelcoming
the leisure facilties were excellent,not being able to pay by visa electron was a downer as i had previuosly paid this way at the same hotel in walsall. breakfast was very nice be warned it can b a very noisy hotel if there is a wedding party, as my fiance and i found out....fast asleep at 2am and drunken youths etc are literally trying to hammer ur door down and being rowdy and had to to go out the door and sort them out.
Ett bra hotell som ligger precis intill Forest recreation ground, och inom gångavstånd från Victoria shoppingcenter.
Vänligen skriv minst 15 ord Personalen var otrivliga de har inget hotellserivce jag trode att den skulle vara 3 stars hotell den är inte änd 1 star guest house den har ingen hiss, inget service ingen a/c fjärrkotrollen fungerar inte de vill inte accptera kreditkort de vill att jag skall gå kl 12 på natten leta efter ATM de krävde mer bengar än vad det skulle Kosta
Läget var bra, på gångavstånd till kurslokal. Personalen var trevlig och tillmötesgående. Det fungerade bra med när vi var tvungna att ändra bokning, Vattentemperaturen.
Det personliga bemötandet. Trots avresa före normal frukkosttid dukades ändå frukost för vår skull Nej
Vardagsrummet med storbildstv. Att man inte tog bankkort I baren, sen frukost.
Visited family and friends
good room size
Clean, friendly staff, good location
Convenient and comfortable for an overnight business stop. Cost of breakfast is excessive.
size and layput of room, especially loo separate from bathroom
Freedom to do what we wanted. No time pressure to leave early. Heating slightly suspect.
Staff friendliness, good access from Motorway.Breakfast very good.
access to main roads i ordered a paperI was told it was left on tjh floor outside my room but someone had stolen it and ther were no more
I found the location of the hotel ideal for accessing the area both with regard to Nottingham and Derby. The staff were very helpful and friendly and the service was good.
Bra med vattenkokare och kaffe på rummet. Svårt att reglera duschtemperaturen.
Mycket bra hotell centralt i Nottingham Nej
Snygga, rena rum med gott om utrymme! Nära till Rockcity som var vårt mål. Öppet i receptionen dygnet runt Frukostbuffén var inte så bra, gillar man engelsk flottig frukost så var det nog OK
easy access to town and the food weather
Pre-refurb-style bed which was really comfortable not the usual slab of concrete I have come to expect from Premier Inn. Pillows too soft and very uncomfortable. Staff in restaurant calling me Hun and Love constantly.
Ease of access to the City centre and restaurant No
Excellent staff and reception on arrival Very uncomfortable bed
Friendly staff, helpful, good location for trams into city, conveniently situated and easy to drive to.
Room was a good size and very clean. Overlooking the car park and reasonably quiet. Staff were very friendly and helpful. Breakfast was very good. Rooms overlooking the restaurant area may be noisier - we stayed on a Saturday night and there were quite a few people outside when we arrived at 11pm. The other side was quieter.
Handy location off M1
good value, beefeater was very good.
Very clean + good value for money, and very friendly efficient staff. It was also extremely convenient so close to the m1 and right next to the tram line to get into Nottingham! The Beefeater restaurant on the premises was also very convenient.
very good welcome @ reception room big enough and comfortable. room smelt of urine but otherwise clean and comfortable
Utmärkt läge mitt i centrum med spårvagnshållplats alldeles nära. Bra standard på rummen och utmärkt frukostservice. Nej.
Mycket bra läge i centrala Nottingham Dålig service, outbildad personal. Dålig ventilation, det stank frityrolja.
Bar Staff helpful. Reception had strong, overpowering smell of dogs. Cooked breakfast looked good, but was stone cold and left by us and most of the other guests.
it was a warm hotel nice and quite very good staff and the food was very well priced good parking
Dinner value for money & proximity to M1. Good quality towels. Noise from extractor fans in bathrooms in adjacent rooms
Good evening meal, the steaks are to die for! Well cooked breakfast in the morning and a good comfortable room. What more con a person ask for!
Food excellent, staff friendly, overall a great place None
Clean room friendly staff None
Staff polite and friendly, food excellent, room modern and clean, value for money None
Room ok, not a lot of room around bed, dressing table a bit tired and a light over would be good, bathroom very good Lounge area in reception seems to be for managers and [smelly] dog,need to be separate. Staff a bit too casual in dress.
Eveving meal and breakfast in the Resterant were very good. Staff were all very freindly and helpful.
Resturant facilities very good. Noisy environment, could hear people speaking in room next door and lots of corridor noise.