Hotell i Nashville nära Larkwood

Great facilities, they gave my wife and I a free drink and appetizer from the bar! The only bad thing was the remodel. The staff was upfront about the work though.

The front desk assistance was overwhelmingly helpful with dinner plans, directions, and assistance with lining up early morning shuttle plans.

So the good - great facility - great breakfast - good beds. All of the basic things you expect from a hotel. I have stayed here numerous times and have always thought this hotel was "top notch". But this time a little bit less so. The frustrating/irritating parts. 1.) Room keys that quit working around 8:30 AM on the day of checkout. I had to go down to the lobby twice before I finally got a key that worked. 2) housekeeping came knocking at 8:15. I had not even thought to put the do not disturb sign out yet. But they woke up my daughter who was still adjusting to this time zone. I had picked her up at the nearby airport the previous night late. 3.) Elevators not working - there are really no interior stairs in this facility; and since all of the elevators on our side of the building were out of service - I had to "walk around" to the other side to the very busy elevators to get to the lobby more times than I wanted to. Especially to get replacement keys. I think a minimum service level would be to have at least one elevator on each side working. 4.) Pool was murky and not very warm. And I was the only one in it. Summarizing: The staff were very kind and friendly - the food and service great - but facility seems to be in need of maintenance. I don't think house keeping should be knocking before 9:30 AM.

NICE facility. It seemed almost brand new. The staff was over the top attentive and helpful. For us it was a great location. I wish we could have stayed for a few more days. Can't think of a thing.

My grandchildren and I were very impressed with all of the staff that we had direct contact with, and our rooms showed us that the service staff also did and excellent job. N?A

The front desk staff was wonderful! I couldn't get hot water in the shower.