Comfort Suites

Mixed feelings

Plus: The front desk staff was extremely polite and friendly. Very helpful. The housekeeping staff was very friendly and extremely quite. Our rooms were comfortable.

Minus: Saw management treatment of employees was very poor. Raised voices and vulgar language towards employees. There were no non slip prevention in our shower and I slipped twice. I requested something be done numerous times and nothing was done. No incedent report was filled for the falls.

Minus: The lady working over the weekend was terrible. 1. I waited about 10 minutes to get service to check in. 2. My keys didn’t work so I had to go back to the desk and waited another 10 minutes for service again. 3. On the Sunday night I went to buy 2 bottles of water from the lobby store. The lady charged 4$ to my credit card 5 different times. Then told me it wasn’t working so charged it my room instead. I ended up paying 24$ for 2 bottles of water. She was not a friendly or pleasant lady at all. However, the lady working on Monday morning when I checked out was awesome and extremely nice!